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Cloverdale Auto Service
2020 Cloverdale Ave, Winston-Salem, NC 27103, United States
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Cloverdale Auto Service

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Ci
Review №1

Great customer service! Jonathan kept us aware of what repairs were needed and followed through on a part that took several weeks to obtain due to current supply chain issues. So happy to have discovered this place!

Ju
Review №2

I have been using Cloverdale Auto Service for a few years. Theyve been great with any repairs and general maintenance. I really appreciate them working me in at the last minute and the very thorough work they always do!

Br
Review №3

Great professional service. Ive had no issues using them for my car maintenance and inspections. Always on time and being able to schedule quickly through text messages or phone has been a breeze.

An
Review №4

I love everything about Cloverdale Auto Service! John and Charles are very professional, knowledgeable, friendly and they truly care for their clients needs! There is no other auto service shop I would recommend...

Sa
Review №5

This place was great. I took my car in for a general servicing and to have my A/C checked out. The A/C needed some more difficult repairs, but I still got my car back to me in less than a day. I was also really impressed because I have a VW and it’s really hard to find places that service European cars at a good price.

Je
Review №6

Great service, always very professional and prompt. They were able to squeeze me in on short notice for AC service and were able to get the job done in a timely manner. Would recommend them to anyone.

Ja
Review №7

I would give them a 10 out of 5 stars if I could. They go WAY above and beyond and Id choose Cloverdale Auto Service over any other auto shop in town. John is fantastic and is so knowledgeable and knows what service my car needs next and the performance of my car is better after Ive gone and had my car serviced there! Note: John and Charles give fantastic tire advice and their prices are so reasonable for the service you get. The customer service is just amazing and it keeps me coming back. When they need a long amount of time to service your car, they offer you a ride home and ride back to the shop after its done for Petes sake!! Not a lot of businesses do that. Charles knows how to fix cars and hes extremely knowledgeable and I know everyone at Cloverdale Auto take pride in what they do.. They go WAY over the top to take care of their customers and their needs! I would highly recommend them everytime!!!!

Ka
Review №8

With my car not running and dont know why, they were very courteous and professional . They had me on my way in no time thanks again

Ge
Review №9

Excellent auto service facility. John and Charles are very friendly and above all, very honest. They seem to make an effort to keep costs down. Charles has been able to fix any problem I have had. Very convenient for Baptist hospital employees who can drop off their vehicles as they go to work and drive their serviced vehicles home after work.

Di
Review №10

They have taken care of different cars for me ands have always done good work with fair prices that are usually less than average comparable repairs found through online searches.

Ch
Review №11

Charles & John were very helpful, friendly and professional. Fixed my sunroof very quickly I was in and out within an hr. I highly recommend this establishment. Thanks again guys.I will be back.

Tr
Review №12

John & Charles are two of the kindest, most honest, and most knowledgeable mechanics in town. Unlike some other shops with less integrity, you can tell these guys are on your side. They have serviced our cars for years, and they always do great work. They have done major repair jobs like a head gasket, and minor things like oil & inspections, and they always try their best to save you money and get it done right. I know quite a bit about cars, and I can always tell when someone is pretending to know more than they do, or being dishonest. These guys are world class, and I cant recommend their shop highly enough.

La
Review №13

I appreciate the text service from this auto shop. And they have been honest with me, which is imperative in an auto shop for me since many shops have tried to pull one over since Im a woman. Highly recommend their service.

Aa
Review №14

Recently went here for the first time to get some maintenance done on my car. They took great care of my needs at an affordable price. They even contacted me a few days later to make sure my car was still running well after using their services. This showed great professionalism and customer service. I highly recommend them!

Sa
Review №15

This was our first visit to Cloverdale Auto Service - we were so pleased with their professionalism and customer service! They did a great job and we will definitely return.

Ja
Review №16

These guys are great. They got my rather oddball car diagnosed and fixed within a couple days. They kept me up to date on the job, as well. Ill be going back for service for my other vehicles for sure.

Ja
Review №17

I have been doing business with Cloverdale Shell for several years. I continue to take my vehicles there for several reasons.Quality is a given. The professionalism, courtesy, and overall friendliness of the staff is most important to me.Anything I have a problem, scheduled or drop in, I am always helped and leave satisfied.I strongly recommend Cloverdale Shell Auto for anyone looking for first class auto service.Jim Savage

Pr
Review №18

I have always had accurate, professional service with ease of scheduling. Will continue to use!

Mo
Review №19

The staff at Cloverdale Auto Service if knowledgeable and honest! Take your vehicle here if you need repairs.

Ph
Review №20

John and the guys at Cloverdale great they work with you and they explain to you what’s going to happen and they give you the best price possible

La
Review №21

The customer service is awesome. I had to leave my car and was continually informed of what was going on, what my options were and the time involved. I have never experienced the kind of customer service I received.

