I need to get an oil change every place I called was book. I pulled in with the hope they wouldnβt turn me away π. Tre was able to get me in before they closed. The service guys were awesome and the cost was reasonable. Great service and staff!
If you need your π car serviced, an oil change, or especially if you need π tires for your car look no further than any Mock tire location including this one. The staff go above and beyond to deliver customer service, quality care, and fair pricing. They will always do whats best for you and your situation. They also have βΏ handicap accessible parking, seating inside, and a restroom.
Excellent customer service! We were out of town and had a flat tire. We drove up around half an hour before closing, and they were able to squeeze us in at the last minute and only for the cost of patching the tire. So grateful for their service!
Iβve used Mock Tire for 40+ years owing to their integrity and professionalism. Frank, James and Trey lead a first class organization that is top to bottom head and shoulders above the competition. A+++++++
Very pleased with service took me right in completed work in timely matter would recommend them highly to others
A friend of mine went into this store today and requested a quote to replace a tire she had fail on her way to work this morning. She was quoted almost TRIPLE what the quote was at another location tire shop for the exact same tire and services. Unfortunately this is not the first time I have heard about this particular Mock Tire taking advantage of women, and in my own personal experience my elderly mother had the same situation in the late 90s! Come on Mock, this is 2021, stop trying to take advantage of people!
They found $25 in my spare and returned it to me! Very honest and hardworking people. 10/10 recommend and my go to.
They got us in and out very quickly. Clean facility, nice folks.
Grateful for the fine folks at Mock Tire on Stratford. Recently had to have a wheel bearing replaced - they could have upcharged me by replacing the entire hub but only did what was needed. So good to have honest mechanics, and they are just really nice people too. Have been going here for years and always pleased. Frank, James and Trey (and their whole team) will do you right!
Ive been a customer for many years and todays experience is why. I took my car in and gave them a very long list of maintenance to be done. Come to find out they had already completed the services in previous visits. I was ahead of the game and they were honest enough to show me exactly when and what had been done last few service visits and not perform services that were not necessary. So appreciate their honesty and good work!
I rate my experience as A+. I had a nail in my tire so I had it towed to Mock, as it is close to where I live. I fully expected to have to buy a new tire since I have no knowledge of such stuff. They plugged it and told me to keep an eye on it. The cost was ~ $28, far less than I payed the towing company.My point is they easily could have charged me for a new tire and Id never have known the difference. But they didnt. Instead, they tried an easier, less expensive solution first. My tire is still fine, too. I greatly appreciate such honesty and care and will certainly be back for anything car related.
Im very picky about who I have work on my cars. We moved to North Carolina in 2017. While searching for a place to service my Jeep, and to have new tires installed. a friend highly recommended them to me. When I arrived at the location, I was greeted and asked what I needed. we discussed options, prices, and time frame. they actually listened to my concerns, and provided solutions to put me at easy. When my wife had a tire issue. they resolved the issue with out any over selling, or shady tactics most shops do with females. They have become our first choice when it comes to needing tires. as Im getting older, I will likely start using them to do some of my more difficult repair work. like struts, shocks, ball joints and bearings.
I have been using this business for many years and have never been disappointed.
This is a truly outstanding shop Ive been going to for many years with a variety of cars, travel trailers and cargo trailers from antique to modern. I have never been misled, talked into things I didnt need, or given anything but skilled quality service. The technicians are good problem solvers, not simply screen readers. The service writers are knowledgeable technicians themselves. Mock has helped me with custom seat belt installation, electrical, computer, fuel and engine management problems, tricky wheel balancing jobs, brake service -- and regular maintenance and tires. I trust these folks because theyve earned my trust.
Went to them last year for tires & few other things very reasonable prices great customer service
Mock Beroth is far better than any auto service company I have ever used I highly recommend those people
I have used this place for years. They have always had fair prices, are fast, and been very transparent about the work they do, calling to let me know if pricing and additional needs my vehicles have.
