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GameStop
3581 Pkwy Village Cir, Winston-Salem, NC 27127, United States
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GameStop
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As
Review №1

Cant stand the smell of the place. Smells so strong of weed if your not used to the smell its enough to smother you.

Ch
Review №2

Rude staff that makes up policy as they please. Example: Asked them to hold a game for an hour for me when another location ended up having the incorrect title (drove 30 mins to pick it up, that store manager apologized over and over). The store manager flat out refused at first, tried to explain what happened and it was a gift, and basically had to beg for her to set it aside to make up for the mistake. They continue to transfer good employees to other stores. After working at Gamestop for two years and customer service for 20 plus, I know what they are able to do or not. I would rather drive further and pay more than deal with this store.

JR
Review №3

Initially, I bought a used game, but when I brought it home, it would not work. I took the game back and bought a new version for $2 more. Very happy with that. I am up set to find out that very many of the people at the Peters Creek location have been fired. These people had been there for many years and have always been very respectful to me. Not sure if I could come to Game Stop again. I used to be a constant customer.

CD
Review №4

Really friendly and helpful people.

Ar
Review №5

Excellent selection of games, new and pre-owned.

c
Review №6

I like stopping at this store. The staff is friendly and helpful, unlike the one inside Hanes Mall shopping center.

Li
Review №7

Called to inquire about a game, very friendly and put game aside for me. Easy transaction and took the time to tell me if other products that I may have interest in.

Ad
Review №8

Great service and prices

Be
Review №9

I dont recommend Gamestop online, but I do recommend this store. They took care of an issue with my online purchase when the company never even responded to calls or e-mails. Great staff and great customer service at this location.

1M
Review №10

I dont play the games I went to Burger King

Ya
Review №11

This store is good but to no fault of the staff working there, selection of items is not as great as it once was. Staff is friendly and knowledgeable.

La
Review №12

Very good service

La
Review №13

Great, kinda small but great customer service. The pops were on sale too.

Do
Review №14

Bridget was unhelpful and deceitful. I came here because the old manager was a friend of mine and a good guy. Will not be coming back after this experience.

Ki
Review №15

Their gaming expertise is always valuable! I feel like everyone that has ever worked at this location has been spot on with recommendations, game reviews, and customer service. We go here often and I have NEVER had a bad experience. They are always willing to go the extra mile to help out their customers and get any issues straightened out immediately! Thank you for your dedication to the gaming community!

Je
Review №16

They offered 4$ for 5 Xbox 1 games that are popular

Br
Review №17

Very respectful and helpful

Ri
Review №18

I really enjoy coming to this store. Friendly staff and very knowledgeable. Its a small store but has a decent selection. I wish they had a floor person to answer customer questions. Guys behind the counter spend too much time doing this...took me almost 20 minutes to check out standing in line behind people.

ca
Review №19

Nothing bad to say all good. They always make you a good deal and the grandkids loved it because they always work with him and find what they want or get it real quick. All the people that have worked there since weve been going have been okay good knowing what theyre doing. That helps!

Th
Review №20

Sam employee at this location was awesome

Ju
Review №21

The best game stop! Timothy is the guy you want to see. Has always helped us find exactly what our kids are talking about. All the guys that work there are really good. You wont be upset walking in here.

SG
Review №22

Only giving it 4 stars Because games are more expensive at this location then the other locations in Winston

Le
Review №23

Tim,Randy,Alex, Dakota are awesome. Ive been going to this store for 10 years an the people here are very knowledgeable with everything that you need to know as a single mother and dont know anyting. They will even take time out of their busy schedule to help you over the phone. this is a five-star GameStop and if you have not visited here then youre missing out on an awesome staff.Lisa & Landon, Daniel

ST
Review №24

Really quick service

ti
Review №25

Diamond hands! GME to the Moon!

Se
Review №26

Just finished talking with one of the employees, Tim, very welcoming introduction and genuinely seemed to want to help me and answered all of my questions. This location is clean, very hospitable, also very welcoming. Great job by the employees and managers

Aa
Review №27

Always very helpful and friendly.

