I recently purchased a fog lamp for my 2015 Infiniti QX80 that was an out of the box failure. I contacted Ms. Jackie Cregger for help on a solution. Ms. Cregger worked diligently with the local Infiniti dealership to try to get my part covered with them but did not have any success. After the regional manager Jermaine stepped in, I was refunded my money in full by Modern because the local dealearship repaired the issue and charged me for the purchase of a new fog lamp. Modern is a great fair and honest place to purchase parts. Jermaine is a great asset to the company. Thank you Ms. Cregger and Jermaine.