Maryanne was very helpful when we went looking at new mattresses for my mom. She was very knowledgeable and helped us pick out a good one, and the transaction was easy.
Bought a Sealy queen set. The sales guy was very knowledgeable and asked good questions to help me make my choice. Delivery was a scheduled and they alerted me they were coming, installed the mattress and were on their way in about 10 minutes. It was so comfy I fell asleep for 4 hours in the morning! Will buy from them again
Chad was very helpful and knowledgeable. Great service. We would definitely buy another mattress from him!
We worked with Chris he was awesome! He listened to our wants and needs and helped us find what worked best for me my wife and our kids! Thanks Chris!
Mary Ann was an exceptional salesperson. She knew exactly what I needed after I explained what my problem was with my sleep. She also made it an entertainable experience as well. As you know as a customer spending two grand on a mattress is not always what we look forward to but again she made it fun. She is very knowledgeable in the products.
Very knowledgeable and helpful salesperson. GREAT selection of mattresses. Showroom was very nicely laid out. Very easy to get mattress scheduled for delivery. I’m glad I went there first!
We had a great experience! The person we talked to was professional, knowledgeable, patient, and efficient. We are very happy with our purchase!
They are great! Chris was very knowledgeable about the different mattresses and patient while we made our decision. Delivery was made right on time and with great care. Very professional! Will highly recommend!
Dee was amazing! Very professional, personable and accommodating. Wonderful salesperson, full knowledge of all specifications on each product. Couldn’t be happier with the service she provided.- Mindy Gimello
The sales people were wonderful. I did have an issue after my purchase (not their fault) and they were quick to help me get it resolved. I wouldn’t hesitate to purchase from them again.
The experience was great, very knowledgeable and easy to work with!!! No pushy sales tactics, Chrystal was awesome!!!!
I went in and bought a matress . thinking i was going to get a brand new on!!! found out it was a SCAM!!! it was a used bed sold as New. it was sprayed so bad that i blistered amd swelled . i had to seek Medical attention. called them told them immediately take this bed back with in the first 30 mins. they told me to pay them 200.00 !!! i said NO!! make the delivery men turn right back around. they did not . they avoided my calls told me not to come back in their store.they got away with selling a USED BED AS A NEW BED !! LIARS AND CROOKS. PLEASE BEWARE!! DO NOT GO TO THIS STORE!!
5 star review! I bought a mattress & adjustable frame here 4 years ago....great experience. After a recent move, my adjustable bed remote went missing. The manufacturer quickly mailed me one (excellent service, no hassle). Then....I could not get the remote and adjustable bed frame to sync. Battery was changed, various outlets used...I was stumped. After visiting the Ogden store, a super friendly...again no hassle...salesman named Chris helped confirm the remote was the correct one and it did work. He synced and tested on a store bed. So....was it me? Chris didnt hesitate to offer to come to my home BEFORE HE GOES IN TO WORK on a SUNDAY!!!! When is the last time youve had customer service offered to you like that? I was so grateful for this offer as I work full-time. He called, as promised, and confirmed arrival time...as promised. Wearing a mask (hallelujah), he tinkered and solved the problem. My bed now works...woohoo! I find it hard to find EXCELLENT customer service this day and age. No-one seems to be willing to go above and beyond. Its the RIGHT THING to do in the business world....customer retention. Big high 5 to Chris at Mattress Capital! Ask for him on your next visit. He may under promise, but over deliver!
Great service and fast delivery. The salesman Chris was very knowledgeable and professional. I will definitely shop there again.
Eight months ago I purchased a mattress from Shae. I was so pleased, I bought two more. Shae is very professional and knowledgeable. I returned to her specifically because she has a great personality. Any other furniture needs I have in the future, I will purchase through her. She is a five 🌟🌟🌟🌟🌟 star associate!
Chris got me a interest free financing on my new Tempur-Pedic for 3 years! I am absolutely in love with my new mattress. It was a tough choice to spend that much on a mattress but it is a third of your day every day and it has a 10 year warranty. Chris was very patient throughout the whole process and had a large selection of Tempur-Pedics to try out.
Dee was extremely helpful and very pleasant to work with!
Best purchase I have made!! The furniture is great quality and the price was the best in NC! The salesperson Lisa Englelbright was the best sales person I have ever worked with, she was kind, knowledgeable, honest and treated me like I was family! I will always take my business for furniture and mattresses!! You could not ask for a better business and a better sales person! Ask for Lisa !!!!
My husband and I went in earlier today and were immediately greeted by Lisa who was extremely friendly and knowledgeable! She knew we were working on a budget so she didnt try to sell us on the pricier ones out of our budget. Instead she helped us find the perfect mattress for us...both in comfort and in price. Weve already recommended this place to all our friends so I thought Id add our thoughts, here, too! All in all, it was a great experience!
