Ivis helped me out with exchanging my motorcycle battery! My previous battery couldn’t hold a charge so they switched it out for me. Good as new! Feel so much better!Also if I have an issue down the line, she said I could call her and she’ll track down an autozone nearby so they can exchange it as well. Warranties are the best!Thank you Ivis!
The customer support at this location was exactly what I needed early in the morning. Ivis was extremely professional, knowledgeable, and efficient. My old battery was replaced in no time and definitely a job well done. I highly recommend this location.
The manager Hector Cruz was a great guy to work with! I came in there with an issue with my battery not holding charge and draining. After some test he was able to help me determine that my battery needed to be replaced. He was able to help me find out that the battery was replaced about 2 years ago. Long story short Hector Cruz went above and beyond even when the store was super busy with customers and phone calls. He was patient and took care of me and my warranty on my 3 year Duralast battery! Great Guy and Manager! I highly recommend this location and especially Hector Cruz! Super helpful!
Come to this AutoZone and ask for Ivis!From the phone call, to the store visit, to diagnostic check explaining what was going on, and the help and advice with the dead battery swap, Ivis had me taken care of the whole way. On top of that once the battery was installed she went back to confirm if any other issues were present. Only my home mechanic of 13 years has treated me so well.I will for sure be back should I ever need any other help.
Ivis helped us today, it was a pleasure to have such great service. She was excellent and this is why we will shop here more often.Again ThanksBrent and Lori Duckworth
Great customer service! Came in for a battery check and Hector Cruz was very helpful - he got me my replacement battery and honored the warranty from my previous purchase. I highly recommend this location very honest and friendly!
IVIS was amazing super helpful and gave me great advice my battery change was definitely a great experience GO to autozone and ask for her !!
Ivis might be one of the most charismatic people Ive met in the service industry. Truck broke down one day because of a battery issue and she knew exactly what do and how to execute the exchange process with excellence. Even though shes an Eagles fan, coming from a Cowboys fans perspective. Lol, Shes phenomenal and goes above and beyond. Absolutely 100% would show anyone I know to go here and personally ask for Ivis. Shes a beautiful soul whos willing to do the best thing possible for you. Not gonna sell you short, shes absolutely amazing.
Hector Cruz went above and beyond helping me find the right parts for my 2020 GMC Acadia. I am forever grateful for his exemplary customer service.Dr. C
I was having issues with my Jeep Wrangler battery and Ivis went out of her way to help me out! The vehicle was stranded and she still was able to come and help change the battery. Her customer service was phenomenal and she made me feel very safe and and relaxed knowing she was able to solve the problem. If I can give her more stars I would! Amazing location and amazing service!!! :)
I found my battery dead when I was leaving work today. After getting a jump start, I headed over to AutoZone, and in ten minutes I had a new battery installed by Hector. Great customer service and a really nice guy!
Ivis was a great help to me when I came in to my local autozone 30 minutes before closing and ended up needing a new battery. She did not hesitate to run a battery check and locate the correct part to install for me. Her positive attitude made my experience so much better when I was already upset about my car not starting. She is wonderful and I wish more employees carried her same can do attitude. Thank you so much Ivis for your help!
I had a awesome experience Ivis Agosto took care of me and help me with everything I needed great experience I’ll be a auto zone customer for life
Not enough employees if you have questions. But they have created a self check out if you know what you want.
A recent trip to AutoZone for a battery issue turned into one of the best customer service experience I have had in a very long time. When I walked into the store I was quickly greeted by Ivis who was efficient, knowledgeable and very personable. AutoZone is lucky to have such a valuable employee. Thanks Ivis!!
Came here and James went through so much trouble to help out my headlight in for me and I’m truly grateful because I wouldn’t of been able to figure it out. His customer service is excellent!!!
Efrain was an amazing help! He knew exactly what the issue was and even fixed it within minutes! Doesnt get better than that!
The manager (Spanish guy) didn’t want to help didn’t know what the hell he was talking about. I came in wanting help in changing a front headlight bulb he’s telling me it will take over 45 minutes that he will have to undo this and that. I drove home and my husband put it on taking him less than 5 minutes. This guy doesn’t know what he’s talking about and he’s very lazy. I’m taking my business somewhere else.
Friendly, attentive, helpful staff! Special Thanks to Efrain for going above and beyond (and in the pouring rain) to help me resolve my car issues!!!! Youre a top-notch employee and asset to the AutoZone team!
Came here to pick up a belt for my car that was in the Costco parking lot up the road after having checked OReillys first.AutoZone not only had the belt in stock, but offer a generous military discount. The staff is professional and friendly and what I saw of the store looked clean
Such kind caring people. Helped me out and went above and beyond to make sure I had a drivable car. Cant thank you enough
I must say that the Auto Zone on Aloma Ave always has exactly what Im looking for. And its very easy to find. The store is extremely organized and clean. My only issue with this location is that I was walking around the store looking at a bunch of different stuff and I was in the store for 15 minutes or so and not one employee asked if I needed any help, or asked If I was looking for something. Now I worked customer service myself and after about 2 to 3 mins. I would be asking if there is anything I could help you with!! Organized? Yes clean? Yes customer service? NOT GREAT
Bought a car battery yesterday. Today, took it to them to check alternator. Fast and friendly
Ivis did a wonderful job assisting me to help pick the perfect fit for my car. She was helpful, kind, and efficient. Cindy did a wonderful job installing everything in my car! Overall a great experience with great customer service!
