Chad was great, he got me on my familys phone plan and even waived the activation fee. He also helped my elderly, technology challenged mother clear a bunch of junk from her phone that shed accidentally downloaded. It was fast and efficient, I have no complaints! Thanks, Chad!

I had a wonderful experience there. Needed a new phone and Angel took good care of me. Answered all of my questions. Was patient and totally helped me set up my new phone. Ill go back there again and will tell my friends it is a good place.

I absolutely adore this particular store, the location alone unlike similar stores far enough away from the hustle and bustle with now concerns of parking! I never have to wait to be addressed even when they are busy and the sales associates particularly the manager Chad has helped me above and beyond. So to surmise; I have and will continue to go out of my way just to come to this clean friendly helpful safe location and truly appreciate the team there .

I highly recommend The Windsor AT&T store on Hembree Lane. Everyone was courteous but I want to highlight my experience with Luis Delgado. He gave me exceptional service both in person and on the phone. He was very attentive to my questions and concerns. He explained everything clearly and was extremely patient with my barrage of questions.Thank you

Alexander was helpful! Thanks again!

Alexander was very helpful! We came from ukiah for a certain phone and Alexander was ready to help and very quick!

Alexandef helped me get a new folding phone! Thanks for the help! Love AT&T

The best AT&T store in the entire state. I will literally never go anywhere else.💎🙏💎

I am a longtime AT&T customer and was very impressed with the service I received from the Assistant Manager, Alex, of the Windsor store. He was extremely knowledgeable of merchandise, promotions, billing, and plan issues and helped me with a broad range of questions. Thank you, Alex!

We had a great time at the Windsor store today.Luis was absolutely wonderful.He helped us make good decisions and get the best deal for what our needs are.The other staff members were helpful and cordial as well.Thank you so much for letting us work with real people instead of the computer.

Chad and the team here are always so helpful! Love having them in Windsor!! Thank you!

Other places said they couldn’t help me, but Chad, the manager, at the Windsor AT&T Store did!I brought my rapidly expiring old iPhone to him and he diligently and quickly rescued my data and photos and transferred them to the cloud and my new phone.For someone old school like me, this was a godsend! It took some time.He was patient, understanding and good humored. I went home feeling solidly connected to the world again.

Manuel and his team were amazing! Made buying a new phone fun and easy glad I visited this location.

Very helpful and friendly while we picked out new phones. alex was great at helping us update our service and had excellent customer service.

Windsor AT&T in CA, I always have great experience, salesperson, and managers are always very helpful, have been buying my phones there for several years, they make the experience less stressful, specially transferring data to a new phone, I always stress about it, but they really help a lot in this area, thank you to the team!

Chad and Luis were amazing. What a great team. So knowledgeable. They even gave me flowers

The Windsor AT&T crew is the best!!! They have the best customer service and always make me feel like I have received the best service AT&T has to offer! Manny Garcia is my go to sales man. He always provides me with the BEST customer service and never fails to greet me with his big smile. He is truly the heart of AT&T!

Alexander was Very helpful!! Thank you again

Great experience and knowledgeable team. They all did an amazing job happy customer here!

Manny was great with me and my family got the help I needed and great deals out the door. Make sure see these guys.

Alex is ver y helpful! Thank again!

Alex was very helpful! Ill definitely be back there next time I need help

I always have a great experience.Chad and his team are friendly and so very helpfulThank you

Amazing staff very personable and knowledgeable. It’s usually such a hassle to visit these cell phones store but the Windsor location made it a pleasure to buy a phone. Will be back to upgrade all my family. Great service.

Great customer service from Luis . Dude was on it the whole time . Every question that was asked was answered, and just a very good experience at the store . no problems at all.

Ported in from metro thanks to luis for helping me find the right phone, tablet and plan for the right price

The guys at the Windsor AT&T store are awesome helped me out with a new device. Thank you guys so much really appreciate the help 😊

I came in to the ATT Windsor store and received assistance right away by Manny. My device is now back to connecting with my wifi hotspot and I couldn’t be more thrilled! Excellent and friendly customer service. Thank you!

Chad and ashley were quick and knowledgeable. Great experience.

Luis was great would recommend going to him hes very knowledgeable

Manny was the best, helped me pick the right phone and helped me set it up. Great team at the Windsor store couldn’t have asked for better service. Thanks guys!

I can always count on exceptional service.

Luis is great been coming to him since he’s been at this location

Luis was such a big help! He walked me through selecting the best phone for my needs, the necessary accessories to protect my new phone. He took the time to go over how to use my new phone and all the amazing features! I wouldve been completely lost without Luiss help, this man deserves a raise for his OUTSTANDING customer service. Luis made this process, which I had been dreading, easy, painless and FUN! THANK YOU from a very happy customer!

Great customer service. This is a one time experience but I’m greatly happy how staff members from this location are willing to help all customers and take time to answer all your questions.

Amazing work they saved me money and upgraded my plan

They were very patient and helpful

Can you give less than 1 star? The store manager is the absolute worst. The two times I had to interact with this super unpleasant human were enough to make me want to take my business to another company just to never have to deal with his incompetence, arrogance, and rudeness ever again. Drive the 10+ miles down to the Santa Rosa store on Mendocino near Five Guys and Pieology. The manager of that store is helpful and kind. And doesn’t accuse customers of lying.The employees that work in Windsor have been helpful in the past. Recently though it’s been nothing but issues. Up selling and blatant lies are apparently tactics this manager approves of and encourages. At least his employees are kind and friendly when they lie to upsell the customers. Hopefully the manager moves on soon as AT&T tends to have a revolving door with their management.

