I want to thank all the staff at Timbrook Honda for awesome service, Brandon in sales, Jimmy in finance, and the Service department Manager Jeff with the glasses, great mechanic!! But they have been awesome in getting me the service I need. They are very knowledgeable and professional great group of guys. I recently purchased my second motorcycle from Tinbrook CBR1000RR, and I couldnt be more pleased. Thanks guys!!!!!.

A huge kudos to Colin for tracking down the bike I wanted and getting it delivered to Winchester in record time - all through several same-day phone calls. Colins dedication speaks volumes of the care and passion I soon experienced from other staff employees when I arrived and was greeted on the showroom floor - from finance to parts & service. The showroom was also super clean, roomy, and filled with every make and model to satisfy a kid in a candy store requirement. Highly recommend and look forward to my next visit.

Jack made getting onto my new Wing smooth and easy. Very polite, very helpful and went the extra mile to tidy up the bike before I left with it! I couldnt be more pleased and will definitely do business with these folks again!

At 64, and having been an avid motorcyclist since I was 18, Ive purchased a number of new motorcycles over the years (at least 25). Although this was the first time I paid full MSRP, it was also one of the most pleasant and seamless purchases Ive ever had. Jack Whitacre was my salesman and his knowledge, professionalism and easy-going demeanor made this an extremely positive and memorable experience.

Great place. Stopped in while traveling. Told the salesman we were just looking and he still was attentive and helpful. Clean and inviting place

Great experience.I was in the market for a new bike, but theres a wait list for everything. TimBrook Honda seems to be getting bikes more easily. I saw they had a hot bike in the showroom and immediately grabbed it.The whole sales process was smooth and painless. The whole sales team was friendly and professional. Jack showed me all the features of the new bike and then kept watch as I drove off the parking lot with a big stupid smile of new bike ownership.Highly recommended.

Timbrook Honda folks are a well-oiled machine, which made for the best new vehicle purchase experience ever for me. From the time I walked in to the showroom until the time I left, there was very little waiting. The DMV work was flawless, including my plate transfer. I cant think of any improvement opportunities, which is pretty rare for me. Keep up the good work!

Id like to thank Sam for her support during my visit to Twinbrook Honda. I came from 2 states away for a specific purchase, and she made sure I was comfortable and informed from beginning to end. Happy to be back on the road thanks to Sam!

Great experience at Timbrook Honda. Treated me well and were willing to get the deal done, quickly.

I really wanted the new Trail 125. Timbrook took my deposit the day I called and months before the expected delivery date. I was super pleased to get a phone call from them the first week that model started arriving in the US. Within a week, we closed the deal. They were very easy to work with and no pressure. They do not have any crazy markups, even for a new, high-demand bike like mine. Ill be back the next time I get a Honda!

Its hard to find any dealers with new bikes in stock these days, but take a look at TimBrook Honda of Winchester.I came across a hot in-demand new bike which was sitting the showroom, and fell in love with her.I placed a deposit for her the same day and drove her home a few days later.The whole sales team was friendly and helpful from sales to manager to financing.Overall it was a great buying experience.5 stars *****

Turner had answers to all the questions I had. The in-demand CRF250F arrived earlier than expected and Turner and the team did everything to make the process easy and complete. Turner even helped load/secure the bike to my truck rack. Great working with the Timbrook team and love the bike!

I was having an issue with my forks, and Jeff was willing to take the time to help me identify the problem, and explain the solution

Jack and the sales manager were very helpful. My first motorcycle purchase was very pleasant with them. the three hour drive to this location was worth it! I love my bike and the purchase experience was great! Will definitely do it again if i plan to make another purchase! thank you!!!

Timbrook Honda takes really good care of their customers. I called in looking for a specific color of a bike within 24 hours I was leaving on my new bike. Inside the office everyone worked together as a team to take care of all the customers needs. I met several members of the team during my visit and they were all friendly and welcoming. Jack was knowledgeable on the bike and told me some extra features I wasnt aware of on the bike. I made the best decision giving them my business. You have a forever customer.

