Store close at 4:30 am due to staffing issues according to the makeshift sign on their door. The W. Rapids Walgreens has really taken a downhill slide in the last few years, which is too bad because there are a few workers there who are absolutely wonderful people. One of overnight pharmacists, Christian, is great. Hopefully it improves someday. For now though, 1 star.
The store is ok but what made my experience great was the very friendly pharm tech apprentice I think his name was Harlan 10/10 made my experience alot better. Stephanies cool too 😎 so is Justin
I paid for photos that where said to be stolen. There was a mistake with in the photo department and two out of my seven where not scanned. I do not like how Josh the manager handled the situation and I am very upset with this store as this is not the only promblem I have had with them.
Very few staff able to help customers and it was unorganized in the store. This is a first impression so we may give it another chance.
Called in a prescription at 10am and was told would be ready in a half hour for pick up.. stopped at 1230 to pick up and they tell me its not ready come back in 30 mins... People have things to do which is why we call ahead... Lady just pushed me off. Terrible customer service.. will be going else where
It took forever for my prescription for my daughter 2 days and we went to the hospital with her she had pneumonia so a child gets pushed back? I will not go here ever again!
Had to have the doctor call the prescription in twice. Very rude techs. Will not use again.
The staff are not the friendliest!
Good job keeping things going for the virus patients. I got my prescription in record time. Thank u
Ive been calling all morning and there is no answer, the phones just keep ringing and ringing. No automated messages, prompts or anything. If the phone system is down they should post something or another number to call. I understand its the holidays but whats up with that.
A lady with long brown hair who was working today (April 13th, 2020) around 2:30 PM must’ve been having a terrible day because she was being extremely disrespectful. I came in to buy some cough medicine and soda for my ill grandmother and forgot my ID. So I had to go all the way back home to grab my ID. When I got back, this lady threw the cough medicine/ sprite down right in front of me and made a scene about how she was so upset because she had to return the items to the shelf because I mistakenly picked up new items due to a shift change. A simple misunderstanding. Not sure what her name was but she had a bad attitude.
Pharmacy is slow! It was over 4 hours to get my childs antibiotic filled! Miss shopko pharmacy! Swicthed to CVS
I never liked coming here when I ask questions at the pharmacy they appear annoyed. Customers are the reason you are in business.
Way too slow
I highly recommend this pharmacy. The staff members are very knowledgeable about their field. One pharmacy staff, Christian, is very knowledgeable and kind.
Transferred 4 of my prescriptions to this Walgreens. They had them checked and ready for pick up within an hour of me calling to transfer them. Amazing customer service inside the building and outside the drive through pharmacy as well. Very well kept store and fabulous staff!
Great Manager great store...so much better than Walgreens on Church St in Stevens Point.
Always great staff willing to help. Great for couponing!
Nice staff prescriptions take forever though.
Always a friendly & helpful staff. Easy to find products.
Came here one time only. My insurance has them as a preferred pharmacy. The three heffers behind the pharmacy counter, with their backs turned to the customers, ignoring anyone at the counter waiting for service, is why I would NEVER recommend this Wisconsin Rapids, WI Walgreens. Nor will I ever go there again. Forget my insurance preferred pharmacy. I will pay extra elsewhere. I went directly across the street to Daly Drug. Was in & out in less than 10 minutes, with friendly service. Unlike...Walgreens.
Very rude workers behind the photo department. Getting attitude because my photo order wasnt ready for pick up because there was a delay and most of the time theres photos in my order that get cut wrong. Poor customer service.
Had a script called in 2 days prior for my girlfriend and still wasn’t ready. This is pathetic.
Visiting from out of state and found pharmacist and other employees to be kind, caring, and helpful.
Takes forever for meds to be filled! My girlfriends kids need their meds so badly and it took 24 hrs this is just awful!
Horrible terrible pharmacy. Techs have no clue. Save your time and have your prescriptions sent elsewhere.
24 hours, pharmacy is usually pretty fast if you wait for your prescription.
We always have to wait forever for prescriptions
Waited too long for my prescription and they called it in 2 days before.
Quick service for average medicines
It takes forever to get prescriptions even if they have been called in a few days in advance.
Whomever is the teller working 5/7/17 at 11am please quit customer service. That woman is straight up rude. Find another area of work where to can be as bitchy as you want.
Staff is friendly and very prompt at helping customers
It takes forever to get your prescriptions because the lines are always super long.
Some of the unfriendliest and unprofessional people in the customer service world.
Fast and convenient
24 hour pharmacy!
Knowledgeable staff
Great sales
Always convenient