Called this morning and spoke with associate MADDY, she was extremely helpful while she was teaching a new employee the ropes. Her helpful attitude lead us into buying the products that we called about. When we arrived to pick up the items MADDY again was just as helpful and made the while process easy to manage. We will be coming back in the future for any other needs we have. Great job MADDY!The Ceraolos from Ellensburg, WA.
Ive had nothing but good experiences at Costal. The grand kids love to go to see the baby chicks. The workers are very helpful seem to like working there. Their products are good quality so you know they will last. Happy Shopping!!
We go there to get rabbit food for our daughters bunny rabbit, will probably go there for ferret food for Cc
Gotta love a store where you can buy boots, clothes, and animal and farm goods under one roof. Love this place
Great place. Go away from the big box stores, please.. help the smaller businesses survive..
Great staff helpful with my requests love the atmosphere check out clothes & feed bought a great rope
Unique stuff and the baby chickens of course are a bonus! We like to come and just browse.
Good place to get farm and garden needs as well as work gear.
The staff were very kind and courteous they had knowledge of there surroundings. I would recommend this store to anyone.
I love their plant section. We just got a chainsaw for my husband. The customer service was great.
Always excellent customer service and has what I need
Great place, great people. They have everything you need for your farm and garden.
Very helpful place. Jessica went above and beyond in customer service. I would shop here again.
Pretty nice store the clothes are a little over priced and theres a lot of clothes that dont have prices on them you have to go and find a price check machine to see what it cost
Horrible customer service, staff didnt have friendly attitude. I ask for help the lady call some on the radio no buddy came she didnt care.
Great place to buy Carhart and other brand name clothing. Customer service sucks, but if you dont need help then its a cool place to shop or look around.
First in the store...lots of cool stuff. 😎
Great lawnmowers, they filled it with oil and gas. Then fired it up!
They were so helpful when I need to give my puppy 🐶 his first set of shots he cried 😢
The service was friendly and helpful as a Ranch customer. A sure rating of 5 stars.
All staff members that I interacted with were very friendly and helpful. My only dislike was the lack of pricing on the jeans that I purchased. I was a little shocked upon check out because the price on line for ARIAT jeans was $20.99. I double checked on line when I got home and found there are like 6 + different styles of this particular brand so I checked by product number and found they were priced the same in store and on line but I wish they would have just been marked on the tag attached to the clothing.
Ppl that work there are rude not very helpful
Friendly staff, good variety of things for sale.
Usually nobody greets when you walk in the door and hardly anyone ever asks if I need help. I always have to walk and find someone to help me. Overall though I like the cleanliness of the store and the shelves having products I look for.
Love the carhartt section ❤
I shop here all the time for my animals. I have chickens, sheep, goats, and cows and they have feed for all of them. Not to mention their clothing which is a great selection of cowboy/girl wear. My husband buys workboots here all the time.
If youre a true country person coastals is the best variety store of all times cowboys and cowgirls cant help but love it. Something for all members of the family keep up the good work coastal.
For work or messing around killing time, coastal is always awesome.
Assistance here is excellent. I went in looking for a sleigh a while back and someone was quick to help. The lines move at a good pace. The other time I went I for yard maintenance supplies and they even offered to assist to load my car.
Ive looked at work cloths there and I couldnt bring myself to pay more for work cloths then I do on my casual attire
The selection is really good but too bad on pricing compared to other places. The workers are very helpful and friendly.
Product prices off and cashier was rude. Overall the store has a great layout and awesome products. Floor associates are nice and helpful.
One of the cashiers was super rude. Maybe y’all should give her some days off. Lol I’ve never shopped here but the one time I did, I received a rude cashier. 🤧
I go in often and they never have the size jeans Im needing!
Very helpful employees.
Its a great store an lots of choices
Cool store. Lots to check out
New chainsaw. Always a good thing..
Very cluttered. Cant move a shopping cart around clothing area. When looking for something, no workers to help. Not very friendly employees, kinda like, here is your stuff, now leave, vibe.
Went to buy some clean bails of straw. Great service I could have loaded em myself but coastal staff helped me load it right up. Was busy because of the holiday season and of course covid, but seems like I was still in and out quick.
It is where we buy our animal food. Good quality and solid prices to buy bulk.
Found what i could elsewhere here today. Customer service is fast, and great. Any questions asked were answered easily, and the prices were great. I will be coming back to this store, because its a great place to shop.
Nice store employees are helpful will be back
Love going there great deals.
Great prices on wrangler jeans. The people here are always friendly. Store is organized and clean.
If you need anything related to farming these guys have it on hand or can get it. Their selection of animal feed, fence parts or farming supplies is wide and varied. Prices are fair to great.
I would have given a 5 star but online they said the carried no slip grip tape but when I got there they did not 😓 on the other hand the employees were very helpful 😁
I came to buy an item I had not bought before that I had called about on the phone prior to coming. When I got there I was asked if I needed to help finding something from the cashier and I told her what I was looking for. She pointed and said down that aisle on the right. I never could find it and so I asked another employee who told me its in the next aisle from where he was standing. So I looked on the next aisle it wasnt there either, so I went up to the cash register again and asked a 3rd person. While I was asking her, a 4th employee walked up behind me and finally walked me over and showed me where it actually was, which was in neither one of the places that the first 2 people told me So the customer service was pretty bad today.
I can always find what I need.