I had the pleasure of working with Steve Young and and Jimmy Troxell. I wish I could leave more stars than 5. First of all, the location is great. Showroom is very clean and team is friendly. Steve is a great, honest, knowledgeable and extremely helpful salesman. Jimmy is fast and extremely efficient. I was looking for a recreational small pit/scooter to ride around and Steve treated me like any other customer. It was a very small purchase but felt the red carpet treatment. I was so happy that the next day I came back and bought a 2021 Rebel 500 and will probably come back and buy more stuff. They earned themselves a long term customer because Im definitely coming back.

We are very happy with the purchase of our a CRF125F - BIG WHEEL from Jack. Knowledgable, kind and provided wonderful service. Will return to Timbrook in Winchester for service and future purchases.

Fastest new vehicle purchase I’ve ever experienced. Friendly service. Robert took the time to go over the entire bike, helped with loading, and tied it down. Will definitely be doing business with him again.

He was great! Made sure i was taken care of and very personable!

Jack was very helpful with checking the bike out and a good test ride. Steve also provided good service and was helpful in explaining the bike to me and a good test ride on the 6 speed Gold Wing. Bill drove the sale home with a good trade in value for my bike. Worked with me to make it work out which it did. Good Team!

Great bunch of pros. Friendly and professional. I always enjoy talking with Steve who always bends over backwards to ensure a positive sales experience and is a genuine great guy. Great place to buy and maintain a motorcycle. Great job!

My dealings with the sales team were flawless!! Steve set me up with a reservation for my grom over the phone and I drove up the next day to pick it up. The whole process went great, but as I sat in the parking lot waiting for the store to open I had Jeff pull in and tell me I needed to move out of HIS parking space. None of the spaces were marked reserved and there were plenty of open spaces for his vehicle, meanwhile I had a trailer on my truck and he wanted me to block the thoroughfare so he could have his shaded spot I assume. I really found this concerning at a powerhouse dealership and that is why I didnt rate it 5 star. Employees should not treat customers as if they were in a Walmart parking lot in my opinion. It was even more disturbing to hear that he was part of the management staff. Couldnt say enough for the sales team; honest, polite, respectful, punctual, and concerned. Hope this is good reflection of my experience.

Simple from start to finish. Robert was very professional and streamlined the process of my trade in and used purchase. He had the new bike on my truck within minutes of my arrival and the paperwork process already started. Highly recommended!

I had an excellent experience at Timbrook Honda. I was traveling and noticed my back tire had cord showing. I called them at when they opened at 9 a.m. on 5/29/2020 and spoke with Mike White. He was courteous and sympathetic to my bad decision of thinking I could get 1 more trip out of the bad tire. He told me he could squeeze me in even though they were booked solid. I rode 30 miles to get to Timbrook from Front Royal. It was a great facility with a kind staff. They put a back tire on my 1999 Valkyrie and back on the road I went. Thank you Mike and to the mechanic for taking great care of my pride and joy.

Came in looking at atvs and left very satisfied with a brand new Honda Foreman. The staff was very friendly and eager to please! They made sure that all our questions were answered! Will definitely recommend Timbrook Honda to all our friends & family!

Robert is a top tier salesman, and earns 5 Stars every time! He didnt pressure my wife and I into a purchase, and was happy to show us different options. He answered every question and explained everything in detail. Very happy with my experience at Timbrook with Robert. Jimmy is a top tier closer. Very friendly, and explains every part of the financing in great detail. Excellent staff at Timbrook Honda of Winchester! Will definitely be bringing my business back to them in the future!

This purchase was conducted over the phone and Brandon was on top of it all the way. Calls were always returned promptly. Once we arrived at your location from PA, Brandon and his colleagues were extremely helpful and finalized the purchase promptly.

THIS IS MY SECOND PURCHASED FROM TIMBROOK HONDA. EXCELLENT SERVICE, ANSWERED ALL MY QUESTIONS. GREAT HONDA DEALER

Great staff !! Friendly and very welcoming! I feel they wanted my business and to make sure we were informed! Thank you again ! If your in the market and want a great experience stop in or call!!