As
Review №28

Always friendly service! Fast prompt professional and if your looking for a recommendation in a genre of your interest, they will be happy to help!

Ka
Review №29

I cannot say enough great things about this store! I went there looking for a semi rare pop that had recently been released. Although they did not have it in store the gentleman working there (Dakota) waited on hold for about 15 mins with the warehouse to ensure that I would receive the pop via mail. He and his co worker (did not get his name but he had dark shoulder length hair and glasses) were both super friendly and very helpful!

Ar
Review №30

Money for my used games got me Star Wars: Squadron for free plus $15 left in store credit. SCORE

De
Review №31

I was looking all over for a rare SH Figuarts that was sold out online and everywhere else I thought to look. I went into this location to see if they could help, and within two days, they got me the exact item I was looking for.They went the extra mile to do the impossible for me. Customers are valued and treated very well here.

Ne
Review №32

These guys are always super helpful, glad to have this location nearest to my home

Jo
Review №33

Great gamestop my personal favorite one everybody is really nice and helpful

Da
Review №34

They have cool pokemon stuff.

Ad
Review №35

Horrible attitudes, bad service and sold us a game that didn’t even work then wouldn’t replace it

As
Review №36

Prices are usually some of the most expensive around.

Lo
Review №37

Great staff, helped when I was having problems with my Xbox 1S and controller

Da
Review №38

Service is good but had to go back to store returning reconditioned Xbox controllers that didnt work

Sk
Review №39

Excellent help finding what I needed

Do
Review №40

Fantastic experience with midnight launch here. Super friendly and knowledgeable staff, clean and organized store and barley any wait time. Manager was very spunky and helpful.

Sk
Review №41

Wonderful staff who are always there to help. The place can feel more like a second home/group of friends than a gaming store at times, a great positive in my opinion!

T.
Review №42

It was fine. I found what I needed with minimal effort. I was greeted upon entry. Bought the item and left without much upselling. I generally buy from another retail giant for games and accessories.

Is
Review №43

Very good customer service, One of the sales representatives named Alejandro helped with the purchase of a used gaming system. Alejandro helped me save money and provided some needed insurance for the device as-well. Alejandro was very professional and had knowledge of the product he was selling. The rest of the staff even assisted with me getting to the door, thats what I call great care..

Mr
Review №44

Awsome staff, quick service you will most likely leave happy.

Tr
Review №45

The selection is good and the staff gives great customer service

Sh
Review №46

Loved my visit. Staff was super friendly and knowledgeable. Even printed off a list of available games in store to choose from. Will be back soon.

Ta
Review №47

This place is awesome I went in to get my grandson a game I had no idea what my grandson was wanting I asked the staff to talk to my grandson on the phone so he could tell her and she did so without any problems and with a smile, and the price of the game was great.

Me
Review №48

Terrible trade in deals and stuck up staff

Mi
Review №49

Real friendly people there. They have a good selection of stuff.

La
Review №50

My husband bought a refurbished Xbox here and it is still going strong.

Sa
Review №51

Every Game Available ! Interactive Play To Check Out Games, Great Bundle Sales ! Way To Go Guys !

Pa
Review №52

Associates are smart and good with information to help you make the decisions you need to help with your selections. Best game store in the Triad area!

De
Review №53

Awesome staff who is very knowledgeable about their game selection. I always enjoy coming into this location.

Ti
Review №54

The manager is awesome ( he knows what hes doing). However, if you dont know all the details about all the games, some employees may not tell you what you need to enjoy the game you purchased. Also ask to look at the game disc before you leave or buy the game. Ive had to make plenty of return trips because of a used disc that was scratched and wouldnt read.

Sh
Review №55

Was going to swing by and grab a ps4 but afyer the second time I was put on hold for 15 minutes I just decided to go to Walmart.. Great customer service guys

Ro
Review №56

This is the GameStop to go to! #1 in my book. They take care of their customers and always try to help you out any way they can.

