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Sweettooth Bakery Inc
3034 Valley Ave #110, Winchester, VA 22601, United States
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Sweettooth Bakery Inc
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Sh
Review №1

I just celebrated my birthday which is in June on August 21, 2021 and I just want to say that all of the food I ordered for the first time from Sweetooth Bakery was delicious. My cake was amazing and tasted delicious. I look forward to doing business with you again. Thanks for being professional❤️❤️❤️❤️🥰

Tr
Review №2

Yummy!!!!Sprung a cake order on them less than 24 hrs in advance, and had to pick up at the last minute before closing, cake was delicious, beautiful, made to order, and I was greeted with a smile. They were polite over the phone( I wouldnt have been for a last minute large cake order). 5stars ! Will be usuing again in the future. Promise no last minute orders!(again)

Am
Review №3

These guys are great! I am thankful they create such beautiful and tasty cakes and the cookies are delicious. My favorite by far.

Br
Review №4

My wife and I were very pleased with the entire wedding cake experience! We first taste tested various combinations at their store - up to 3 cake flavors, 3 icings, and 3 fillings. We were able to mix and match as we wanted with our choices - this made it easy to decide what was best for us. We described a design we had in mind the day of the tasting and they certainly delivered on our big day. Simple, white, vines, green = perfect. They even delivered on a Sunday! Very happy with the entire staff and very happy with the YUMMY flavor - their whipped icing is the way to go!

Sa
Review №5

I ordered a custom cake for my sons second birthday and just something simple cause he is tube fed but learning to eat by mouth and is very picky so I ordered what I know he would have ate but when I got the cake it looked good but when i got home and cut it it was the total wrong cake and icing! He wouldnt touch it and it made me very sad I will NOT be back.

Ja
Review №6

Ordered a cake and cupcakes for my baby shower didn’t want anything too hard or crazy and picked it up today and the flowers on top of 1 dozen of cupcakes were okay but looked melted, the other dozen was just a simple swirl and that looked okay there was no dividers in the box to separate the cupcakes so they are all smushed together… and the cake the guy opened the box and there was a short black hair my mother even said something and picked it off. The guy never offered to speak to the manager or anything the side of the cake looked cracked like the icing was melting and the “watercolor” looked nothing like the picture I sent in. If you couldn’t execute the design you should’ve let us know I would’ve went with a simple white cake. And it’s weird that a cake place doesn’t store cakes waiting to be picked up in the fridge?? And I think when people come in to make a cake order the manager should be the one taking it because the girl that took mine acted like she had no clue what she was doing. Will be the last time ordering from here. Cause now I’m stuck using desserts that I just don’t find pleasing at all😊

sh
Review №7

I called August 24 th and was told it would be no problem to have a cake ready by Sept 18 th for a sweet 16 birthday party for my daughter. They asked me to send an email which I did the same day with pics. They emailed me back several times saying they would have a quote soon....well soon never came. I NEVER received a quote.. no follow up email... NOTHING... if staffing is low you dont make false promises. Luckily another nurse i work with referred me to Love Cakes in Hagerstown who got back to me within an hour of me contacting them with a quote.i cant tell you.how disappointed I was that a place Ive been going to for years failed to communicate over an event that was pretty special. I will not be referring them to anyone.

Sa
Review №8

Placed an order for 105 mini cupcakes for a preschool graduation. I made the order in persons that I was able to provide strips of paper for the correct colors, (I live about 40 minutes away). The girl taking the order said they were not needed and I expressed how important it was for the icing to match, she said no problem. I also ordered 2 of the large cupcakes with basic pink icing. I drove back to Winchester to pick up my order and needless to say colors didnt match on the mini cupcakes. The large cupcakes were baked uneven and would not even sit up, the icing had slid off. They were in individual Cupcake containers, so I didnt notice until I got home. Sent message on Friday the 16th and still no response. The cupcakes were the centerpiece of the table and the 2 large ones were for the 2 graduates. I put out the minicupcakes and a guest ask if they were made by the kids. They were sloppy and extremely dry . I had over 100 guests and threw away over 80 cupcakes. The order was well over $100.00. Thank you for ruining a very special evening.