Hands down best dealership we ever worked with. Steve Young and Bill Moon just exceeded any expectations you could imagine. The finance guy was super nice and so was the service team. We live 2 hours away and will drive the distance everytime just for their service. This was the least stressful vehicle purchase we ever experienced! 200% satisfied!!

My husband and I bought a new Honda Pioneer 700 from Timbrook back in July of 2020. The sales team was very professional and knowledgeable. Aside from me and my husband not agreeing on which unit we wanted, everything went very smoothly. We added the roof and windshield that day and are very glad that we did. At the beginning of this year, I wanted to surprise my husband with the cloth doors that go with our side by side, I contacted Timbrook and they helped me purchase them without letting my husband know. I was able to keep it a secret from him, with their help, until the day I had to send him to go get them. He is extremely happy with his matching camo door. I would highly recommend Timbrook Honda to anyone who is looking for a motorcycle or atv. They are wonderful to deal with and go the extra mile to make sure their customer is satisfied.

I used the text feature off of the website and was super impressed with how quickly Jack would respond with answers to all of my questions. He was great to work with and made the experience go really smoothly. Jack and his team made ordering an ATV from another state seamless and easy.

Clean, beautiful facility. Lots of models on the floor. And they had the spark plugs for my 2002 Honda VTX 1800s! Very courteous and professional staff.

Turner and the rest of the folks at Timbrook Honda were great to deal with. If you want a Honda, go to Timbrook.

Needed a last minute tire change, these people were not only very friendly, but very professional & got my tire done in minutes.

Spent over $6,000 on a new bike that I later found out was missing a part. I left several voicemails with no return call. After sending several emails, Brandon said he would have a manager get in touch with me. It’s been nearly a month and I haven’t heard from anyone.

Great place! Great staff! Bought a 2021 Honda crf450rx!

Great experience working with Turner and Bill. Fast introduction to the sales process and had me set up and ready to go.

Good customer service, and patient. Very nice and informative.Thank you, and love the bike. Would definitely recommend anyone.

Friendly, courteous service on my ATV from everyone I dealt with here. Highly recommend!

I received great service from Steve Young, the sales, finance, and service manager. Even with the extra wait time due to the finance department being busy, my transaction went smoothly. Thanks for the professionalism, and a fair price on my Goldwing. Finally took my 1st ride!! Lol.

It took longer then expected but the service was good and the people were great

HOMEEMPLOYEE REVIEWSADD REVIEWSHARE YOUR REVIEWBefore finalizing your review submission we invite you to share your review...STEP ONE:Highlight and COPY your review text below:Great service! I was very impressed with how well the Timbrook team took care of me and my family when we made the 3 hour drive from Delaware to pick up my daughters Honda Trx90. Robert had the wheeler ready when we arrived and Jim had the paperwork started. We were back on the road heading home within 40 minutes. Thank you Robert and Jim again for the great service!STEP TWO:Click Here and PASTE your Review.Write a Review© 2021 Timbrook Winchester Review Site. Sitemap. Privacy Policy. Terms of Service. Website fueled byText Us!

I dont normally leave reviews, but Timbrook Honda was awesome. We came in from Laurel Md. Everyone there was friendly, we got in an out in under 45min. My Son was so excited to have his 1st gas powered ATV. I will be back to see Turner about one for me.

Very friendly and helpful. Turner kept me posted until the ATV came in. Definitely would recommend buying here.