Ivis was great had me in and out with a new battery in 20 min
Ivy and Ruben are amazing. They took the time to explain my warranty and directed me to the best option for my car. Thank you
Irish was so helpful she is an excellent outstanding employee Ill definitely come back again she made me comfortableIrish
I had a great experience with staff at this store. Ivis was very helpful with taking care of my needs. She went far beyond the cry for help and made sure I left the store satisfied. Ivis deserves 10 stars for being helpful
Great customer service, Ivis was attentive and very helpful.
Good service knowledgeable friendly staff the cashier are always upbeat friendly to talk with and keep a positive attitude
This morning I went into Auto Zone looking for a new headlight. Ivis was the first person I saw when I went into the store and she helped me out greatly. I had a little problem with my headlight and she sent me down the road to a local mechanic. Luis, her recommended mechanic was very helpful, both Ivis and Luis helped me get back on the road without any issues!
Ivis was very helpful with putting my windshield wipers on and informing me how to take care of them. She gave great customer service.
I normally get all my parts here. 98% of the time they are the cheapest. Staff has always been courteous and welcoming.
Very helpful and nice. I came to get my battery checked and after seeing that the battery wasnt my problem they suggested my starter. And when my car wouldnt start they found a way to get my starter working. He suggested I should be able to fix it myself so I bought the part watched some videos and within 3 hours brought the core back.
Amazing quality customer service. As a former GM of Autozone, It was refreshing to get such great service and see that the culture of AutoZones mission statement hasnt changed. Ivis was great! Walked me to the product I was looking for and went above and beyond in helping me update my rewards info. Joshua has a great team here. 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Ivis Y. Agosto is the woman to see! She does an amazing job and is super friendly! Thank you so much for your assistance!!!
Ivis was very helpful and informative as I was needing assistance with a new battery for my car. Fast and friendly service!
Very helpful with battery replacement and diagnosing issue with the alternator. Very friendly and more than willing to help.
Literally came in with know knowledge of anything and this woman was amazing so inspiring too woman every where I will definitely be making this store my home because of her! Ivis.a
Unlike most retail places the staff when I was there was attentive and helpful exactly what a customer needs and expects
Ivas had me in & out with everything I needed & was very helpful and pleasant to check out with. Thank you !!
I visited AutoZone today and Jason help me out wonderfully Jason came to my car Jason help me look for a screws and Jason gave me extra tools! this AutoZone has great customer service thank you come and visit!! Give Jason a raise!!
The person that checked us out, I cant remember theyre name, was so helpful and amazing!
People working r very helpful.
Staff is knowledgeable, courteous and most helpful. Thank you AutoZone
Great group working lately. Been coming to this store for a while and its been hit or miss and right now its a hit!
Would give zero stars if I could. Georgia resident and this store allowed someone to fraudulently use my card number for two back to back transactions. I.d. Should be required for all debit and credit card purchases in addition to not allowing manual entering of a card number.
Helpful gentleman working there. They will change out your headlight lamp but will not replace side lights or cabin filter. They also have a cart of tools for self service.
Get your check engine light read at AutoZone for free! This was such a great learning opportunity, due to covid the employees don’t enter your car, but they give your thorough directions on how to set it up so your engine can be scanned.I was dreading my engine light being on but really happy I came inside and asked!
Ivis helped me out today and the service was very quick!!!!! Would come here again.
I had a question about my car and I was given prompt, and courteous attention by staff. I was very satisfied with the honest information I was given. I would certainly return to this location for future purchases because of the EXCELLENT customer service I received.
Service was excellent and very helpful staff
This place is awful they need to train the people working here, always get the wrong part.
Friendly service, knowledgeable staff !!
Ivis was very nice and helpful
Had a wonderful experience at this location. The manager, Joshua, was extremely helpful and kind. He definitely brightened up our day by going above and beyond with his customer service.
Not helpful,were greeted not much selection
Changing out my dead battery was super quick and easy. I appreciate that they test everything after an installation to make sure it is done correctly. Great job.
Went there to get my battery checked. Turns out it was my alternator. Joshua was super friendly and helpful. Highly recommend. Great service!!
They have all the car parts u need.. Great customer service by Efrain
It is a good location and helped find the windshield wipers I needed for my car really quickly. They even offered to help with the installation which was really nice. Overall would shop here again if I was in the area again.
Autozone is always a great experience. I buy more than what I came for of course. You have to be patient as most stores only have 1 or 2 staff members and they are usually assisting someone else. But if you know what you need you will be in and out in no time. Lastly, a great place to grab the carwash essentials and more.
