Well organised had carts for your equipment. Sadly did not have my part. For 03 model so??
I just stopped in and walked around to make sure it was a place I wanted to stop at. this place was cool, some of the cars are set on wheels to make it easy access to the underneath. there is a hill which might be a little challenging when the weather is very hot.
Five Star Plus rating 109 U-Pull It Incorporated Highway 109 Winston-Salem excellent excellent excellent customer service pricing luckily I was able to find a partner I need I know its hard to find it youre not fast on the draw thank you 109 U-Pull It employees management staff for making my visit there an enjoyable one. I know you see a lot of customers every day all day long you take the time to help them help some people out it really makes a difference I will return and tell others thank you again
Just wanted to give a BIG thank you to Chris at 109 U pull it on hwy 109.. After the long stressful week i had already had he went above and beyond to help me find 2 rims for my van.. We made it home safely.. Thanks again Chris
Called them and asked if they had a certain year range of Volkswagen Passat. They did. Showed up, the guy printed a little list of the passats that I was looking for. Got a set of headlights for $70. If you have the time, you can save some money!
Huge selection of cars to look through! The people there are very friendly and very helpful, I got the part I needed at a very reasonable price. I highly recommend going there to find your part.
I had to go to the main office to let them know that there was nobody to help us at the weighing part of the place. we waited for over 30 minutes. I will not recommend this place to anybody
Have been a loyal customer for several years and invited friends to visit for older car parts.
Bad phone serviceI just called to talk to these people and a Hispanic man answer the phone. He was very rude with me. He told me he was the only one working. Then he hung up on me. I thought this was a better place than this.
They exchanged a part that was defective with ease they guided me to where to find the right one and even gave me a discount when I did great work guys
Good service good selection of junker and salvageable cars, they even hooked me up with a box for my parts so my car wouldnt get dirty
Only down side is the layout is kind of off in my opinion and hard to decipher where what is at and find makes or models quickly maybe a map at the gate would help
Do not reccomend sell metal there they are very rude
I went to this place for the 2nd time and have this to say now. Just like the first visit I was going to use my bike on the lot to get around. I am very handicapped and use my bike to go anywhere that requires me to walk. I dont want to use a wheelchair or crutches. I cant understand what the problem is with my using my bike. What difference does it make whether I have a bike, wheelchair or anything else that doesnt affect anyone?The place was not busy so I cant i dont understand what the problem was with my using my bikeI dont recommend this place. Run by ignorant folks.
Website inventory search doesnt actually work, so its a gamble on whether or not theyll have a car like youre looking for. Ive done programming, its not hard to fix the issue their inventory has, but its been down for the three years Ive been living out here.
Great service,always reliable thumbs up 1 Yunk yard!!!!!
I was in and out in 5 my minutes, price was $6 compared to Amazons $60 and the dealerships $300.
Very professionnel honest and quick to help
Huge place but they didnt have the part I needed and drove from Archdale/High Point only to be disappointed 😞.
Picked up parts for my Jeep Cherokee and Honda Accord, kinda pricey for pulling yourself. Thought it would be cheaper!😟
Found the parts I was looking for without any trouble. Getting in was easy pulling the dolly back up that hill with 50 lbs of tools a 16 8 lug wheel and assorted other small parts through the gravel was a work out for me.
Very knowledgeable and friendly staff and great parts prices!!!
I found my rim for my Nissan Sentra 2006. Carlos help me tremendously...
Very pleased with my experience here. Wide variety of vehicles, fairly well organized lot with rows easy to identify. Inventory is online but you can call them to confirm vehicles on the lot. They can sometimes be a bit difficult to reach on the phone, but just keep trying. I do wish they posted the price of common parts online or had a list available when you enter the check in area. A lot of salvage yards do this so you know what youll pay ahead of time. I pulled a couple steering wheels and called them while I was on the lot. They looked up the price for me easy enough though before I made the trek into the building.Check in and out is easy as well. $2 entrance fee is in line with other yards, so I think its fair given their selection.My only complaint is that I felt some vehicles are not mounted as safely as they could be. Most vehicles are lifted onto old wheels and welded on the four corners (perfect). Two vehicles I worked on were oddly only welded at three awkward points and the vehicle was on a slant. I didnt feel that was entirely safe. So do be careful on how you work on some of these cars. But overall, this seemed to be the exception. Mosts cars were securely mounted.I would definitely use this yard again if I have the need for it.
