My business laptop bit the dust on me out of nowhere. A Plus Computer Repair was top of the list when I did a quick Google search, and had great reviews- and I see why. I called in and Dave was there to pick up my laptop within an hour. He was very courteous and professional and returned my laptop back to me within 24 hours. Its been running like a dream, and allowing me to carry on with my business. Thank you for the excellent service
I took a laptop to Geek Squad for repair after not being able to connect to an external monitor, only to be told they could not work on my computer. I gave A Plus Computer Repair a call, and he was picking up my laptop all within the same day! He was able to diagnose and repair the laptop very quickly, and was extremely professional and friendly. Will certainly be contacting him in the future for any other repairs!
ApluS offered really good service and the turnaround was really fast. I got my laptop repaired and delivered within 24 hours. would highly recommend!
Excellent service! My HP computer was picked up from my home and delivered 24 hours later with a new, faster hard drive. I would recommend A Plus without hesitation.
A Plus did a great job with my Macbook Pro screen. They picked up and dropped off the computer and fixed it very quickly. Very high quality work and personalized experience! Would recommend!
Came promptly on a Sunday and picked my computer up from my home! Couldnt believe it! Gave constant updates on what he was fixing and checked with me upon return to make sure everything was as expected! Would give 6 stars if I could! Best computer repair service in Wilmington!
Came home screen was cracked from cat. Called the guy came and picked it up THAT DAY. Brought out back in good condition in no time. Really cool guy. Definitely recommend! the best Mac repair service in Wilmington nc
Photographer here! Computer fan gave out on me during a photo edit, and it was repaired in a speedy time frame, plus some clean up that was desperately needed. My Lightroom program runs noticeably faster, and the computer runs cooler. He recommended ordering a cooling fan and even showed me exactly which one to purchase online. Happy client!
I would highly recommend getting your desktop or latpop repaired by Aplus! The service was fast and professional and very transparent. they were able to refurbish my iMac and now it is so much faster and turn key ready. We are so happy and thrilled that everything is back to normal. will use again!
A Plus Computer Repair has always been fast and provides quality service. My computer is clean and works efficiently. Highly recommend this company.
Aplus was prompt and professional. My all in one computer had issues with the mouse and keyboard not working. It also would shut off randomly. 1 day later I received my computer fully functioning with a brand New SSD hard drive. it works better than when i purchased it. I strongly recommend to anyone needing computer repair Services here in Wilmington.
My computer crashed. Aplus was able to come by for free and pick up the computer. The computer was back to me within the next day. Best experience i have had with computer repair. I highly recommend Aplus for any of your computer repair Needs.
I spilled water on my laptop . the battery would not hold a charge and the track pad was having issues.Later the keyboard stopped working. Aplus was able to do all the repairs in a timely and professional manner. Communication was great and overall im highly satisfied! would highly recommend.
My hard drive randomly stopped connected to my own computer and any other computer I would plug it up to. It had 8 years worth of data on it, about 1.5TB worth. SOOO much important data as a graphic designer and photographer. A+ helped me retrieve every single bit of it! So thankful for his work! Im now going to invest in dropbox... cuz aint nobody got time for that lol
Aplus is very fast,reliable and professional. we got some viruses and we suspect from another computer repair company. Aplus was able to come by on the same day and deliver it back repaired the very next day. They were able to also install a nox player which is an android emulator so we can play our android games! I would highly recommend this computer repair service!
Great service and very professional. i would highly recommend Aplus
As a grad student I need a laptop. My laptop screen went kaput on a Sunday and he came to my house to pick it up and brought it back the same week. Def a life saver!
Aplus provided phenomenal Service. they were very personal and Aplus was able to pick up my Mac and bring it back repaired the same day. I had a lot of viruses and I could not even get online. Now my Mac works perfectly the way it should! I would highly recommend!
A Plus Computer Repair is amazing. They fixed my computer so quickly, and got it back within a few days. They literally saved my job. 10/10 recommend this company.
One day service, no complaints! Computer is better than new.
