Had a terrible day after my tire blew out and brought it here the staff was great. Kenya at the front desk was pleasant and helpful despite doing a million things at once she definitely needs a raise and Juan who fixed our tire was super nice and did a great job. Thank you we will definitely come back.

I called yesterday, gave the tire size needed and they gave me a 3pm appointment today. It’s now 9:18pm and these people still cant replace the tires. The store manager is very unprofessional and rude. They had the tires 20 minutes after I arrived for my appointment but didn’t take the car into the bay until after 8pm. He just told me their tool to install bigger tires are not working now. I couldn’t believe it but thought it’s no ones fault so I said to him no problem, bag up the tires and if the machine is repaired and working in the morning can you please let me know so I can come back. Can you believe this manager said “NO, we’re going to be busy and I can’t accommodate you” After we waited over 6 hours today this man had no sense of customer service. He had an attitude upon arrival. He said they broke the machine trying to install MY tires so I can’t be accommodated. I couldn’t believe my ears. They were able to install on front tire and took it off quickly and replaced it with my old tire after I told him his customer service sucked. The question here is, how did the broken tool magically work to put back on my old tire but couldn’t work to install the new one? And how did it work so fast? I would not recommend this place to anyone!!! Unprofessional and disrespectful manager. No way to run a business! Mavis please teach your managers to be respectful and courteous to customers especially after making someone wait for over 6 hours and after closing.

Friendly and helpful staff. I got a flat nearby and came in for a new tire. They quickly confirmed over the phone they had my tire size in stock. The wait time was reasonable, especially since it was a weekend. Waiting room is comfortable with plenty of space. Thanks for all your help, Kenya!

Amazing service. They repaired my tire within an hour at an incredibly low price. Cant recommend this place highly enough!

Amazing staff! Quick service! So helpful and understanding. Explained everything to me and overall was just the best customer service from beginning to end!

Replaced motorhome tires Kenya, Jyan, victor and Steve’s excellent job and customer service

Mike and Kenya were very courteous and professional. They went above and beyond to help me . They receive employees of the year award! I am a lifetime customer. Thanks:)

Best customer service! Josh was incredibly helpful and very kind and we are so grateful for the Mavis Discount Tire team and Josh for helping us!

Horrible experience today, I came last Wednesday to purchase brand new tires which they had to order, so that’s what I did last Wednesday. I put a 100 deposit fee down to get service today to here they can’t find a tired after waiting for two hrs then the bald 👨🏾‍🦲 guy that was helping me had a bad attitude. So I ask for my 100 dollar deposit fee back for them to say I had to wait until the next day to get a refund because the store manager wasn’t there. Thank his I went to the mavis on mount Vernon Nd they took care of me with better attitudes.

Best Customer Service I’ve seen in a long time. I dealt with Kenya, receptionist,Jayson,Manager, and Mike, mechanic. All 3 really tried their best to help me solve an issue with my car after I had a very upsetting experience with a dealer in the area who were not truthful in their business practices. .They take an interest in their job, and try to help the best they can. They answered questions, saw me in a timely manner, and were thorough in checking the car. Together they are a great team!!!

Went to Mavis Discount Tires today breaks sounded ruff, Mavis found the problem fixed it in a timely manor and all the staff their were highly professional. I felt I was charged a very fair price on top of it all. I felt so unsafe driving around with that sound going on with my breaks... Glad I went she feels new again! Thank you so much to the entire team there, shoutout to Greg and the boss Luis, he rocks too! Also the young lady Kenya she was also very nice and helpful too. Lets not leave out the Mechanics too who actually did the work. Didnt catch his name but job well done on my car boss! Yonkers!

Best service ever! Took my Durango to the dealership to check my rear passenger tire for leak and they said nothing was wrong. Tire pressure continued to decrease despite adding air multiple times. I told Kenya about the issue and she made sure that they guys double check my tire and come to find out the plug that was already in the tire was damaged. They re-plugged it and its running like brand new. Im so happy and will highly recommend coming to this Mavis tire shop.

The employees are very helpful and attentive. They make suggestions when youre not sure and are very knowledgeable. I have never had a bad experience coming here.