We got a transmission from 109 U-Pull It On 40% discount day but they added core charges on transmission and on the rotors Plus added money for warranty they didnt say anything about kind of a backstab
Absolutely over the top customer service. And very good prices on parts
The people are nice they speak English and Spanish which my husband loves.
Great place! Prices are really good actually! And cars are organized well
Great place to take your junk vehicles... In and out in no time at all... Plus they pay higher for your vehicle than anyone around...
Website is worthless you cant look up the inventory like it says you can. Nobody ever answers the phone. If you would answer the phone you would have more business, nobody wants to drive an hour away just to find out you dont have any of the vehicles were looking for. Do better
My favorite junk yard around
Ive been here in Winston for 12 years. Ive been to this junkyard maybe 5 times that whole time. First few time experience was great cheap price and friendly people, I came in today to get a reservoir for a clutch cylinder off of a 99 civic. I pulled it with my own tools in this cold weather not complaining about that but whats outrageous is the prices that little reservoir cost me 16 dollars. I called ahead of time about 4 days before I came here and the guy told me 7 dollars for it. Pull a part on the north side has it for 8 dollars. Why didnt I go there? Because I was running late. 109 is such a rip off. Not to mention as soon as I walked in they all looked at me as if they were better then me all because Im Hispanic i came in with the part I pulled and they said uno momento. 1. I speak prefect English 2. I was born here so Im a citizen 3. Im a veteran show me some respect dont assume i dont know English.
My first pull a part experience, but I found everyone friendly and helpful. I enjoyed walking around the lot and looking at the various wrecked cars. I found the parts I needed and the prices were very reasonable. Well worth the $2 entry fee...
The #1 go to place for all your OEM or aftermarket used replacements auto part needs at a reasonable price. Warm, Friendly, Courteous and Professional Service from start to finish.
Is not that good them say them have the part i am looking and them dont have it worker is friendly
**UPDATE** Ill die trying! Called again today and got a very informative man named David. He was able to provide the information necessary in completing a tow job!Many thanks, David!Ive called multiple times this week and cannot reach anyone, anywhere at anytime. Actually called the last time I saw the commercial. I guess well try another place. So sad. 😥
Many thanks to Amy, great experience. Super helpful, super quick, super easy. Got my part and was done in no time. Y’all rock!
They usually have the parts I need, and the prices are fair as well
Need someone who answers the phone to give prices. Or have prices available on their website like pull a part does. It ridiculous that you can call and call get no answer and voice-mail is full. But when you go there they and ask them about the phone deal they say you have to come there just for a price. How hard is it to pick up the phone or update the website with prices? It should be dial 7889122 we want pick up for you.
Was there on behalf of a business, and upon entering was immediately greeted with a warm welcome from Amy. She was very helpful during my visit, and went out of her way to find a tool I had left there by accident after leaving. Amy, you saved me well over $100 and you provided customer service you wont find at any other junkyard! My boss was very pleased to hear you guys provided such great customer service and I know I will be there again at some point whether for personal or business related reasons. Thanks again!
Very organized. The staff is very nice and helpful.
Went to find a coil for a Mazda Tribute. Didnt work out due to limited time on my end. The guy running the front was helpful. Think he is the one who makes sure the lot is closed up. He makes sure people are going to be outta there before 5. Understandable since they have families too. Remember it is an auto salvage yard. If you want to be pampered go get your nails done.
Got there at 425 the guy said I had one minute I was going to see if the car had the part I needed and come back next day and get it this fool tried to charge me and my brother 2 bucks a piece just to see if part was on there not in this lifetime would I pay 4 today and 4 tomorrow for that I can tell you I wont ever be getting parts from such a company. And they should teach employees how to tell time of its 425 I have 5. Minutes not one
Fast and friendly service. Luck to find the part I needed because it has been discontinued by dodge motor company
They had everything I needed at dirt cheap prices
The young lady helping me was very polite and helpful. First time going there and will definitely go back!!