My all in one computer was having issues and it was very slow. Aplus was able to come by in 30 minutes and have it back to me working amazingly in one day. now the internet works perfectly and all of my data has been saved after they were able to upgrade my hard drive. on top of that they were able to give some great advice on how to keep my computer running smoothly and fast.
Good guy, knowledgeable and does great business. Came over and diagnosed my issue with no problems at all. Would definitely recommend 10/10
I dumped my water bottle over my MacBook and I called Aplus. they were able to pick up my laptop and have it delivered within 2 days. lots of parts had to be repaired and cleaned but now my MacBook is working perfectly. would highly recommend!
A Plus got the job done same day. Knowledge and friendly service. Would recommend.
Plus provided awesome service. they were able to come out for free and pick up the iMac and deliver it back in great condition. now I can use my iMac and get online. Would highly recommend to anyone who needs a Mac repaired.
My Hp all in one was old and slow. Aplus was prompt and quickly upgraded my computer with a new SSD hard drive and new ram. My computer is much more versatile in how i use it now. we were able to install a dual boot partition with windows 10 and Ubuntu which could help me with my practice. Looking forward to having Aplus help me with my computer repairs in the future.
Aplus answered the phone when no one else would. They were able to do a house all and pick up my gaming desktop. Turns out it was the motherboard. Aplus was in close communication and was able to let me know what was going on with the process of the repair. Now my computer is back online and i can use it again. Would highly recommend!
Aplus was able to offer great speedy service. they were very friendly. i thought i was going to have to buy a new motherboard and cpu and they were able to rebuild my entire gaming computer. Windows 10 was installed on a new SSD blade and now everything works so much better! its like a new gaming computer. the best part was same day pick and delivery. Aplus brought it back the same day they picked it up! I Couldnt ask for a better computer repair service!
Aplus was able to come out on a sunday and they were here within an hour. i took my laptop to bestbuy and they were unable to help me! Aplus was over here and able to fix my laptop issues within 15 minutes on a Sunday. I absolutely recommend them to anyone with a computer crisis! cant thank them enough!
Aplus was great. they were able to fix my HP laptop in 1 day. they upgraded my hard drive to a new SSD hard drive. now it has the latest version of windows 10 and a new bios firmware and is much faster and cleaner. would highly recommend!!!
Impressive service. I had an external hard drive with corrupt data that I really needed for my business. A+ worked very fast and was able to recover my files within 24 hours. The pick-up and drop-off service was super convenient, too.
My sons laptop crashed friday afternoon. I called Aplus on saturday at 8am. They were at my house at 10am and brought the laptop back at 8pm the same day. its better than ever. They were able to upgrade my hard drive to an SSD and replace the wifi so that it is way faster on the internet.All my data has been backed up and they were able to show me how to keep all of my data backed up on the cloud.
My hard drive crashed and aplus was able to swing by and pick up my laptop. They had my data recovered by the next day and were able to replace the failed hard drive with a new ssd Hard drive with windows 10 loaded with a real license. all of this happened in 24 hours. would high recommend!
Aplus was able to help me install a printer label for my Ebay business. they were also able to help me figure out if using a scanner for my jewelry business would be a good fit for me. turns out a flatbed scanner for taking pics of jewelry is not a good idea. i also had some problems with my brand new Dell laptop and they were able to have it back to me the very next day! i would highly recommend them to anyone who needs instant help and results!
A Plus fixed a very complex battery replacement in my ASUS Rog. And completed it within 24 hours, I use this laptop everyday it was a very important fixed. The laptop was picked up and delivered repaired all within 24 hours. Very professional, accurate and fast. Thanks A plus!
I had a very special Dell Alienware gaming laptop that would not work. its a very expensive computer. Aplus was able to bring it back to life. Now i can play my games! I would highly recommend them for any of your computer repair services!
Aplus was able to pick up my broken desktop. i m a gamer and play WOW and i was hoping to save some money by piecing together a solid desktop. the only problem was it would not turn on. Aplus was able to come by and replace the motherboard and set up a new OS. Now it works perfectly and i can now play my games online. everything is exactly the way i want it. would high recommmend!
