Great customer service. I was looking for a set of tires that are pretty much out of stock nationally but Dave (store manager) went out of his way to piece together tires from different locations to make my set happen. He did not have to go above and beyond but he did anyway and made it happen. Thank you Dave! Have used this company for years and several different locations and all of them always deliver but this experience this last round was the best.
Last time I’m going here. Here I am, out of state, on a Sunday and rotating my tires. Luckily I have a ride to the auto parts store. Whoever cross threaded my stud really needs to look for a different job. Want my money back for all the fees. Fine with tire price but something needs to be made right here.
Amazing service. Very professional and kind. Tires were place within 20 minutes of my arrival. Love the service ❤. Thank you 😊.
Knowledgeable people. They didn’t have my tire size in the tire I wanted, they suggested I size up a little, and I love it! They actually kept appointment time. They estimated taking 1hour, my car was done within half an hour.
Professionalism, patience and understanding the severity of each, unique individual situation.They really do have the best prices in the Yakima Valley.Our companies have relied them multiple times and they always deliver.Ask for Dave in Yakima for the professionalism you deserve.
Very helpful and reasonable and had it done within 5 minutes I would definitely use them again
I went there to have my tire fixed do to a nail and they were nice and removed the nail and fixed my tire for free. This is the second time we have gone to discount tire and have always had great service. They even will put air in your tires for free and rotate your tires as well. So if your ever by discount tire or need a tire fixed check out discount tire. I know I will be going back to them in the future.
The service is Amazing every time I go here. The staff is friendly and actually know how to do their job.
Have always taken care of me for my personal tires. Today I was passing through with a company truck that needed tire rotation bad. Took care of me quickly!
Thank you Tony and everyone else, getting our new tires on in a fast efficient manner.Excellent service.
Took a flat tire said they couldnt fixed it and took it to another tire shop fix it a no cost. Also they told me I need 2 new tires when I just recently bought them.
Had a tire sensor change at a different tire center but couldnt reprogram it. I went into Discount for them to reprogram my car so it reads all sensors took about 6 minutes to complete the task great job by the guys.
Quick, courteous friendly service. Ill be back
Id been trying to get a slow leak in one of my tires changed since winter, as I rotated them on regular basis. They said its just the cold weather making it lose the air, well now its not cold but they said I need new tires, Ive got 30,000 on em and their guaranteed 55,000 What gives. Unless someone steps up there, Im going to be a NEGATIVE ADVERTISEMENT FOR THEM
Awesome customer service! They fixed a camping trailer tire that disintegrated on the highway fast and gave us a huge discount on the tire!
The guys at the shop are great super helpful and speedy. I highly recommend getting your tires some here. They are knowledgeable and work hard to make their customers happy.
Nothing but good things to say about this company - they are VERY honest and trustworthy, timely, and do high quality work. I came in to have new tires put on my car because theyve been sliding in the snow and hydroplaning in the rain. The rep I was working with, Taylor, showed me that the tires were still in great shape and he recommended some alternatives to try before spending several hundred dollars for new tires. They then proceeded to check my air pressure, balance, and rotate my tires free of charge. Taylor was fantastic to work with! It was amazing to see that kind of honesty in a situation where he could have easily just put new tires on my car and more money in the companys pocket. For that, I will be a returning customer and recommend them to everyone! Best tire shop in town.
Everyone was friendly and working hard. They did a great job and worked quickly given how busy they were! Thanks guys my tires look great!!
I had a little shaking in my front end when driving on the freeway. The steering was a little off and sometimes I would hear a rattle when exiting my driveway. I took my car to discount tire and they immediately found the issue, corrected it and added the proper air pressure to all 4 tires. Free of charge! I will be taking all my vehicles for any type of service they offer. Now and in the future
I called and was helped my Tony. Asked if I can bring my own wheel and get it installed he said yes at no cost as long as all the mugs are the same. Upon getting here he remember who I was as a customer on the phone and got to me in seconds. Tony helped me figure out if I needed new lugs and gave me the best deal. After all the once I had did fit the new wheel. I appreciate Tony and his ability to get to my solutions efficiently. 10/10 do recommend!!!
Had tires I needed for my trailer for a decent price while on my trip, fast service, was there about an hour...
15mins Two Tire change. Fast service. Affordable. They need alinement service
Great place guys do a great job with the weather being as hot as it is. Thanks for the customer service
Got me on the right tires for my truck, at a great price and was in and out in about 30 minutes. Great work Union Gap team, and thanks for the great service.
We used to drive to the Tricities to go to Discount Tire because the price is reasonable and staff are great . I am so glad they are in Yakima now! The guys are always friendly and knowledgeable. Service is fast. I recommend them to everyone.
Great service great price
They were very helpful with getting my warranty started on my tires.
Really friendly people and ready to help. I recommend it over Les Schwab. They actually care about fixing your car
Great & friendly customer service! Best place in town to get your tires!
Dave, and the rest of the crew were very helpful and professional . I will get my tires here for my cars.
