It would be much better if they would take care of the overgrown poison ivy and weeds. It really makes it difficult to park and loading car. I only go in there for work to pickup delivery materials.
The facility was located in a great spot, the personnel working there were helpful and courteous, and the storage unit was very clean and easily accessible. I was very happy with the service and access.
Great staff, and facility. Auto pay was very convenient.
Clean, safe place to store your possessions. Was a good experience
I had such a wonderful experience at this facility. I came in the other day and was welcome by two employees named dave and jules and they were incredibly helpful and kind towards me. I highly recommend going to cubesmart these two made my experience so much better with their kindness and patience towards someone unaware of how things work like me.
David was very helpful, he took the time to walk me out to show me the units. David was very pleasant and explained everything very well. He was able to help me get a bigger unit when needed. Highly recommend CubeSmart.
Expensive but spacious, safe and very clean.
Mom has a unit at the Williamstown facility and passed away in 2018. Jules has been amazing helping us while her estate has been getting finalized. She has gone above and beyond to make this difficult process much easier. She treats ppl like family with respect and understanding. The facility is clean and well managed. Thx Jules for all you do for us as customers and a friend. I highly recommend this facility to anyone in need of a storage building. In the two plus years we have dealt with Cubesmart I don’t have any complaints.
If you are late or miss a payment They will work with you.
Good customer services .......................................................
Very clean& safe place! The team who works there are very helpful! The price was definitely cheaper and a much more cleaner Environment than other places I have looked at.
Great customer service. Fair prices
Cleanliness of units is outstanding. Dave in the office was very helpful and knowledgeable. He was very cognizant of the social distancing/mask wearing practice for covid-19 which was appreciated.
We have had a storage unit for over a year now at this location. I love that I don’t have to worry about anything and everything is safe. The staff members are great too ! Would def. recommend
Great customer service! Jules the manager at the facility helped and answered any questions I had. She was also very friendly and reliable.
Acquiring a unit was very easy to make. The store manager was pleasant and explained everything very well.The storage units are clean & ready to move in.
The help setting up my cube. I was confused on some stuff and the girl at Williamstown location helped me understand
Professional and fast. Great service, the workers here are extremely helpful and knowledgeable. The prices are right too, I would recommend this storage location over the rest in the area.Just wanted to provide an update, Management has changed and Im happy to say they are continuing to provide excellent customer service and are always available when needed.
Staff is friendly and the facility is clean and well lit. Prices are fairly typical. Access is easy
I have been using this storage facilities for several years now. Not only do I give it 5 stars for price but I will have to add; accommodating, professional, personable, and facility is very clean.
Simply The Best. Utilizing this storage for 10 years.Very professional, very pleasant staff.
Very friendly people. My storage room was clean.
Great customer service and they will pro rate your rent. They NEED more hand carts to help with your move and I mean real ones!
Very friendly! Great to work with..
I love this place! The staff was extremely helpful and friendly and helped make the most stressful time of my life a bit more bearable. The mobile check in is the greatest idea ever. Keep up the good work! :)
So far so good! Staff is friendly and helpful. Just finished my first month renting. Only trouble is main gate seems to have occasionally been stuck open.
The Williamstown location is always very clean. The staff is polite. Prices are a bit high.
David has been great and accommodating! Very friendly ! At Williamstown location ! I’ve had 2 units here for over 6 years !!!
Worked good for what I needed it as
Access was very easy and the staff was friendly and helpful.
I had the best experience with the customer service representative at the Williamstown location. Rondell is very experienced and excercised extreme patience explaining everything. I recommend this storage unit establishment.
Great staff . Always there to help with all my needs
Love Cube Smart
Friendly yet professional staff, clean units, this place is perfect for all of your storage needs!
Friendly service and quick check in
Shannon Was Amazing! Everyone has been very helpful!
The place was nice and clean. Easy access to the storage area; and the staff was great. Keep up the great work and thanks once again.
Thanks Jules with your assistance of the recurring card payment issue.
Nice clean spaces. Great customer service. Prices are a bit high.
We had the unit here for about 7 years. Rates started out good, but continued to climb. I had to go to another storage facility because the rate was increased to where I couldnt afford it. The people were very nice, and I hated to move my belonging, but cost left me no choice.
Shannon was GREAT!!! Extremely helpful in making my storage experience smooth and hassle free!!!
Terrible experience with this location....Employees have no knowledge and phone calls never get returned or emails...I’ve been calling for months and nobody can tell me why my unit increased $40!!
Staff was wonderful,Easy transaction
Staff are always nice when I come to this location to do repairs on uhaul equipment
Ive been with them for years and they have always treated me like family. Your things are safe and secure.
Always friendly and great customer service.
Very clean
Responsive even during covid!
Clean, convenient and friendly
Good staff.
Nice place to do business
Not enough carts, actually only two to be exact had about a 100 boxes to take out and started with both until a lady complained and I had to give her one
They are the best
Its meh
Reasonable prices
Its ok