Chad was helpful and the service was great

I walked in today for help with changes to plans for a phone, tablet, and watch. There wasn’t a line at all in the store. Alex helped me and he was patient with a somewhat complicated fix. I left with a good deal and everything I needed. A+ service

Alex was the best salesperson I’ve ever worked with in my whole lifeeeeeee! I came in with a broken phone and he hooked me up with a phone for me and my friend! We got 2 free iPhone 12s! Go see Alex he knows all the deals!

After spending forever on the phone with AT&T with confusing and inaccurate information, my husband and I decided to go into our local AT&T store. Thank goodness we did! Chad (who has been there 10+years) was so helpful! He guided us through the process of purchasing our new iPhones. After they arrived in the mail he told us to come in and he would help us transfer from the old phones to the new phones and put on our new screen protectors. Chad was informative, patient & delightful to work with. So if you want personal service and not some random person on the phone stop by the AT&T store in Windsor.~Dawn

Great job by the team in Windsor ! I needed help finding the right phone and plan for me, I’m not very tech savvy, but I was content to be helped by the knowledgeable and patient Manny.

Luis was a wonderful person to work with. Excellent customer service! Thank you Luis.

The staff here is wonderful. They make sure that you get the best deal to fit your needs. Fabulous customer service!!!!

Chad is the best he treats me as if I was his son.

Great service from Manny and Alex.

Great people super nice

Luis was very helpful and efficient!

These people are wonderful. Very helpful and awesome. And answered all the questions that I asked.

Ive been going for years. Best ATT store around. Chad is amazing!

Love the staff always so helpful thank you Ashley for helping me bring down my plan accordingly to my budget definitely recommend this location #thoughtfulstaff

These guys are great (thanks Chad)! Not only did they resolve my lost phone problem and get me a new phone quickly, they noted that if I changed my home Internet service I could get much higher bandwidth for less money!! My visit could not have been better.

Wanted to mention the excellent customer service I received from Ashley and her associates at this branch.

As always, Ashley and Manny were extraordinarily helpful beyond the call of duty! Been coming to this store front for 10+ years. Very grateful for the high level of service!!!

Aleays have a Great Experience with Chad and his Crew. So Friendly and Polite.💙💙💙💙💙💙💙💙💙💙💙

Great service!

The manager, Jose, was incredibly helpful in assisting my elderly grandpa with the installation of his new phone. He was very kind and patient. Thank you!

The staff was very courteous and friendly. Most important, they took the time to understand what I needed done with my phone. They were excellent in consulting with each other which resulted in fast, accurate and efficient resolution in addressing the issue with my phone.

Great customer service!

Chad was incredibly helpful and provided above average service. He addressed all of my questions and made some great suggestions which I hadnt considered. All in all the service was great and importantly, he was able to save me money!!

Alex was awesome! He took care of us and made sure we got all the discounts. I would definitely come back to Alex and AT&T in Windsor!

Such a great customer service, i highly recommend this location!

Friendly staff, very busy place, safe protocols.

Nice staff paid my bill in and out and on my way

Simply the best. Chad always takes care of my needs!

Amazing service, Luis was great!!

Love the service came to get two new phones and left with unbelievable deals! Thank you team Windsor!

Very friendly, rather come here over santa rosa anyday, alex got me and my hole familys phones done supper fast and it was supper easy. Alex is the best

Chad as wonderful. At&t needs more people like him. Very knowledgeable and patient.Thank you

Great costumer service

Manny was great!

Awesome group of guys! Alex was very helpful and taught me a lot about my new phone

Good store

Great service and very knowledgeable! :)

Great service!

Worst AT&T store. I have given this place numerous chances over the years. Amazed after 10+ years its the same slimy salesmen. Would give ZERO stars if I could. They offer NO help. NO support. Wont even attempt to fix a problem on your phone or service that you as a customer are paying good money for. These doofuses just try to corner you into buying a new phone and ignore your issue. Got great service at the Petaluma AT&T store. They have real customer service there and fixed my phone. This Windsor location needs a new manager/person in charge who isnt an immature moron and can train their staff right to actually serve their customers.

Alex is the best!! So helpful and knowledgeable!

Helped set up the new phone

Nice guys

Amazing customer service, make sure to visit this location for the best deals!

Very helpful staff

Luis was helpful with super helpful helping me get my new phone.

Fantastic service! Chad and associates were very accommodating and helpful!

Very good

Chad Wilson, Store Mgr. and Alex Crossman, Sales Associate provided excellent customer service at the AT&T Store on Hembree in Windsor, CA; both were very knowledgeable and patient always with my best interest in mind, and there was no wait!

Chad was awesome thank you so much!

I went in to get a sim card. The salesman starting telling me all about how I could save $15 a month if I upgraded to an unlimited data plan. Of course I said yes. Well, my bill just came and instead of saving $15, my bill went up by $47. I want to add that this happened to me once before at this same ATT store. Both times it took a significant amount of time on the phone directly with ATT (not the ATT store) to resolve. So, my caution to you is, be very careful of what you let them talk you into at the ATT Store. What they tell you in order to get the sale may or may not be true. I understand that people make mistakes aand maybe the salesman thought he was giving me correct information. The fact that it has happened to me twice is pretty frustrating though.

Chad is great!

This is a review for Jose, who works at AT&T at the Windsor Branch. Jose was a big help in helping me get the plan and the phone that was right for me. Overall excellent experience, and highly recommended.

Great service

Very good

Alex was very helpful!

Great service very knowledgeable employees.

Chad W is always so helpful!

Manny was so helpful!

Luis was great

He was very helpful!

A+ customer service. Absolutely Superb. Really Incredible. Was really just a great experience. Couldnt recommend this store more. I mean really it was absolutely fantastic. Absolute 10/10 stars, would give it an 11 if I could. What a great cellular experience. WOW. Absolutely stunning. Just the best cellular experience. I mean what else can you ask for. WOW.

Great