The guys working there were so helpful and very honest when helping me pick out my son’s Nintendo switch! I will definitely be going back for all of my kids gaming needs.
When it comes to retail Gamestop is awesome. Take the time to be realistic and talk to a store manager if you have issues that need to be resolved. Def a goto.
I keep visiting places like game stop and the exhaust hoping to find some kind of deal on games or accessories. But its definitely not the case Im finding at any of these stores. They are charging same price as chain stores if not more!... and most of the time they have cases of games out but then tell you oh we dont have many of these in stock.. well then why are they out? I did happen to purchase a game at the Willoughby location because they were out of regular sonic racing but they had sonic racing with sonic manic for $30. Which you can get at best buy for exact same price.
BLAISE is amazing
Its clean and the staff is very helpful. This Gamestop seems to lean more on the games then the merch so if youre looking for collectables or figs, this isnt the gamestop for you.
My kids love coming here and it’s always got great prices and deals
Good customer service, I had a difficult return he was patient with me and helped me thru!
Terrible selection nothing on the shelves bad representation of what game stop represents
Went in with my granddaughters 6yr & 12yrs old. I dont play video games! The employee was great!! she was so helpful and so patient with them. Thank you!!
I was at Game Stop yesterday to buy a controller for my sons PS4. My son had in his mind exactly what he wanted, and of course I had in my mind what would be best.I have to say that I received outstanding customer service from Samuel, or at least that was the name on my receipt. The young man who helped us was not only helpful, he really made it a point to make sure that I was happy with what we got, and that my son was especially happy!He also was kind enough to help me with getting info on a price match, as I did not buy the system from Game Stop, and that I am very sorry for.I will definitely be sure to shop Game Stop in the future. AND YOU SHOULD TOO!!
The ladys were as lovely and helpful as always. They are great
Great staff and a okay selection of videos game collectables.
The employees here are super nice and the manager Kevin is wonderful. We had trouble at a different Gamestop and Kevin went out of his way to help us and make sure that others wouldnt have the experience we had. This is hands down the best Gamestop around and is worth the extra drive.
Store is okay... but Kevin, the General Manager, was very rude with me and basically didn’t want my business. I didn’t give him that much trouble, I was just asking him to see if he could order me a game that the store said they had it online, but couldn’t find it. Go to the exchange instead. It’s right down the street and they’ll take care of you.
If the assistant manager Jason is there, I recommend you walk right out and go to another Gamestop. This place was great until they hired him. Very rude, and management doesn’t want to do anything about it. If you’re looking to be treated like a customer when buying a game, don’t do it here.
Always enjoy going to the stores rather than online. Friendly interactions with a little chit chat over games and events. Employees here are friendly, knowledgeable and helpful
Wanted a simple yes or no question answered 30 min before they opened and all I got was someone pointing and a closed sign. Felt disrespected and not like a valued customer when I called to talk to a manager and got the explanation that they were too busy to answer a yes or no question.
Only one guy working, he was doing his best at trying to help everyone. I give three stars cause I had called the day before about trading in a game and I brought it in and was told i get less than half the price I was told, its unfair. And i even brought an extra game in as well. Store is small and not a lot to select from.
Great service
They have all the Video Game accessories that one needs! Love the Joint!
Knowledgeable employees clean store very helpful. I love this place.
Matt and Kevin been a great help
I called ahead and they kept the merchandise behind the counter. Great staff and even better stuff!
Well it’s game stop, pretty much the same everywhere
Nice store. Good staff but still over priced.
Love coming here for my daughters xbox games
I will never go to gamestop again after this. I went in with my friend and what I like to do is buy any version of Destiny and collect it as a joke. I have bought from there numerous times and this time will be the last. I had grabbed destiny on the Xbox 360 and Xbox one and headed to the counter, there were two employees one did not talk and the one I’m focusing on was a rather large guy. He looked at the games and laughed and goes wow well it’s your money. I was almost in shock my friend looked at me as though I was going to punch the employee. The guy also gave me the wrong case and I didn’t see it until I left. Instead of a destiny 1 case he gave me a dark knight rises case that was colored on. After all of this I will be sticking with target and Best Buy.
The store is ok but I hate the general manager he is RUDE! HORRIBLE customer service! Rip Off Artists!
Call before I went for game was told they had it. Drove 43 minutes to get their the manager Matt took advantage of my teenage son and refuse to compensate. Told him to drive 43 more minutes back so he could switch it out. Refuse to give discount or store credit. Told him to call back on Monday to speak with Maher Kevin. He took it back and was told by Matt he could not check the game to see if the new one worked. Because he had no game system to check it on. Horrible customer service.
It was clean and the cashier was nice and efficient
Nice friendly staff large selection of ps3 games
Remember blockbuster... Yep thats you game stop.... Give it time
Fast & Efficient. Jason was very helpful.
During checkout the guy offered me a warranty for $3, I declined and he literally ROLLED his eyes at me and said WHATEVER Then he must think I am an idiot, game was marked $22.95 but he charged me $29.99. I declined to make an ordeal in front of other customers but I will NEVER be back. Customer service is EVERYTHING and you blew it.
Helpful and not over powering
These guys here at Gamestop know their games, and are always friendly and helpful.
Was in and out with exactly what I wanted
Very friendly employees, good prices, good stock.
Awesome so knowledgeable and helpful
Nice staff and helped me get what I want. Small location.
Bad customer service and they dont answer the phone
Only place I go for my games
Staff is knowledgeable and helpful. They even game me suggestions where to find the game I was looking for, since they didnt have it.
Game selection is ok. Staff is rude.
Truthfully its the only video game store around. Their priced just like everyone else and wont give you anything for a trade in.
No new games
Got a game, didnt work but they replaced it.
If you want to buy new games go some were else they sell new games but they are All opened so unless you want to buy a old game for the same price as a new one go to best buy or target
Rip off artists .
The employees of this store speak to adults like they would a kid. Very disrespectful! I will NEVER shop that store ever again. When you order a prepaid game they will text you when it is in. When you go to get it, they are sold out. Very poor system!!
Reserved WWE 2k18 Deluxe, out 10/13
Always awesome
Game were a little limited.
Games all ways in stock
Small but they usually have everything you need
Enjoy this play
Came in to preorder sun and moon and I couldnt make the midnight event to come get them. So they made sure that I could come back tomorrow morning and get them. :)
Overpriced mediocre inventory
Its the closest one to my house
They literally ignore the phone calls I thought a store was supposed to answer the phone they literally ignored 4 calls I made .
It has games and rad people
Good staff
This place Rocks🤘🤘
Great store
Great store
This is my go to GameStop
STONKS
Disrespectful.
Cool
Awful.
Nice
Friendly