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The Garage Door Company of Carolina
318 Gaskins Ln, Wilmington, NC 28411, United States
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The Garage Door Company of Carolina
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Ni
Review №1

To start off I would like to say I am so grateful for Joel and his team. After contracting several garage door experts and facing similar issues days after work was performed, Joel and his son finally gave me an honest explanation of the doors problem and worked with me to determine a permanent solution that was within my budget. Its been about 3 weeks and my garage door finally opens 100% of the time without any trouble for the first time since Ive owned this home. Could honestly not recommend anybody more then them.

Br
Review №2

Fast, knowledgeable, and friendly. Our technicians were helpful at explaining what they were fixing and how. Its not everyday you need to replace a spring or other heavy duty parts that usually last 8 to 10 years. For the cost of the repair, its expected life expectancy, and the customer service,it worked out to be between $30 and $50 a year for upkeep to have an automatic door when we dont have a service door in the garage!

Ma
Review №3

They really do excellent work and I’m very pleased with my garage door repair. Will strongly recommend this company to anyone. Very professional and explain what they’re doing and why it happened. Well mannered and clean.

Ph
Review №4

First class service and top notch work. Very professional, highly recommended.

Sa
Review №5

The Garage Door Company of Carolina is phenomenal! Our garage springs broke and we were not able to get into the garage at all. We called them late evening and they were there by 7:30 am the next morning. They did an excellent job and were reasonably priced. Joel was very friendly and ensured we got the best service possible. I highly recommend them!!!

Da
Review №6

Joel and his folks are all about bringing customer satisfaction with prompt, quality service at a good price. When my garage door need some work, Joel gave me a couple options with thorough explanation and the cost. His crew did great work at a reasonable price.

Cy
Review №7

Joel is always professional and prompt in response to a need for any type of repair for your garage door. He is always friendly, helpful and genuinely kind. He is thorough and always makes sure he does the best service possible to maintain your garage door. He will do yearly maintainance to make sure you get the most out of your garage door. He is quick, but does high quality work that makes a difference in the life span of your garage door. He has done work for many of my family members, neighbors and friends. It is easy to feel comfortable referring Joel, because he has a high quality work ethic that I know others can rely on for their garage door needs as I do! Joel is The Garage Door Man that you can count on!

Ch
Review №8

What an excellent small company. Joel did an excellent job recommending and installing new doors and openers. He and his team were diligent in removing and disposing of the old doors and cleaned up the site. I would highly recommend this company for any garage door project you have.

sa
Review №9

A garage door opener was purchased at Home Depot for a newly installed garage door, and then we discovered that Home Depot does not install JUST the opener in North Carolina. We called Joel and were thrilled that he was willing to install just the opener even if he didnt sell it. He was friendly, professional, and efficient. He arrived when he said he would, brought all of the necessary parts for a new installation, and cleaned up the work site when finished. The charge was reasonable and must less than his competitors. We couldnt be happier.

Ry
Review №10

Joel and his son were very professional and exceeded all expectations. 100% recommend!!!

Ma
Review №11

After reading countless reviews, I called several local garage door companies - save yourself some time and skip straight to this one! Joel not only answered my first call (and the 15 times I called after that with questions!), he made time to meet with me the same day! Even with his very full schedule, he always made me feel as though I was a priority. From explaining my options, pricing, ordering, installation, and payment, he made this part of our home building process the easiest decision ever! He truly went above and beyond to ensure every aspect of our garage doors installation went smoothly. This is a company that genuinely cares about their customers and the products/services they provide - with Joel’s professional and always friendly personality, this is the only garage door company for us!

As
Review №12

These guys were great! They got the problem fixed fast and were very friendly.

Ke
Review №13

We had a tension spring break over the weekend. I was able to call Joel and worked us in the same day. He even had the correct part in his van to do the repair. Quick and courteous. Very professional and looking forward to using him again

Br
Review №14

Joel is one of the nicest individuals I have had work on my home. We first had a garage door installed and a year later had a new opening system installed. Both times were reasonable, easy, and handled professionally. I would recommend this company and Joel 100%!

Re
Review №15

Great service, friendly and professional!! I will definitely use them again for annual service and any subsequent repairs.

