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CodeBlackIT Laptops Plus / Orlando Computer Repair
965 Orlando Ave, Winter Park, FL 32789, United States
Comments
Vl
Review №1

Shawn was very honest and professional when evaluating my laptop I brought in. I thought I was going to need to pay $200, but after discussing my options for my broken laptop we decided that it would be better to pull hard drive out instead of repairing the screen costing me only $15 from amazon. I am very appreciative that he counseled me to a decision which both saves me money, and accomplished my goals. I think anyone lacking extensive knowledge of hardware should feel secure going to this business knowing that they will evaluate your needs with integrity.

De
Review №2

I have been a customer of CodeBlackIT since it was called Laptops Plus. I drive from Kissimmee to Winter Park for their services. They have always come through for me, and I value their service. Everyone there is AWESOME. They are thorough and professional in all matters. Just wish I could give them MORE than 5 stars!!!

Be
Review №3

The team at CodeBlackIT was friendly, helpful, and communicated very well. Shawn is a straight shooter and gave me the information to make the right decision which didnt only rescue my laptop from a battery about to explode, but he was able to replace the battery by opening the computer despite the screws being stripped. Thank you!

Je
Review №4

Shawn is the best in computer I been dealing with him since 19 years ago no complaints. I will recommend him to anyone who needs help with his computer

Ad
Review №5

Do NOT go anywhere else! Shawn is really professional, super chill and really knows his business! I wouldnt trust my equipment with anyone else. Ive recommended many friends who have been really pleased with his service. You will be too!

Mo
Review №6

Sean and his team at CodeBlackIT helped me out in an emergency. I wouldnt trust my IT issues with anyone else in town. Hes the best at what he does and is an even better guy. I highly recommend CodeBlackIT.

Mo
Review №7

I have taken in laptops twice in the past couple years to CodeBlack. They diagnosed and fixed both laptops at a reasonable price and got me back up and running quickly. In both cases they had the parts in stock that were needed to be replaced. I highly recommend!

Ch
Review №8

Dropped off my Macbook for service. They were able to fix quickly but unfortunately it had additional issues that were unknown after the fact. They informed me of all my options and helped me to make the most informed repair decision. My macbook was fixed very fast with the best customer service possible!!!! Highly recommend for all computer and IT needs.

Ki
Review №9

Dropped off my laptop a few weeks ago. My Mac would not turn on at all. They fixed it in a timely manner. Also, they went out of their way to find and install a program that was missing upon completion of repairs. They are professional and transparent. Would definitely go back for all my computer needs in the future.

Em
Review №10

Shawn was very knowledgeable and kind. He informed me of the issues of my laptop and gave tips on how I can keep it running smoothly. This team goes above and beyond to make sure you are satisfied, I also learned several things about my laptop which will help me tremendously in the future, being that Im computer illiterate I felt no question was a silly one, And that says a lot to me.

St
Review №11

Love this shop, Shawn is absolutely amazing. He has worked on all of my computers over the years, desktops, laptop, mac, PC doesnt matter! Couldnt be happier with them and its a small local business, whats better than that!

Da
Review №12

Great professional, friendly and fast service. Won’t go anywhere else!

St
Review №13

I called to discuss available RAM options they had in house.The tech analyst was incredibly intuitive and great at assisting me with deciding the best solution for my PC.I HIGHLY recommend this computer shop for any of your upgrades, supplies, repairs or tech advice.

Sh
Review №14

These folks have saved me multiple times from computer disasters. They have always been able to diagnose and fix the problems quickly and at a fair price, and have been helpful in providing advice as well. I cannot recommend them highly enough.

Al
Review №15

CodeBlackIT has been an amazing asset to our companies team! We are a stronger and more efficient because of his help and wealth of IT knowledge!

Sc
Review №16

The entire staff at CodeBlack IT is very professional. They can handle repairs on all types of computers in an efficient manner. I highly recommend using CodeBlack IT.

Ty
Review №17

It was a wonderful experience dealing with CodeBlackIT. Last week I got a website for my small business from the CodeBlackIT. They designed my website with wonderful features very professionally. 5 star all the way for the CodeBlackIT! Guys of CodeBlackIT, personal attention and sound advice have always served me well. Go for it Very efficient and excellent service. They are friendly, helpful and professional.