Ha
Review №9

Amazing place! The cakes and cupcakes are always fresh and delicious! I ordered for my mothers birthday and I couldnt be any more happier!

Di
Review №10

We bought a cake for my sons 40th birthday. It looked like a sloppy new 6th grade student decorated it. Loads of icing to hide the many imperfections in the cake. The writing was in black. Really??? It was the worst and to me incompetent workmanship for a bakery. We also had the strawberry filling in the middle which was also scimped on. Definitely will not use this bakery again.

Ra
Review №11

I showed up today at 11:51 today. They said my cake was not ready because it was a 12 o’clock pick up....so I walk right back in at 12. I wish I could show you pictures. When on the phone ordering my cake we discussed paying extra for even more detailed decoration. They clearly were scrambling to finish my cake, you can’t even tell what it is and it looks half way done.

Jo
Review №12

Bought a strawberry cake for my girl’s birthday and it was excellent

Mi
Review №13

I ordered 1-1/2 dozen of premium cupcakes to celebrate my friends birthday. This was their favorite bakery and they were extremely excited. To our disappointment, when we open the pre-taped box the cupcakes were upside down and icing off. I should have taken photos. We had ordered a large variety I had gone through over the phone when I ordered. The lady in the phone was patient and friendly. However, I didnt get all the flavors we had discussed either. She red the order back to me and everything. Then the cupcakes were not shown to me at pick up and I thought nothing of it.The young girl who checked me out offered me bag for them, but then decided that they wouldnt fit. Im unsure if this may have been the demise of their beautiful decorative appearance or if it happened prior. I was extremely careful not to tilt or bump the cupcakes. I placed them in the floor of my SUV and surrounded them with a blanket to prevent sliding. If I would have known how loosely they packaged a full dozen cupcakes, I would have asked them to split into two boxes like they have the half dozen in.We choose to try to make the most of it and spoon icing back onto the cupcakes. You can imagine what a hot mess they looked like after that, but it was the flavor we all craved to very much. I noticed that we all bit into them in anticipation of tasty the filling in the center. The big smiles left their faces as we bit into a variety of dry cupcakes. We all followed suit after my friend decided to split the bottom of her cupcake into two and make a sandwich so the icing was in the center trying to ease the overwhelming dryness of these cupcakes. The centers where tiny, little balls that pulled out intact. :(I ordered them in a Thursday for a Saturday pick up. I expected these cupcakes to be made fresh on Saturday. Im not sure if the cupcakes sat around a few days, this was a bad batch, however these were definitely not the cupcakes or messy pile we anticipated.The only positives I can give on this experience is that the staff was friendly, the separate 1/2 dozen box of cupcakes that did not end up in a pile did look pretty, and even though the cupcakes were a huge let down, I still celebrated with friends.

El
Review №14

I ordered a birthday cake here for myself a couple weeks ago; the cake was absolutely F***ing beautiful & delicious. They offer a wide variety of tasty fresh baked treats as well as custom orders. I definitely recommend giving them a try; its a great old-fashioned bakery.

Aa
Review №15

I commissioned Sweet Tooth Bakery to create a hedgehog birthday cake for my wife (a well-known USDA-licensed hedgehog breeder). I sent them a few ideas I found online of other hedgehog cakes along with a few suggested modifications. All I can say is WOW did Sweet Tooth deliver! The look on my wifes face as I walked around the corner with her hedgie birthday cake was worth every penny. Plus the cake tasted great too! We will definitely be using Sweet Tooth Bakery again in the future.

su
Review №16

I love sugar. They have awesome cakes.

An
Review №17

Always great. Wonderful selection of flavors to choose from. The people that are working here are friendly and helpful. Ive been using Sweet Tooth Bakery for 30 years. The cakes and cupcakes Ive purchased here have been delicious and everyone asks where I buy them.

Ho
Review №18

Delicious cakes, cupcakes, cookies, brownies, no bakes and a variety of chocolates.