The best! Thanks everyone for fast thorough service coming thru for me as an out of town visitor..Great recommendation from AAA!!
Always nice and friendly. They let you know what you need and if it needs to be done immediately or can wait until next visit.
Fantastic customer service. Helped me out right before closing time. AND then they replaced all 4 tires the next day (per my request) at a great price. Could have charged me for an alignment as well, but since tires were on spec they were honest and didnt charge me. Dont look elsewhere for anything tire/wheel related.
They were upfront about the cost and they repaired within 2 hours. Iβm a regular customer and have been taking my car there for years. Always pleased.
Iβve been going to Mock Tire on Stratford for 10 years. Theyβre always great about doing exactly what is needed on my car and giving me estimates and updates. Love them so much!
Great service! Best my car has driven in awhile! Thanks and Happy Thanksgiving.
The crew at Mock Beroth, on Stratford Road, really went above and beyond to give me the best automotive service experience Iβve ever had. Theyβre honest and hard working folks that really take pride in their work and know how to give high quality workmanship in a timely manner. Would highly recommend for anything tire or preventive maintenance related!
I highly recommend using Mock Tire on Stratford rd. I had a tire that need to be replaced and a tire that needed to be patched. The guys had my car taken care of in no time. This company must pride themself on professionalism because everyone acted in the most professional manner. I really appreciate the great job they did. I will be using Mock Tire on Stratford rd for all of my tire needs in the future.
Been with these guys for over 20 yrs. Quality work, honest,....straight shooters!! Highly recommend the Stratford Rd. crew!!! Thanks guys!!
We recently switched our company cars over to this location and Iβve been really pleased with how professional and nice the front desk and crew have been.
Had both work and personal repair work. Impressed with communication and timeliness of the work done. Quick diagnostic and call back with estimate. Work performed much sooner than most shops and done well. Would highly recommend Mock Stratford.
Honest people, good service, they are always looking out for your best interest. I take my car there for everything and always know that they will take care of me!
Great service all the way around!! π
Always helpful, with whatever I need done
Professional courteous friendly and straight forward. They did what they said and less then the quote! What more could I want?
I am always satisfied with the work they do for me and they have wonderful customer service.
Great people that really care about the customer. They are honest and very knowledgeable and I can depend on them to give me the best quality service for a fair price. I highly recommend Mock Tire on Stratford Road. Give them a call.... you will not be disappointed.
High quality service and professionalism. Knowledgeable and courteous staff. I would highly recommend.
I love this place! The service is always great with reasonable prices AND theyre always great to give me a ride to work while theyre working on my vehicle. Ive been using them for years now!
Simply the best. High quality work, yet prices are fair. They do pretty much everything. If they dont do it, theyll give you someone reputable to go see. There are no surprise charges with them. If they come across a problem, or potential problem, they let you know how soon it should be addressed, and how much it will cost. I have trusted them with my vehicles for about 10 years. Dont go to a dealership, go to Mock on Stratford Rd. Frank and the boys are the best. Period.
The best service and kindest people I could ask for. After an accident took out my front wheel and tire, I drove in very stressed and frazzled on a doughnut tire β the staff immediately took me in with such generosity and calmness. They gave me the best and most honest deals, really looked out for my safety, and even drove me to and from the hotel I was staying at while we waited to get the new wheel delivered the next day. It was an overall stressful situation, but the expertise and holistic desire to support at Mock Tire made the experience so much better and calmer than it could have been. I am so grateful to their expert and generous team.
Great service and their work is right, Always!
Very good service had a bolt in my tire we had a trailer behind us there helped us out of the lot
I had screw in one of my tires, I called to make an appointment to have it removed I didnt need one. The next day I took my car in, the Gentleman was all very friendly very professionally and very respectful. This was my first visit I will be using them for all my vehicle needs.
