I purchased two 6V fisher price batteries in August 2020, by August 2021 one of the batteries wires started to come apart from the battery. Both batteries were kept indoor when not in use and where charged appropriately but within a year the wires were already coming apart. I contacted the company in which they said their technician reviewed the photos and stated that it came apart due to a hard impact & he could tell because of “scuff marks” but the only marks on the wires were from the electrical tape I had placed on it to keep the wires from being exposed & coming apart anymore but they only offered a 10% discount if I ever purchased again. If the wires came apart due to the way I cared for the batteries, then both batteries would be experiencing the same issue, not just one wire on one battery. I’ll never purchase from this place again. Their batteries are cheap for a reason, definitely learned my lesson and will purchase elsewhere.UPDATE 10/4/21After posting this review the general manager Andrew contacted me via phone and email. I explained to Andrew everything that had happened including my original contact with a representative through email in which they stated it was my fault the battery wires came apart even though I knew I had taken good care of the batteries. Andrew reviewed my emails and apologized greatly for the inconvenience of everything & stated he would be sending me a new 6V battery later that day. Their customer service has been exceptional besides one time. Not every product a company produces is going to be perfect, but what is important is how the company handles their defective product & battery mart handled it very well and fixed the problem. I will purchase more batteries from here. I will update again once the new battery actually arrives and put it up to 5 stars.
What a wonderful company. Needed a replacement battery for my side-by-side; most places were quoting over $100, Battery Mart had what I needed for $80. FedEx did.... FedEx things and lost the battery. I opened a claim and was able to work with Ashley at Battery Mart, who without prompting asked if I wanted a replacement or a refund. I know how hard it is for shippers to get reimbursed by FedEx for lost materials like that and I appreciate that step! It was my 3rd order from Battery Mart and definitely wont be my last!
I had a thoroughly stress-free experience here! I was in and out so quickly and the prices were so great! They were recommended to me by a friend and I would recommend them to everyone!
Look no further. This is the place to buy your power needs. They had my (hard to find) Prius battery in stock and they had the best prices out of 4 other quotes. Four day wait from competition. Excellent customer service from the installer and the sales staff.
Affordable prices and fast shipping. Considerably cheaper than other options out there. First time buying from Battery Mart and so far I have no complaints. Give it a try and avoid paying more $$$.
Arrived on time in amazing box that is atomic bomb proof (almost). Fully charged and ready to install. Perfect fit even had tie-down bar groove. Sent a pre-order Email to confirm battery was correct one for my car.
Batteries arrived on time as promised, correct items (UPS replacement batteries), packed very well, and were close to being fully charged. Am highly satisfied; will purchase again when I need more batteries.
Easy to navigate website, I found my battery on there within a couple clicks. Got it 2 business days later! Very satisfied customer! Shane Tyree
The box I ordered was a perfect fit! Just what I needed.
Excellent customer service, knowledgeable, fast and kind.
Battery was shipped quickly and arrived in two days. After following the detailed directions for adding the sulfuric acid and charging it (using a Battery Tender 1.25A charger) it charged to 6.32v in a few hours. Would be nice if the instructions were for a 6V battery rather than a 12V. I was able to find the correct charging value for a 6V battery to confirm a full charge.
I have purchased batteries from this vendor several times. Their stock is always fresh, and prices are reasonable.Very good service, and fast delivery!
I have ordered from Battery Mart several times. Their customer service is helpful in choosing the right battery. The batteries are reasonably priced, ship quickly, and I have gotten great service out of them.
I always order hard to find batteries from battery mart. Mostly, if not all of their stock is made here in the USA, and is made from Quality Components.
Great product, on time shipping and super good price.
This was my second purchase from Battery Mart. I have been very pleased with my purchases---just as described and just what I wanted--and the very fast deliveries. I will be very happy to purchase from them again.