Ive been going to this location for a few years now and the service has always been A plus. Recently the service has not been that great. Depending on who is there will tell you how your experience will be. I know if Mike isnt there Im doomed. Ive had to return three times with my car in less than a month. I sat for three hours and was told my car just had brake dust. I was almost in an accident on the Hutchinson because my car was shaking uncontrollably. Finally made it back to Mavis and 5 hours and over $600 more spent the issue was almost resolved. Still have noise and pulling so I will have to go back again. Thank you Mike and Keyna for providing excellent customer service today.

My day today started out pretty rough. While driving on the highway, one of my front tires stripped. I called in and spoke to Greg. He made this process seamless and easy. Greg and his team were super polite and answered all of my questions. He got me in and out in no time. Thank you so much! You definitely turned my day around!

Had a slow leak in one of my tires for a couple of days. Constantly having to fill it was annoying. Other tire places couldnt make time for me, but Mavis let me drop my car off on my lunch break. They found a nail in the tire, removed it and patched the tire. My car was ready and waiting for me when I finished work that evening. Great job especially on a day where they were short staffed! Thanks very much!

Mike is the BEST HANDS DOWN!!! Kenya had the professional service necessary in these times of Covid….the staff was beyond patient in understanding what was wrong with my vehicle…. I live 2 hours from location…thank you for helping me

I got a flat tire and called a few places. I called Mavis in Yonkers and was super happy to speak with Greg who guided me through the process and made me feel welcome. I drove here and all the guys working were super friendly.I came in an electric car so it had to be specially jacked and Juan was very familiar with this process which helped me feel confident in their experience. Steve who very carefully drove my car and jacked it up, then quickly found the issue. He reassured me that this is very common and quickly patched up the work.A+ to the team. Thank you! If my business grows, I’d love to hire Greg, Juan and Steve. Solid team.

This Mavis location in Yonkers is great! The staff is very courteous and professional. I came in at 8 am for 2 new tires and a wheel alignment and they had me out within an hour. The staff was on point with the specific needs for my car and got the work done promptly. Greg, Rasheem and the other members of the staff were some of the best people I’ve dealt with in regards to automotive repair. Local repair shops are so difficult to trust but this Mavis location went above and beyond my expectations.

Never had a problem at this location. Always bring my vehicles with confidence no worries.Easy, fast, affordable, great service.

I went here to get new tires the wait wasnt long and i was greeted by someone named Michael. Very professional and knowledgeable in his field. Explained to me what kind of tires i needed and what was best for my car. Awesome customer service i will definitely be back when my car needs work!

Great customer service! Quick turnaround time! Friendly, helpful. Trustworthy group. Offers help and keeps customers in the loop of whats going on. My tire was leaking air. They repaired it quickly and hassle free. Thank you.

I really REALLY do not leave reviews but today I actually felt the need. I work as a Customer Service Manager for a Fire Safety Company. To me customer service is everything and huge representation of the establishment. Today I met a young man by the name of Raul who not only answered all my question but he went as far as giving me advice on what might be best FOR ME and cost efficient. He paid attention to details, he let me explain, he never cut me off and he catered to my needs instead of just treating me like a sale. I will forever by anything from this location because of him. I do not know his position but with his professionalism, he should be a manger! Way to Go Raul.

J.GilesFront desk (Greg) was very professional both on the phone and in person. He kept me apprised of my cars progress in a timely manner and the price was affordable. I appreciate such service.

Josh Jayson,Kenya and Juan gave me excellent customers service.everyone was cordial and patient making recommendations, having best interest at heart.at hetst

Went in for a routine oil change and had every aspect of my car checked free of charge. Needed a car battery and labor wasn’t charged for that either.From appointment time to leaving, it was 2 hours total on a Tuesday. All-around excellent service.

Our tire needed a patch. We showed up, and they did a great job of patching the tire while we waited. They were super-fast even though they were very busy. The front desk person was nice and efficient--he went above and beyond to get the job done.

Excellent customer service by Greg! He gave me a great deal on two new tires plus an alignment. Would definitely recommend to anyone looking for a good deal.

Josh was very helpful and efficient. Made my experience quick and easy !

Shout out to Jason, Rasheem, and Luis!! Incredibly helpful and explained the work that needed to be done clearly and honestly. This one of my first pleasant experiences at the mechanic and will certainly return.

