Brought my mom for her COVID19 booster vaccine today. It was very clear they were very busy juggling everything but pharmacy staff person who checked us in and gave us paperwork was very professional and courteous. Special thanks to Dan the pharmacist who gave my mother the shot -- very kind and has a great sense of humor! Great work, well worth the bit of wait time after we arrived. Thanks for everything that you all do!

For 3 months now I’ve been getting Trans 🏳️‍⚧️ hormones and I need them on time because the day they run out is usually the day I need the refill and I know most people don’t won’t or refuse to understand but missing a dose makes you feel very sick almost like meta pause. Every month I get a refill on estradiol patches and every month I get a call on the day they are supposed to be refilled telling me that it’s been delayed. For 3 months straight they are always delayed. I can understand the fist maybe the second month but 3? Come on there is no excuse for that. You can say it’s a rare medicine but it’s still a Necessary medication for me and the fact that they refuse to have it for me on time makes me literally sick for two days every month. I’m not even going to get into the weird uncomfortable looks they give me when o do actually pick them up.

Got both my Covid shots here and was nervous at first but everything went great. The staff was helpful with all the paperwork and I was in and out quickly. I would recommend it to anyone. Get your shots!!!

The Pharmacy technicians are always pleasant and smiling, and I usuay dont wait more than a few minutes even if there is a line. They ask if I have any questions and seem to genuinely care. The people that work up front are always helpful and friendly, especially Carol--she always helps with anything I need! She helped set me up on the Walgreens App to save more money. If more than 3 people form in line, they are quick to open up another register. I love going here for quick shopping trips!

Always have problems with the Pharmacy, go to CVS.

Apparently no one answers the phone there!!!

Great Pharmacy.Friendly and efficient staff. Very clean store. Easy access and ample parking. Many daily specials.

Absolutely horrible customer service. I bought wireless headphones only a week ago. Unfortunately I didnt have my receipt. But I only wanted store credit to get a different pair of headphones. They refuse to scan the barcode to check that it was in their system when you could visually see that was on the wall next to her. The manager came over refused to help me at all. I work in the hospitality industry and I have to tell you, If have I ever treated one of my customers so rudely that I would be out of business. Walgreens should really look into training their staff members better to try to help the customers out as much as possible instead of just being so neglectful to the customer. Most stores well at least scan the barcode to see that it is in their system and give you store credit. CVS, Rite Aid, Walmart and actually most stores in general will always try to do that to even give you store credit. Why does Walgreens fail to meet competitor standards?

After my car accident, I came here to fill my prescription and the pharmacist and staff gave me a hard time. Horrible customer service. If I could give them zero stars, I definitely would.

Ive shopped there a couple times and so far every experience was awful. Stopped there to buy food both times and the food was either 2-3 months expired and stale and the soda I bought was completely flat and also very expired. Cashiers always seem very grumpy or annoyed as well. Not a good experience at all especially when I usually love shopping at walgreens. Will be sticking with the enfield store from now on.

Pharmacy is excellent! Free prescription delivery too. Unheard of in this day and age.

Friendly staff clean and well stocked shelvesAisles are wide and clean

The manager of the Windsor Locks CT Walgreens made a mistake on one of my prescriptions and not only refused to admit it but refused to do anything to resolve it. she entered the wrong date on an important much-needed prescription and refused to change it. the hospital and the insurer both had the same correct date but she refused to change it on her end saying it would be too much work for her. she told me I had taken more pills than my prescription allowed and that was why I ran out early which was a lie. she told me she didnt care what my insurer said. she told me I would have to pay out of pocket for an early refill and every subsequent one. the insurer agreed on the current refill if it was early but not on refills going forward. the manager didnt offer any workarounds, just told me she couldnt do anything about it. I learned later that there are workarounds and overrides that can be employed but she refused to do anything but blame me for the situation and imply I was a drug addict. I have advanced renal cell carcinoma and need this medication - an anti anxiety product - to help cope with the stress. the cancer has spread to my brain. I am going thru a difficult time and I received no empathy, support or assistance from this person. all she cared about was covering up for her own mistake. I realize mistakes happen; we all make them. but I would expect a professional to take responsibility or at least try to rectify the situation and offer a solution. not here. as a result I have put all my prescriptions on home delivery directly from my insurer. I suggest everyone either do the same if possible or switch pharmacies. I will never do business with Walgreens in Windsor Locks CT ever again and suggest all do the same. the manager is not someone to deal with for healthcare issues.

Too bad there is no way to give zero or negative stars. Enfield walgreens is way better. There is nothing to like about this pharmacy! Not only is their customer service bad...its nonexistent! Theyre down right rude!

Go to CVS down the street if you want customer service at the pharmacy.

Friendly people

Walgreens