We had a great experience at TimBrook Honda with everyone we talked to even the other customers were friendly!!. It was a busy but pleasant place to be. We went there to see a Honda Ruckus, but bought a Metropolitan instead :-). We were hanging around the Ruckus and Metropolitan area in the show room waiting for Jack for a few mins and was approached by Bill (later introduced himself as the Sales Mgr since Jack was preoccupied with another customer). Bill answered all our questions and showed us the Metropolitan and set me up to test drive the Ruckus. Bill was upfront and seemed very honest about the pricing and such. He didnt come off as a slick salesman (which we much appreciated). Once we finalized our decision, Jimmy quickly processed our financing. Everything went well. We look forward to picking up the Met in a week when come back from vacation. Lastly, we were looking at helmets and really appreciated Lisa who helped us with the proper fitting and advice. (We hope we got Lisas name correct). Would recommend this Honda dealer to all.

They have a great selection and great staff. They were very helpful. I bought a 4 wheeler and a street bike the same day!!!

Bought a new old stock 2018 Honda Goldwing for a decent price. Transaction was quick and easy. Would definitely recommend.

Picked up a new 2021 honda cbr 600rr thanks to Steve Young. He did all the work in a little amount of time. And I got to push it off the showroom floor and ride it home!

Very attentive service and they worked to deliver the vehicle with installed options on time. Very laid back, no pressure approach to business which is a nice change.

I Have been doing business with the parts department and some with the service department a lot recently trying to get my 21 year old Honda back to new and stock. Absolutely recommend this place to anybody with a Honda or who wants a Honda. Corwin in the parts department was especially helpful when it came to finding the right parts I needed for the bike. 10/10 definitely coming back every time I need parts or service!

Great experience! Be prepared to wait for paperwork if they are busy. I had 2 people in front of me and I was called in 2 hours later to sign my paperwork.

Wife and I stopped in looking for gear for her. Corwin was very helpful and helped her find a jacket that fits her and that she is very comfortable in.

Make sure you get the exact price is and please check the work done before leaving!

Whole staff is very friendly and easy to work with. Came all the way from jersey to purchase a bike with these guys.

I purchased a new ATV from Timbrook and found that the each employee I came in contact with exceeded my expectations. In general, I received the information I needed to proceed with the purchase and after the sale, the fellow in parts (I wish I remembered his name) and Jeff in service (to include Jason) were SUPER concerned that I had what I needed to make my purchase a positive and filling experience. Jeff in service is a problem solver and takes the time to work with the customer to make sure he/she is happy. I know how busy he is so that really impressed me. I recommend Timbrook Honda to anyone who wishes for a pleasant buying experience. Some of the bygone days of service still survive there! I know I can call there anytime with questions or call for parts and be satisfied beyond by expectations. A rarity these days.

The Best Dealership I have ever meet.

I had a wonderful experience with all of the people at Timbrook Honda for the purchase of my crf250rx and we will be purchasing from them again.

Brandon was absolutely a great person to deal with he was on point with everything I asked about the atv I bought I would recommend timbrook Honda to anyone that is looking for a great place to buy fromHe helped me find the exact atv for me that fit the lifestyle I was using it for

Jack, my salesman and the accessories salesman, Coran, are the very best. Both are an asset to this dealership. They made the purchase of my scooter and helmets etc a very enjoyable experience. They were knowledgeable and took a genuine interest in helping me. I definitely recommend this dealership and wouldnt go anywhere else.

Jack Whittaker is awesome salesman. He helps you get a great deal.. All the staff is friendly. Timbrook Honda is amazing inside with all the new bikes and you can even get all the gear that you need plus they even do service there and sells parts. Once again I want to give Jack Whittaker a shout-out for help me find a great deal. Thank you so much.

Please go see mr Brandon Willams and the manager Mr Chris Doodley! Very professional guys down there at timbrook honda! They sold me a a Harley davidson that is showroom conditioned and i love it! They would forever be my motorcycle go to! Thanks again guys!!

Rob and the gang are some cool dudes, awesome no pressure dealership with an awesome selection.

Thank you Robert for making it easy to buy my four wheelers from Timbrook Winchester. You guys were great! I love my Rincon and Rancher.

Hands down the best dealer in the business: full line of options, outstanding sales and technical support. Every aspect is pleasant, professional and efficient. I drove more than three hours to buy from them.

Had new tire put on rim...did a good job

Steve was awesome throughout the whole sale. Everyone was nice & helpful.