El
Review №19

Cake taste great! However, it looked horrible. Thank goodness the bridesmaids and my mother in law spent time RIGHT before the wedding fixing it. If I could post pictures I would! Wow.. Not what I wanted to worry about on my wedding day. Thanks!

St
Review №20

If you want good sweets (picked up a custom made birthday cake) this is the place.

El
Review №21

Ordered special cupcakes with a theme for baby’s first birthday party. There was a miscommunication with the order and we received plain cupcakes with no theme on them at all. Called back... the lady apologized for miscommunication and offered for us to bring it back for them to add decoration for an extra charge. NOT how you fix the problem... by charging more money after a mistake they made. Definitely not going back or recommending

Jo
Review №22

Lady at the counter was very rude. Cupcakes were dry+too airy and the frosting tasted like shortening.

Me
Review №23

Delicious German chocolate cake!

Mi
Review №24

Nice bakery

Kr
Review №25

Excellent service, great pricing and the cake was perfect! I highly recommend this bakery!

Ch
Review №26

I ordered two cakes for my wifes birthday. Lots of people commented on how good the cakes were. Service was good and the cakes looked great for a very reasonable price.

Ma
Review №27

I have used Sweettooth 3 times now they are the best. I asked for a beach sean cake for my wifes Birthday and Pam said I got you covered. The cake was a chocolate layered cake with her own white icing that was awesome. She did a great job on the beach too. I just want to apologize for showing up late on a Sat. It was very nice of you Pam to reminde me and wait for me. My wife and daughter have also recently gotten cakes there. They did my daughters graduation JMU cake and it turned out great everyone was asking about where we got it. Please thanks again if you need a special cake for a special occasion dont forget to call Sweettoth Bakery they are the best.Charles Leckie

Su
Review №28

Wonderful flavors! Always willing to work with you and find what is best for you. Theyve helped me in a time crunch too, thank goodness!! Cakes, cookies and other sweet treats are all tasty! The staff are always so nice, they have been our go to for 3+ years now. Thank you Sweet Tooth Bakery!

Li
Review №29

The smell of the bakery when you walk in is phenomenal. I live out of state, but decided to stop by this bakery on a whim to pick up a cake for my parents anniversary. This is the best bakery I have ever step foot in. The choices for cake toppers is out of this world! The options for decoration is an A++ in my book! I have never been to a bakery that has as many options and selections as this one. Wonderful.

Be
Review №30

One of my favorite bakeries. Freshly baked goodies.

M
Review №31

Sweet tooth is awesome! I go there every year for my sons birthday cake. They go above and beyond when creating an amazing cake! I usually get a topper off the internet and have an idea of how I want it to look, but they totally bring it to life and make it better than I imagined! Always thrilled!

Ex
Review №32

Got a 2 Tier Cake Fell down as soon as we got in the car was held up by straws and had no support on the top layer

Re
Review №33

This was a disappointing experience as a first-time customer. I requested a cake for a combination baby shower/going away party. I made suggestions (such as a baby in an airplane, baby in a car, baby on a suitcase) but told them to just be creative. I was told the price would be $19.95 unless they had to be extremely creative with the decorating or use a cake topper. The finished product was a rectangular cake with a large baby carriage drawing (very cute), a small brown suitcase drawn underneath/next to it and another smaller brown square in the bottom corner. I asked the lady who checked me out what the brown square was and she said she didnt know but that it might be another suitcase? The personalized greeting was written in such a soft, light green color that you have to look at it in the correct light to even see. The final price was $39.96. I asked why the price was double what was estimated and was told it was because of the drawing. Does that mean the stock baby carriage? The possible suitcase(s) that were an afterthought? The writing in invisible ink? Im giving a star because it is shaped like a cake. Im giving a second star because it was completed on time. Im withholding 3 stars for lack of creativity, bad decorating, and pricing. I will not be a repeat customer.

JT
Review №34

They did a great job on the vegan cake I ordered for my sister and niece birthday

Je
Review №35

Very polite and helpful. Was in need of a last minute cake. They went above and beyond to accommodate me!! Even offered to drop it off by my work (I was worried I wouldnt get off in time to pick it up.)!!!!!!! Listened to what I wanted and gave me exactly that! Wonder taste too!

