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Advance Auto Parts
3098 Aloma Ave, Winter Park, FL 32792, United States
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Advance Auto Parts

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Bo
Review №1

Had battery checked here great service reasonable prices.

An
Review №2

Fast and excellent service there. I places my order and was so convenient, so fast that I am definitely going to start buying from this store again. 5 stars! 🌟🌟🌟🌟🌟

Ga
Review №3

Quick and clean. Just keep your receipt!!!

jo
Review №4

Great people customer service its a 10

Tr
Review №5

I wish I could have gave this location five stars. The store itself was nice and clean and they had all the items I needed. The gentleman behind the counter was very unprofessional. We all have bad days. Just dont bring it to work.

Be
Review №6

The person that checked us out, I cant remember theyre name, was so helpful and amazing!

Ti
Review №7

Madyson and Bill are all stars! Super helpful and kind with their time. Went above and beyond ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

De
Review №8

Really helpful n cool staff. Liked doing business with them.

Mi
Review №9

My sales rep went out of her way to help me, so thankful

Ge
Review №10

The employees is very helpful here

TS
Review №11

ALWAYS helpful! Love this location.

Na
Review №12

Otdered online, order was ready in less than 30 minutes. Pickup quick and easy.

Ma
Review №13

I am disabled and they are always willing to help.

Mi
Review №14

Never miss a day here. Always a favorite

Ti
Review №15

Went to get a new battery for my car. They were quick and friendly. I didnt have to wait long for them to install it.

Ke
Review №16

All little irritating that we went all the way to this location to buy a new battery because the website said this location had the specific car battery we needed. Go inside and they tell us they dont carry it. Just the location on colonial! Perhaps they should update the website for this location instead of wasting peoples time.

Ge
Review №17

Not budget friendly. Good customer service.

La
Review №18

Clean, well stocked facility. Friendly and responsive staff

Ra
Review №19

Ive been going to Advance over 10 years! They have a variety of tools and parts with a decent range of prices for the average mechanic or do it yourselfer. They have always been helpful with information and getting any parts they may not have on hand shipped from another store, usually the same day. They also have tools that may be more expensive or that you dont need often that can be borrowed. Its a good place to get what you need and will continue to be one of my main stops for repairs.

Ha
Review №20

The cashier today was very helpful very respectful they have good employees in that store

Sh
Review №21

Customers service rep were professional and helpful. It was recommended to me to check my battery year. I will. to help maintain my battery.

Fr
Review №22

Very helpful and knowledgeable staff. Quick in and quick out.

Su
Review №23

They had the part I needed when I needed it

bi
Review №24

I was in a bad mood having to deal with my car issue for several weeks. I came into the store with my baby girl and was in a rush to get it fixed. I had a bad battery and needed help with a replacement. Ivan was one of the most helpful and knowledgeable staff I’ve ever seen. He dealt with my situation in a timely manner with the utmost efficiency. He deserves recognition for his excellence in customer service.

Ri
Review №25

Always so helpful great place when you dont know yourself

Ia
Review №26

Always has what I need

Da
Review №27

Thank you Tom at Aloma Advance Auto Parts for handling our battery issue during the rain, thunder and lightening. You put on your yellow rain gear and got down to business. We returned a fully functioning car back to our daughter in just an hour. Great service, above and beyond.

An
Review №28

Got my product but bad service. Told me to wait for something I paid for when there were service people there doing nothing. Bad service

ch
Review №29

I dont think Ive ever met anyone with absolutely no customer service skills what so ever. Nothing against the company, just the dude with the scar . He made it obvious he had no intention in assisting me. I literally had to tell him, no problem bro Ill try a different location and he just walked away. I ended up going to OReillys down the street and the kid answered all my questions and more! Ive never given a bad review but Im totally ok with it this time.

Ma
Review №30

Angel assisted me with purchasing a replacement starter back in September and was hands down the best help I have EVER received in an auto-store. He was friendly, helpful, knowledgeable and really made the experience great. My dad and I went in initially just to buy a starter, but we kept returning to the store for all sorts of supplies just because the customer-service was so good. Thank you Angel!

Br
Review №31

Took a friend there for a new car battery. They swapped it out for her and had her on her way in a matter of minutes. Great service.