Mock Tire at Stratford is the best tire place in Winston Salem. They are kind and professional. We had a flat tire yesterday on MLK Day and despite having no appointment and them being very busy they were able to get the tire fixed in under an hour for less than $30. I use them for oil changes as well. I am a big fan.
Ive been coming to mock tire for over 20 years. Best service in town hands down. Very professional staff. Very reasonable pricing. I wouldnt go any place else. I highly recommend using them for your vehicle service needs.
Mock Tire is the mechanic that I fully trust. They are always very quick with service, willing to answer questions, and they do a quality job. I come to them for all my auto needs!
I have always been pleased with the service and pricing at Mock Tire on Stratford. A great bunch of guys. They have been taking care of my 3-4 vehicles for at least 20 years. Quality of work is Excellent. They dont recommend using the inexpensive Advance Chinese parts. Original Equipment replacement parts is the thing, so Parts Quality is Excellent also. Pricing is too. Im not saying that the guy on the corner might not have some blemish tires that are cheaper! But my wife can walk in there and they never take advantage of her! That means alot to me. A business I can trust. Give them a try. Youll be glad you did.
Very friendly and speedy service. Well priced. Frank was very helpful and listened to my car needs!
I have been a customer of Mock Tire for years. Frank and the staff at Mock Tire are always very professional and take great care of my vehicle! Recently, I was afraid that I might have a leak, and although they were slammed that morning, Franks staff took a look and determined I had nothing to worry about. On top of speedy service on a very busy day, there was NO CHARGE for the time! I am very pleased with my continued service and hope to remain a long-time customer! Thanks, Mock Tire (Stratford)!!
Been going to Mock Tire on Stratford for 30 years! Frank and the guys are always friendly and most helpful. They are honest! Not going to up-sell you but will let you know if you are in need of something! Great place!
The Stratford Road crew has been and is still the high bar of tire and service shops. Why would you go anywhere else? I donβt and wont.
Staff is very friendly and explains what that found in detail; but where you can understand what they are saying. I was referred to them by my mechanic Ralph at West End Auto.
Couldnβt have been happier with my experience. They informed me with anything they were doing with my vehicle and waited for my approval. I would highly recommend this location or any of their locations. Great prices and even better services!!
Their prices are as good as anybodys. They will add a personal touch. They plugged a tire for me for free when I bought the other 3. Put best tire on my spare too.
I have used Mock Tire for years to service a variety of cars. Started there because they are close to my work. Stayed because they are awesome and their customer service is supreme. They do way more than tires. I highly recommend!
Clemmons location is the best, all locations are good. Ive been a customer of Mock since I was 16 years oldnow 57. My father was a customer. The have the best prices around, recently save me over $2500.00 on dealer quotes and did an awesome job, quick, courteous and friendly using factor parts. Always looking for a way to help. I buy all my tires, mechanical work and oil changes from them. I have 4 vehicles they service. If you not using Mock youre not get what you paid for, great business. I recommend them to anyone.
I have a lot of confidence in Mock Tire. I feel like my car is in good hands.
Great Quality and customer Service.
Always a great repair or replace for the maintenance of both of our vehicles without robbing us
Awesome prices, fast service and knowledgeable staff!! Would DEFINITELY recommend to anyone and everyone!!
This place is as busy as the one on Peters Creek. I went here because there was no appointment there and I needed to get my repair done. The guy at the counter was courteous and helpful. They told me exactly how long it would take and it was ready then. I would go back again. It is a smaller building and there is not a huge waiting area like at Peters Creek.
Recieved excellent advice and service here when I purchased my last set of tires. Friendly employees and fair pricing.
Great service! Left at closing time and tire light came on as I was pulled onto highway. They stayed late for me to come back by to make sure everything was safe to drive.