Da
Review №36

Stopped in for cupcakes for my husbands birthday. They had the usual chocolate and vanilla in the case, as well as a nice selection of fancier ones. The cakes were very pretty and the buttercream frosting was delicious! Ill definitely be back next time I need (or want) something a little more special.

St
Review №37

Mmmm.....sandwich cookies!

De
Review №38

Cake was dry and burnt. They did not make the 3rd choice. No one assisted us. They handed us a plate with 2 cupcakes and there was 3 of us there total, not enough to really get a full feel. I told the lady I was disappointed she claimed cake was made that morning and they didnt bother to sit or talk with us. I did email them about what happened and I dont think contacting them now will make a difference. Not very good customer service. So I personally would not recommend or go back. Based on other reviews this isnt new to dry cake.

K.
Review №39

We had so many compliments on our cake from Sweettooth. Delicious and beautiful work. Would highly recommend them for all occasions.

E
Review №40

Fantastic cakes, cupcakes, and baked goods. They are busy because they are good, so get your order in early. They do custom gluten free orders. They have a great selection of cake decorating items and tools.

St
Review №41

Love how the cookies & cupcakes are not too sweet, fluffy & soft. Each flavor is unique. Second time buying a dozen. I cant get enough.

Em
Review №42

We have ordered several cakes from them over the years, and they have always been excellent! We recently had them make us a unicorn cake for our daughter’s 5th birthday. It was incredible! Everyone was so impressed with it! It was also a huge hit with the birthday girl!!

Gr
Review №43

We purchased cupcakes and cream filled cookies and chocolate covered pretzels. Id give 4 stars for cupcakes. But 1 maybe 2 stars for the rest. The pretzels had a kind of stale pantry taste and the creme for the cookies was very bland and the cookies very crumbly. The price for the last two was a bit much for the quality of product received.

si
Review №44

Sent my daughter in for some bakery items, the sugar cookies were hard as a rock but decorated very cute. The cupcakes were also decorated very cute but were very dry. Not to mention the cookie on top of the cupcake was stale. The icing was tasty. I will not be purchasing from here again.

Cl
Review №45

I ordered a cake for my 7 yr old daughter. The cake itself was good. I ordered a yellow cake with banana pudding filling. It was moist, delicious and not too sweet. The design, I asked for purple, yellow, pink and peach tulips, and bright brilliant colors that popped! My daughter loves colorful. I got a white background with drawn generic looking tulip. I felt no love coming it, no sweet 7 yr old in mind to gaze upon it with awe. It seemed just like another project, another order, another number. IfI wanted that, I would have gone with Walmarts bakery, cheaper for the same size and a better design and tastes pretty decent. When my daughter looked at it, she seemed a bit disappointed. So yeah, 3 stars for good taste and customer service. Thanks anyway.

Be
Review №46

Always get kids birthday cakes from here. Always do an outstanding job. Wish there were more stars to give them

Ro
Review №47

We love Sweettooth. They have consistently provided wonderful birthday cakes for both our children. Never fail to please and everyone comments as to how good they look and taste. Great customer service

Li
Review №48

Best bakery in Winchester. The iced shortbread cookies are to die for and the cakes are really good too. Sweet Tooth has become a tradition for our family. Delicious and worth every calorie!

Ca
Review №49

I sent them an email with a picture of a small cake and cupcakes with Lightning McQueen on it for my sons 2nd Birthday. They did a wonderful job and the cake was fresh and tasted amazing. We will definitely be using them again!

Ma
Review №50

My wedding cake was absolutely beautiful and it tasted DELICIOUS!!!!

Je
Review №51

Wonderful, friendly staff who are eager to please. They accept special orders and have very reasonable prices.

Ke
Review №52

If it werent for the challenge that it was to hear back from the owner, we would have rated their product at a 5. The cupcakes and 6 round that we ordered for our wedding were absolutely delicious, but the whole experience was unfortunately spoiled by the severe lack of communication, order/pricing mix-ups, and overall confusion with each encounter. Great cakes if youre willing to test your patience through the dysfunction.