Aplus was incredibly convenient,friendly and very professional. Aplus was able to pick up my all in one Dell and had the computer repaired and delivered within 24 hrs. Would highly recommend to anyone in need of computer repair services....will definitely use again!
I highly recommend A Plus Computer Repair, they were fast (24 hour turn around) and very professional.. I thought my Mac was dead now it is fixed!
Aplus came by on a sunday night and they were able to replace my SSD blade and install windows 10 with all of the 3rd party apps you could ever use. its like a new laptop now. they brought it back the next day. free on site pick up and delivery!
Very helpful and responsive! Super friendly and helped walk me through the issues I was having with my Macbook. High quality service.
My Game final fantasy IX was having frame rate issues.On a brand new mid tier laptop, the manufacturer, HP couldnt help at all were useless. I called him up on Wednesday and had it running much smoother with triple the frame rates it had before.great guy very knowledgeable. Little steep for what i expected but got the job done which is what matters!
Aplus was able to come by my house and help me fax and email important documents for my insurance policy. i couldnt figure it out and Aplus was able to come by in 20 mins and fix everything! would highly recommend!!!!
Room mate spilled water on my macbook and everything but the screen was damaged. Aplus was able to repair and bring it back within 2 days and now everything works great! would highly recommend.
David came to my house to pick up my laptop, and delivered it back, repaired, and working perfectly, the next day. His customer service was excellent. He was very thorough with explaining the work that he did, and my laptop is running better than it has in years. I highly recommend A Plus Computer Repair! I will be using this company again if I have any other computer or phone repair needs.
****UPDATED REVIEW****First of all, I think that it is very unprofessional for anyone to ask for a review and then to sit and write it out for you as you are trying to leave. I wanted to post an updated review, as this has been an on going issue for about a month now, since getting my HP Laptop back. APlus was able to look at my computer after it basically shut off one day and he was responsive and prompt in addressing the issue I was having. However, once he returned my laptop to me, I found out that literally every single item on my computer is now totally different. From the font, to the apps that I need to use, to my storage space, pictures, all my internal settings and display settings... literally everything was changed, without my permission and theres nothing I can do to change any of it back. At the moment, I cant even open, NOR DOWNLOAD THE APP IN ORDER TO OPEN, a PDF for my sons schoolwork. I have had 2 IT engineers look at my computer since then. One of which is a trusted client of my own whom I would have rather had look at the original issue but due to Covid, he was unavailable. This client is the one that set my laptop up for me the day I bought it. And the other is my own brother, a captain in the army who is pursuing a masters degree in this profession. Both of them have told me that this man royally screwed up my computer and that it would be best if I just bought a new one. So yes, thank you so much for fixing my laptop.... It does turn on now. However, since I now have to purchase a brand new one anyway, I would like to at the very least warn anyone else to stay away from this company. Absolutely, hands down the most horrible experience in customer service I have ever had. PLEASE DO NOT USE A PLUS COMPUTER REPAIR!!!! IT IS A RIP OFF!!!!!!!!!aplus was able to get me my HP laptop back to me within 24 hrs. it had all kinds of viruses and would not turn on at all. Amazing Service...thank you so much!!
Email for outlook stopped working and Aplus was able to help me find a better solution to Outlook. Now im able to send all of my emails via gmail and im very organized with my contacts. thanks again for the professional service.
Aplus was very timely and very professional. My dell had lots of issues including being very slow laden with viruses and my keyboard would not stop typing the letter R! this was extremely frustrating. Aplus was able to provide very continuous communication from the beginning. They were able to replace the Keyboard and reinstall windows 10 with all my data backed up. would highly recommend!
My ibm lenovo died in the middle of using zoom. this was a strategic planning session and my whole day was ruined. aplus came by and picked up my laptop in 10 minutes and had it returned working in 3 hours with a new SSD hard drive and windows 10 installed. best computer repair in wilmington!
Quick service. the computer is flying and the these guys gave a very fast turnaround. highly recommend! one of the best computer repair services in Wilmington!
