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NAPA Auto Parts - Grand Canyon Auto Parts
1507 N Park Dr, Winslow, AZ 86047, United States
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NAPA Auto Parts - Grand Canyon Auto Parts
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na
Review №1

What an awesome customer experience. I was connected with these gentlemen searching a part in flagstaff. The young man at the flagstaff store was very attentive. Got my order transferred (winslow)after he researched his company for the part I was having trouble finding on a next morning dead line. Thank you so much to both stores.Stoked to have you in our neighborhood. Uncle was able to in stall the fuel pump and get his job finished

Mi
Review №2

Bought some safety glasses here good deal, other then that Im hardly ever there .

ch
Review №3

I am travelling across country and as i was helping someone else stranded on the road, my wheel fell off the truck! i figure we should have flipped over but the creator was watching over me and kori.(my service dog) we skidded to a halt and was safe as could be on the edge of the road. called aaa and waited for the tow truck. meanwhile the guys at napa came and picked up the tools and took them to the other stranded motorist! i eventually got towed to a hotel.next day, went to napa and ordered parts, got help from the guys with getting my truck ready for when the parts arrived the next day.parts came and spent the whole day servicing the truck. took it out on a test drive to hibbert road. stopped to check the dust cap and it burned my finger. waited for ir to cool, then hobbled my way back to napa. on the test drive to hibbert road, ed stopped when he saw me passing by to check and see if i was good. on the way back to napa as well, he had stopped again to make sure i could get back. made it to napa and took everything apart and checked it with eds help. could not figure it and decided to replace the whole thing. ordered the parts needed and even had help with shipping. awaiting the parts for tomorrow. i will update this review when i get situated.just have to make sure that everyone knows that i know how to change oil and tires, check fluids, grease points, thats it. and with this stores help, i will get back on the road to go home. been in 27 countries and 42 states, this store has the best service i have ever encountered. they are it! this veteran will always make it a point to stop by and say hello everytime i am in the area. so grateful for this interaction during these troubled times. at every turn i was gonna give up. glad that i had good people around me for the encouragement.i am a napa auto parts customer for life!thank you very much!

Sp
Review №4

Went in for a hose fitting and Trevor took care of it for me right away. Great service, thanks guys.

Ja
Review №5

Great customer service! Helped me with getting a battery for my fifth wheel quickly! This place is awesome!

Da
Review №6

Very helpful staff and a good selection of items you may need . Will definitely be going back

Ka
Review №7

I went in in person first time. Ed was very nice. The dog is huge but friendly wanted to be petted but he told him get behind counter, he listened. I talked to ed and dog. If ever robbed, God forbid he just has to tell his dog jump or sic em. Nice service, very polite. Thanks Ed and dog. Be safe and happy holidays.

Ch
Review №8

Ed went above and beyond with his customer service helping with our new windshield wipers. Highly recommend this location! Thank you Ed!

Vi
Review №9

What can I say, you need a part for your vehicle? Then go here. Walk right in for incidentals, oil, wipers, spark plugs etc. Call in for major parts, alternators, radiators, engines, etc.

Ru
Review №10

5 Stars to Robert!!! Much appreciate the service and having a well stocked store!! Plus letting me use your own tool!! I bought everything I needed however, I needed a very short screw driver. I didn’t really want to buy one for a 2 second job in the parking lot so, Robert offered up a small screwdriver from his own tool box out of his truck. Very much appreciate the service, respect and lending me a tool. Highly recommend. Thank you!!

Ju
Review №11

Very helpful and courteous service.

na
Review №12

When you come into tough times and you look for people who genuienly want to help those who need help. ED is exceptional in helping and giving discounts to those who are struggling. Thank you so much for going above and beyond ED. I HIGHLY recommend doing business here.

ch
Review №13

Had an issue with our Turbo and Edward R was amazing to work with. Extremely helpful! Ordered our part and it was available for pickup the next day.

Do
Review №14

Needed transmission fluid fast and they are conveniently very close by!

vi
Review №15

Always leave with what i came for. Great customer service all the time

Do
Review №16

I called in to get a replacement radiator coolant reservoir for our old Winnebago motorhome. Ed served me and was very helpful in modifying my existing overflow hose and came out if the store to my vehicle and mounted the universal reservoir so that we can continue our journey. The store has excellent stock range and Ed provided the helpful and friendly service. Highly recommend!

Jo
Review №17

Great staff.. They get our part ASAP

Ja
Review №18

So I will give a five star rating to Ed and the crew at the Winslow Napa. I have been to a lot of auto house parts stores and typically they are nothing but a bunch of guys that don’t know a lot about automotive parts. But the crew at Winslow NAPA know what they’re doing. Not only are they courteous but they got me in and out without any problems keep up the good work

Je
Review №19

The other day I went into Napa to get a battery and oil filter, Chad I think his name was, helped me out and was very courteous and polite. Informed me on what would be best for my vechile, and was very thorough with what I needed👍 he displayed great customer service, dealing with the phone ringing and greeting customers while they came in. Overall I was impressed with his ability to multitask, while keeping a smiling face and abilty to keep engaged! Great fit for the Napa Brand!! Keep up the work guys!