Ki
Review №16

You know when you meet someone for the first time and you know they are genuinely good and really know what they are doing- that is Joel. Joel came right out when our garage door broke on the first cold day of the year. He was perfect with his communication and gave options on cost effective ways to tackle the repair. He is one to keep in your contacts for any kind of garage door repair and maintenance.

Su
Review №17

My garage door broke on a Wednesday night. Joel showed up, as promised and ON TIME, Thursday morning. Fixed my door in a flash, and provided general service maintenance. Courteous, professional, and I set up the yearly maintenance check. Never thought about having him come yearly (like you schedule for your AC unit, but so glad he suggested this). He proceeded to my moms house, to do the same, and thank goodness....she had a cable that was ready to break. Hers is like new again too. Highly recommend!! Hes your go to guy for anything garage door.LikeShow more reactions

Tu
Review №18

The Garage Door Company of Carolina is the best! Joel was on top of everything from the start, and scheduled an appointment for repair very promptly. He is very knowledgeable in his trade and knocked out the repair very quickly. He was clear from the start on the cost of the job, and made it easy to understand the simple yet mysterious garage door system! I was referred to Joel from a friend, and would highly recommend The Garage Door Company of Carolina if you have a garage door...

Ro
Review №19

One day my garage door opener decided to fail... The motor worked, the door opens manually and research and calls to the manufacturer confirmed the travel limiter was out of phase. I replaced the switch and the RPM sensor. Still, the opener did not operate correctly. Inspection shows that the drive belt was missing links and needed replacement. The garage door now 15 yrs old needed to be balanced.I reach out to local garage door repair companies... two responses and one that seemed very reasonable. I made arrangements with Joel Greco of The Garage Door Company of Carolina. Joel was able to make an appointment the next day. He arrived on-time, review and inspected the door and made his recommendation. We agreed on the approach that included balancing and lubricated both garage doors, replacing the drive belt and adjusted the travel limit on both doors.Less than one hour later, I had two operating and quiet garage doors for half the quoted price from the next closest offer. Joel is fast, efficient, professional, yet friendly. He cleaned up the area and placed a sticker next to the door openers to remind me of the next date for lubrication. Joel does not advertise, relying on word of mouth and Facebook.Highly Recommended!

Ja
Review №20

I had a 20+ year old garage door opener that finally died. Joel did an awesome job retrofitting the new opener to the existing space. He is very professional and knowledgeable of the latest equipment. I would recommend Joel as your first choice for any garage door needs!

Me
Review №21

Joel was out here so fast! He made sure I knew how to take care of my garage door well so that it will last me many more years. I couldnt be happier with the work he did today. :-)

Be
Review №22

Joel came to fix my garage door that stopped going up and down. Replaced the motor in less than an hour. My wife didnt like that the replacement had no motion sensor light and the door was still creaky. I let Joel know and he came back for no charge to replace the switch that had a motion sensor and put extra effort into making my door more quiet. Hands down the best service around! Thanks Joel!

Mi
Review №23

A great way to gauge when a business has your best interests in mind is when theyre willing to lose your business if someone else would be a better option for you. This is exactly what happened when Joel came out to help us out. Our garage door had gotten stuck half open. He was able to get it fixed so that we could close it all the way (he did a great job doing so) and put a quote together for replacement as requested. Wed been thinking wed need to replace the door for a while based on something wed been told by our builder who had just done a renovation project so we were ready for it. Joels quote came in very reasonable, but he also made a suggestion that we reach out to the company that originally installed it. The brand of door wasnt one that he had the parts for, but suggested they may and it may end up being cheaper than replacing the whole door. We did so and found that it would, in fact, be cheaper to repair through this other company who is a dealer for that brand of door. Joel could have very easily just replaced the door for us, as we were requesting he do. He wouldnt even have been in the wrong to do so in my mind, but to go out of his way to make a suggestion that ended up saving us a ton of money goes a long way to show what kind of company this is. I could not recommend more strongly that you call them if youre in need of anything to do with your garage door!

GC
Review №24

Professional, courteous, and knowledgeable. Reasonable prices and showed up on time. Really what more can you ask for from a contractor?? Joel was very helpful and Id happily recommend him to anyone in need of garage door repairs.

