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Old Town Auto Works
5501 Reynolda Rd, Winston-Salem, NC 27106, United States
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Old Town Auto Works
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Me
Review №1

These guys are the best! They are so nice and polite every time we take our vehicles in, and do a great job quickly getting us a repair. They always treat us like we are special customers and call us by our first names when we come and go, but when other customers come in they get the same treatment. I would highly recommend them over other local competing businesses.

Ru
Review №2

I went to old town auto shop for a custom job after hours and after having it partially done and just needed the finishing touches was told to just take it back to where I got it installed mind you I stressed how critical it was I needed it done I told him I was going to be 20-25min late because of traffic coming from out of town he said it was fine and completely understood I’ll never come back for that type of treatment

An
Review №3

Been going here for about 3 years. I am please with services. Professional, Experts, Prompt, and Transparent Merchants.

Te
Review №4

Old towns the best in my book nobodys perfect but these guys try to be

Ma
Review №5

Decided to try Old Town Auto after the previous mechanic we had been using didnt want to work on our truck. They were extremely professional, courteous and was able to repair the truck within the same day. They have just gained 3 new customers. We are very happy with the service.

Ti
Review №6

Good job helping to take you take care of your vehicle... they are dependable (if you can get it)🙂

Ed
Review №7

These guys Brett and Mike gave got to be the most honest mechanics Ive known since Ive came to NC. They will let you know ahead of time whats wrong and ask you if you want it fixed. If it needs to be fixed for your car to be safe they will let you know. Ive used them for over 15 years and Ive never had anything other than the best treatment from them. They treat you like family thats the best way I know to put it

Ki
Review №8

This has been the best auto repair shop I have ever used. You are treated fairly and never have to wonder if they are pulling a scam on you. They are honest and reliable. I have recommended this place to a lot of people because they are the best!!!

Ma
Review №9

This place has been referred to me 3x. 2 of those times, they were so busy that the wait time was 2 weeks. They should probably hire more mechanics. Im sure the quality is excellent and they were nice . I give the low rating because theyre never able to help.

Ar
Review №10

In my opinion, this is as good of a business - ANY BUSINESS - that one could work with. Mike and Brett know what they are talking about, are kind, thoughtful, and they and their staff are aces at what they do. There is value in having the job done right and theyve always done so with my familys cars. Theyll leave you smiling - a major plus in my book.

TY
Review №11

This shop is hands down the best auto repair place in town. They have fixed not 1, or 2, but 3 of my vehicles that havent had any problems since. The staff is very easy to get along with. Certified techs and mechanics are knowledgeable and thorough. The best part so far is that they didnt keep my vehicles for a long time before they called me to tell me that they had me all set to go.

S.
Review №12

They are dependable, efficient, and friendly. They are also fair in pricing the work they do. I dont trust my car repairs to anyone else.

Al
Review №13

Love these guys professional at their job!!😉

Ga
Review №14

Great service will do extra and go out of their way to get the job done has done extra things for my bmw no charge put bolts on that were missing put a loose light back in place so considerate

ja
Review №15

Excellent place to get your vehicle repaired. Honest, friendly, good guys. They do quality work and stand by there work.

Mo
Review №16

They are awesome, they will tell you what is wrong with your car and what needs to be done later. I appreciate that and them for great service to the community through for years.

Cy
Review №17

Great place to go if you need your vehicle worked on. Very reliable people & honest.

Ni
Review №18

These guys are the BEST. Ive been going here for years. They have the best prices and the most FRIENDLY staff. You can call them up and make an appointment if you need them sooner they will fit you in. If your looking for someone to work on your car right. Go to old town auto works.

Da
Review №19

Very nice experience. They fit me in the same day I called (which I would recommend doing... calling ahead). Fair pricing and really nice people.

Ro
Review №20

Brett and Mike will take care of your vehicle like its their own. Great turn around time and prices better than any dealership. It is best to have an appointment, but they can work your vehicle in without one also.

Jo
Review №21

Theyre always extremely helpful and have helped me out twice on my car now.

Co
Review №22

These guys are awesome. Very kind, honest, and trustworthy. I absolutely trust them with any of our vehicles. Quality work, and time efficient too!

Wy
Review №23

Amazing service. They do everything they can to help you. As a student, I’m focused on keeping my car running cheaply. They were able to fix everything on my car for half the estimate of another garage I visited. Thank you!

To
Review №24

After running over a large nail late Monday, I was able to call them and get estimates for 4 new tires the next morning. They ordered my tires for me and I dropped off the car Wednesday morning without an appointment and they took ~1 hr to complete. They were extremely nice and knowledgeable, competitive pricing, and squeezed me in with a lot FULL of other vehicles. I am new to the area and came here based on a family friends recommendation. I will now be going back for any and all vehicle servicing!

Ho
Review №25

The only place I will take my car. Me and my family have been going there for over 25 years. Service is excellent.

Ca
Review №26

I rarely ever review on google but these guys were incredible. Great price to replace the starter on my Honda Accord. Extremely friendly, knowledgeable, fast and fair prices. I would definitely recommend Old Town Auto Works to anyone with car issues.

lo
Review №27

I have been twice and both times they have been quick to fit me in where they could. All the workers are incredibly nice. They fixed exactly what I needed and at a fair price. So glad I went here.