Th
Review №20

These guys are great at their jobs and I want tio give Jason one attaboy. He did go out of his way to make sure the seat covers bought would be correct. The Seat Designs Custom Seatcovers are worth the price. It took me 35 minutes to install alone but I reccomend you have another person help out.

Ja
Review №21

The customer service Byron provided was great. He was kind, and more than happy to help me change out my headlight. 10/10 would recommend.

Sa
Review №22

We stopped in because our camper battery was died while we were camping near Blue Ridge Resevoir. Ed was extremely helpful, he offered to charge our battery but it would take too long so we bought a new one. He explained why the battery which was new drained so quickly. He also was kind enough to give us a breakfast recommendation. Ed gave us 5 star service!

Lo
Review №23

Jason was very helpful and friendly! Thank you for helping me out with my order! I appreciate it!

bu
Review №24

Love them. Theowner is Great. The guys are friendly and helpful. They even helped me put my windshield wipers on in the rain and cold. Best auto place in town

To
Review №25

Jason delivered brake parts to our location at econolodge and was very helpful. He also came the next day and got a gentleman that could take our lugs off that were tight. One heck of a nice guy we will definitely use this napa again.

Pa
Review №26

Was treated very well by Jason at your store. Had questions, he answered with a lot of knowledge of the product I was purchasing (fuel additive). I was very happy with my treatment and purchase! Thank you !!!!

ya
Review №27

Robert of NAPA helped me out as soon as I walked into the door, which is the type of service I like because time is of the essence.

Ja
Review №28

Jason was an amazing employee who went above and beyond by using his personal battery charger when the one belonging to the store was broken. Would definitely recommend this business!

Da
Review №29

Had fantastic customer service and help from Alec Williams gave me the best deal and helped walk me through how to install my product!! Definitely recommending Napa to everyone

Gw
Review №30

Hunter, Robert and Jason trest me real good and get me the right parts for my truck. I would recommend them.

Jo
Review №31

Thank you Ed for the excellent service you provided toward getting us back on the road during Labor Day weekend. Much appreciated.

Ri
Review №32

I was treated very well, and received a lot good information. Thanks and keep up the good work.

Sa
Review №33

I want to guve a shout out to the guys at NAPA. We broke down on the side of the road just out of town and they went above and beyond to get us the part we asked for. Super great service and really nice guys.

Al
Review №34

I want to thank Amelio Chavez at our local Napa for the great service and the great deal he gave me on the toolbox!! Thanks again!!

Ma
Review №35

Byron was a great help to me and help me get all that needed for my car.

Co
Review №36

Robert had our part waiting for us and helped alot and quickly

cr
Review №37

They know what there doing. need some funny hard to find part they do there best to fine it.

Ch
Review №38

Good friendly service

Pa
Review №39

Awesome service, Robert helped me and knew what he was talking about.

Ma
Review №40

Awesome place great customer service I recommend them before any other parts store in Winslow and are very knowledgeable on what they are selling you

Je
Review №41

Jason Frm Winslow AZ NAPA autoparts store helped me out more than any other worker has.. He gone out of his way to get me what I needed

An
Review №42

Great service! Thank you Jason😁

Ma
Review №43

The cashier Ed was beyond rude and was trying to sell me a very expressive headlight that I didnt need. Couldnt believe what I experienced.

Au
Review №44

Always friendly and will do their best to get you the best quality parts!!

ro
Review №45

Great service, answered all my questions and gave excellent advice to help me fix my vehicle. Great people...

na
Review №46

Winslow NAPA is great, always excellent service and Jason is very knowledgeable

Da
Review №47

Im a long haul truck driver. Had a power steering leak. Called your store and talked to Ed. He gave me directions, had what I needed, and Im fixed and back on the road. Thank you Ed, and thank you NAPA.

C.
Review №48

I received great customer service here....would definitely stop here again if Im in town

SA
Review №49

Was visiting in Winslow and need some windshield fluid- Robert was very patient and helped me get it in the right place- thanks for the kind!

Su
Review №50

Traveling thru on a Sunday and had a water pump leak. Not only did they sell us parts, but found a mechanic willing to fix it.

Ju
Review №51

Awesome👌

EV
Review №52

The right part @ low prices thanks.😊

Da
Review №53

Good enough

Cl
Review №54

Im from Winslow and had a battery fail in flagstaff this past weekend. I dont know anyone at the flagstaff store so I called the Winslow store and they took care of everything. Thank you guys for all your help. This store will get as much of my business as possible.

me
Review №55

Emilio knew what he was talking about got the right stuff

Al
Review №56

Robert

Information
6 Photos
56 Comments
4.6 Rating
  • Address:1507 N Park Dr, Winslow, AZ 86047, United States
  • Site:https://napaonline.com/en/az/winslow/store/26139?cid=pl_yext_jobber_GrandCanyonAutoParts_26139
  • Phone:+1 928-289-2043
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–7:30PM
  • Wednesday:7:30AM–7:30PM
  • Thursday:7:30AM–7:30PM
  • Friday:7:30AM–7:30PM
  • Saturday:7:30AM–7:30PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
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