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Independent Garage Door
24 Ellsworth St, Worcester, MA 01610, United States
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Independent Garage Door
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Th
Review №1

My garage door broke unexpectedly today.Called the company and Nicole was great! Was able to schedule me for same day service.The service tech, Vinny, was very professional and knowledgeable. Luckily no major parts broke and he was able to repair in about an hour.Thanks again.Would highly recommend!

Do
Review №2

This place is hands down amazing ! 👍👍👍👍👍👍👍👍👍Very very honest business.Our garage door hasn’t been working for a while.. so I decided to call around to get it repaired .. there was a Company that actually came out that wanted to replace the motor and do the work right away charging $600/$700 range,..I then called a different co., told them what was happening.. they suggested an appt to replace motor in the $450 range....but I decided to try one more place ..this place .. Independent.. so glad I called you … 👍The nice man on the phone walked me through what was wrong, an easy fix that I wasn’t aware of .. so honest, no cost!A few minutes later …my garage door works again! Yay 😊We are so happy 😀 .. there was never a major issue, no motor needed to be replaced.I thank you so much!This is the place to go for your garage door needs!

sa
Review №3

We recently had a spring break on our garage door. We contacted another local Garage door company that quoted us $700 to replace springs and pulleys on our garage door. I thought that price seemed a bit high, so I contacted Independent Garage Doors and spoke to Mike. I am so glad we did! Mike sent someone over within hours, and the repair cost us $146. The pulleys were fine, and just needed to be oiled, the springs were replaced. We plan to replace our garage in a few years, and I guarantee you we will be using Independent garage doors in the future!! Awesome experience all around!!

Ar
Review №4

We chose Independent Garage Doors for our garage door repair based solely on their ratings, and were very glad that we did. The repairman was thoroughly knowledgeable, professional, friendly and reasonable. If we ever need more work to be done, we wont use anyone else.

Mi
Review №5

My wife and I hired Independent garage doors to replace 2 doors, and operators, Mike Dow, promptly came to look at the job, gave us our options, and a quote. He did the installation a few weeks later. We are extremely satisfied with the quality of materials, and workmanship, He is a true professional, he went above and beyond to make sure the job was perfect, from start to finish, cleaned, took the time to explain the functions. You wont find a better door co. we highly recommend them.

Ja
Review №6

Excellent and outstanding. It is hard to find someone who does repairs at a good price, does quality work, and communicates. Independent Garage Door has all of them!!! Got an excellent price for a garage door replacement. Excellent communication all the way through after initial contact even when manufacturers were late with their deliveries. The installation was excellent and fixed all kinds of problems with the initial installation. Total dedication to quality. Recommend with no hesitation.

ni
Review №7

Great place to deal with, had a old door that just had to go, talked to vinny about a new door and gave me some good advise, so I went with what he had to offer, they set up a time and all I had to do was remove my door, not a problem, well he came early buy that was fine because he finished early and I had the rest of the day to myself, nice guy to talk to while he was working, I offered my help but he didnt want any so I just stayed out of the way, well I got me a very nice door now that the wife can lift to get her car out of, I would recommend him anytime, thanks vinny, ask for a raise, you should get one, great job cleaning up too.

St
Review №8

Had a 24 hour garage door place come out to fix my garage door who made a mess of the job, refused to wear masks and charged me a small fortune.Flash forward after 2 months of being blown off by the other company, I reached out to Independent Garage Door. After having an extremely informative and pleasant conversation with Nicole (I could go on forever about how helpful and enjoyable our conversations have been throughout the process) she set me up with an appointment and gave me call when he was on his way to my house the day of the project.Mark arrived within the designated time window - lets be real, that is a huge thing for most of us, and proceeded to get to work and fixed all of the issues and installed a new operator and other items that the other company missed and brought everything up to code for a very reasonable cost. He explained every part of the process in detail and wore a mask throughout whenever I was there. Great Customer Service, work and a very fair price. A+++++++++++++++++++++

Ch
Review №9

The 5 star says it all. I called when one of my openers stopped working after lighting knocked out our power. Nicole was VERY nice on the phone as I explained how I tinkered with the opener and now need help. We set up an appointment and it was fixed (replaced) quickly and for a fair price.

Ch
Review №10

Outstanding service and craftsmanship. Went above and beyond. Very polite and professional. Very fair price. I would recommend to anyone.