Service was great and they gave me a last minute deal I couldn’t resist. Will definitely come back!
I was really impressed with the quality of the mattresses and how much Lisa took the time to show me the difference of how each mattresses are made. I will continue to come back to your store to buy. Your friendliness was most warming and it was easy to talk with her and understand her Thank you for your time and visit. I look forward for our next purchase.
Awesome place to purchase any kind of mattress! Lisa is extremely friendly, genuine, and very knowledgeable. I was a little overwhelmed when I first started to look for mattresses but the moment I walked in the door Lisa made me feel at ease. I felt like she was on my side and truly wanted me to find the perfect mattress and I did! And the same day my mattress was delivered! From purchase to delivery Mattress Capital exceeded all my expectations. If you are looking for a mattress this is the place to go!!!
This is one of the best place in Wilmington to buy a high-quality mattress at a great price! Shae and Lisa provided amazing customer service answered all my questions and are extremely knowledgeable and friendly. Even when I didnt have enough money to purchase my mattress, they still respected the sale price I was offered a couple weeks after I saved enough money to purchase it. Thank you to this amazing team for having a college kids back. I highly recommend them for anybody looking for a new high quality mattress with an amazing, no frills, old school business style! Thank you ladies (:
What a pleasure dealing with Wilmington Furniture and mattress as well as Mattress capital! Especially with the help of Lisa. We purchased a sofa set, tables and mattresses and have been very happy with our selections for a year now. We recently noticed a problem with one of the sofa sections, and we contacted Lisa and with a few calls we will be receiving a replacement piece, no questions asked.We would recommend them for any of your furniture and mattress needs. I have one more room to set up and will head back to them to try to furnish it with them. On a 0-10 scale, they truly are a 10!!!
Chrystal was amazing and very accommodating during these difficult times. Got a great bed and no haggling, just friendly, professional service.
Lisa and Shea were totally fabulous saleswomen. Very knowledgeable and pleasant. I highly recommend buying your mattress from their store in Porters neck
Awesome store needed help over the weekend and Lisa took her time to help me and show me how everything worked. Great lady and great business. Highly recommend both. J. Barnes
Lisa did an amazing job helping my mother and me pick out mattresses today. She was not only professional, she met our expectations for everything we were looking for! Thank you again Lisa!!
Lisa did an awesome job helping us find the right fit this time and for our last mattress. Very personable! If we ever need another we will be back!
We been shopping around doing our homework for the best mattress that fits our needs. Mattress Capital did just that for us. Im pleased to say that soon I will have my new mattress. Delivery is on September 9th. No more frown face after a great night sleep. Lisa, thank you so much for your expertise and hospitality..Kim Felkowski
The best buying experience I have had in a long time. The staff was highly experienced. I highly recommend this company.
Lisa helped me by long distance as though I was in the store. She was so attentive and helpful. I purchased my mattress from her and she arranged for delivery by FedX to my home in Florida. Delivery was within 2 days. Just amazing. She went above and beyond anything I could have expected and with a price that couldnt be beat. Thank you, Lisa!
What a great place if you are looking for a new Mattress Set. Lisa was wonderful and very informative in helping me and my fiancee find the perfect Tempurpedic set. We have been looking for a couple of weeks. She was professional, not pushy and our delivery was great. I would recommend stopping in and seeing Lisa for your mattress needs.
I just bought a mattress set at a great price! The staff is very friendly and knowledgeable! I would recommend friends and family to buy from here
Shea was Fantastic, knowledgeable about products and had what we were looking for. Was super fast and easy!
We had an outstanding experience working with Lisa at the Porters Neck location. Most importantly, she left us alone to browse but made sure that we knew she was available for any questions when we were ready. No pushy sales and thank God she didnt feel the need to try to tell us how to lay on a mattress and where a pillow should be placed and stare at us when we tested out different mattresses... Previously we dealt with a guy in Jacksonville at a Mattress Firm who claimed to be the area manager and he wouldnt shut up, interrupted our conversations, felt compelled to try to instruct us as to how to lay on a mattress and proceeded to stare at us the whole time. He was clearly impressed with himself for some reason. We couldnt get out of that store fast enough. What a difference dealing with someone like Lisa who seems to have an abundance of common sense, maturity and respect for others privacy. Additionally, she offered us a great deal on 2 King Stearns and Foster Mattresses which are extremely comfortable and very high quality. We couldnt be happier with our decision to buy from Lisa at The Mattress Capital. Thanks very much Lisa!
Nice store and nice selection. Worth a visit if you are looking for a new mattress at a reasonable price. The sales guy was very easy to work work with.
I had an awesome experience buying a mattress, box spring and bed frame! The staff were very friendly and made finding the perfect mattress easy.
Went in to purchase an Queen mattress set was very pleased with the knowledge & professionalism of the sales professional Devon. Very professional & efficient delivery guy as well. I will purchase again from this location & recommend to others.