Ly
Review №25

Best service experiences I have had in NC. Joel has been here twice for 2 difference issues. He is both personable and professional. Both times his response times were perfect, his service accurate and clean in addition he explained everything he was doing and what I should be doing for maintence. I recommend him highly and will use no other again.

Ad
Review №26

If you are in need of any type of garage system work, look no further than Joel. He is absolutely incredible. His work is quick and professional with very fair pricing. He is a very personable and friendly person as well. He makes you feel very comfortable and well taken care of. If I could give more stars I would!

Ev
Review №27

Joel was awesome. Super responsive and always showed up or called when he said he would and was clean and respectful of our time and our home. The product he sells is such a huge quality improvement over the alternatives we considered and his service just takes it over the top. 10/10 Would buy again.

Ch
Review №28

Joel is a Rare Jewel. Most any guy/gal can be prompt, return calls, & generally be nice.However, Joel goes far beyond that all-too-often low bar. He clearly lays out options (repair vs replace) w/ none of the usual --buy, buy, buy, replace, replace, replace.He is careful to layout options, explain them all (and offer a guy like me to watch and learn as he works).Joel is the real deal. (And I can say that as a 6th generation Wilmingtonian who has moved back here to take care of parents.).

Tr
Review №29

Our garage door quit working after a power surge this weekend. We called Joel Monday morning. He happened to be in my neighborhood at the time. He was at the house in 5 minutes, had the needed parts on hand in his van, and had the repair completed in 40 minutes!!! Extremely professional and explained everything to me! HIGHLY RECOMMENDED!!!!!

Ka
Review №30

Joel was wonderful to work with! Our garage door had an unusual problem & despite it taking some time to figure out, he was incredibly patient, professional, & reasonable. I highly recommend the Garage Door Company. For value, professionalism, & expertise! So thankful to have our door back in working order!

Ca
Review №31

Quick response when our garage door opener died. Joel understood I had a broken leg while trying to take care of Alzheimers Dad! He tried twice to make old opener work. Ended up adding a door reinforcement (saved old door) and installing new opener and keypad, as well as programming two older remotes to work with new opener.Would highly recommend Joel!

C
Review №32

Fantastic!!! Called The Garage Door Company about a new garage door opener and Joel picked right up. He was extremely patient and provided me with all of my options. I called around to a few other garage door places in the area, Joel was by far the best. Quick, efficient, personable and did not sale me anything I did not need. A++

Do
Review №33

I called Joel at The Garage Door Company of Carolina because I was having trouble with my garage door closing properly. Joel scheduled a time to come to the house and arrived just as we had discussed. Joel came to the house and quickly diagnosed the problem with my garage door and fixed it without any problem. The work was performed in a courteous and professional manner. I would definitely recommend him to others and I will definitely call him for any future repairs to my garage door. Joels over all knowledge and professionalism we very appreciated.

St
Review №34

We decided to close in the bottom of our beach house that was built in 1956 on pilings. After concrete and break away walls were completed we needed garage doors to close everything in.We knew this was going to be a challenge due to the low ceiling height, but Joel was able to provide us with the right products and with many options to get the job done. Choosing the style of doors was made super easy for us with the catalog provided and installation was completed as soon as our order came in.The finished product is even more amazing than we had expected. Joel is very professional and knowledgeable. The Garage Door Company made this an easy experience for both my father and I and we certainly appreciate that. The family beach cottage has never looked better. Thank you so much!

Gr
Review №35

I didnt think a lot about my garage door until the spring broke and I couldn’t get it open. Joel squeezed me into his schedule at the end of the day and he stayed until the job was done. He fixed the springs and recommended that I replace the chain due to some wear. Joel knew about a lifetime warranty for my garage door opener and ordered the part from the company for me free of charge. Once the part arrived, he came back promptly to install it in order to get the garage door running again. Joel is very knowledgeable, friendly, and extremely diligent in his work. I would go out of my way to recommend the Garage Door Company of Carolina to others so that they can have the same excellent service that I received.

JB
Review №36

Great customer service! Spoke with Joel, who patiently answered all of my numerous questions about the different types and specs of doors, and which door would suit my needs best. Very knowledgeable and courteous! Would definitely recommend!