This place is a joke and would give it no stars if I could..I call checking on a price for a set of Toyota Tacoma center caps. A guy priced them over the phone. I drive down there just for some girl to tell me they dont have any for that year of Tacoma wheel I had.. I said a different year should work as long as its 6 lug.. She then tells me they only have 1 toyota truck in the whole yard and its an 01 Tundra and that wouldnt work . I go outside and get in my truck and just happen to look through a gap in the fence in front of me and see a complete 2000s model white Toyota Tacoma. She never once looked in their computer to see what they had in yard
Super nice staff always willing to help find your part even if they do not have it. I went there before Bob had even opened the yard to public many many years ago and he sold me a Z-28 hood at a super price. May the Lord continue to bless this business and watch over the staff and keep them safe.As being an operations manager of a business myself I have come to the understanding that no matter how good you treat your customers you will never be able to satisfy everyone.Philippians 2:3 Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves.
Got 90% of my father in laws needed project car parts in one trip.
I USED to always hear good things about this place but I had to give them 1 star because there is no zero star button....If only the CHILDREN working there knew how to count a 2 door car to a 4 door car or if the woman working in there knew that a blazer was a Chevy Blazer and not a Ford Blazer.... disappointing experience and very low levels of intelligence... Idk but I hope your experience was better than mine....YOU HIRE INEXPERIENCED, THATS WHAT YOU GET.....
For one the different types of aluminum, copper, and brass are not bought right. Employees that work at the scalehouse are to low ball customers and that is because of management. The highest they will buy your cat converters is $20. The scale inside the warehouse closest to the office is off. Im not arguing with none of you people. And these accusations are true. So thank all and they should have not got rid of T.I
Always super friendly and easy to deal with
Great customer service!! Great selection of parts !!
First I called a day ahead to see if they had the part for the car I needed they said yes we have a few. Went the next day and had a disrespectful, unprofessional woman try to assist me and ended up purchasing the wrong part. Called again and went up there to look again for the correct part and see if I could find another way to get the part and or get a refund and the gentlemen started to repeat over and over my situation only to say ohhh all I can do is give you a credit and the lady that helped me state that she didnt help me until she saw the reciept. Would not recommend. And a store credit is for sell to anyone if needed. Totally unpleasant with my experience and would not go back again.
Went there to get hose for my Ford F150 XLT they didnt have that hose on any of the Fords. But I got a distributor from them for $65:00 for a 1995 Honda Accord works great. They have all kinds off cars and trucks and they have some up front. There are not many junk yards around and this one has a lot.
The yard is pretty well organized and the staff knows pretty much what they have for cars if you are in need of something from an out of the ordinarycar other than a Ford Dodge or Chevy... The hours are decent.... Not great but hey.... Everyone has a life...I have never had a need for the Pull off service so I cannot say anything about that but I guess its nice to know it exists.
Very good service at the scale and taking of metal from truck especially one guy named Carlos he is very nice and helpfull
Super nice people, had just what I needed
Excellent staff ..Very friendly and helpful
Experience not good
Lady didnt offer me but one option to see if they had my patrs i had to drive there an go look sge couldnr tell me if they had a bumper or grill for my truck even after i told her i live over an hour away i worked in retail for years when beeing right is more importanr than the customers needs then you have lost thw vison of the owners who started the buisness to service the public with good service i give her a big thumbs down👎
Went this morning. Nice customer counter ladies.Sorry not organized and YES its a junkyard! BUT place is a mess! Mud pit as you walk. I know it was rainy. But dips and parts, broken glass bits thrown on the ground all over. Cars too close together. Difficult to tell which row ur on. Totally disappointed. Sorry, Im sticking withPull-A-Part. Been there rain, cold, etc. Was there last Sat. Its organized and ground has gravel, parts arent tossed all over the place. Yup.Thatll be my go too! Continued success.
What a deal! The altenator for my Honda was going to be out of my budget. The one here I needed and purchased saved me $85.00. I am thankful and grateful for the blessings its brought me, and what a necessity it is for so many families for today trying to earn a living. I wish they were open a little earlier.
Dont deal with this business. Pull-A-Part is much more credible.....They will offer you a fair price for your vehicle. 109 only wants to pad their pocket. Its a shame they treat people the way that do.
Kayla did a fantastic wonderful job in helping me out today
Called 2 weeks ago about a part, lady said shell get back to me and never did. I called twice today and no one even picked up the phone. Terrible
Very helpful friendly people.If you like pulling your own parts you will love this place.