Nice crew, good prices
My first time there and it was spectacular! I went in to see if they could fix a flat tire for me, unfortunately it was unable to be, but they fixed me up with a new tire! Only took maybe 30 minutes; 10 for the change and 20 for discussing my options. Wonderful and well knowledgeable staff and a clean well disinfected store!
Ordered tires I needed and got me in to mount them
To say I am satisfied is an understatement. Today, I went into the store for a bolt in my tire.. my tires are bad mind you but I didn’t realize how bad. I didn’t want to buy tires because 1.) my husband wasn’t there with me and 2.) I needed to check out my warranty on my tires. But the gentleman named Reggie helped me.. he wouldn’t let me leave the store without a tire. He actually cared about my safety but most importantly my sons safety. In my 30 years of life I have never experienced costumer service like this, never met someone so kind and caring and he didn’t even know me!? I can’t put into words with how thankful I am for Reggie and this store for truly caring for there costumers. I’m still in ahh and amazed by this gentleman, Reggie. If you can read this at all Reggie, THANK YOU! Thank you for your kindness, for caring, hospitality and for truly thinking about my families safety. I’ll never forget this. We definitely will be back.
Good service quick as well
They do a excellent good, good prices on the tires I got for my car
Badass crew. In and out in no time.
Guys where super nice and got me in with out an appointment withing minutes of arriving and was good to go in no time at all definitely going back.. Good job guys
Purchased 2 new tires from Tire Centers inc. Thursday In preparation for my big weekend. On Friday I started on the interstat only to find out they didnt balance my tires. I called them over and over about 10min before they closed. Guess they didnt want to answer so close to closing.I called discount tires 7min before closing. They answered and told me they would stay open and wait for me. They balanced my tires and didnt charge me even though they stayed 45 min past closing.Thanks Tonie, Arnold, and Taylor for saving my weekend.
Im always very pleased with the crew here. Ive brought multiple vehicles in for new tires and they have never failed to get me the right tires and in a timely manner.
Great prices and people who treat you more like a customer and someone they find important than just a random nobody with money. Thanks again guys! The wheels helped me get the tires on the car and back out on the road!
Service was excellent in and out in about an hour. Will definitely use them again when I need any new tires.
I was en route from seattle to SLC and I had some tire issues (was just put on at discount tire in seattle) and kyler hopped at the opportunity to get everything sorted for me and on the road within 25 mins. Really great service!
Needed to get the studs off our car. They are still operating even with the shut down from COVID-19. Guy met us outside was super personable. Went inside to pay. They wipe things down as soon as you are finished. We had to pull our car in the shop and wait inside the car while the tires were being swapped. Staff was efficient and knowledgeable. We will continue coming here for our tires.
Great place to get anything tire related.The staff are super friendly. Lucas was extremely knowledgeable and helpful. Gave me a great deal on tires. The crew stayed after closing hour and never rushed me. They did an excellent and efficient job on my vehicle. Best place in town.
Yakima discount tires has the most friendly staff, very good experience...
Way over priced, better look for a locally owned tire place.
The tires were put on in a quick and professional manner however the fit and finish on the tires was not done correctly for example I ordered white Walls and the blue paint was not wiped off but other than that decent place to buy tires just be sure you ask them to wipe off that blue paint.
Was told to come at 5 to get my tire put as was busy. Left my rim so would save time for workers as was rolling on my spare dropped car off at 4:45 and bay had couple open spots. Went and did some window shopping came back at 20 after car still sitting in same spot. Couple minutes later the guy from counter seen I was still waiting by my car told me go ahead and pull it in over there and walked off I had to chase him down and inform him they had my keys. After getting them and walking back to my car I had to pull it in tne bay myself. Geuss if there is a silver lining while standing there waiting noticed my brakes in the rear are almost worn to nothing. So geuss im gonna have to order some and put them on myself.
This morning I went to the Yakima store and got a quote on a pair of tires.I went back this afternoon to have them installed. I asked for Taylor who gave me the quote and this guy said he would help me. I wanted to put the new tires on the front, He says I should put them on the rear. he was very argumentative and talked to me like I didnt know anything about tires and cars.Finally I told him I wasnt interested in buying tires from him and went to another store and bought my tires and had them installed the way I wanted them. I wont be going back to this store anytime soon.
Fantastic service. Nice waiting room. Needed a leaky tire fixed and they did it for free as well as rotated, balanced, and inspected the rest of my tires. Fast and friendly
Great customer service and will be back.
I love how I was able to get a quick estimate and fast service and my son and I didnt have to wait that long. Thank you for your service!!
Great place. Customer service is outstanding, I get all my vehicles wheels and tires from here
Great people and great service. Reggie at the front desk was awesome.
I personally Love there customers service it was my first time going and plan to go back for there services definitely recommend anyone to go there you wont be disappointed they did a awful job.
The guys at discount tires have the BEST customer service I have ever came in contact with. They seriously go out of their way to make sure every customer is happy. And you cant beat their prices! We will never go anywhere else to get tires!
