Outstanding local hardware store! Always very helpful, friendly, professional, and knowledgeable. Every time I go, they help me find the exact part quickly. And answer questions effectively. So tired of getting lost with little support in the big box stores . . . these guys are great!
Small store but packed with inventory. Very friendly and helpful staff. Will order for you. Called me near the end of the day to tell me my order wasnt in yet then called back to tell me it had arrived.
A blast from the past! A hardware store of a type I fondly remember as a kid. Incredible selection of useful things, and helpful people. No need to wear yourself out by wandering in a big box store (and hunting for someone to help you). Chances are this human-sized store has what you need.
Nice people, always willing to help and assist all customers.Good place to shop.
Super friendly staff. Plenty cool to help with this summer heat, great prices and willing to order a larger bag of bird food. I like helping out the small businesses
Omg...I give this store 5 stars+....they have alot of items that you are used to seeing in the old mom and pop hardware store. A huge variety of items. I highly recommend paying them a visit real soon. They had exactly what I was looking for!
The young employees are always helpful and seemingly eager to please. The are respectful and professional in attitude and presentation.
Great hardware store. The staff members were very courteous and helpful. I used to go to a hardware store on New Castle Avenue but they recently closed down. Fairfax will be my new place to go to from now on. I came into Fairfax to get 2 keys cut and I received the best customer service Ive seen in a while. Keep up the good work.
Staff is knowledgeable and friendly, prices are very reasonable and they can do just about anything you need.
Very friendly and helpful staff. You can walk in with a broken part whose name dont know, and in seconds theyll pull out a replacement from their array of drawers.
Very helpful and knowledgeable. Miss Artie, but current staff is very good.
Great local hardware store! They have quite a good variety of of items. Very helpful staff! Definitely recommend. Support your local businesses whenever you can 👍
Convenient but they literally watched me and my roommate the entire time we were there. It was annoying at best and offensive at worst you decide. Wont be returning.
A great neighborhood Hardware store.
I dont know what I would do without this place! They have a wide variety of inventory and a very helpful staff. They always seem to have everything.
Love the local store and the helpful staff. They guide you to where you need and not based on whats for sale. Wish I had one closer to me in Dover.
Great hardware store.
Nice friendly staff.
I love this store they always have what i need from hard to find to oh thats cute. And the gentleman who rung me up today was so nice to offer me the new layaway plan after the young man who assisted offered me to try and apply for the 💳 cause at 11cents a piece for the 3 washers i needed to finish the fur babies stroller i wasnt sure if i could afford it. Thanks guys i needed that laugh today. You guys are great. I always have a nice experience there.
Very helpful staff and good selection of products. They were able to copy and clone my car key which was very helpful! I’ll be back!
I was looking for some flanges for a shower and bath faucet that I couldnt find anywhere else including the large hardware stores. I was told to try this store, I have never been there before. Its not as big as the other store, but what it lacks in size, it makes up for in service and personality...I observed the young staff helping customers and they were all willing to please and very helpful...They were polite, friendly, they said please, thank you and make me feel like my business was appreciated...I was helped by a fellow called Stefan... He searched and searched for the items I was looking for and wouldnt give up... He went as far as to cut a length of pipe fitting to the perfect size...I will definitely shop there again...
This is a great hardware store - excellent selection including some hard to find things. The staff is very helpful and knowledgeable. Fairfax is my go-to for key copies, they carry a much better assortment of blanks than the box stores.
Personal attention and expertise. Nicely stocked with just what you need, without having to go to the big guys.Many of the staff seem to be the very best that local high-schools have to offer. I really appreciate the effort made to employ these young people. Good on you Fairfax Hardware.
Always friendly and have the things you need
This is hands down the absolute best hardware store for hundreds of miles. Great advice, decades of experience. These guys know thier stuff. They hire local students, and train them really well. The prices are comparable, if not better than the big box junkers.
Fairfax has been the best hardware store Ive been to. Very knowledgeable, polite, and helpful staff, willing to sell you the right product or recommend a place that has it. Will offer thoughts on your project. Variety, quality, and a great credit/refund policy. My only complaint is made with wishful thinking: I wish he had another store, and that it was right near me!!! (But worth the drive)
FAIRFAX HARDWARE IN FAIRFAX SHOPPING CENTER IN NORTH WILMINGTON IS THE NUMBER 1 HARDWARE STORE FOR ALL OF US WHO LIVE IN NORTH WILMINGTON AND NEED ANY HOUSE HOLD HARDWARE FOR ESPECIALLY FAIRFAX AND DEERHURST. NO ONE HAS THE ITEMS THIS HARDWARE STORE HAS. THANK YOU, FAIRFAX HARDWARE YOUR STORE AND YOUR INCREDIBLE STAFF OF KNOWLEDGEABLE EXPERTS YOU GUYS AND GALES ARE THE, BEST 10 STAR RATING, 5 JUST ISNT ENOUGH 👍💖🇺🇸👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👣♎💖
I needed a replacement head for a watering wand and couldnt find it at the big box home store I stopped at. I called Fairfax expecting they would probably have it. The polite and helpful associate was very helpful. I went to the store with my wand and sure enough they had it and the associate attached it for me and disposed of the broken part. Why throw away a perfectly good item when all it needs is a part? All of the staff at Fairfax are amazingly helpful and polite and they always have what I need. Ive been a customer since 1985 and my experiences are always the same. If they were a little closer to where I live now, they would be my first stop for any and all hardware needs. In this day and age it is so refreshing to have such fantastic and reliable service!