Ch
Review №18

I heard about this business from The Jim Colbert show on Real Radio 104.1 about Mr. Code Black. I use my computer/laptop for DJ gigs on the weekend. I took it here & got it back in a very reasonable time for a reasonable price. I havent used it yet, but when I do...Ill do a update.

Fr
Review №19

Thanks for a job well done. I called a few places and these guys are the only business that knew what I was talking about and took the time to understand. I got a free diagnosis, although I was correct in my diagnosis to begin with. It was fixed fast and the work was top quality.

My
Review №20

Best computer repair in Orlando. The prices are fair, the work is superb and the people are super nice. Shawn knows what he is doing and Kim is pretty, friendly and helpful. I heard about these guys on the Jim Colbert Show and that prompted me to try them out. Glad I did. If you need computer service, look no further, they go above and beyond and they dont bait and switch like other companies advertising in the area. You can fully trust them, which is a rare find the days.

J
Review №21

You have got to be kidding me about this place... i called geek squad about replacing a keyboard for me and they quoted me anywhere from $75 to $100 at most.. i thought it was high price for just taking out some screws and taking out a wire... (its that simple because i did it!) and i called what seem to be a local business supporting the community type of business.... no they wanted to charge $150 for replacing the keyboard... are you out of your mind!!!! its called not taking advantage of your customers!!! seriously!! there is a lot of competition out there and you will not survive working like this.. i will never buy or use your service and i will make sure that everyone i know, does not go to your establishment. and you should really tell the person picking up the phone to be nicer to people. not bashing them out instantly.

Fr
Review №22

Top notch networking and business IT services. We rely on this company on a monthly basis to keep our servers running and workstations humming. We couldnt be happier with the level of service we receive from Laptops Plus. If you need to count on someone for day to day IT help, this is the place to call. The knowledge and speediness is incredible and they are super reliable.

As
Review №23

Shawn is both extremely competent and the kind of small business you want to do business with. Definitely would recommend giving them your business!

St
Review №24

Quick and honest device with very good people. They found my wallet in the parking lot where I left it. Good people!!

Ir
Review №25

Shawn Cable has been our go to IT person for 10 years. He can get the bottom of a problem very fast and get the problem solved. We feel lucky to know him. He cares about his clients. Irene Stoffer, Realtor

Bo
Review №26

I have always had amazing service from an extremely knowledgeable technician. It doesnt matter what is wrong with your laptop, Shawn can have it fixed and have you out the door and a very short period of time. I never worry about leaving my laptop with him when it is necessary, because I know it is in the very best of hands and will be even better than new when I get it back!

La
Review №27

Shawn is the best - have known him for almost 25 years. He stays current with the market and is honest and fair. I have referred lots of people to Shawn and never heard anything but great comments.

St
Review №28

This company is the most knowledgeable in Orlando when it comes to fixing computers. I had, what I thought was a huge problem, and it turned out to be nothing for these guys. I had my computer back in an hour after dropping it off. This is after I took it to Best Buy and they could not help. If you need a computer fixed fast and correctly, this is the place to go. I highly recommend CodeBlackIT which used to be Laptops Plus.

Py
Review №29

These guys are our go to people for PC/Networking stuff. They keep us running smoothly and have always been there when needed. Had used several other places before we found them, but none of them compare to Laptops Plus. Best customer service and prices.

An
Review №30

This place is the best computer/IT shop in Central Florida. This is THE PLACE to go for all your computer, laptop and IT needs. Theyre conveniently located in Winter Park right on US Highway 17/92 ( Orlando Ave) and they have secure back lot parking as well! Kim, the very pretty blonde lady at the front desk is always friendly & happy to see clients and help meet their computing needs. The owners of this shop are super friendly and ready to help you out!

Br
Review №31

Small shop. Parking in the back. I needed a45 w hp charger cord for my laptop as id traveled out of town without it. Called and searched online for several places. Online cheaper but 3days delivery too far out. This place had 1 60 w with 10 universal attachments left. He was using it charging another pc. Said it wascharging fine. $49.00 plus tax. Works on my pc a little different. Friends in the industry said i got a terrific deal

St
Review №32

The best computer repair in Orlando. They are easy to work with and they got the job done right. I am using the compute they fixed to write this review. I highly recommend this group for computer repair.