I called Timbrook about a week ago and spoke with Robert expressing interest in buying a Pioneer 1000. Robert advised they didnt have much in stock but took our contact info and what exactly we were looking for. a couple days later Robert called and advised that multiple new pioneers had come in if we would like to come look. Robert took the time to show us every single pioneer they had even the ones in the back that werent ready for the showroom floor yet. Robert was great to work with, had an answer to all of our questions and was not pushy in any way shape or form. We decided on a pioneer different than we originally were looking at. Robert and management made all of the paperwork a breeze to go through. Cant say enough Great thing about the guys here at Timbrook. They definitely have a new customer for life!

First time buying from Timbrook Honda of Winchester Va. Everything went very well with the help of Robert in sales and Bill the sales manager. They made it EZ to own a new Honda.

Excellent customer service.

I just want to say that the service that I received from Timbrook Honda was over the top. All of the employees at Timbrook were very helpful.Bill is the sales manager and he was really good at answering any questions I had and I had quite a few. I think the guys name that put my bike on the truck was Jeff. He was awesome too he showed me how to properly secure my motorcycle on my truck and even showed me a special knot that he ties when securing the bike that wont let the tie downs gain any slack. I couldnt be happier with my experience in purchasing my very first motorcycle. I will remember that day for a long time, and will be coming back for exhaust installation and power commander eventually.

They have a large inventory with quite a lot of choices and options. The salesperson was very cooperative and helpful answering all the questions that I had.

Steve was great to deal with. I came in Timbrook Honda two months ago looking for a Honda Talon x4 Live Valve. He explained to me why they didnt have any and took my name and told me that he would call me once they arrived. He kept his word and I got one!! Thx

Over the years, I purchased many cars and motorcycles from different dealerships. My purchase experience with these dealerships were some good, some not so good. However, I must attest to the truth of the following statement that Timebrook Honda of Winchester has surpassed my expectation on quality of services in all departments, including Sales (Showroom), Finance, Parts and Service. Every associate is kind, friendly courteous and willing to help. I am a Vienna resident a faithful client of Timbrook Honda and am more than happy to travel 60 miles each way to Winchester to make all my motorcycle purchases including all bike accessories from this wonderful dealership. Thank you Timbrook, you are truly the BEST.Thank you, Jimmy, for a pleasant experience in purchasing my 2020 Honda CRF Rally Motorcycle.Thank you Steve for making my 2021 Africa Twin purchase a pleasant experience. I shall be back to purchase my next bike.

Horrible experience at Timbrook Honda.I live about an hour away so I wanted to check the reviews for this place before making the drive. Overall they seemed good so I decided to go with them. Unfortunately their service would be nothing like what the reviews said from a few months ago.I called about bringing my dirt bike in that was having starting issues. They said they were busy so we made an appointment to drop it off one week from the phone call. Fast forward a week, I drop off my bike. Then another week goes by and I didn’t hear anything from them so I give them a call. They tell me they looked at it and they needed to do a few things. I tell them ok let’s get it fixed. Then another week goes by and again no update. I keep calling them as they would never call me once and their response the following 2 weeks is “we’re gonna order the parts for it and that we are busy”.Now it has been 3 weeks and all they did was look at it. No work has been done to it at all. I made the drive back to the dealer to pick up my bike so I can bring it to someone else who actually cares about their customers.Just beware, whatever you bring to them will likely just be sitting there without any idea of what is going on. What a waste of time.

Great service at Timbrook Honda and a solid team! Very cordial and polite.

My salesman Jack could not of been more than any person could want, he never left us alone for more than 5 mins at a time, had all the knowledge we needed, a 5 star salesman, pickup today was not good at 1st but had nothing to do with the salespeople, my trailer was not big enough and again JACK AND OTHERS made this work,, in my mind, nothing less than the best service, also the young man in your service department, he truly knew his stuff and was also of the highest of service given, thanks to this company, oh, we only went there to look,, thanks Tami Gingles & Jeff Young

The guys in Service are wonderful. Theyre courteous friendly and very helpful. When I need to keep costs low they were able to work within my budget and still do quality work. I recommend Timber Brook Honda service department. Thank you guys.