The lady helping me had excellent customer service and customer satisfactio. Very patient and polite she does her job with Excellency my experience was fantastic I will definitely go back 👍👍👍👍👍👍👍👍
AutoZone employees are so helpful! They take care of finding the product you need. They dont oversell you. And they install the quick and easy parts (e.g. wiper blades). As a female, I like being able to walk into any kind of car place and feel taken care of but not oversold. 😊
Good store but employees seem to lack a bit of knowledge and sense of urgency. I worked at an auto zone and there training is top notch but seems some dont take it seriously and are just there to wait for you to approach them. I was thought to always greet and ask the customer if you need help. Also if you dont know the answer to a question its ok. I would rather have someone say I dont know and try to find out then wing it like they do know.
A special shout-out to a tech name Imoni. I stopped in today to buy a new headlight and he assisted me without any hesitation. He was knowledgeable, prompt and friendly, I highly recommend this store and will definitely go back.
Highly recommend Jonathan. He is very helpful with great service. He should be the store manager. Can not recommend him enough. Thanks!
I always go to this location and the guy name Steven he wears a grey shirt is awesome. This guy knows everything and is always helping and going an extra mile for my self and other customers around me. I appreciate your excelente customer service.
I had such a great experience today. Was having a crappy day then to top it off my battery died, thought I had warranty but it expired. The 2 employees here today(so sorry I didn’t get their names) really helped me out. Got me in and out super quick! Awesome customer service today, I am a happy customer!
Francisco was so helpful, many times Ive gone into a auto parts store and the guys just brush you off, but Francisco took his time to help me and didnt give up until I got what I needed.A few weeks later I stopped to get anti freeze and again had the pleasure of Francisco helping me, he is truely an asset to the company and I reason I will return to this locations for my needs.
Was asked if I needed help and what I was looking for, in and out got what I needed.
The best auto parts store
These people are great. They are eager to help you if needed and come out into the store to show you things unlike other stores of the kind that stand behind the desk. Huge variety of stuff. This is my GO TO auto parts store!!
They do not care about their customers !
Tested my battery for me very helpful and professional staff
A nice employee stayed to help us out and run a test on the car, suggested a part and research all while having been clocked out and ready to go home. So glad he stayed and helped! Another employee helped push the car that died in the middle of the lot to a parking spot! Customer service is everything. Kudos to you fine sirs!
Very helpful and nice associates
Everything I needed was in stockVery CleanAnd great customer service
Great
Very knowledgable staff, and a solid inventory of auto-related products on hand. They also have a great rewards program at no charge that takes less than a minute to sign up for.
I was very pleased and thankful for the courteous service I received from the young man who assisted me. I came for a tail light bulb, which I wasnt looking forward to having to change out myself, AND HE CHANGED IT OUT FOR ME! You can bet the next time I need auto parts or anybody I know does, this will be the place I go or recommend!
Amazing and knowledgeable service! My wife told me she had a bulb go out and during an oil change the mechanics were unable to change it. She took it to the kia dealership and they wanted a fortune saying they had to take the bumper off etc. So I decided to do it my self and also found it near impossible. I went to autozone to see if taking everything apart was the only way and steven N was able to help me and changed it in a matter of minutes! Very talented staff
Just had to have check engine light. they looked at it right away. found out I have a small emissions leak. 1 of two things, so I guess its ripoff Chevy service time. As for auto zone they were real nice and professional.
This place is awesome with great prices and excellent service.
I want to buy a battery and had a very pleasant experience. The employee, who helped me out, was very knowledgeable. He cheerily installed the battery for me and was very pleasant. Thanks!
A guy named Joshua works there the best service Ive had at auto parts store in years
Great service and competitive prices.
Drew helped me not only get the right bulb for my taillight and replaces it or me, but he noticed that there was a loose connection. Offered to check my other taillight and replace that one for me, as well! Thank you so much!!
I placed an order for an alternator for my old Oldsmobile. They could find it for a good price. Nice customer service.
Love this place. So friendly and helpful.
Great people, always have or can get what we need. Id give 5 stars except theyve had no air conditioning for over a month!
Great service from a young man there. In and out he changed the battery and was quick and efficient.
I have used yhis store many time and I return as they are so helpful and kind! The prices are great and they give you honest options for your budget and offer to help put my wiper blades on my vehicle and filled my wiper reservoir which was low and I hadnt thought to check lately. They are very kind, they remembered me even after 3 months and even remembered me from my Las t visit even before touching their computer. These are lovely people who help you do the necessary things for your vehicle with great service and kindness.... Something most retailers have lost in this day and age!
Always friendly and great service. Sometimes they are a little slow at the counter, but perhaps I just visit when the store is very busy. They are always very helpful and informative. They have made several recommendations to me on various products and I dont feel they have ever led me wrong. I really like how they charge my battery when I need... I have a damn power drain somewhere and I cant seem to find what the cause is... Anyway, the store is great, always clean and organized. They are definitively my favorite auto store.