Aplus always gives great service. they were able to come to my place of work and pick up my laptop and return it in a timely fashion. my lcd screen was damaged and they were able to repair the lcd and replace the lcd bezel and reinstall windows 10 and backup my data. now my laptop is so much better!!!! Aplus is very trustworthy and i use them for all of my computer and technology repair needs.
I had terrible internet service. Aplus was able to help me upgrade the cable modem and installed a mesh network. it took over 4 hours but in the end everything up working great! now everything in the house work perfectly. we can now watch Netflix without any buffering issues! would use again
Aplus provided prompt service,high level amount of expertise and was polite and professional. aplus was able to reset my admin Password and now i can use my laptop for school!
I had an old laptop and i wanted to save the data. I was hoping that I could get the old HP laptop updated but it was just too old for Windows 10. Aplus was able to provide a fantastic laptop with all of my old data on it. Aplus was also able to help me back up all of my important data to Google Drive. Now i wont lose my data. Im very happy about that. I would highly recommend!!!!
Aplus was able to come out on a Sunday within 15 minutes. they were able to reset my windows admin password without any hassles. i had spent 3 days trying to reset it and now it is sorted.super friendly service and i highly recommend!
Highly recommend this business! I had my laptop picked up for screen repair, and it came back promptly. The price rang was economically reasonable as well.
My MacBook Air had viruses and I really needed it done on the same day so I could finish my school work. called up Aplus computers and they were able to respond to my crisis immediately. got my MacBook Air the same day which was about 2 hours later. very professional, courteous and timely. would use again!
Excellent job! aplus was very fast and timely. they were able to help me fix my outlook issues and in the end we were able to set up a gmail account and import all of my old contacts! thanks again Aplus
Apple MacAir would not start. Called aplus and they were able to pick it up in a jiffy. aplus had the laptop back to me in 2 days with a new OS and and all my data backed up. we were able to setup my mail box and the tech was able to show me how to back up my data on the cloud. will use again when ever i have computer problems!
Great service! Came to my house and installed windows 10 pro. I was having serious challenges installing windows 10. it took me like 3 hours before I decided to call APlus. APlus was able to come by within 10 mins on memorial day weekend! thanks so much will use again!
I called with water damage. They helped fix my computer very quickly. It was easy and they were very friendly. He was very understanding due to our time sensitivity for our departure back home. We were really surprised how fast they could fix our computer! I would suggest this place if you are in town. Cant beat the service compared to other places!
My laptop was in a perpetual loop after my micro soft updated my OS. i tried to reset the computer but i was not able to get anything accomplished and i needed it to work now. computer warriors told me it would take 4 to 5 days and it would cost 75 extra dollars for them to work it immediately. Aplus Computers picked up my computer and had everything working with a brand new ssd hard drive the very next day. my data is backed up and everything works very fast. would highly recommend!
Very professional and has extensive knowledge and helped with a computer that a teenager over ran with gaming and viruses. very satisfied and would highly recommend! one of the best computer repair services here in Wilmington for sure. had it back in one day
The service was quick and well performed. I wouldnt go with any other repair shop in Wilmington. they were able to re format my computer and reinstall windows 10 with the latest drivers. the computer came loaded with lots of great programs to make it turn key ready and now it runs way better than before!
Went to City Mac and they recommended I upgrade my MacBook Pro hard drive to a SSD to fix speed issues. They recommended A Plus to do the work for me and I had a great experience with them. Computer was brought back within 2 hours and is like new. Will definitely use their services again if I am ever in need!
A Plus Computer Repair is amazing! Not only did they help me build a complex editing rig they were also available 24hrs a day to answer any of my questions and helped me with my problems. Additionally when an emergency came aplus was able to be on site that same day. one of the best computer repair services in wilmington nc....bar none.
Aplus was able to swing by the very next day to help me set up my computer and printer. they were able to help me back up my data to google drive and thouroughly make sure that everything works! a very good computer repair service for wilmington nc! would use again!