Ji
Review №32

Good

Os
Review №33

Super easy experience. I pre-ordered my parts online (the website even double-checked that I had picked the correct parts for my car make/model) and my order was ready for me at the counter when I walked in. Staff was nice and courteous.

ne
Review №34

This location has terrible, unacceptable service. I arrived today 20 mins prior to closing with my sister who purchased a battery from here with a 3 year warranty. Upon arrival, the employee Ivan made a notable annoyed gesture when he saw customers arriving as if it was an inconvenience we were there. Before I could express the need of our battery being checked (the car stopped 3 times prior to arrival because of the battery), Ivan said there is nothing he can do for us because it will take him too long to change a 5 minute battery. I have never experienced such horrible customer service. Ivan refused to help us despite the store still being open. I will be calling the General Manager, Tom (as listed on the door) and hope corporate hears about how this store treats customers. At 752p we drove to Auto Zone down the block and they gladly changed our battery despite the time and did not complain. Save yourself the trouble and dont go here.

Er
Review №35

The manager at this location is a joke not only did they try to sell me a Box of 3 brake pads but then they try to give me a hassle about it I dont even make it to the red light before I realized they made a mistake I would not deal with this location one bit and let me tell you guys Im a certified professional in the industry and for them to treat me in this manner just imagine how they will treat you

Ka
Review №36

Always so helpful in a pinch!

Ra
Review №37

They are always helpful and nice. They usually have the parts/tools I need but when they dont will get it shipped in pretty quick or tell you the nearest store that has it. This time I had to replace a alternator that was going bad. Luckily it was still under warranty. I called in and they could see my purchase in the system and said to bring it on in so they can test it. Once they tested it and it failed they gave me the replacement with no issue. I never have any trouble with service.

Le
Review №38

Adam was great, helped check my battery and install it.

Co
Review №39

Very helpful for those of us who know nothing about cars and parts. They even put on my windshield wipers and replaced my flicker light.

Ed
Review №40

Service was great

Ti
Review №41

Ivan is the man! Very kind and extremely helpful.

Ja
Review №42

Very helpful. I got what I needed for my 2jzgte and at a great price. Thanks.

Ch
Review №43

Well I bought a battery for my CB900. And I had two options, 1) a battery that I have to put in the sulfuric acid and charge it. Or 2) the more expensive option which was pre charged and no additional work needed. They convinced me of the more expensive battery, which I ended up buying. After getting home, the bike did not start. Took the entire bike apart trying to find problems with wiring or anything of that sort. After 4 hours of wasted efforts still no results. Turns out they sold me a battery from 2016 with 2.3 volts (not nearly new and not pre charged as they claimed. Upset with this situation I go back for a replacement and they did not have one in stock. So basically this was the last battery that they had for my bike and, instead of checking the date on it or even doing a test to seeing if it was pre charged before wasting my time and effort, they just gave me a full refund with no apology from the manager and no compensation for their faults. Highly upset at this service, won’t be going back due to the dishonesty and shady handling of their inventory.

CS
Review №44

Employees are awesome very knowledgeable and helpful

iv
Review №45

Great customer service the guy came out on pouring rain to check battery charged it for free

#s
Review №46

Knowledgeable staff. Good sales.

X
Review №47

Very nice young lady named Stephanie needs to be acknowledged by higher bosses for her great work and she was very knowledgeable

Ro
Review №48

Bad quality service attitudes employment risk business incorrectly agree trade of warranty by credit no refuse credit 😈

CH
Review №49

Great place to shopLarge varietyExcellent customer service

Bo
Review №50

Wigs was fantastic, making sure to find the right product for my car. Great service.

Ma
Review №51

Excellent service from all employees and got the parts we needed delivered that day!

cu
Review №52

Good place quick n easy always a good team on hand.

Bi
Review №53

Fast, friendly, and easy! 💯

Ka
Review №54

Had to go buy light bulbs and wiper blades for the car. Reasonable prices and they installed the blades for me. Nice touch!

Fa
Review №55

Nice place clean went there to get wiper blades the gentlemen helped me and he even put them on for me .I know but for me I could never do it so thank you .

