Great customer service, would highly recommend. Had a little mishap with my order but they went above and beyond to make it right! Sunshade turned out great.

I contacted them in early January about a project at my house. I sent them an e-mail with pictures and dimensions for what I wanted to do. We went back and forth on e-mail to clarify a few things and my wife went by their shop to look at some fabrics. I was told they were busy with a few other projects and as soon as they were done they would get back to me. Aaron called me and we scheduled an appointment for Tuesday at 8:30 at my house so he could do the measurements (well over a month from when I first contacted them). On Tuesday at 8:30 Aaron called me and told me he had a problem at the shop, he was on his way and would be there in 10 minutes. I asked him if he was actually on his way and he admitted he hadn’t even left the shop yet. I told him there was no way he was going to get to my house in 10 minutes. I wasn’t happy as I had stayed home from work to wait for him and the delay was easily going to cost me another hour. He explained to me that he had no choice but to stay to fix a machine and that his call to me was a courtesy. Huh? It is a courtesy for you to call me when you schedule an appointment and you are going to be late? Wow, you must have a lot of business and not need customers to say that. I called Dan at Sears Awning. He came out the next day to see what we were looking to do, made some great recommendations and is going to get started on it this week. I am not happy at all with the service I received from Yakima Tent and Awning and would not recommend them (unless you have a lot of spare time on your hands and feel like being treated poorly)

Had a great customer experience with this company.I came in one day and discussed a fix that I needed on a windshield cover for my RV. Aaron said just bring it in and we will take care of it. I thank them for their prompt and courteous service and I highly recommend this company for your needs. Thanks! Greg Beck

Man this is the place for all tent an awning great crew excellent quality...

Brandon did a phenomenal job installing my new beautiful awnings!!I love them more than I thought I would..Thank you

I came in for a specialty item - a woodshop curtain....basically something to keep sawdust off away from the rest of my garage. I worked with the owner to figure out which material I wanted and he gave me a reasonable price. It took a couple extra days to get it, but they were in the process of moving locations - so no hard feelings there! If you are looking for anything that these guys might do, give them a try! I love local shops that do a great job at a reasonable price!

Went in to see if a tarp could be made and they had me email the pictures of the are we needed it for and said that the guy who knows about these would call us back. We still have not heard from him and it has been a month.

I have been going here for years. The staff and owners have been a tremendous help with product repairs and design of new products. Always a pleasure doing business with and without a doubt my personal and business choice for tent/canvas, cover and repairs.

Worked with the staff on a potential project. Selected materials and basic design. Received a written quote from their employee. Made arrangements to return the following week to have the work performed. On return 5 days later, price for materials doubled and a $75 per hour labor rate was applied. Very disappointed after taking a day off work and traveling 180 miles one way just to find out they do not honor their quotes or commitments. As a consumer you have choices, My advice is choose another vendor who is honest in word and deed. I gave them one star because they have both the opportunity and potential to be fair and reasonable in their business practices. If you provide a written quote, honor your quote.

GREAT SERVICE AND VERY POLITE!@