Battery Marts website explains the batteries in detail, so I knew immediately what battery I needed for my old Black and Decker drill. Battery Mart shipped my batteries to me promply and the batteries were well packaged. I charged the batteries when I received them and they work good for now, in my Black and Decker drills. Time will tell how long these batteries hold their charge. But so far I am very pleased with Battery Mart products and service.
Wonderful experience! Incredible service, warm and friendly staff, great pricing, etc.My battery had been on the fritz for quite some time, I knew that I would need a new one eventually. Winchester is my hometown but I currently live four hours away. Even so, I waited until I was up here to have it looked at because they come highly recommended by friends and family and I can see why. The front end service was exceptional! Mike was warm and friendly, he was very welcoming and made the process quick and easy. My tech, Dave, was wonderful! Very kind, easy to talk to and very skilled and knowledgeable. He walked me through everything that had to be done and answered all my questions in full (and I asked a lot of questions). Very little wait time and great pricing. Any battery, any problem, come to these guys, theyre the best there is!
Battery worked fine. So far so good.
Fast shipping, fair price...
Fast delivery, same exact battery for a reasonable price to replace the one I purchased 5 years ago! Thanks
Large selection of unusual batteries. Reasonably priced. Shipping cost not unreasonable.
Got the battery I needed fast and at a fair price. Packaging and shipment tracking were great.
I didn’t think my battery would arrive in 2 days but, they got it too me quickly and it fit perfectly and the bike fired right up!
Battery was shipped quickly, fit well, and works great. Price and shipping was excellent.
Battery Mart has become my new go to for batteries for decorating purposes & ensuring all my seasonal flameless candles are prepped with working batteries (just in case with hurricanes and stuff were dealing with). I no longer see the need to head to the supermarket to stock up. Im also loading up for the upcoming holidays! Good selection & quick shipping from this place, makes them a gem for me!
Great job, battery was at my house in two daysFit was perfect
Batteries where a perfect fit, Prices where good, and shipping was faster than I was expecting.
REVISED 9/17/20 - I do not recommend purchasing from here. I received a dead battery from them, and they made me send it back to them for testing. From the moment I installed the battery, it would not even power on the lights of my motorcycle when the key turned. I had to jump it every single time, so I asked to return it. I left it on a charger for several days as well, however if I left it for more than 1 day NOT on a charger, it would be dead.After sending it back per their instructions, they tested the battery and said it was fine to return to service however this battery is DEAD DEAD DEAD. Requested a refund instead of replacement, however I was told I had to pay a $10.00 shipping fee to have a new battery sent to me, since the old one was good. The old battery was absolutely positively NOT GOOD.I suppose if you get a good battery from them (I have in the past) it would be fine. The testing took 2 weeks, my motorcycle has been off the road for longer than that because of this dead battery.Thank you VERY LITTLE .. trusting your customers and providing top notch service should be job #1 and you should do everything you can to ensure their happiness with your product and service.
Quick delivery thank you
Arrived quickly. Battery needed small terminal spacers (not included) 10mm bolts to short so had to go to hardware and get good quality bolts. Repeat customer with BatteryMart. Previous battery (Big Crank) lasted 3.5 years (pretty good) for 96 FLH. Big Crank out of stock so got $73 AGM 350CCA and hope this lasts as long. Overall very pleased with BatteryMart.
Easy ordering, swift and free delivery, fit my 2006 Road Glide like factory battery w/ more CCA. Longevity of battery only time will tell. I would recommend without hesitation.
I was given complete help in all manner of service. Battery Mart was able to complete my order with the battery I needed. Thank You Battery Mart .Sincerely Marcus R Inge Jr
Cant say enough for this shop and its owner/employees. Set my daughter up with a free loaner battery while we had the alternator replaced. Staff are ALWAYS courteous and professional. These guys are old school, which means they can be trusted. Highly recommend.
I was deleted that Battery Mart had the battery pack I needed for my old tool. My order was processed accurately and efficiently, shipped quickly, packaged carefully, and arrived intact. I received regular communication from Battery Mart, including a confirmation email that the delivery had occurred. I am very pleased and strongly recommend Battery Mart to anyone with their battery needs.