Em
Review №56

Exelent people always helping you

We
Review №57

We went to get the check engine light checked on the car. They did a great job

Ch
Review №58

They had the battery I needed, no hassle returning the old battery for core charge.

Ba
Review №59

This location is always very helpful and the sales people are friendly.

Ja
Review №60

Ivan was very rude with me, he ordered the wrong part for my car, and didnt want to give me a refund for my part because It didnt have the plastic wrapper it came with I came with my receipt and Ivan even remembered me, but was still rude and refused to grant me a refund. Because my part was ordered, and paid for in advanced I did not keep the plastic it came in . I assumed that the part was the correct one and so I discarded the plastic . The plastic was literally a thin sleeve. If i knew they had sold me the incorrect part I would have never even purchased it in the first place. It was unprofessional and inconvenient to have sold the incorrect part and then refuse the refund on a technicality! It was pre ordered and pre paid for . Very disappointed!

Tr
Review №61

Gotta love advance for having my parts in stock ty Ivan great customer service in a stressful time

Lu
Review №62

I love this store ! they have all part for my car ! i found small mirror to add to actual rear mirror! very useful and good price ✅

Ma
Review №63

Ive always had great sercice from Wigs at this location

Ma
Review №64

Very helpful and friendly staff. When the tool I needed wasnt on the rack, they found a similar tool that did exactly what I needed.

Ro
Review №65

If you need parts, fluids or accessories try here, great selection and prices along with good service.

Le
Review №66

The service was very good

Gu
Review №67

Clean and well kept store. Counter service might require some waiting as only one associate attends the counter at a time, from most of my visits here.

FW
Review №68

Been coming in from time to time to do some body work on my car and the staff there is very friendly and will joke around with you if you need something fixed or replaced, in a good way of course. Always smiling too.

Sk
Review №69

Cool people. They had the parts I needed, and cheap too.

Ia
Review №70

Friendly and helpful staff, found exactly what I needed

Jo
Review №71

Ivan is the man! Very helpful and knowledgeable!

Li
Review №72

Awesome service! Installed a battery during lunch break in a short amount of time.

Gl
Review №73

Nice place to go when you need something

Ty
Review №74

Great service, always had the parts I needed.

To
Review №75

Great costumer service

Do
Review №76

Helpful and resourceful customer service oriented employees

Pa
Review №77

I always get good help and advice!!

A
Review №78

Found all that I needed. Friendly and helpful staff

Je
Review №79

Super friendly and informative associates

Da
Review №80

Best prices for oil and great employees!

Da
Review №81

Sometimes they have the part I need and sometimes they dont

Cy
Review №82

Able to get all of my auto needs

Ad
Review №83

Very friendly and knowledgeable staff

No
Review №84

Customer service great @ the store

Da
Review №85

AlwaysGood prices,good selection

ya
Review №86

Good Place to find all parts...

To
Review №87

Terrible service today.Took a long time for an employee to come to the register to ring me up. In the middle of the transaction, he answered the phone and dealt with that person, before finishing my transaction.Immediately after me, he rang up another customer, and then proceeded to install her wiper blades, before installing mine.

Ja
Review №88

I will not buy anything from advance until they fix there warranty and return policy it is a joke

Jo
Review №89

Just what youre expecting from a chain auto parts store

An
Review №90

EXCELLENT VERY HELPFUL

Sy
Review №91

Great knowledge & very helpful

Br
Review №92

That dude Shayne is awesome!!!

Je
Review №93

Associates were helpful and friendly

Jo
Review №94

Excelent store

Er
Review №95

The helpful staff was helpful.

Ma
Review №96

Great customer service!

Th
Review №97

Good selection and service.

Da
Review №98

They always seem to have what I need, and never seem to be out of stock of anything.That being said, the employees arent the friendliest. They talk amongst themselves in front of you and seem unwilling to answer legitimate questions.

Be
Review №99

Idiot men. Either to busy talking among them selves and do not even offer a woman by herself if she needs help. Then I go again and all I hear is Spanish speaking men.

Kr
Review №100

Very helpful

Information
20 Photos
100 Comments
4.3 Rating
  • Address:3098 Aloma Ave, Winter Park, FL 32792, United States
  • Site:https://stores.advanceautoparts.com/fl/winter-park/3098-aloma-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 407-677-5488
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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