Pe
Review №22

I went to a big box auto repair and was told the engine block failed the diagnostic test. I asked if they could at least put on a new hose so my coolant wouldnt leak so I could drive it someplace else since they said store policy would allow them to touch it after it failed (shaking your head in disbelief too?!) I had to call a tow truck to pick up my van out of their parking lot (!) and hauled to Cloverdale. Once there it was a $150 fix, engine block fine.

Ka
Review №23

For anyone working at or near the hospital, Cloverdale’s is a very convenient place to have your car serviced. I had an all around pleasant experience and will definitely be taking my car here for any future repairs!

Cy
Review №24

No bathroom shut it down

Za
Review №25

I would not recommend you do business here. They will tell you one thing then back track. They changed a bulb... and broke the clip and didn’t tape it or replace it so now it just dangles. They told me an oil leak that I asked them to fix “wasn’t an issue” then turned around and said the oil leak ruined my o2 sensor and we needed to fix it ASAP. Numerous other auto services that will get you right the first time without the run around. SAVE YOURSELF THE TIME AND TROUBLE

Ri
Review №26

I have always been super satisfied with the service here, they are able to promptly schedule and service my truck, with great service overall.

Me
Review №27

My car broke down on the way into work at the hospital. I was able to get it to their shop when they opened. They were very friendly and professional, filling me in as soon as they knew what was wrong with my car. They worked to get me the best deal and had my car fixed and ready to go by the time I was off.

Br
Review №28

The guys at Cloverdale Auto are awesome, I would highly recommend any friends/family that are seeking auto repairs/maintenance to them. Professional, friendly, explicitly clear and honest when it comes to work and pricing of work, and they even go through the effort of explaining their work to their customers who aren’t necessarily mechanics.

mi
Review №29

Great place!! Charles and Robert did amazing work!

Xi
Review №30

Nice and quick service. I will recommend this place.

jo
Review №31

They do a good job in a timely manner and at a reasonable price

J1
Review №32

Great experience with these guys. John & Charles are both knowledgeable with all make & model vehicles. The price is always fair, time is never wasted & their honesty is much appreciated. Great customer service all around.

Er
Review №33

I have had nothing but a positive experience at Cloverdale Shell. All of the work that has been done on my vehicle was carefully explained to me and the staff is fully transparent about the actions they will take before moving forward with any repairs. They have also gone the extra mile by sharing part rebate coupons with me even after I had paid my bill. The customer service here is exceptional and the work is professional.

Ni
Review №34

Great service. honest and personable techs.

Ga
Review №35

Ever since they changed the staff me and my relatives have had nothing but issues with them. Take a vehicle to get serviced or inspected that has no issues dont worry one will magically appear once it rolls into their shop. Also a relative was quoted for a part they said over 600 not including labor when another shop (not to far away) said it would be around 300 and thats parts and labor.

Be
Review №36

Friendly, excellent service! The guys at Cloverdale Auto Service will take great care of your car at a great price. Super convenient for hospital employees.

An
Review №37

Friendly and thorough

Do
Review №38

High quality ownership, service and mechanical ability. friendly staff is competent. excellent results. my (only) go-to shop! way exceeds my expectations every time.

As
Review №39

Excellent service, very friendly. Anytime Im in Winston I wont take my car anywhere else. I highly recommend this place!

Da
Review №40

Knowledgeable people with a great business and work ethic

L
Review №41

I took my car to this location only to get an oil change and some how they messed that up now I am having car issues and it because they messed the oil change up. I drove to ga it said that my oil life was at 20% little did I know it was empty or close to it because I had to add oil and Chevy did as well. which got me back home driving 20-60mph very unsafe in GA. when I took my car back the guy agree to fix it the problem because he felt bad that they messed my car up. agree to let me pay $401.00 for a job that cost over $1,000, also told me that I would be able to pay half and half when I got paid again. I called a few days after he made this agreement with me never picked up his phone to call me back i went to the shop he was not there was told he would give me a call never happen. so I took a trip back there early morning today and he told me I cant let you pay half because you might never show back up and told me I could not say he was being racist because a black guy works there. I was so confused on how that even came up and felt so disrespectful.even to say that I would do such action to not bring someone there money was was slander, because i am not that type of person. DO NOT TRUST THIS PLACE WITH YOU CAR. you will go in with a good car just needing an oil change and come back out with a car that needs a new engine

Ch
Review №42

Brought my car in for a tune-up. Always fast and great service.

La
Review №43

Good mechanics, knowledgeable, decent prices.

Do
Review №44

We usually get our car fixed inthe dealers service center. Our car broke at work and we took it at Cloverde Auto, as some friends recommended. True enough, they were very professional and will notcharge you for what is not needed. They even called to make sure our car is working perfectly. We will keep using their services.

Information
4 Photos
44 Comments
4.6 Rating
  • Address:2020 Cloverdale Ave, Winston-Salem, NC 27103, United States
  • Site:http://cloverdaleautoservice.com/
  • Phone:+1 336-331-3448
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • Radiator shop
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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