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NAPA Auto Parts - Genuine Parts Company
812 Roosevelt Trail, Windham, ME 04062, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Rh
Review №1

I use NAPA monthly to change the oil and filter on my car, my mother in laws minivan and my sons truck ( alternating of course). The associates are always polite, always knowledgeable and always offer a receipt! Best prices hands down and A+ customer service. They have my buisiness!

Do
Review №2

The people were very knowledgeable about what we needed and knew right where to find it.

Al
Review №3

If I could give this location ZERO stars, I most assuredly would! TWO times in the last month I have been given inaccurate info by a parts specialist that resulted in me wasting not only my TIME - but my GAS going down there! Only to be told something different in person? Once is a mistake.. but twice in under 30 days is just ridiculous, incompetent and unacceptable.Trust me... do yourself a favor and go to another location, a Pep Boys or somewhere else! God knows I wish I had this month! My family and I go through Napa on pretty regular basis and Ive NEVER had these issues in Oxford, Gray or Auburn... Only with the Windham location.Whatever you do -- DONT rely on anything they say over the phone because depending on who answers you WILL get a different result/answer every time! Thats 3 hours of my life and around $40 gas in my Yukon Denali that I will never get back.Ill be sharing this review on my Facebook/Twitter for all of my local car friends to be aware of also. Because I would hate to see anyone else waste their time and gas like I did this month. Very disappointed!

Ma
Review №4

Great local parts store. Free battery testing. Visit with confidence

Ry
Review №5

Favorite auto parts store. Good quality parts.

ja
Review №6

Great service. The guys up there always get it right on the 1st time.

Ka
Review №7

Thank you,The product fit perfectly.Plus, with $$ i was able to buy extra itemsWill send referrals to youYour Windham store hires people with Brains, that have and use common sense.4.5 Stars ..Always room for . 5 * improvement-😁😁😁

Ch
Review №8

The pack of headlights I wanted was already opened so they gave me a great deal on 2 of the individually packaged ones. Been my go to parts store for quite some time and I plan to keep coming back.

Ra
Review №9

Always good service.

Ro
Review №10

Never any parts available

Ka
Review №11

All employees masked and social distancing followed. A safe experience and knowledgeable staff

Ke
Review №12

Pros: Knew what issue I was having and helped me get the parts I needed. Cons: extremely expensive compared to online stores

Sm
Review №13

Good staff. Very helpful. I lost the receipt for my battery, staff member went above and beyond to find it in their system from 16 months ago so that I could get it warrantied

Me
Review №14

The perfect neighborhood automotive store. Staff is helpful and friendly. If they dont have it, they will order it for you.

Ma
Review №15

Very helpful

Wi
Review №16

Great assistance and service at this location. Everyone is very courteous and friendly there.

Ac
Review №17

Good Store.Better Quality parts most times . Great parts Knowledge.Bit pricey.

St
Review №18

The counter help was very helpful, even when telling me that what I needed was only available on Amazon because having a hatchback means specialized stuff!

Ke
Review №19

The staff are helpful and usually knowledgeable. You will enjoy getting a part shipped up same-day or next-day for convenience.

Pa
Review №20

Great selection. Great customer service!

P.
Review №21

Good cheap parts. Some of the sales agents could use a tad more training. Couldnt help me find a light bulb.

Wh
Review №22

Very helpful staff.

Wh
Review №23

Great service and knowledgable staff. They have what Im looking for most of the time and when they dont they can get it within a day or so.

Th
Review №24

Prices are comparable. Normally in stock with everything I need. Good selection. Staff are generally knowledgeable about automotive questions.

Ch
Review №25

Knowledgeable staff that can order or transfer most anything that tgey dont carry or are out of stock on. Newly renovated. Great selection of all things car related

To
Review №26

Great service and I got my AAA discount

Po
Review №27

Stopped in looking for riding mower filter, parts tech determined to find me the right one and did!! Excellent Service

Mi
Review №28

Big Nate is awesome to deal with. Always gets the right parts the first time.

Jo
Review №29

Great people, very helpful. They almost always have everything in stock.

Vi
Review №30

I bought 4 NGK BR9EG spark plugs a week ago. I cant find my receipt. I took all they had. They have since replaced the four plugs on their shelf. The plugs should never have passed quality control as the grounds are defective. So now I have $17.00 worth of spark plugs Ill never use. Erica told me to call corporate. Never going back. Never have this troble at NAPA.

P7
Review №31

Not much to say about Napa. Your gonna pay top dollar for any tool or part you buy. I will say Windham is one of the cleaner more inviting locations.

Mi
Review №32

The guy behind the counter hooked me up with some awesome windshield wipers

Tr
Review №33

Well staffed and eager to assist, in and out lickety split.

Ch
Review №34

The team is always helpful 😁

Jo
Review №35

Napa parts are the best. I always use Napa for my parts. The warranties are great. The guys are always helpful. You can pre-order online and its ready to pickup. If you sign up a a commercial customer they even deliver.

Sc
Review №36

Great service very helpful enjoyable

Ja
Review №37

Awesome, great people w lots of knowledge.

Na
Review №38

Gave me the completely wrong b1s1 o2 sensor. Employees were extremely rude compared to any other Napa I’ve been to.

Je
Review №39

Almost always find what I need if not they can find it for me.

J
Review №40

Good parking, plenty of selection.

pa
Review №41

Great team working there

Ma
Review №42

Ive searched the internet for the struts I needed for my old Subaru - to no avail. Then I stopped by NAPA and they had them, and had them at 20% off. Made my day, and helped me get the project done.

Er
Review №43

Knowlagble staff, very helpfull

Ph
Review №44

Always have the parts and knowledge I need

Er
Review №45

Great with getting parts

Th
Review №46

Best place to go for auto parts

Je
Review №47

Not that great of a place to me cuz I applied for a job there got no response have 34 years driving experience and probably 30 years worth the customer service.

St
Review №48

Always great service.

Ti
Review №49

So helpful, truly a great experience!!

Ma
Review №50

Very helpful & knowledgeable.

To
Review №51

Walt and Butch are extremely knowledgeable.

EA
Review №52

Grear service, went the extra mile all of them.

Fr
Review №53

Everything I needed in stock for a 97 Chevy suburban

ch
Review №54

Ask for Nate if the kids cant find what you want

An
Review №55

No masks, no business

St
Review №56

Always has parts for my 84 Nissan 300zx

ch
Review №57

Very good parts store

Ja
Review №58

Great service!

Re
Review №59

Nice guys

Ph
Review №60

Prices seem to be higher than others.

T
Review №61

The best!

DA
Review №62

Great for parts

Ja
Review №63

They get it done

Da
Review №64

Good

Ch
Review №65

Great

Information
15 Photos
65 Comments
4.4 Rating
  • Address:812 Roosevelt Trail, Windham, ME 04062, United States
  • Site:https://napaonline.com/stores/me/windham/812-roosevelt-trl?cid=pl_yext_gpc_GenuinePartsCompany_28150
  • Phone:+1 207-892-3221
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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