Mi
Review №37

Top notch outfit. Came the same day I called and fixed me right up!

jo
Review №38

Joel was very professional and honest about the work that needed to be done. He completed the job in under 2 hours and was very considerate of your time as the customer. Great job Joel. Thanks

Tr
Review №39

Called on a Sunday, hoping to leave a message, due to a broken spring and was shocked to get an answer. By noon the next day all was repaired. Always great to have confidence in a company like this!

Jo
Review №40

Quick response to my garage door needs. He called when he had an opening in his schedule and it worked out great for me. Only took him 20 minutes to asses my problem and resolve it. He knows his stuff. Very polite and performs high quality work. To take up the slack, he coils the electric wires coming out of the ceiling going to the garage door motor so they dont just hang there looking sloppy. Pays attention to every detail. Extremely good prices.

To
Review №41

Joel is great! Within two hours of my calling him, he was here with all the parts necessary to fix our garage door. His pricing is competitive and he is very friendly and knowledgable. He went above and beyond by installing new springs (the same size as the previous ones), then realizing that they werent the right size - they would get the job done, but not up to his standards. He then took them off and put on bigger springs so that the door would work more smoothly. Dont even think to call anyone else - hes your guy!

Jo
Review №42

Joel came the same day I called. Very professional and courteous. Excellent work and added more services than was required at no extra cost. Highly recommended.

Al
Review №43

If you need work on your garage door, I just had a great experience with Joel Greco from The Garage Door Company. He was very punctual, friendly, and knowledgeable. He did quick work and fixed my problem with no issues at a very reasonable price.

St
Review №44

Joel came out on a Saturday and quickly repaired my 15 year old garage door. The arm that connects the opener to the garage door broke free. He replaced the broken parts and diagnosed other issues that likely contributed to the failure, not accepting the failure just due to old age. He cleaned and lubricated the rails and wound the garage door spring. He likely bought me some more time with my old garage door. Joe is very friendly, knowledgeable, responsive, and has great rates. Highly trust and recommend him, which are things I cant often say about other contractors. Thanks, Joel!

To
Review №45

My garage door was off track, and Joel fixed it quickly. We found him to be very honest, dependable and punctual. I would highly recommend Joel for any garage door needs you may have.....

Ke
Review №46

Called several places. Joel had the best prices. Came out the next morning and was finished in 2 hours. Doors work great. All around great experience.

Jo
Review №47

Very polite, professional and quick. Joel had my garage door working in no time at all. I would highly recommend his service to anyone

Pa
Review №48

Joel is a true professional, he responded promptly & worked diligently to solve the problem with our garage door (which was an intermittent problem that had been happening for a few weeks). I whole heartedly recommend using The Garage Door Company of Carolina. Joel is VERY knowledgeable and an honest businessman. He responds quickly to calls, he worked tirelessly to find the cause of our problem not just simply sell us a new opener (which would not have solved the problem). If you need service or repair to your garage door(s) give Joel & Kelley a call, I dont think you will be disappointed. Gerry & Pam Latter

St
Review №49

Called Joel after 5 in the evening and he was at the house before 10:30 the next day. Worked very efficiently, professional and polite. I highly recommend this company for repair or new installations! I will call again if anything else goes wrong with my garage. Competatilve pricing based on internet search.

Cr
Review №50

My husband called Joel to schedule some service on our garage door and Joel recommended trying to troubleshoot the problem over the phone first to save us the cost of a service call. My husband told Joel hed call when he got home from work but got tied up with homework and getting kids cleaned up for dinner. Joel called us instead and said he didnt want to leave us hanging. Talked my husband through the issue in about 5 min and didnt ask for anything in return. Absolute SUPERB service. Wed highly recommend using Joel for any garage door needs. Refreshing to know that theres folks like this out there!!

Ad
Review №51

I was Concerned with my garage doors because i didnt have a lot of headroom, and i wanted to install sheet rock to my ceiling, in my garage. Mr. Greco then came out to the house, and helped me figure everything out, and told me about the Low clearance brackets that i have on my doors now, they gave me plenty of room for the sheet rock, and even an opener.Dude knew what he was talking about, very professional. thanks

Pa
Review №52

Three cheers for The Garage Door Company!I called Joel mid-week, and he came over and had my garage door fixed by the end of that same week! And it barely took him an hour to work his magic. Not only that, this 10+ year old garage door was completely non-functional, and it has never worked better than it does right now!Thanks Joel!