Jo
Review №11

Independent Garage Door was the best! Great friendly service from professionals that you can trust! Local family business and they great! The office manager will call you and make sure you home and remind beforehand! Cause you forget sometimes! Good people I recommend them all day!

Ja
Review №12

Highly recommend this company. Thought we had a broken spring but turns out to be something much smaller. They simply made the simple repair rather than replacing the spring as we had called about. Very pleasant, efficient and trustworthy.

Ji
Review №13

I just had Independent Garage Door work on my door yesterday. I needed springs replaced and repairs to get it back to good shape. Mark from Independent Garage Door came to service my 2 garage doors. I cannot tell you how impressed I am! He did such a great and thorough job. He walked me through what the issues were, what needed to be done and when he was done it was working better than it had in years. I dont know what else to say other than when it is time for me to get replacement garage doors, I know where I am going!!!!

Ri
Review №14

I had issues with both of my garage doors and made an appointment. Vinnie was my technician who made a small adjustment to get the first one working. The other door was banged up from a car and the rails were bent where it could not be lifted. Vinnie looked at it and thought out of the box where he was able to straighten out the rail Using some clamps and steel took the time to check out the motor and had it working perfectly. I had previously got a bid from another local company who wanted to replace the complete door assembly and motor.Great job done by Vinnie. I recommend this company highly.

La
Review №15

Exceptional Service. They replaced an old and tired garage door motor on two separate occasions. Nicole was fabulous in getting our install scheduled within the same week as our initial phone call. The technicians were professional, timely and expert installers. They even went so far as to sweep the entire garage when they completed the job. I trust their work and I highly recommend this company. A++

Ol
Review №16

This is the second project Independent Garage Door Co. has done for us. The job quality is superb! And the price is very reasonable. Amazing and friendly customer service, too: all questions promptly answered, all concerns addressed. Thank you Mike and Nicole (and Vincent, who helped Mike), youre awesome! Highly recommend!

Li
Review №17

Highly recommend. Last fall, my garage door mechanism broke, leaving my car trapped in the garage. An on call technician was able to come that evening, get the door open, and diagnose the problem. I needed to have a new opener installed, and they did the work within a week. Just recently, the opener started malfunctioning, so I called them. Within an hour, the mechanics came to my house and fixed it- and did this free of charge! They have been nothing but helpful and friendly, and with reasonable prices, too.

Ch
Review №18

Dont look any further. This is who you want for your garage door installation. I couldnt be happier with the work they did for me. Price, quality and the care they put into this job was first rate.

Ga
Review №19

I had independent garage doors swap 4 garage doors to torsion springs. They were on time and did an excellent job. The doors never worked this smooth and quiet. They cleaned up when done. Highly recommend.

Sa
Review №20

After calling several garage door companies to repair and replace a part for my 30 year old overhead garage door, Independent Garage Door Co had the part replacement and did not try to sell me a whole new system. The service tech was so helpful and honest. I cant say enough positive things. The receptionist was also helpful and very expedient with getting me the service I needed. Call Independent Garage Door Company!

Ch
Review №21

Top notch company. Great guys who do great work. Have hired them for two jobs and will be getting a quote soon for a third. Highly recommend!

Ja
Review №22

Had Independent Garage Door Co out yesterday to fix replace springs on garage door, put new keypad in and program an extra opener for us. very professional, know what they are doing and customer is #1.. fabulous experience, family owned business 3 generations... felt great about entire experience and supporting local business

Da
Review №23

Had another issue with my garage door last week. Call these guys first!! The experience was just as good as 2 years ago as noted in my review below. From the time I spoke with Nicole to set up the appointment to Mark fixing the door, it was a great service experience. Thanks again for being such a great local business to work with!! Happy Holidays!From the moment I spoke with Nicole on the phone, I knew I had reached the right place to help with repairing my garage door. She was responsive and kept me posted on my appointment time as she promised. Mike and Mark, brothers and the owners, arrived on time and were down to earth real people who did amazing work at a fair price. They were also very funny guys with big personalities. They shared with me how their grandfather started the business and how they started working in the business from a very young age. Bottom line this is a local business, owned by really good local people, delivering very personable high quality service and products. Call them first for any garage door needs you may have. They exceeded my expectations!!

Ka
Review №24

Such a great experience from start to finish! Independent Garage Doors essentially rescued us from an installation job that my husband started and really needed help with. From the get go, they were nothing but willing to help us out, even despite the fact that we didn’t purchase our doors through them. Nicole got back to me in less than 24 hours (which I feel NEVER happens when you send an inquiry through a website!) and within two weeks, they were at our house and even helped us to fix the one door we had already installed (incorrectly, which we never would have known). We’ve had really bad experiences with contractors not calling back or being responsive and from start to finish, the folks at independent were amazingly helpful. Would highly recommend!