I went to Fairfax hardware to find a older unique tub fixture. The staff was so friendly and knowledgeable. They had the part, and even gave me a mini tutorial on installation. Really enjoyed my experience, and will use in the future. Thanks guys for all your help.
Helpful staff and they are well stocked and have fair prices.
Fair fax Hardware have that old time customer service feel. The staff is always friendly and always willing to help you find what you need. Thanks so much!
One of the last few standing small family owned hardware stores. They seem to be have everything you need in a quarter of the space. Great service and prices as well!
Places like this are almost non existing today. A true gem in the neighborhood. Where else can you walk in and immediately be greeted by how can we help you today? I avoid the big box stores as much as I can to go there. It is worth a couple bucks here and there to be able to find exactly what you want with their help. Please never change!
I love this place. Fairfax Hardware is the best. Staff is knowledgeable and helpful. If they dont have it they will order it. I want this place to stay in business forever!
Ive been coming here over 25 years. They have an amazing selection of products for a relatively small store. The best part is the service. Just tell them what the problem is and they will take you to the product and then explain how to install it. And if they dont have it, they can get it or tell you where to find it. I always start here when Ive got some household item to fix or a lawn/yard problem. Not just best in Delaware but the best in the region.
Wonderful service! Great staff. Thanks so much for your kind help.
One of my favorite hardware stores in DE!
An incredible hardware shop in a state filled with amazing hardware stores. Very helpful sales people that really can help you, I spent a lot of time going there for parts when I was working for the state parks, they always seemed to have the strange piece of hardware I needed for my projects. It is the hardware store your grandfather would have loved.
Staff is extremely helpful, so much more than the box stores where we had just come from and left because we waited for help that never came.
I like shopping at Fairfax Hardware there are always people to assist. If you have a question the staff actually know the answer. If they are not able to supply what you need they guide you to a place that might have what you are looking for.
Very friendly staff. They can replace the battery in your car key fob. They have a lot of stuff. Very knowledgeable.
Love this store. Very helpful employees and all kinds of things there.
Not very helpful or knowledgeable. Its a shame before the new ownership it was a nice local hardware store.
Stefan is the best employee there!
Helpful mom-and-pop hardware store stocked with the necessities. The staff is very friendly and knowledgeable. Fairfax Hardware also frequently provides coupons for purchases at their store.
Without a doubt the best service in Delaware. Expert advice promptly given and I do not recall that anything was ever out of stock. Need a reference for a good plumber electrician, carpenter...ask Art. A very well stocked store.
GO HERE FIRST!I, too have gone to Fairfax Hardware since the 70s. I will say ditto to the other top reviews.its nice to still have a simple hardware store in town. They always have exactly what I want in a high quality manufacturer. Plus Artie (Arty?) Pleasanton, the owner and all his help are among the best, most knowledgeable and courteous people I have dealt with. I refuse to use any of the discount coupons because I want them to make good money and stay in business here for as long as I live nearby.They always have that odd piece I need for some old faucet or garage door and know what I mean even when I cant describe it well. Sometimes they disappear into their back room and come out - almost like magic - with just the right part.May they live long and prosper.
Fairfax Hardware is a gem of a business. The knowledgeable, polite staff cannot be matched. If youre not sure how to approach a home repair, they can guide you through every step. Id give them 6 stars if I could!
These peeps are always super helpful. The staff is mostly young high-school age teenagers, dressed in collars and ties. The adult staff are extremely helpful with every home repair project Ive brought to them. They are not shy about recommending specialists when they cant handle something.
The knowledgeable, courteous staff cannot be topped. It is a pleasure to shop at Fairfax Hardware. The owner, Art, has done a magnificent job in hiring great employees, and stocking his store with those needed items and a lot more! My most recent visit involved Yzette, who quickly helped me to rectify a rebate problem I was having on mdse. I had previously purchased. Thank you all for the wonderful service you provide your customers! Sincerely, Paula W
Always helpful and knowledgeable
What a great place! Fairfax Hardware has been around since, well, forever. Quality goods and excellent service. They have answers. They have solutions. And they truly know what customer service is. Skip the big box stores and head directly to the store that has solutions.
AWESOME AWESOME hardware store. One of the best, if not THE BEST hardware store Ive ever been to in my 54 years on this planet !Great, personal customer service. VERY friendly staff !Basically, they have everything your heart desires.
A great little store if you need to find something no one else has.
Doing pretty good for Delaware Im just used to New York Im hardware stores who have a wide variety of items I wouldnt near for a cheer lift and didnt have it and thats something very common in New York City
Very helpful staff. Nice store with lots of hard to find merchandise.