I love the propane refill, the variety of products inside is just great.
Love this place typical ranch and home store great clothes little spendy but you get good quality
Best farm store around.
I do a lot of business with Coastal Farm and Ranch and its almost always a great experience .
Had help finding great boots for my husband. I am a senior lady. Unfortunately the 300lbs of grain I bought I had to load and then load in my vehicle by myself. Find that a little bit crazy nobody helped me.
Returned some defective Carhartt jeans. No hassle at all.
Love coastal I go there for all my chickens needs
What friendly and knowledgeable/helpful staff! Went in for dog vaccinations and they were so helpful and even gave me an ice pack for transport!
Best customer service
Fast efficient help. Good customer service. Parking is convenient, prices are resonable
They have a white variety of merchandise, every time I go there I get what I need great place to go!
Great place to find all your farm & Ranch needs as well as rugged work wear,boots,hats etc.Also home furnishings and more and they fill your propane tanks or R.V. up til they close.
Ok, store is very full. Little room to move around.
We enjoy shopping at Coastal. It is the perfect place to buy dry dog food and dry cat food. The price is competitive and our cats and dog like the dry food we get there. We try to feed them healthy food and are happy with the nutrition that the food we purchase has. We go through a lot of dry cat food because we feed many neighborhood cats. We also have a large German Shepherd and he can go through a lot of dry dog food by himself.We also go to Coastal for boots and work clothes. The employees are friendly and helpful.
Went there for doggy treats and toys, and ended up with lots of extras in my basket by the time I was done. Nice selection.
They carry N. Idaho Hi Energy logs. Pleasant and helpful staff.
Too crowded, too small, not a big selection. Will definitely drive to the dalles location before i go here ever again
Consistently poor customer service. It is like the customer is a burden and feel unwelcome. Would give 0 stars if I couldFollow up. Manager called. Was very sincere about customer service
Stopped by to buy some fencing only place in town that had it in stock good prices and fast in and out service. Very helpful employee outside loaded up quick..
Great Verity of ranch supplies.
Propane lady was borderline rude
Great customer service in finding boots for my 6 yr old son
Service was incredible. The place was PACKED on a Sunday afternoon, so the parking lot was a jungle. Seemed it was kinda cutthroat out there, but plenty of parking if you dont mind walking a few hundred feet. We waited for a sales rep that we had worked with before, and he was sincerely apologetic about the wait. The staff really knows their stuff, and always seems positive, despite some less than understanding customers. We are regular customers at Coastal!
Very good store, friendly staff and easy to shop there
Always good stuff at reasonable prices!
Around 3:30-4pm today I went to Coastal farm & ranch in Union gap for a camping propane stove that I seen on their website. After a few minutes of searching for the stove I asked a younger lady if she knew where I could find it, she couldnt find it and asked another employee, the man and young lady both searched, made calls for about half an hour and another man joined the hunt. Didnt locate the stove, but I was so grateful for their help and taking the time to try and locate it. At other stores, staff not so helpful to their customers as these three were!
Staff in store seem to not want to be bothered to help a customer. Have had poor service on phone calls looking for information as well.
I have tried to deal with there pellet stove department for several months. They take down your name and number and promise to call you back..but never do. I have gone into the store, requested new parts and service... finally took no one being scheduled but an employee from another department who covered the area to actually order my parts. 4 months into my issue and 4 trips into the store and department personnel telling me they would order it and call me. Never did. One was the newly appoint department manager who assured me, would get back with me in two days. Didnt happen.Finally got the parts I ordered thru the non Department employee. Now, need service done... getting the so and so is busy so, we will call you back to set up an appointment. Nothing. The one star rating is because of that one employee who did actually help and came thru, if not..should be zero stars
Be sure to read the fine print on their clearance racks. 50% off only applies to certain items in the 50% off rack. But you don’t find out the real price until you’re at the checkout. Very misleading. When I questioned it, I got a snarky reply. “It’s still on sale, so...”
Customer service was terrible nobody helped me the lines were long to check out
Friendly an helpful
They have a ton of equine tack if you need it picked up some canning goods there not bad .pretty nice store im so coming back again nice lanterns
Always hope for more. Never seems to quite have what I want, and prices are always a bit high unless you get lucky with a sale.
Good selection, good prices and helpful sales people.
Great deals and friendly atmosphere
Lots of western wear and ranch stuff.No help available as corona roams the islesI was not able to slow let alone stop an employee to assist me today. Outside of todays visits its has always been good.
Customer help is hard to get. There prices are a bit higher then Im willing to pay.
Friendly helpful customer service.
Got a nice wool Stetson hat!!
Has everything and great service.
Prices are high and the things that are priced are different at the check out stand.
It was great!The lady in the clothing section ( I believe her name was Jill) was very helpful and knowledgeable about the various manufacturers. It seems its getting more difficult to find knowledgeable help at retail stores.We will certainly be back because of her.
Helpfull staff
Theyve got everything you need, including a hatchet.
I have a physical condition that provides me from whereing a mask. I was not allowed in the store even after I told them I have a condition that prevents me from masking up. I have bee a pretty Loyal customer to coastal for long time period I guess its time to find a different store to buy field fence and products from..
Good place to ranch staff
They nice and courteous kind and friendly when we go pick up propane from them my friend deals with them mostly then I do. I think they deserve five stars they are nice and courteous to all of their customers and they treat everybody the same