Ke
Review №25

Excellent service from the first call through job completion. Nicole, who booked our appointment, clearly explained the options for replacing our broken door opener. Mark did a great job with the installation, leaving our garage door with a better seal and much quieter than the previous product. Pleasure to do business with Independent.

Mi
Review №26

We had a wonderful experience with this family-owned company. Mark and Sean were friendly, fair, knowledgeable, and efficient despite many unforeseen setbacks with our broken garage door -which seems to have been a DIY project of the previous homeowner back in the 1970s (to give you an idea of what they were dealing with). Without breaking the bank and with few large replacement parts needed they got our garage door up and running once again- which as new homeowners is a huge relief! We will certainly be using this company for all our future garage door needs and recommend them highly! Thanks again!

An
Review №27

I was recommended to use Independent Garage Doors by someone, for whom they installed several doors and who was very pleased by their efficiency and quality.A year ago, I invited Independent Garage Doors to install one garage-door motor. They picked and installed a great model. I loved their service and invited them to work on our second garage door this year. As before, the scheduling was fast and the motor was upgraded almost immediately. In summary - fast, clean and high-quality service.

E
Review №28

They did a great job installing our new garage doors. Great communication and prompt service. Would recommend them!

Ma
Review №29

Independent Garage was the best from Nicole in the office to Mark for the service. They were friendly, prompt, and did a great job. This family owned business has been around a long time and it is evident they take pride in their work and reputation. I would highly recommend them.

An
Review №30

Honest company and fair prices. Had them over to repair the garage door on the house we just bought. They not only fixed it, but re-did the entire spring and pulley system since they realized we had the wrong parts in the first place.

Pa
Review №31

We just had garage doors installed. Mark was meticulous about every bit of the installation. He said he wouldn’t do a job any less than he would do for himself and he means it. Our doors look fantastic. Do yourself a favor and use this company.

Bi
Review №32

Absolutely the only place to have your garage door/ opener service. Best customer service I’ve had to date. Excellent price. Six stars wouldn’t be sufficient.

Ri
Review №33

Amazing, estimate and job completed within the hour. Both employees were top notch, professional, and courteous. Great price and the work quality was superb.

Er
Review №34

Our garage door spring broke one Saturday evening. I used their site to email them as a non emergency and they called me within 10 minutes of their opening on Monday AM. They also got someone out that day to take a look. Even though they had to order the part, they made a temporary repair until the part came in. They called me when the part arrived and replaced it late on a Friday afternoon. They were kind, quick, efficient and affordable. I would highly recommend them!

To
Review №35

I highly recommend their services. Quality work and very fair pricing. Garage door works like new!

mi
Review №36

Called these guys up based on reviews. Set up a date and time and they delivered great service. I will use them for any issue I have with my garage door opener. Thank you guys! Highly recommended!

Ch
Review №37

Door wouldnt work so I called the closest hoping they could help. Within an hour the owner and his crew had the problem diagnosed, fixed and charged a very fair price. Good, fast & reliable.

Kr
Review №38

LOVE my new garage doors and Independent Garage Door is fantastic to work with.

De
Review №39

Very happy with result of installation, highly recommended.

Ka
Review №40

Independent Garage Door Corp is wonderful! They respond quickly, get the job done fast and are the most reasonable in pricing. They have come through for us on more than one occassion and I would recommend them to anyone!

Eu
Review №41

Mike just finished my door looks great, wonderful job,real pro . I would recommend independent door with 5 stars

Ka
Review №42

After trying to find an honest repair company I’ve found independent garage door the most honest and forthcoming with repair, prices & office professional( Nicole) service . Will use again

An
Review №43

I thought our garage doors were beyond repair. Mark came out and had both fixed in a few hours for a reasonable price. I highly recommend them.

Yo
Review №44

Great service, nothing fancy but Mark gets the job done!

Si
Review №45

Prompt, courteous and professional service! Highly recommend.

El
Review №46

Would refer them for days. Simply the very best and competitive pricing as well!

Information
22 Photos
46 Comments
5 Rating
  • Address:24 Ellsworth St, Worcester, MA 01610, United States
  • Site:http://independentgaragedoor.com/
  • Phone:+1 508-755-1745
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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