Computer would not connect due to removal of drivers by virus. Computer was picked up and delivered with hours of being notified of the issue. Full service all the way with no regrets. Highly recommend. Shawn H,
Highly recommended! Aplus was able to come out to our house and help us with our small business selling shark teeth. i was not able to get on my ebay with both of our Ebay store accounts and it took us 3 hours to figure out what was going on but eventually Aplus was able to come through. thanks for the dedication and expertise. one of the best computer repair services in Wilmington!
I had an apple Imac with a 1 tb hdd and it was failing and full of viruses. Aplus was able to bring back the Imac within next day repaired with a brand new Samsung 1tb SSD! now my Imac works perfectly. this is the 3rd time i have used Aplus Computer repair and i highly recommend that you give them a call if you ever have any computer or apple problems.
Had a diagnosis the day off, fit me into same day schedule. Extremely personable, flexible, and responsive. Takes the time, to sit down and walk you through the improvements made to the system. Extremely affordable compared to other tech repairs. Came back a second time the next day to address a small problem for free.
I could not use my gmail account and i had issues with my router. Aplus was able to come by the same day and get me back on my new gmail account and get my wifi working! one of the best computer repair services to call especially during this Covid 19 pandemic. would use again and highly recommend APLUS!
A+ did an awesome job on any 2 dell laptops and my MacBook Pro as well as my printer over the years. Prompt and affordable service, very high quality. Def recommend
I was not able to get online and aplus was able to repair my computer and get my computer back to me very quickly. now i have no viruses and they were able to setup a new google account for me and import my old email contacts from my phone. now i am back to business and very grateful! these guys are the best in town for computer repair.
A Plus is a great service. They were very quick and professional and well able to recover my hard drive under time pressure. Very happy
I spilled beer on my MacBook Pro and lost a few shoots that I had already edited ( I am a photographer ). He was the only person open during the three day holiday weekend. He was able to save all of my files and all the edits I had spent hours working on. Thank goodness I found him. Most places would have been closed for three more days. Thank you, thank you!!
My desktop computer would not turn on. i was not getting any display at all. i thought it was a ram issue and called aplus to come by and pick it up. they had it back to my place within 1 day fully functioning. everything is back to normal. will use again
Wiping my hard drive clean was not what I wanted. I was left with a shell of a computer that will never be what it once was. The whole experience from front to back was unacceptable. He wouldnt give a receipt for the initial deposit of $65. After I got the computer back it crashed again within two hours and he wanted to charge me again to fix it. I have never seen such a mess of installed programs on my computer that I didnt want. There is much more to this story, but let me simply say you are playing with fireI could talk for hours on these people. But who would believe? Its stunning that idiots out there in the world actually believe that they have 144 5 star reviews. They must be gods. Or MAYBE NOT!!!!!!!!!!!!!!!!!!!FIGURE IT OUT PEOPLE BEFORE THEY BURN YOU!And to his reply. I would never let these people touch my computer a second time. For free or otherwise. I run PC magazines top security suite on my computer. I dont think I ever had a virus. I had trouble getting windows 10 to boot one time. My 2TB hard drive is gone. They have it.
Our computer was locked out and we could not get in with the password that we thought it was. APlus came over quickly and got us back in! then they were able to go to all of our computers and scan for viruses. thanks so much. these guys were very professional...will use again!
A+ saved my desktop Mac when I thought it was impossible, and now it works like new. They picked up and dropped off my desktop on the weekend, upgraded my operating system, and flawlessly replaced my hard drive and other essential parts. They went above and beyond with customer service. If you want your computer fixed right for a great prices, call their number. Seriously. Do it. Youll thank me later.
Most of the posts say They. There is no they; it is one millennial kid by himself without a real workplace. After being promised to fix my laptop in 3-5 days and like new- THREE weeks later Im out $150 and stuck with a still broken laptop. Geek Squad at Best Buy took 10 minutes to analyze what was wrong. Read through some of the other posts, looks like he had friends and family write in to make himself look good. Waste your money and time if you want, OR go to a true business that knows the business and has business ethics.