Ga
Review №53

Called Joel for garage door repair I needed and he did a great job. Very thorough, prompt and reasonable. Highly recommend him! Very pleased!

Pa
Review №54

It was a pleasure to work with Joel on the repair to my garage door. Not only is he professional and knowledgeable, he is thorough and honest. I would hire him again in a heartbeat!

Ry
Review №55

I installed my garage opener and was missing a part. Joel had the part with in an hour. This is the best service I have ever had. I would recommend him to anyone needing work done. Thank you.

An
Review №56

Great job! Joel diagnosed the problem and fixed the issue rapidly. Very professional, highly recommended!

Se
Review №57

Joel truly looks out for the needs of his clients. Highly recommended.

Al
Review №58

Prompt, knowledgeable and knows his business! Joel has earned all these 5 star ratings!

Ke
Review №59

Mr. Greco came out to my house after Florence to check out my garage door. Not only did he check the operability of my garage door, he also went above and beyond by providing me assistance with the process of helping me with the reinstallation of my siding. A true class act. I would highly recommend.

la
Review №60

If your looking for a good garage door installer who is very Professional, knowledgeable, and courteous, then I would recommend The Garage Door Company. Im very pleased with installation, and professionalism, I received from The Garage Door Company. Thank you..

Et
Review №61

Needed a replacement light socket, after calling all around they had what I needed and made it simple for me to get the part. If you need anything call and speak with Joel

Nu
Review №62

I spoke with Joel about a garage door installation. He was very knowledgeable and was reasonably priced. I would highly recommend him.

D.
Review №63

Joel was great! I called him last minute and he was able to fix our garage on the same day.

Je
Review №64

Needed some repair work to my mothers doors. Joel was excellent in making sure everything was taken care of professionally and affordably.

Ka
Review №65

Joel was right on time and had my door working again in no time. I would highly recommend him.

Sa
Review №66

High-quality, efficient service. Highly recommend to anyone in the Wilmington area!

Ro
Review №67

Broke a spring on a Saturday, they had it in stock and worked me in. They did some more adjustments to reduce the noise and improve the alignment. Outstanding company and highly recommend them.

Jo
Review №68

Called Joel and told him what my problem was and he had the right part for me next day. Professional, honest, and dependable.Joe

br
Review №69

Joel did a great job and went out of his way to get there and get done so we would not be late for an appointment

ge
Review №70

Joel did a great job! Highly recommend him.

Jo
Review №71

Joel came recommended by a friend . Joel was able to come the same day as called and got my door repaired in a timely manner and he also went above and beyond of what was expected of the service call . i highly recommend the garage door company . Joel prices are less or compatible to the big companies in the wilmington area

Da
Review №72

I called Joel we spoke over the phone he was able to trouble shoot the problem it was a simple fix but he was very helpful. Ive got a new garage door man!! Thanks Joel.

Ka
Review №73

I called on a Saturday in desperate need of getting my garage door fixed and opened and Joel came out and fixed it in no time and his rates were awesome! He is definitely my new garage door guy!

st
Review №74

Can’t say enough, great service! Joel juggled his schedule so he could rescue my car from being trapped in the garage this morning that wouldn’t open after a power failure. Thank you!!

De
Review №75

Mr. Greco was very prompt and courteous and very knowledgeable about every question I asked him . Mr. Greco did a fantastic job Installing my Garage Doors . I would definitely use Mr. Greco again.

Sp
Review №76

Very friendly and knowledgeable.

Information
3 Photos
76 Comments
5 Rating
  • Address:318 Gaskins Ln, Wilmington, NC 28411, United States
  • Site:http://thegaragedoorcompany.biz/
  • Phone:+1 910-508-2108
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:6AM–8PM
  • Wednesday:6AM–8PM
  • Thursday:6AM–8PM
  • Friday:6AM–8PM
  • Saturday:6AM–8PM
  • Sunday:6AM–8PM
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