Very poor return policy would not accept battery for exchange purchased March the 9th had debit card information $ 39.92 on card at U pull it, but lost receipt would not accept verifications from credit union for the amount on debit card if I can check my purchases, why cant you check your sales, I will not recommend you or purchase from your company ever again. TRUE American greed. Bleed the needy for the greedy.
These guys are GREAT! So far, all Ive ever gotten from them is both good service and help when I needed it. When they didnt have the parts I needed, they looked them up and told me right where to go for them - another salvage place. Thanks, you guys!
Pleasantly surprised a lot of work has been done reorganizing this lot and a great amount of time spent on putting information in computers. Cross references on parts are also available.
Customer service is spectacular and they really go far and beyond to assist customers any way they can
Decent selection it is nice they dont charge an admission fee like other places. I wish the cars where more organized but the pricing made up for that.
If there was a way to give zero stars i would do that. Absolutely no organization and the prices are absolutely ridiculous. I bought a small intake with a filter and a little bit of wiring for $40. What a waste of money. I will never be going here again. Pull a part is so ahead of the game
Terrible staff, Very grumpy and complain when you pull a part From a system they wanted to sell as a whole. Way too expensive for a pull your own part place. The place isn’t laid out very well like pull-a-part is on Patterson Avenue. I only go here if I absolutely have to
Being a female I HATE going to car places by myself because usually everyone tries to rip me off and rob me for every cent they can get. The customer service here is phenomenal! Terry was such a great help trying to find the EXACT part I needed, due to it being an interior part it had to be the perfect shade of gray. Mike had gone out and pulled the part for me and even returned to look for the correct shade for me seeing as the 1st one was incorrect, not able to tell unless compared side by side. After a 2nd look, the right color was not found. Terry then went above and beyond to help me find somewhere that would have the part I needed. I am very thankful for 109 U Pull it and the great employees they have and all the help. I will be returning for any part I will need in the future! :)
I dont like paying to go look for a part im going to pay for any way but i give 5 stars it was worth 2 dollars just to see the pretty blonde at the counter and she was a sweetheart to and friendly
Easy place to find ur used parts for ur car. 2$ per person to get in n tell them wat ur looking for and they give u list of vehicles that may have ur part u find u take it off and go pay.they have used tires n rims too. Save money and time w theyre guidance.
Worst company! Gave me a price last week, told me they would call, never did! I called back got a much lower price from the owner and her proceeds to curse me out when i inquire what happened. BAD BUSINESS! TERRIBLE SERVICE!
Neatest and most organized junk yard Ive seen and the most friendly.
The yard is neat 😊👌 and very low prices.
Told me in the nicest way they do not accept chain link fences... really courteous
They always have a great selection of vehicles
Bad service called the lady at 12:00 wanting to junk my old car she said she was sending someone! Still no one at 2 so I called back the lady told me she was having the driver call me right back well he didnt call until 4:30 and then said he could not do it today!!!
Great service super priced and you can find hard to find parts easy here
I live 30 miles away so called and asked if they had the front bumper I needed they said yes, we have three you can come and look at and CHOOSE which one u liked Like they were 100%. I go out and guess what none to be found cars we striped butt naked. Smh rushed me right in just to waste my time.
Great
Did great service recommended to anybody people in there are polite and nice no complain with them great employers well go again anytime😎😎😎👌
Got several parts here. Quick cheap and easy. Highly recommend
I called to sell a car, automated system said press 1 if you have a car to sell, I pressed 1, nothing happened, just silence. Tried several more times with same result. Called back and chose a different option, this time there was ringing, but then someone hung up, this happened several times. Called back one last time and finally got voicemail, left message, never heard anything back. Forget this place, go somewhere else.
I never get anybody on the phone so frustrating trying to get a hold of these people makes me not want to go here
There was nothing I liked about that place! Told me on the phone they had the trucks I was looking for, but they didnt have not one on the yard. Yard worker about ran over me driving crazy through the yard. As for the staff I would fire them all. Owner is a good Christian man, but his staff is going to run the place in the ground!
Great cash for cars ....just got for 350 thanks
The people that work there are really friendly and they have the highest prices on metal
Even though they didnt have my part, extremely courteous and helpful
Great selection and friendly staff.