Je
Review №53

Favorite bakery ever! Moved out of state & still travel for their wonderful sweets. Great customer service. Been going for over 20 years

Ed
Review №54

Cake was not anything like the cake i sent them a picture of i was very disappointed for the price i paid i sbould of got one that looked like what i sent i deffinetly wont b going back

Je
Review №55

Went in to purchase a pan for my sons first birthday. My daughter wanted a couple cookies. Lady behind counter kept ignoring my daughter until I told her to get her some cookies. Then kept rudely and loudly asking her which one and how many. My daughter answered her every time but the woman kept it up. Then she jerked the box of two cookies away from my daughter. Asked her if there was a problem and she made an excuse that she was going to tape the box. NO reason to ever treat anyone like that especially a 6 year old. Spoke with the owner Joyce about the incident and she acted like it was ok because the employee told her she may get a call!! Never go there again. And the cookies were stale.

Ro
Review №56

We had our wedding cake done by them on may 25 2013. The cake was beautiful and the taste was devine. It was the hit of the wedding. Great job to Denise and the team that did the cake. I would highly recommend.

je
Review №57

Absolutely love this place. They are wonderful people and have the best cakes!

Ti
Review №58

Ordered sugar free cupcakes for a birthday party and they were fabulous!!!

Ri
Review №59

Best strawberry shortcake ever!! Everyone went for seconds. Cake was extremely fluffy and delicious.

am
Review №60

They have always done a great on in my daughters birthday cakes and they have the best cupcakes ever! When my 4 year old behaves well a sweet tooth cupcake is always her special treat!

Da
Review №61

I love this place!!!! But today the cupcakes that I purchased tasted old and dry. I have never had this issue before. Although I am sceptical I will try them again and see how it goes....

Ch
Review №62

I was totally let down by Sweet tooth. Went in to order cupcakes for my daughters birthday. They wrote my order down but wouldnt take the photo of what I wanted. Order was not ready when the called me to tell me order was ready the colors were not what was on the order. I asked for a discount and they got the owner who stated she could add the colors that we order giver her 3 mins. The cupcakes werent the best but didnt have another option. When we finally got to eat the cupcakes the were substandard and stale. SO UNHAPPY.

An
Review №63

Ive always been a fan of sweet tooth. You either love it or dont but imo they have the BEST iced sugar cookies!

Tr
Review №64

I was a walk-in, on road trip and found this spot on GPS. Chose a variety of cupcakes 2 dozen worth, 2 cookie sandwiches, chocolate toffee covered pretzels, . Cupcakes were a solid average, everything else tasted like old pantry. Since we were travling thru, we didnt call to give opportunity to credit or exchange. So no feedback on customer service.

Ka
Review №65

Im new to area so I googled a bakery near by, sweettooth popped up. So I went there yesterday to asked about their procedures for placing an order. The person that helped me was sweet. I went back today to place my order and pre pay. I decided, well let me order a sample of what I ordered. I order a yellow cake cupcake & strawberry one. The strawberry was okay but the yellow one was so dry it honestly just crumbled. Now Im so nervous as I pray my order is moist and fresh when I pick them up.

Jo
Review №66

This is my first time ever writing a review ever but their service was superb I thought I would go ahead and write one, called them the day before to make a birthday cake which was a tres leche cake which they made perfectly and put happy birthday on top so they moved the fruit to the center layer of the cake it turned out fantastic even though they were busy and didnt know if they could get it done on time I picked up the cake right around closing time, great awesome service I will be getting my wedding cake from them for sure.

Tr
Review №67

I had ordered a birthday cake for my daughter for the first time there and needless to say it will be the last. The bitter icing was the worst we ever had. We didnt want to waste a 40.00 cake so we scraped the icing off and ate the cake. Lol. We will definitely stay with Martins Bakery.

Li
Review №68

Good bakery sweets, and everything you need for your own baking.