Ch
Review №33

I have been using Shawn at CodeBlack IT/Laptops Plus for IT support and computer help for many years. He is always friendly, accessible, efficient and knowledgeable and his prices are fair.Most recently, Shawn helped me consolidate photos from multiple iCloud accounts into a single account and consolidate multiple calendars and email accounts into a single Microsoft Exchange account which works seamlessly across all of my computers and devices. He accomplished in a week or two what would have taken me much longer to do and he did so at a very reasonable cost without my incurring any angst.In conclusion, I recommend Shawn highly. Hes great.

Ju
Review №34

We depend on CodeBlackIT daily for our computer network locally and of 5 remote locations. I can say with certainty, they can repair anything and do it quickly. Our monthly fee is close to only half of what others charge (we got quotes) and includes unlimited on-site support (others dont). If you have a managed IT contract with anyone else, do yourself a favor and check these guys out.

Ni
Review №35

Fast and quality computer repair. Had them replace a broken touch screen on my Lenovo after another shop butchered it up. Took only 2 days from drop off to pickup. He even offered to let me buy my own part to save money and he would install for labor only. Its obvious these guys have been around for so long because they care and go above and beyond. I heard him on a local radio show and he knows his stuff. Im so happy I found CodeBlackIT.

Ma
Review №36

We had a laptop that took 15 minutes to boot up. After a year of putting up with it, took it to Shaun. I cant give his diagnosis cost because others will try to undercut it without similar ability. He had it fixed by the time I got back to the office. Took him other laptops. He told me he could fix one of them, but it would be cheaper to buy a new one. Had him come to the office. He had most of the networking done in 15 minutes! Very reasonable cost, I wish I had called him sooner rather than waste my time trying to learn how to do it on the internet. He is super friendly and easy to talk with. Thank you.

Br
Review №37

Ive been going here for 15 years. Today, I thought I needed a expensive repair for my laptop and they could have done it. Instead they thought out of the box and got working with out the repair. I am truly grateful for the service and will recommend their shop.

Pa
Review №38

Great communication, always responded fast to my emails and answered questions as needed. Had a laptop with a blown motherboard, bought the part myself and these guys had it swapped and running within a few hours. Working perfectly now. Would use again for all laptop work I need done.

Jo
Review №39

I got my e commerce website designed through this company. Very happy with their professionalism. I use a software for my e commerce shop which is very effective, that is the CodeblackIT inventory software. Thanks to codeblackIT team for there outstanding job!!!I would recommend them to anyone.

Be
Review №40

My company does a lot of business here. We buy new computer lap tops from them and we also drop them off for reconditioning and repair. The pretty blonde woman at the desk is always friendly yet I cant tell by her expression if she is pleased it displeased when we come in for business. Parking is a bit of a chore and it is found on Michigan.

Re
Review №41

I cannot thank Laptops Plus enough. One of our business computers was having an issue and Laptops Plus walked us through the repair over the phone. Unbelievably great service. Highly recommend.

Co
Review №42

We use this company for monthly support for our business. They have been nothing but spectacular. The response time is normally instantaneous and I cannot think of a time we were down for more than an hour. If your company needs IT support,this is a great team. We used another company before this and they were twice as much and completely unresponsive. Look no further than these guys for computer repair and maintenance Heck, I even get a cell phone number for contact and always get a human being, rather than some crazy phone maze. I cant say enough about Shawn and his dedication and helpfulness over the years.

Ma
Review №43

I have an older gaming rig that should have been replaced. They brought it back from the dead! I cant adequately express my appreciation.

Ch
Review №44

Staff was extremely rude and had nothing on hand to fix my MacBook hard drive on site without waiting several days and ordering parts. Might as well go to the Apple Store. They also dont rent even though their website says they do. When I told them it said it on their website she said well youre here now and we dont. No apology or professional business etiquette. Went down to another laptop store off colonial that helped me on the spot and was way more intelligent and friendly too. Dont go here they dont care about their customers and dont stock anything.

Am
Review №45

I thought my laptops hinge was broken. I took it to Geek Squad and the guy there said if they sent it out, it would probably cost about $300. I didnt like that much, so he pointed me to Laptops Plus. I went in and showed and explained what I thought was happening to my laptop. He took it in the back and less than a minute later, came out with a fixed laptop! It was a simple screw loose! Easy and quick. Thank you!