Theyre amazing hardware store. Theyre more convenient than going to Lowes or Homo Depot for items Ive always needed in the past, present, and Im sure in the future. Ive always found what I needed at a fair price.
Why go to Lowes when you can go here! They have great employees who help you find whatever you need and give you great advice. All my problems are solved once I go here! Big stores dont have experienced employees that know hat they are doing, but here everyone knows what to do with any household problem! Definitely the best hardware store of them all.😁👍🏻👌🏻
Very helpful. Can find items your large hardware dont carry.
Only place to have Scotch brand velcro alternatives. Also completely independent. Would recommend.
Arty is awesome! Knowledgeable and friendly! Will take all future business to Fairfax Hardware!
These guys are great!!! After numerous trips to a big box hardware outlet, I was directed to Fairfax Hardware to get wall anchors the big boys didnt have. Not only did the nice people here make sure I got the right hardware, they also lent me the tool I needed to to drill into the brick wall for the anchors. Thats right, they lent it to me. They didnt rent it, and they declined my offer of a security deposit. I highly recommend Fairfax Hardware, I have used them from time to time, and I will continue to patronize them.
Staff knowledgeable and eager to help. Is a professional key maker. I recommend this store.
Good local hardware store. Great service
Nice hardware store. They have all youd expect from a neighborhood store and great service to boot.
Very pleasant employees, and helpful. Saved me 145.00 +, from buying a new filter for my fish tank by suggesting a repair, I wouldnt have thought of....let the old hardware store live on!!!....home depot and Lowes got nuttin!!! It takes knowledgeable and experienced (even though the person who helped me was younger than me), personnel to properly run a small hardware store, but these guys(and gals) do it t right!!!
Best community hardware store. Very friendly and helpful.
Knowledgable, attentive staff. I wish every hardware store was as good as Fairfax Hardware.
Went in because everywhere kept telling me they could copy the physical key for my smart key system in my Toyota yet Fairfax Hardware was able to. Love them
Everyone is super helpful and knowledgeable. Older parts are a specialty that big box stores dont carry.
They have just about everything! And theyre good people.
I love this store. Every person that works there is knowledgeable and friendly. You just ask, and they find it or give you advice.
Friendly, great help. saved me $50 and a week shipping with a simple $5 part. big thanks
My favorite place to go for truly helpful, knowledgable service
Its always a great experience coming here and my trips take one 10th the time of going to big blue or orange. They always have an abundance of young teenagers there to show you to the correct isle. And if you need someone with experience, there is always at least one older gentleman around that knows WAY more about the products than the blue or orange people. They have helped me problem solve several home issues with confidence.Despite their small size, Im very impressed with the selection and in some cases they have more than the big box stores. One example is they have a whole tray of loose drill bits. Just buy the one you need and your in and out in 60 seconds and spent less money.Thanks for keeping the ma and pa shops alive!
What a pleasure to go to a store where the help is actually very helpful. Not only that but they know what you need and where it is . In and out in a flash with what you need.
Best service in the county. Knowledgeable, courteous and very helpful.
After going to 2 big box stores and 2 plumbing supply stores in Wilmington, I landed here. What a difference! All I needed were 2 replacement faucet knobs and no one else could help. The gentleman who helped (he is an experienced senior-should have asked his name) spent close to an hour fitting different parts until he got the right fit for us and then instructed us as to how to do the job. Unbelievable! Will never go anywhere else without going here first. So lucky that we found it.Dave & Evelyn Parker
Fairfax Hardware has everything and the owner and employees are very professional and polite and willing to try to help you.
Best hardware store in the area!
This place is The Best, a real hardware store with excellent help.
They really know their stuff. I had a key that was special and could not get home depot nor lowes to make a good copy. Fairfax knew the issue and was able to make a good copy.
Well stocked, friendly knowledgeable staff, oldschool hardware store, only things missing are pot belly stove and checker board.
They always have just what I need for last minute household projects. Staff is friendly and helpful.
Always saves me money with informative help. Thank you.
Missing Arty However they staff has not skipped a beat.
If you cant find it any where else. You will most likely find it here.
The staff is always available and always helpful. I go here to support local businesses
The guys in there know know EVERYTHING about anything in the store! Such great service.
They are very attentive, flexible return policy.
Forget Lowe’s and Home Depot! If you need it, Fairfax Hardware has it, and the customer service is second to none!
Staff is great. For a small store they always seem to have what I need.
Fairfax hardware: competent, knowledgeable, fair pricing, friendly,helpful. A beacon of light in a sea of incompetent big box stores.A customer
Some of the nicest employees around and always ready to help. No searching for help like those big store.
Have a question, need some info? Art is the man. Like the grandfather you never had.
A salesman at Lowes recommended that I try Fairfax Hardware for a plumbing item. Fairfax had it!
Helpful and friendly staff.
Love this place great service
Fairfax hardware is the place to go, especially when all else fails, they can get