Always amazing service and great selection!

Very nice showroom. They had a large selection of Honda Goldwing motorcycles, which I was interested in seeing.

I know that I am not the easiest person to deal with when it comes to buying new toys. But, Rich and Bill in sales were truly a pleasure to deal with. I called more times than I care to keep track of because I had a long drive and wanted to ensure that the deal was right for me. The team was patient, caring, and took their time to address my concerns even though it was a super busy day. After driving out there, I was accompanied by my 8 month old who didnt have time to sit still. They were great and getting everything together so I could entertain her, and even assisted in entertaining! I drove in from Maryland because true customer service seems to have vacated the dealers over here. I say that because Ive bought 7 or 8 machines in the last 6 years and not one has been from a local dealer because of how the sales team acts towards customers. I only mention all of this because the genuine care and concern for not only the deal but, my daughter and I really mean a lot. Even as busy as they were, the team continually checked up on us and made sure that we were doing ok. So, thank you guys and gals of Timbrook. I highly recommend dealing with this team even if it means a little extra driving.

Steve went outta his way to make sure we found the atv we wanted when other dealers in the area. Will definitely do business here again

All sales people very patient and knowledgeable. It was an easy, no-pressure buying experience, I definitely recommend timbrook!

I had a great experience @ Timbrook Honda! They had wonderful service and I loved the interactions I had with the sales people!

Salesman knew his product information and was extremely helpful.

Very straight forward, friendly and no gimmicks on the price. Thank you.

Looked for about 4 months for a replacement for my 17 Honda Africa Twin DCT. A wonderful motorcycle but now lacks new riding enhancements such as cruise control and lean angle TT and antilock lean. So I looked at just about every dealer within 100 miles and was not not brand loyal. I was looking for a bike that had the most current riding modes and the “incidental stuff” like looks and of course performance. But all those with a reasonable price tag. I also wanted to have a brand that can be supported by more than one local dealer. And the odds of finding a dealer/repair when traveling. All major brands were considered. All were awesome motorcycles but started around 18-19 for the base models before adding all the cool stuff. I also looked at the 2020 Honda Africa Twin at Timbrook’s dealer in Winchester VA. Steve Young and William Moon were very personable and friendly and didn’t push me. A lesson that others could use. But they always keep me informed without being aggravating. I was at first not in love with the ‘20 AT but I found that pictures do not do it justice. For 17k it is loaded with every conceivable up to date riding aids. After riding it I absolutely fell in love. What a dreamboat of a motorcycle. Everything is spot on. The power mapping with no shortage of power for the amazing twin engine is spectacular. The DCT is not only a chill out way to ride but also is a blast to drive hard and have fun. DCT is also a safety feature being a poor mans hill hold and emergency braking...it’s always in gear and the right gear. The electronic shocks are beyond excellent. The lights are the best I have ever seen even if the lean angle lights were not present. Let me say one thing about the lean angle lights....wow. I have never been more satisfied in all my 35 years of riding. Thanks Steve and William at Timbrook!

I generally dont write reviews, and feel that this platform is too often a means to snipe at a merchant. Ive been to Timbrook Honda on three occasions, and was treated well by the sales staff. Everyone was professional, and the showroom was immaculate. But, I doubt I will ever be a Timbrook customer. Ive attempted (twice) to purchase a Honda Recon ES, offering Timbrook Honda full MSRP ($4549) plus tax ($273). Instead of making the sale, Timbrook adds on freight charges ($400), and some unspecified charge for another $400, bringing the $4549 machine to $5600 out the door. I was quoted a 15% markup over MSRP (before tax), and Timbrook claimed it was non-negotiable. Timbrooks margin over volume tact must be working for them, but has lost them an easy cash sale.