I used them years ago and had a pleasant experience with them. Today, they really shined for me. I called and asked if they could fit me in for an alignment after getting tires from another location. They said they could work on the car if I could get there by 4:30. It was a long chance, but I got there at 4:38, and asked if they could fit me in anyway. Not only did they take my car back immediately, but they were incredibly polite and professional. The prices are good, the work is solid, and the people are courteous and do a thorough job. In a world where it seems customers are just another number, its nice to have a place that seems to care about their clients and can fit people in despite imperfect schedules.
Everything was done in a timely manner and I didnt have any appt.
Got a tire patched here. Service was quick, staff was friendly, price was good. Would highly recommend.
Frankie, James, and the whole Mock team never disappoints. They are always willing to help, fair prices, and great service!
Great customer service. Honest car care.
They handled several minor car repairs for me in a timely manner this year.
Love this place! Found it after the jiffy lube was trying to tell me I absolutely needed new tires to pass my inspection. I had already gotten something else done they said I βneededβ and they never said I needed tires prior. Came here and they told me it was still in the limit and that it wasnβt absolutely necessary but I would need to get new tires within the month. I still got new tires from somewhere else, but I didnβt immediately need them to pass my inspection. Been going here since then for all my car troubles and have had excellent service since. They do let me know if I need something done and within what time frame, and they never try to rush me to get something day of. Another story: I procrastinated and didnβt look up if they were closed on sundays. I had a vacation to Wilmington on that next day and I actually overslept. I went there at 10 (the time I was supposed to leave for the trip) and got an oil change and inspection (that they reminded me of, but I didnβt need it right away). I went ahead and did it cuz Iβd be far from home and didnβt want to be stopped because of it. I asked if it would add to the time, and they said it wouldnβt. They initially told me it would take at least an hour, but it actually too 45 mins (even with the added inspection). I may have gotten lucky, but I did explain my situation prior and they said theyβd try their best and fastest and they delivered. Again, it may not happen next time cuz I got lucky, but they did what they said they would and I appreciate it.In short, very reliable and honest with their customers and they donβt push for something you donβt need. Highly recommended.
Got me in quickly for a tire repair. Very friendly staff and reasonable prices!
They stand behind their work and go above and beyond to do the job right!
Today I was at mock tire super professional shop good prices front rotors change and adjust rear brakes no more vibration in front of my car very good job thanks tray looking forward to bring my wifeβs car to your shop
They did a nice job with my alignment, and I was pleased with the customer service.
Mock tire is always dependable. Iβve trusted then completely for decades. If you have a car you should use mock tire.
Exceptional service after emergency flat tire, drove me to nearby hospital for my brothers surgery. Very nice men.
Excellent staff, was able to fix my problem at a very affordable price. Thanks for being there MOCK
Fast and efficient. Reasonable prices
I no longer live in Winston but still have my car serviced at Mock Tire when in town visiting my parents. Frank does excellent work!
Completely satisfied. Needed an alignment for my Kia. Also got two brand new tires with 6 month no interest financing!
Honest Auto Repair. Friendly Employees and Mechanics. I totally trust Mock with my car.
Quality work at a fair price. Trust their work
Staff is super cool and I was in and out. No worries.
I couldnt be happier with the service I received. Thats why I keep doing business with Mock Tire.
Honest and fair. Always. Love the Integrity of the people that work there.
Thanks for helping out
Pleasant, reliable service.
They have been taking great care of my vehicles for years. I trust them.
Great job as always. They are my go to guys whenever I have a problem.
Nice, ethical people that treat you fairly. The best!
Frank was great! Thanks for the great service.
Great prices, deals, and service!
All ways had good service, friendly staff.
Great tires......Mock does a great job......My kind of store
They are great they taught me about checking for my tires correctly and saved me money!!!!!
Price, service and consistency in both. 25 years and still using them
Very personalized service. Had the tires I needed in stock.
Have dealt with guys at Stratford Road for over 20 years. Always fair, reasonable & trustworthy.
Very Nice and Friendly Sevice
One tire checked...sooooo slow....
Local folks giving good service.