My lenovo t410 was having serious issues with windows 8.1.Aplus was able to get me back online within 1 day at a reasonable cost. they were able to pick up the laptop for free and dropped back off to my residence for free as well. would highly recommend this computer repair service.
At first I wasnt sure about Aplus Computers.i was skeptical. But fortunately they came through and were able to bring back my MacBook Pro repaired and in 1 day!Highly recommend them for fast efficient computer repair services!
I had accidentally spilled milk all over my MacBook Air and I needed all my data for school. A plus was able to bring back all my data the same day on an external hard drive. He may seem abrasive at first, but he does great Apple computer repair service for sure. I definitely recommend for fast service.
I had an old laptop that was falling apart and was super slow. aplus was able to replace the hard drive and reinstall windows 10 and get everything working back again within 1 day!
Aplus is the best computer repair place in Wilmington for sure. we live out of town and we were visiting Wilmington and had an issue with our mac book pro. Aplus was open on thanksgiving and was able to return the computer same day! these guys rock! the guy was very polite professional and very nice considering it was thanksgiving. the price was affordable and he was able to guarantee the same day repair. call these guys they are awesome!
My computer was smashed and A+ was able to recover my computer data and transfer it to a new laptop on a Sunday! would highly recommend these guys
Broke my 2017 macbook pro screen real bad. aplus was able to come by and pick up the computer and have the screen fixed like new within a week.the plastic is still on both sides of the screen and now i can get back to editing videos.heck yeah
I spilled coffee on my macbook air and i was able to call Aplus on tuesday and they were able to repair the logic board and have it back to me by thursday. now i can write my papers for English!will use again...highly recommend.
I had a computer repair problem with my Mac. looks like my hard drive crashed. A Plus was able to pick it up and repair it and have it back the next day. now it works like it is new. thanks so much. will use again
Outstanding and easy to understand. Aplus was very quick and the service was very efficient. the technician was very knowledgeable and pleasant. drove all the way to to hampstead to pickup and deliver the computer. would use again
Super quick, Saturday. Here within 20 minutes. Fast and easy fix. Fantastic computer repair company here in Wilmington. Very personable.
Power connector faulty on my Asus laptop. We are currently on vacation and I need my laptop to work while I am here. A Plus was there and had rapid response. He was able to get the parts needed and repair it in a timely manner. Thank you A Plus will be using you again and recommending you to everyone in Wrightsville Beach!
We had a very nice brother printer that would always print a line in the center of the page. called up aplus and they were able to come out within 1 hour and they got the copy function to work very quickly. now everything works perfectly! yay. save me from buying a new printer. Next time we will call them for our computer repairs as well.
Aplus came by and picked up my Imac. they were able to upgrade the old hard drive to a new ssd hard drive. now it is so fast.they were able to back up my old data and help me get it on the cloud...all in the matter of one day. the customer services was A+would use again and recommend to anyone who has computer repair problems especially for macs
I purchased an iMac off of market place and the iMac came with a lot of problems. I could not use the operating system. A Plus was able to come over after 6pm and stay until close to 8pm until we were able to get EL Capitan installed correctly. The technician was very capable and was able to help me get my goals accomplished. Would use again!
Spilled soda on the keyboard of my mac book air. was able to meet up within 20 minutes and aplus computer repair were able to get out all the soda out of the laptop and now everything works great! the network video and audio and keyboard work perfect. these guy are the best apple computer repair service in wilmington!
A plus was able. To repair our desktop which had a bad power supply. They also were were able to fix our screen and digitizer on our Microsoft surface 1512. We may. Bring him our laptop which is full of viruses. Im pretty sure we will and I recommend that you give these guys a call. Will definitely use again. Thanks again a plus!
Aplus came by in a jiffy and i had tons of viruses on my laptop. they not only backed up my data and scrubbed it for viruses but they also reinstalled my OS and made my computer faster and more secure. they also installed a ton of great programs that have made my life easier.will use again.
A Plus was extremely knowledgeable. Solved all my IT problems quickly. there were nice and easy to work with. Very fair pricing. I highly recommend them!