Ro
Review №28

Friendly and reasonable prices

Ju
Review №29

Called about my car shaking, was told it was my rotors so I expected to have them replace along with my pads, but they called me and told me that they just needed to be resurfaced and that the pads were fine. Shaking is gone, breaks work better than ever and I saved a few hundred dollars. I went there bc people told me they were trustworthy and they were right.

He
Review №30

This place is run by 2 guys who are honest and so fun!!!

Da
Review №31

Friendly and professional. Nobody likes to have their vehicle worked on. But we felt good when we left with our Jeep. Will definitely use them again.

Br
Review №32

We have been very pleased with the quality of service at Old Town Auto Works. They quickly and correctly diagnose the problem with our trucks and then fix the issue quickly and at a fair price. Thanks to the quality care my wife and I still safely drive Tacoma pickups (2) with a combined milage of almost 500K miles! Thanks so much.

VN
Review №33

Great service, and the workers are honest

Mi
Review №34

I drive out of my way to bring my vehicle to Mike & Brett. These gentlemen are honest and great at what they do. The advice and recommendations they give are as if they are working on their own vehicle. I own an older car and they are the ONLY ones I will bring it to because they keep it running.

Ja
Review №35

I have been dealing with Brett, Mike and his staff for over 25 years. They are always friendly considerate and honest about repairs and costs. They go out of there way to make sure the customer is satisfied. I highly recommend them for your auto repairs.

OL
Review №36

Great quality work and very friendly. Service is provided very quickly!! I drop the car off of an evening and its ready the next day.Highly recommend.

A
Review №37

You will not find more honest or better mechanics anywhere. I moved away but drive back for their excellent, fairly-priced services because I trust them completely!

Ca
Review №38

I have been taking my cars to Mike and Brett for 18 years. They are considerate, knowledgeable and understanding. I appreciate how they always take the time to answer questions. They are patient with me and my concerns even if I get anxious about what actually may be small.

Is
Review №39

Brett and Mike the owners are awesome as people and knowledgeable mechanics. I was recommended to them by friends, they had good reviews online and even the tow truck driver had good things to say about the shop. They are prices are excellent and they really get to the problem and explain everything in detail. I moved to NC in 2012 and spent a lot of money at different shops, Im glad finally found myself my go to mechanic.

D
Review №40

The guys here are awesome. They are excellent when it comes to repairing your vehicle. The cost of the services are great. The staff treats you like family. I will continue to take all of my vehicles there.

Wi
Review №41

While I have had minimal work done here, my experiences with them have felt honest . I have had multiple minor services such as brake service and coolant hoses replaced here for a 1999 Audi A6. I also brought my 96 Roadmaster here for a 2nd opinion to confirm what another shop had told me. They were able to confirm the the service and didnt charge me for looking at the car. If you have a foreign car that needs work, I would start here .

Ti
Review №42

You will not find a better place for your auto repair needs. After years of bad experiences with mechanics, Brett and Mike were a ray of sunshine. They are nice, honest and efficient. As long as I live in this area, Oldtown Auto Works will always be where I take my vehicles.

Th
Review №43

A rare find these days, just a good honest bunch of guys here, great mechanics, friendly atmosphere, and they always do great work. I highly recommend these guys. My wife and I will go here for everything.

Te
Review №44

Been coming here for a couple of years now and its the best shop Ive ever used. Brett and Mike are honest, friendly, and fair. They are super quick and have the best prices!

Ke
Review №45

Like the other reviews say, Mike and Brett run an honest shop and the mechanics do great work. I blew the head gasket in my 99 Eclipse a while back and they fixed it right away. They also didnt try to overcharge me or replace parts that didnt need replacing. I will continue to use them for all my car maintenance needs.

An
Review №46

Great owners Mike and Brett. Very honest and fair about the assessment of your vehicle.

St
Review №47

Ive been using Mike & Brett for over a decadeYou wont find better service, or preventative advice. Best guys in the business by a mile.

Da
Review №48

These guys arent good ... theyre superb.Heres the setup: my wife had a noise coming from the right rear, seemingly the brakes. We havent had the rear brakes done either for a very long time, or at all, on a 2006 car with 78K miles.What could they have done? Replaced the brakes, and drums. We wouldnt have known.What did they do? Inspect and clean the brakes on all four corners, tell us that the rear brakes had plenty of miles left on them, and sent us on our way for $30.These guys have customer service running through their veins. They could teach customer service. For the expense of a full brake job, theyve earned a loyal customer.

Yv
Review №49

ALWAYS good service

Ro
Review №50

Great, they give you a price and and do what they say, when they say at the price they say.

Pa
Review №51

Great honest guys, does great work on my car. HIGHLY RECOMMEND

Ri
Review №52

Mike and Brett and their crew have looked after me and my family automotive wise and the service is beyond the best in the triad

Co
Review №53

This location is an excellent place to go to have work done on your car, truck, van worked on.

An
Review №54

Great service and quality work at a good price!!