So very helpful today tire rotation and they fixed a flat for me all done for free. The people that work there where very helpful not to mention nice not once did I till rushed.... Will definitely be going back
Nice rimes and tires
Awesome experience with the Discount Tire team. I got new tires for my truck and they were able to get them installed within about an hour. I got a nice rebate from the tire manufacturer and overall I was pleased with their service. I will definitely return when the need arises.
Excellent service! They went above and beyond to help accommodate a special request. I highly recommend supporting Discount Tire!
I love Discount tires, they understand customer service. I have used Discount tire in Arizona for many years when I lived there. I am glad to see one in Yakima, the young men that took care of my Jeep was super friendly and very nice. I recommend giving them a try, best prices and best warranty. If I could give more then five stars I would.
Consistently friendly and fast service here!
Excellent service. I got a great deal on tires. Staff was friendly and helpful. High fives to all.
Fast friendly service. Taylor set me up with what I needed and very professional. Price for tires was great and great warranty. Check them out!
Real fast less than an hour
Told me a proper amount of time it would take to fix my tire and completed it sooner, they were friendly, cool and professional.
Great service
Vary friendly, on time, got me exactly what I was looking for. Couldnt be any happier with my experience.
Fabulous ! Needed a leak fixed and they did it for free. Torqued all my lug nuts, and made sure the pressure was correct in the other tires.
Great service, fast, will go back.Update: went a second time. Service was excellent.
Free water, great tire prices and service. I really cant be happier.
Talked to a Salesman there today he was very Informative and gave me plenty of important details on warranty and other small but very crucial facts about buying tires I appreciate his insight on helping me purchase the right set of tires for my wifes car I will definitely come back to see them again.
Always positive attitudes, also, informative, but not pushy!
Good service and very helpful
Very fast. They changed from my old tires to my new ones, in less than 20 minutes. And I got to watch from the garage
I have to say that I’ve never gotten such great costumer service before. They did everything they could to fit what I was looking for and what I needed. I recommend everyone to come in to discount tires, great prices and excellent costumer service.
I was in a hard spot with my vehicle and Reggie Prieto went out of his way and helped me out without hesitation. His team got me in and out an about an hour. Theyre customer service is top rank and I am deeply appreciative for what they did for me and Im sure everyone else that goes there. I cant Express enough how grateful I am of him and his team and will recommend discount tires everytime!
Best place to buy tires in Yakima Washington they will meet or beat other tire stores prices.There customer service is outstanding so friendly
We travel coast to coast and we have always been well taken care of from any Discount tire store we have used whether it be truck or 5th wheel... If you are not happy with your current tire store I would definitely tell you to give them a shot.
Fast, friendly, service. Easy financing online. Definitely will recommend to family and friends.
Dennis was great helping me find the size and type of tire for my Jeep. Great customer service. Very glad to see this store open!
Great place to get tires, fast and friendly service.
Thank you so much to Omar! I arrived as Omar was heading to his car to go home. I said hello and he remembered me calling regarding resetting the TPMS sensors in my Subaru. Just put the snow tires on at another Discount Tire shop near our home in Auburn, WA. He turned back to the shop, grabbed the code reader and got right to getting rid of that annoying sensor light. Great service! Cant thank them all enough.
Great people. Good service. Will always come back
Awesome customer service and price
Needed air check didnt wait at all!!
If I could rate them higher I would. This week we were preparing to sell my parents car, a Nissan Sentra. For two years they have been dealing with a TPMS sensor light that wouldnt go away despite multiple trips to Valley Nissan. We didnt want to sell it with this still an issue so after calling around and getting quotes as high as $120 per tire to fix, my dad called down to Discount Tire and they encouraged him to come down and they would help get it diagnosed. Not only did they go through the steps to verify all the sensors were working, they went and simply reset the system and five minutes later PROBLEM SOLVED! They solved a problem that the dealer and other tire stores in town couldnt be bothered to fix. They will be getting our families business from now on and we will recommend them every chance we get! These are guys you can trust, depend on and have confidence in the work they perform! They are Rockstars!
Excellent service and very informed manager. I bought 4 performance car tires at a good price.
Excellent price and service.
Has always been great service so far.
Great place to get great deals on tires and wheels
Very informative and helpful. Manager name is dave.
They told me 45 minutes on my tire it either flew by or theyre really fast and there is no hassle straight price not a lot of tax I got a brand new tire for my Tiburon Hyundai 05 86 out the door after-tax 215 45 R17 91w
Just purchased the tires for my wifes car great place to shop good prices
Asked to put 2 new tires in front because they were bad. They did not fix the problem.
Great prices and quick service!
Spent an hour and a half at les Schwab waiting for a road force balance, got tired of waiting, called discount tire, they said they do it for free!!! I got my keys and left les Schwab (they charge $25 a tire!) went to discount tire, helped by Reggie, I was in n out in 45min. From now on discount tire will be my first and only stop!
Was very helpful appreciated their advice