Very easy to order. Shipping is fast with the two day delivery.
Phone battery arrived faster than I thought it would. Works great! Thanks guys!
I received the battery very quickly. It was packed well and in perfect condition when I opened the box. I’m pleased so far.
Tried to return a battery for my BMW. They told me to use the attachments to make it work. Tried but it didnt work. Then they said I would receive a return code by email from their return program. Never received any response. Tried again and they sent a video on how to use their attachments. I ordered a specific battery that has bolts that screw into the battery and that is not what I got. Finally I found out there return policy requires that you return everything complete with orginal packaging and you pay shipping. I ordered another battery from another company and received just what I ordered. I still have Battery Marts battery if someone wants it and will just call the 70 dollars Im out as a lesson learned. Be careful dealing with this company.
Prompt shipping and delivery of products ordered.
Received battery. Great product fair price.
Delivery was fast, battery was well packed and at a good price. Im very happy i made this purchase. Thank you Battery Mart!
Prices are good. Customer service is terrible. I ordered a battery with 2 day delivery on a Tuesday afternoon. It arrived the following Monday. I lost at least 3 days of riding my motorcycle that I was planning to do.They offered $4 off (it was a $95 battery). I asked to speak to a supervisor and was connected to voice mail. Left a message and never called me bac, Called again and left a message, never called me back. Never got even the $4 off.So, if you like the price youll eventually get your battery. Just dont expect any support if theres a problem. 10/26/20Edit response. There was miss communication and BM did try to contact me but my phone blocked their call. They offered 10% rebate for the late delivery if Id change my review. Fair enough. Im assuming they will give me the credit soon. TK
Timely delivery. Thanks.
Good to find an aftermarket battery that actually works for our old phone system . We like the phones, but finding reliable batteries is difficult. Will definitely come back when we need other batteries. Thanks!
The order took longer to get here than advertised, but the company is on top of things and the arrived in good condition and fit and worked perfectly.
Great prices and great products. It was easy to find the correct size of battery for my application.
Reliable! Like that batteries are made in the USA too!
I ordered two batteries for My Bosch 12 volt cordless drill . They arrived in a couple of days .I was pleased with the pricing. I ordered them on line .The site was easy to navigate.
Extremely pleased. Received my battery right away and works great. Will not hesitate to order again.
Battery Mart always stocks my preference in batteries. Great price! Fast delivery! Everything is accounted for! I wouldnt shop anywhere else for batteries.
Easy to find and order the battery we needed. Fair price. Delivered in a short period of time and in perfect condition. We would order from Battery Mart again.
My Porter Gable would have been a boat anchor without you. Thanks, appreciate you taking over where the original manufacturer left off.Charged it up and worked great!
Great experience with Battery Mart! Faster delivery then expected and the batteries are Exactly what I needed! Thanks!!
Battery arrived, on the west coast, three days prior to its projected delivery! The battery, and charging cable, are as advertised. Both arrived, and are working properly. I would, and have, recommended this company to friends. Thank you for your prompt service!
I accidentally entered the wrong zip code when I placed my order but didnt notice the mistake until I followed the tracking. I called back to correct it and the rep (I think it was Sherry (??) who contacted the Fedex shipper and corrected it. That was a big relief for me. Great service.
Great experience. Battery arrived timely and was just what I need.
I ordered a battery tester online. The item works as described and arrived on time. Very inexpensive as well. I highly recommend Battery Mart based on my experience.
Installed battery and cranked right up.Well just have to see how well it works and for how long.As far as shipping and ease of purchase, these guys rock.Great company and will definitely patronize again and pass the word. Thanks
Great battery last time. Lasted for years. Twofer means Ill be dead before I need to reorder. Ill tell the kids.