Al
Review №69

Wedding Cake Nightmare4 tier wedding cake was ordered and only 3 tiers made it to the Cake Table. This was a very elegant wedding in a huge tent and the cake looked very dwarfed with only 3 tiers. During delivery, they dropped the largest layer on the ground in the field at the corner of the tent. We were left with not enough cake to serve the guests, the bride and groom didnt get anymore than the bite they fed eachother during the cake cutting. And to top it off, they didnt even clean the cake from they ground, there were chunks of cake on the ground and icing smeared in the grass for all of the guests to see what happened.I waited to leave this review in hopes that they would right the wrong by refunding the cake. Sadly, not even half was refunded. We will never use this bakery again, nor will we refer anyone.

CO
Review №70

Best cakes, cupcakes, and moreSome nice people the but some are just rude

De
Review №71

The best sweet bakery, the best stars for the best cakes, cupcakes, always on time, always welcome! The best bakery around Winchester!

Di
Review №72

We did cupcakes instead of wedding cakes and man did this place deliver. Amazing flavor good varity and honestly the price wasnt that bad

Ha
Review №73

Great cakes freshly madeCant say enough, weve been going here for years

J
Review №74

Ive had cookies from here a few times and they arent even average. Id rather eat some oreos. One of the cookies I had tasted like it contained black pepper. If you specialize in something it better be fantastic.

do
Review №75

Always have what I need for my baked goods.

So
Review №76

Absolutely yummy cup cakes and friendly staff

Cr
Review №77

Bought several cupcakes for Christmas. The selection of cupcakes was exceptional and they were delicious.

Iv
Review №78

Best cakes and cookies around!

Ri
Review №79

Awesome cake, awesome price. Thank you

Ga
Review №80

Good cookies good cake low turnaround time

Da
Review №81

I am the pickyest eater of all time, and i LOVE this place they have made my birthday cakes from age three to my birthday next week when i will be 19. they did my dads wedding cake and my brothers and i have never met anyone who didnt love them. there cake is miost there frosting is smooth and not to sweet, perfect thier cookies, TO DIE FOR! and i have had 3 to 4 tiered birthday cakes every year, they are very diffacult and far more beautiful then most wedding cakes, and I have one very HUGE damand. NO FONDANT, it taste and looks bad, if you have ever seen cake boss thats all he uses, so i know he makes cool looking cakes, but they taste like foundet, meaning horrible, so imagean, an elgeant cake boss cake, but no fondant, just delicouse icing!!! and the price is unbeatable!!!!

J
Review №82

Great bakery. Wonderful treats!

St
Review №83

Strayed away from you once, will never do it again!! I just love your cakes!

As
Review №84

Always great pricing, sweets, and customer service!

De
Review №85

Always purchase candy there and love the cookies

Da
Review №86

If you love cupcakes great place

Mi
Review №87

They change the recipe for the frosting not sure whats going on. Their cakes are dry

Da
Review №88

Awesome cakes ready in one day!

Du
Review №89

Very helpful and delicious treats

De
Review №90

I got this cake fro my grand daughters birthday, it is nothing like what I wanted and it looks like a rush job, I am not happy about it, it looks horrible, and they tell me there is nothing they can do about it, look at the detail and edges, not professional

De
Review №91

Awesome treats

Ru
Review №92

Yummy cakes!

Ju
Review №93

Good home baked sweets

JR
Review №94

A bakers delight...

Kr
Review №95

Becoming our favorite go to

Ca
Review №96

I love very this

Gl
Review №97

To expensive for a cookie hard as rock not fresh

Ra
Review №98

Sweet cupcakes

Lo
Review №99

Amazing baked goods!!

Do
Review №100

Good stuff

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3034 Valley Ave #110, Winchester, VA 22601, United States
  • Site:http://sweettoothbakerycakes.com/
  • Phone:+1 540-667-6155
Categories
  • Baking supply store
  • Bakery
  • Chocolate shop
  • Wedding bakery
Working hours
  • Monday:10AM–4:30PM
  • Tuesday:10AM–4:30PM
  • Wednesday:10AM–4:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Takeout:Yes
  • Dine-in:No
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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