Ty
Review №46

Great service and speed.

E
Review №47

Shawn at Laptops Plus could have made money off of me, but time was of the essence so he troubleshooted my laptop then sent me over to Office Depot to buy a generic charger. I could not be more impressed with him and from now on I will recommend him to all my friends.

Jo
Review №48

Laptops Plus used to be a high end computer repair center. It has been several years since I have been there and it looks very junky now.My laptop had several problems and I left it in the morning on a Friday for an assessment. I was told I would have a report later in the day. I got busy and didnt check back. The hours posted show a 6pm closing - I called at 4:30pm and they were closed. I called Monday morning and the secretary told me that the repairman said that a new disk was required. I didnt think that sounded right so I went in and picked it up.Took it home and all the diagnostics showed zero problems, including the disk. The problems were more serious and not caused by the disk and the repairman obviously could not find the problems.Charged me $50 for a false assessment. Dont go there, they are not what they used to be.

Jo
Review №49

I have used Laptops Plus for all my computer issues for over ten years. I have also referred countless collegues and family. They have always worked fast and professionally and made sure I was happy. My latest fiasco was an encryption virus that wanted me to send money in exchange for my files back. Laptops Plus to the rescue and I had a completely clean and operational computer, with my files, within 24 hours. Kudos to Laptops Plus and I will forever be a greatful customer!

Ro
Review №50

SHAWN CABLE AND HIS COMPANY ARE TRULY THE BEST TO GO TO FOR YOUR COMPUTER PROBLEMS THEY FIXED MINE WHEN EVERYBODY ELSE TOLD ME THEY CANT OR WONT SHAWNS COMPANY TOLD ME THEYLL TRY TO DO IT AND THEY DID SO GO TO THIS PLACE FOR YOUR PROBLEMS AND THEYLL FIX IT RIGHT THE 1ST TIME OR THEY WILL TELL WHO CAN ALSO YOU CAN LISTEN TO HIM SHAWN ON REAL RAIDO 104.1 FM ON THE JIM C. SHOW ON MOST FRIDAY NIGHTS THATS HOW I FOUND ABOUT HIM AND HOW SUPERMAN GREAT HE AND HIS COMPANY IS SO FOR ALL YOUR COMPUTER PROBLEM GO SHE SHAWN CABLE @ CODEBLACKIT AND YOULL LEAVE DANCING ...................

Is
Review №51

I am writing this review from my Sony Vaio Notebook. The same skeletor/carcass that was brought in to you two hours ago for a CMOS battery. We are back in business. Thank You. AND you didnt even want to charge me.Very friendly, very professional, very knowledgeable. Ive found my service people.

Ti
Review №52

We rely on this company for all our IT services. He is fast, and very friendly. He has been our problem solver!

Jo
Review №53

These guys are the best! When your computer goes bad, your life falls apart. Shawn helped me enormously to put it all back together! Nothing fancy, just solutions.

Ni
Review №54

Shawn was a great help! Fixed my IT glitch in a jiffy!

Br
Review №55

Love these guys. The best.

St
Review №56

Dont go there!. They lied to me and said my computer needed this expensive part, then gave my computer back to me disassembled and with out the screw to keep it together! Nightmare

Da
Review №57

Always great and helpful service.

Da
Review №58

The hard drive for my Lenovo T420 had been slowly dying. I finally brought it in for a warranty repair and Laptops Plus turned it around in less than 24 hours. Cant ask for more than that.

Ad
Review №59

They tried to sell me a used MacBook charger for $90. Cant rate their repair service but I would never buy anything there.

Jo
Review №60

Excellent service and fast.

Li
Review №61

Very good service.

Da
Review №62

Always good

To
Review №63

Excellent Service

My
Review №64

Excellent Laptop Repair

Information
64 Comments
4.4 Rating
  • Address:965 Orlando Ave, Winter Park, FL 32789, United States
  • Site:http://codeblackit.com/
  • Phone:+1 407-740-7587
Categories
  • Computer repair service
  • Computer networking center
  • Computer service
  • Computer store
  • Computer support and services
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
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