Am
Review №57

Yaaaassss. Always have my teens covered.

Jo
Review №58

Not everybody loves GameStop but you got to look to see what the promo are staffs always helpful

Ni
Review №59

Love the people that work here. Very friendly and helpful.

Ro
Review №60

Very clean, organized store. Friendly associates. Great experience!

Ha
Review №61

Always a great experience, knowledgeable and friendly employees never make you feel dumb even when asking the basic questions.

Ma
Review №62

Good customer service I go there all the time

As
Review №63

Awesome team that works at this location!

so
Review №64

Amazing staff, amazing games love it there. Reccomend 10/10 its gonna be my first job

Do
Review №65

Tim is an amazing associate and goes above and beyond his duty .

Sc
Review №66

The young man working behind the counter was excellent.

Da
Review №67

Great place. The manager is awesome...only gamestop worth going to

Ve
Review №68

Great service! Beautiful store! We will come again!!

Br
Review №69

Nice and friendly. Would recommend to anyone close in the area.

Le
Review №70

The first gamestop since I move to NC that I was treated like people. Im proud of the guys working there they take the time to explain with patience .

Da
Review №71

They always help me out with everything...kim the best help for anything

Da
Review №72

Best video game store, have a lot of games from past gen consoles still available

Wi
Review №73

Great place to buy games. Always a great choice, and helpful personnel.

Review №74

Kindness and wonderfull employees

Ne
Review №75

Best GameStop. Staff is always friendly and helpful.

Se
Review №76

Excellent service and an answer to every needy questions

Ad
Review №77

Knowledgeable staff for the most part however, the seasonal staff doesnt always know the deals and specials being offered.

Jo
Review №78

Best game store with great helpful employees who does not mind answering any questions.. thanks

Da
Review №79

High prices always want to upsale like the one on hanes mall blvd better they let u get in an out if thats what u want

Ma
Review №80

Always a great place to stop in.. very knowledgeable staff, good atmosphere

Jo
Review №81

Great associates, very helpful and great sales oriented opinions. Will return!

Am
Review №82

The employees are friendly and helpful but its usually slow at checkoit

Ma
Review №83

Nice people..

Jo
Review №84

Everyone here is super friendly and willing to help you find the right game for you!

Wh
Review №85

Employees are always so helpful and friendly

Br
Review №86

Great staff, the place smells musky, need to be cleaned and aired out.

Er
Review №87

Good games, nice ppl

Du
Review №88

The people here are always great always great talking games with them

Sa
Review №89

Very nice staff usually great used games selection

La
Review №90

Great customer service and the store is always clean.

El
Review №91

Our go to game stop! The staff is really nice.

fu
Review №92

I took my so here to get a game had to drive from Trinity to Winston Salem NC to GameStop it said to wait while it was being processed but we went there to make sure we were at the right one. We told the lady at the counter that it said it was being processed she said they were busy. But she went ahead and processed my sons game. Thank you young lady you are very professional.

Mi
Review №93

Great customer service and great selection of games.

Pe
Review №94

Gave me the wrong disk for 2k17 they gave me a ps3 one instead i was supposed to get a ps4 one fix youre employes and give me my 2k17 so i can play it by friday or i will give you a bad review.

Do
Review №95

Very helpful when I am looking for a new game and amazing staff !!!

Ca
Review №96

Overpriced for 2nd hand gaming supplies.

Wa
Review №97

Stop trying to make me pre-order garbage. I DONT WANT TO PRE-ORDER!

po
Review №98

It was absolutely amazing great deals and everytging

As
Review №99

Very nice ppl that work there !! Very personable!

Da
Review №100

Replace DSI. Great warranty

Information
15 Photos
100 Comments
4.5 Rating
  • Address:3581 Pkwy Village Cir, Winston-Salem, NC 27127, United States
  • Site:https://gamestop.com/store/us/nc/winston-salem/6172/parkway-village-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 336-788-7733
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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