Lisa was very helpful in finding an in-stock mattress we could take with us for a next day move. Definitely would recommend and will go to again as the need arises.
Lisa is truly a professional. Very polite and detailed. I suffer from back pain for years and with her help I was able to choose a perfect mattress for my problems.
I had a great experience at this store. Gerry helped my husband and I pick the best mattress for us, he was very knowledgeable and professional. Highly recommend this store!
Shea, was fantastic! she made it easy to do do business with. I will be back within the next 6 months to purchase a new mattress set. See you soon!
I have bought several mattresses from Mattress Capital over the years and have always had a great experience. Their staff is friendly and they do what they say. Love dealing with local businesses that give back to their community.
I went to buy a mattress for my daughter and Gary was our salesperson. He did a remarkable job helping us find the perfect mattress and was so knowledgeable. Wonderful experience and would definitely recommend. And ask for Gary!
Didnt find what I wanted, but customer service is great!!!
Great customer service. Shea was very informative and helped me pick the perfect mattress for us ! Would definitely reccomend!
We purchased our mattress from Mattress Capital and Lisa Englebright was beyond helpful !! very knowledgeable, helpful, NOT PUSHY!!!! and one of the best sales people we have met.
I had a great experience shopping at this store!! Gerry was very knowledgeable and his customer service is top notch. He answered every question and I am very excited about my purchase. - Ashley Grant
Great place. Lisa was very helpful and knowledgeable!
Just bought a new bed! I’ve wanted a Tempur-Pedic Mattress for probably 10 years and just pulled the trigger. That was a fun experience thanks to my new friend Lisa Englebright. Thank you Lisa for all of your incredible knowledge. Can’t wait to come back and give you a report :)
Chris and Lisa are a wonderful to work with! They are informative, professional, and most importantly, honest! It was the best price in town on our Tempurpedic bed. Very happy with Mattress Capital!UPDATE: Three weeks later...Cautionary Tale. I bought a Tempur-pedic Luxe breeze soft king set. After trying the mattress for 3 weeks, I still do not like it. It is just too firm. Unfortunately, I cannot exchange it for something I like because of Mattress Capitals NO REFUND policy. I will lose a couple of thousand dollars. So...I will have to say this is my fault because they were VERY clear on their policy. My advice to anyone buying from them...start with the CHEAPEST mattress that you like. You can always move up, but if you move down, it will cost you! From now on...I will purchase with a store that has an exchange/REFUND policy even though you might pay a little extra, it would have been worth it to me!
Highest recommendation. Gerry was incredibly knowledgeable and extremely professional. He clearly knows his mattresses and helped my wife and I decide on the perfect one for us. Great price on the Tempurpedic. Additionally, the delivery guys came all the way up to Snead’s Ferry on the same day I bought it. Kids won’t be going to college anymore, but at least I’ll sleep easy about it with my new Tempurpedic mattress.
We had a great experience at this store. We found the right mattress at the right price. The store was clean and staff was friendly and professional. We will buy from them again.
Gary was very helpful and professional! Not pushy at all, and went above and beyond to get us what we needed!
Excellent service from initial contact, discussions, purchase through delivery!
I bought a mattress from there about six months ago they were very knowledgeable and helpful and quick delivery time I highly recommend buying from them very pleased
The sales manager at the “warehouse” on college road is the worst person we’ve ever had the displeasure of dealing with. He’s rude, arrogant, and thinks it’s funny (he smirked in my husbands face when he told him he was the one that purposely hung up on him and spoke to him like a dog when he called Saturday). I’m sure we’re aren’t the only people this man has been a complete jerk to. All he had to do was be courteous, listen to our small issue (mattress has two rips on the bottom, looks like knife cuts from where they cut the plastic off the mattress), take the 5 minutes to look into it and let us know if anything could be done. And if he would have been polite and told us that unfortunately nothing could be done, we would have been fine with it. But because of his complete lack of professionalism and blatant disrespect we will not be returning, and will tell everyone we know to avoid this store.Which is a really a shame because Laine was an amazing and very helpful employee that helped us find the perfect mattress for us.
Gary was very patient with us under the conditions of the special type of mattress we were trying to purchase. They came out the next day and set everything up and even disposed of our old mattress and were very professional and polite!
Super great sales rep!
Thanks Gerry for hooking my husband and I up with such a fab mattress!!! We came in so confused but you made it super easy and such a pleasure..Loving it!!
Very friendly service clean place
Great selection and prices
Wonderful service, great prices. Bought the mattress Tuesday night and had it delivered Thursday!
The manager, Laine is so helpful and nice! Played with my baby while I checked out the beds!
Gerry was very helpful and got me the mattress I wanted for the right price..
Very helpful and knowledgeable
Don’t go to this store. There’s this guy named Gary .He is very rude and mean.he needs to be fired!