This was my first time using Timbrook Honda and I will be returning. They squeezed me in last minute for my overdue inspection and got it done quickly. They went above and beyond to make sure I was taken care of. The showroom was very well kept and organized. Definitely recommend them!

Visited Timbrook Honda with my family to get everyone motocross gear. The staff were super friendly and professional, and helped us throughout the whole process. Very impressed with the service provided as well as the condition and atmosphere of the facilities.

Steve went over and above to make the sale happen for me. Thank you!

The friendly staff helped me throughout the whole experience. They worked with me after I told them what I wanted and what I was looking to spend. They put me on the perfect bike in my price range and even delivered it to my house. I will continue doing business with them until the day I cant ride. Great job all around.

Needed a minor part, got it fast and easy, no problem. Unfortunately, service department is always backed up. Definitely call beforehand if you need work done. They have Apple Pay.

I am extremy happy with the service was provided by all staff, excellent job I will recommend this friendly Honda dealership to everyone looking forward to visit them in near future

Sales team and facility is excellent. More power sports stores should imitate this store.

Was very happy with everyone I spoke with. Was satisfied with deal I got . I would recommend them for anyone looking for a machine to have fun with,or work with. Thanks again.

They add all kinds of nonsense fees to the msrp of motorcycles.

Awful experience. Sales staff was quite rude and not helpful at all. Was told 3 different stories every time I called and stopped in to check on a sale. Never got called back. Finally stopped into the store and got a 4th story and just had to walk out. Seems like the salesman was not concerned with making a small sale.6-19-20 Update spoke to the finance manager on Wednesday. Still waiting for a call back that he said would be “just a few minutes “ two day’s later still nothing. However I called ridersville in West Virginia. Gave them mine and my co-signers numbers. Was approved and will pick up my new Ruckus tomorrow. THANKS FOR NOTHING TIMBROOK!!!!!

Never again.Strike one:Their mechanic claimed the the ABS was bad on a bike I was trading in. It wasnt he just didnt know that the ABS light on a BMW flashes on start up. Rather than admit ignorance, Well first off the ABS is shot on this bike.Strike two:Had a fueling problem with a new bike under warranty. It took weeks of trying to convince them that the issue existed before they attempted to fix it. They replaced the tank & pump, which just restarted the clock on the problem because the problem was with the tanks themselves. they also reinstalled the tank without one of the rubber mounts which caused it to sit crooked & broke the tab off of one of the side fairings.Honda would later issue a recall for this but not before my bike would be afflicted with it a second time. (both times several hundred miles from home, just for extra fun)Rather than suffer through another several weeks of arguing & waiting I just fixed the fueling problem myself. It was well known & well documented on forums long before Honda issued their recall. It was during this repair that I discovered the missing rubber mount & the broken tab.Strike 3:I ordered a new rear tire And was told it would arrive the following week.4 weeks & several phone calls later I asked them to refund my deposit for the tire, which they did. When I asked them about mounting a tire I ordered online I was told that the mounting cost would be higher for a tire that I didnt purchase from them. Not surprising. This is a pretty common (and stupid) practice at dealerships, but not after 4 weeks of waiting for a tire they couldnt get.So congratulations, Timbrook. Your refusal to budge on your $15 fluff fee was the straw that cost you this customer & earned you this review.

Dropped-off my sons CRF-150R for a service (new tires, replace damaged rim, oil change, replace worn parts, etc.). Three weeks go by and was told it was ready for pick-up, my son drove 45 minutes (each way), but bike was not ready due to a back-ordered part...OK, that happens. Three more weeks go by and the dealership called again and said the bike is ready to go, and to please come pick it up. Again, my son drove 45 minutes and the parts were there, but other than an oil change, NONE of the work was completed!!!! The parts were in a box, rim not installed, tires not put on, chain adjusters, NOTHING. My son took the bike, parts, and we will go somewhere else to have the work done. Horrible service. DO NOT GO TO Timbrook Honda, plenty of options around - six weeks, $750, 4.5 hours of driving (including initial drop off), and bike is in the same condition.