Ri
Review №55

These guys do a great job on your vehicle and are much more economical than most of the dealers. Very honest, friendly and efficient service. Been going here ever since they opened.

Mo
Review №56

Friendly staff good mechanics

Ch
Review №57

These guys are the ONLY shop Ill take any of my vehicles to this side of the Mississippi River. Ive come in with 3 days worth of work on my truck and had it back in my driveway in less than 24hrs and drove better than I couldve imagined. They came in under estimate (everything on the estimate was completed) and still beat any other shops quote by more than $300. And I had it backdays sooner than anyone else couldve. These guys are straight to the point and get it done very quickly. Most trustworthy mechanic shop Ive ever had the pleasure to do business with. I recommended OTAW to anyone I know and encourage anyone I dont know to come out here and give them a chance. Theyve never let me down on anything Ive brought in.

Mo
Review №58

I absolutely love these guys. Great prices and they dont attempt to upsell. The price that they quote you is usually higher than what they actually charge and they stand by their work.

Ji
Review №59

I appreciate an trust these guys! They have treated my family an me GREAT!

Ma
Review №60

Service is always the best. Very cordial, and fair. Christian based. Been doing business with them for years wont go anywhere else.

de
Review №61

Friendy, honest and informative mechanics. I trust them....prices are fair 😊

Pe
Review №62

OTA was very professional. The work done was fast and done right. I will return for repairs in the future.

Da
Review №63

Nice owners. Honest and tell you the truth about your vehicle. They work with you .

Go
Review №64

Mike and Brett of Old Town Auto are the most reliable and trustworthy mechanics in the entire town. Nobody matches their incredible quality of service at fair and honest prices for the solid, quality work they do.

G
Review №65

They are professional, good rates and do a good job. As a female, I appreciate that they listen attentively.

An
Review №66

They are the most beautiful people you would love to meet and they will get you in and out they really care about people

Tr
Review №67

These guys are good at what they do, they are fast, and theyre honest. You cant do much better than that.

0
Review №68

Wonderful owners and staffed with very competent technicians

Ag
Review №69

My husband and I used Old Town Auto Works for oil changes and repairsfor years and were always pleased with their service and their work. I am stillgiving them my business and suggest that, if you dont have a special placealready, TRY THEM. You wont be disappointed!

Da
Review №70

Great shop to work with. Fast service and fair prices.

do
Review №71

Outstanding!

Ca
Review №72

Cant say enough about the years of reliable auto service from a remarkable group of people.

Mi
Review №73

Been a customer for over 10 years. Always fair, honest, and timely. Very competent folks.

An
Review №74

The most honest and quality mechanics in the truss

He
Review №75

Great service and incredible employees.

Gr
Review №76

They are the only mechanics that I trust with my car. They are Fast, friendly and you get more than your monies worth in service.

Je
Review №77

The best garage on Reynolds road always there for you

Ja
Review №78

I have all my car work done here

An
Review №79

I highly recommend this company for the honesty and friendly service. Ive had them work on all my vehicles since 2005 and will continue as long as they stay in business.

Br
Review №80

Best in the Triad area bar none.

Ja
Review №81

Great service and expert work!

Ke
Review №82

Reliable service, exceptionally kind and honest owners, a one-of-a-kind auto service place in Winston-Salem!

Mi
Review №83

Honest shop.... Great guys.... I highly recommend Oldtown Auto Works..

Ju
Review №84

Always does high quality work and gives honest advice for automotive work.

An
Review №85

Professional, friendly, and affordable... ladies, they will never mislead you.

Am
Review №86

Wonderful service and amazing workers!

Mi
Review №87

Great people...They fit you in quick☺

Ch
Review №88

The best mechanics in NC. They are honest and prices are always reasonable. My cars go no where else.

Ba
Review №89

Very friendly, reliable, and affordable.

Bo
Review №90

Charged $94 an hour for labor for changing a thermostat. 1.2 hours for a Cobalt. $189 total just to replace a thermostat.

Ru
Review №91

Honest, Christian Men of God working on your car. Doesnt get much better than THAT!

Le
Review №92

Good prices, honest people, high quality of work, quick turn around time. What more can you ask for?

Do
Review №93

Great bunch of guys - trustworthy, friendly and knowledgeable.

Bi
Review №94

Great work as usual!!Bill Colvin

St
Review №95

Cant say enough good things about this shop

sc
Review №96

Trust. When you find car repair you can trust you stick with it. I will never take my car elsewhere (1996 Honda with 375,000 miles)

Tr
Review №97

Nice. love the cell phone tower

He
Review №98

Great automotive service company.

Je
Review №99

Only downside is how popular they are :)

Ex
Review №100

They are nice and honest.

Information
4 Photos
100 Comments
4.8 Rating
  • Address:5501 Reynolda Rd, Winston-Salem, NC 27106, United States
  • Site:http://winstonsalemcarrepairs.com/
  • Phone:+1 336-924-4939
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:5:30AM–5:30PM
  • Tuesday:5:30AM–5:30PM
  • Wednesday:5:30AM–5:30PM
  • Thursday:5:30AM–5:30PM
  • Friday:5:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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