Battery mart recommended the wrong battery for my UPS. Shipping was as much as the battery. Customer support said that they would take the battery back, but I have to pay the shipping for their mistaken recommendation. Yes, the batteries are cheap, but you have to be confident that they arent lying to you about what battery you need before purchasing from them.
Very good product also arrive pretty quickl
Considering that freight delivery service from some suppliers has been terminated to addresses in Rural Eastern Oregon; the fact that I received this warrants my 5-star rating.
I am returning the 6 batteries sent,which are the wrong kind. I need the two-batteries in a pack panasonic-type telephone battery dual-pack. TYPE=31 Ni-MH Battery M-105 2.4 V 900mAH. Please refund to my charge card. What is the address that I return my batteries.
I could not have had a better overall shopping experience and product. Go ahead and buy here and now whatever it is that you are looking for.
Fast shipping. Ive bought this battery in the past. Lasts about 5 years which is great. Best price anywhere.
The web site was easy to use, the information accurate, the replacement battery works very well and it arrived within a couple of days. The experience could not have been better.
Got my order slow on the snow lol but it came thank you
So glad to find this great place. I was able to find the correct battery for my Verizon Jetpac here!!! And price was right. Thank you!!!!
Quick painless order. Fast shipping. Will purchase from again in the future.
Got my battery box paint fast! But it’s been too hot to get out and paint it on my new battery box.
Got in and hook up working great thanks
Battery showed up early and seems to work well.
My battery was shipped on Thursday, and I received it on Saturday, last week. Excellent service!
Shipping was quicker than their estimate. The battery was almost fully charged.
Top notch service, went way above and beyond coming to our house and dealing with a dead battery and truly saved the day!Thank you so much! You will always have our business!!!
Really sorry to give you guys 1 star but I have been waiting for 2 months for my car’s battery and it’s still backordering.
Customer service was polite BUT company advertising was misleading on battery for my product! You have to soder battery connections to make install! No thanks!! I’ll eat this cost of $30 and not deal with the hassle! Huge issue to return in this day of pandemic and long lines at post office, etc.etc. I’ll shop at Brooklyn battery works as I have before.
If you have a issue with a battery you’re on your own. Read the other one star reviews. I had bought several batteries from this company but never will again.
Good service. Good battery. Second purchase of this battery from this company. Last battery lasted six plus years.
Excellent customer service, easy website and FAST delivery via FedEx too!!
I highly recommend you shop elsewhere. Management is horrible.
Exactly what I needed and ordered, arrived in a timely manner and packaged well. Will use again.
Quick delivery, battery was just as advertised, thanks
This battery was backordered, but was shipped earlier than the projected date. If it holds up like the other batteries Ive gotten here, Ill be very pleased.
Prompt service; product worked in my iRobot and got it running again!
Battery works great and quick shipping transaction went very smoothly.
Excellent quick service and delivery, very reasonable pricing, Just make sure of what your ordering because you will have to pay the return shipping.
Battery Mart provided quick delivery of the items I needed, and excellent customer service to respond to my inquiries. Highly recommended!
I was very pleased with the out come of my order to Battery Mart. The product arrived when expected and the hard to find battery worked perfectly.
Excellent web site, easy to find appropriate battery, great prices and fast shipping.
Five star service, expert knowledge, and a class act company. Thank you, Battery Mart!
The batteries that were to be replaced had all the same nomenclature numbers as those that were sent. However neither battery will fit into the enclosures. The batteries I was replacing are Battery Mart batteries I had purchased two - three years ago.
Easy ordering, all batteries tested well and quick delivery.
GOOD BATTERYGOOD PRICEGOOD SERVICE
Must say, these people work hard at keeping a customer happy. Had an issue with a battery that they responded immediately to correct this problem and asking to keep in touch to make sure Im happy down the road. Good place, will do business with them again.
Great product, worked great and shipping was very helpful, Thank you.
They had what I needed at a fair price, with free shipping and it arrived when promised.
Shipped promptly. Great batteries at a great price.
Quick shipping good product