First off I want to give all my appreciation to Josh the store manager also the shop workers, I work in a dealer where we have it good and seeing how people can be so nasty and disrespectful because they can’t get their way sickens me.People think this car stuff takes 5 minutes, this place is a service building your car can take all day! People ask why is it taking so long when they see a shop full of people! Crazy!Many points have to be taken upon this review and I am pointing to corporate.I out of many people had “reservations” but me working at a dealer I knew it clarified dropping your car off but your call center gives the assumption that people’s bays are held for them and how can u make an appointment or reservation for inspection, at my dealership white plains Honda we do not take any appointments or reservations like what happens if u have 1 working inspector???I’m sending this review off to a message to the people, you are taking your car to them for services don’t be mad because of a long wait, some places wouldn’t even take you. Also these guys seem to have no lunch breaks take it easy, sad to hear so many people being disrespectful to the guy at the counter I would of lost my $h!t!! Also this place isn’t a flat fix there’s no way they can get ur car in n done in 20 minutes unless they’re completely dead because I am a customer and I’ve seen and had rapid service before.Big salutes to Josh the manager of this location he’s honest and transparent about things and he runs this place but it seems that he does need a slight bit of an extra hand to do his tedious work.Also Louis the Regional manager for keeping his cool and professionalism the whole time.Hope this gets to corporate eyes.

Kenya is a great service manger she got the employees to get my car out the way because I was there since 9am and I didn’t leave some the afternoon she calm me down and brought peace into my life thank you

Kenya was a pleasure. She was very busy but took her time with everyone and was very respectful. She is a great asset to Mavis.

Excellent service! I called in my emergency. Management got me all scheduled and ready to come in. The management and staff were very helpful in explaining my cars issues and plans for repair in great detail. I was fixed and back on the road happy with my cars service. ⭐⭐⭐⭐⭐

They always take care of me. And theyre honest. You may have to wait a while but, I make good use of the time. Can get a bagel nextdoor and a pedicure further up on Yonkers Ave. Walking is good for bone health.

Was great and help me find the best price I can get

Watch for surprise charges. If you call your call goes to a central location where they will tell you any number they want, but there is no record of it at the store. I received a quote of $439 for 4 tires + tax complete - the actual bill was $565 + tax. They add stems and balancing which they do not mention before. Also they add a misc tax. WATCH OUT.

Mavis has always provided outstanding and professional service. Most importantly, they have taken good care of my cars over the years and they are still doing an excellent job.Happy 😊 Customer: Dorthia Brown

These guys are awesome. Theyre very polite and costumer service is amazing. If you need tires GO TO THIS PLACE. Theyre great for real

Kenya is a great service manger she got the employees to get my car out the way and calm me down

Referred my friend from out of state to this location. They were amazing. She needed 4 tires and they were super helpful and quick.

So rude, went for wheel alignments, beside they didnt fix, they messed more, they tok 1h and 40 mins to done the job. I call them to fix my issue, they told me come back tomorrow. I went back again, but they totaly ignored me, didtn even listend me. Then they told me leave the car and pick up 1 days after. See,1st thing they messed more and they not want to fix my issue again. I will never suggest to anyone go on this location.

Rotated my tires quickly. Staff was pleasant and professional.

Was just here last week and the staff were so nice! I didnt even have to ask questions about what needed to be done, management was very informative. left my car over night and it was ready first think the next morning. cars been running smoothly since, thank you Yonkers Mavis!

Unfortunately, the Manager (Josh) is the reason that this location has a poor reputation and negative reviews. Greg (at the front desk) and Michael (Mechanic) are both exceptional, polite and professional. The attitude of the manager is a poor reflection of the Mavis brand and the Yonkers location. I ended up going to another location to have an issue resolved because Josh is so discourteous. He could benefit from training in customer service and professionalism.

Excellent Customwr Service, professional as well caring. Gentleman who assisted me is Gregory, he was courteous and listened carefully went above and beyond. I Highly recommend Mavis, Be sure to ask for Gregory.

My experience at the Mavis tire store was a great experience from the time I called to get a confirmation number to the time I showed up to the front desk and was greeted by Michael who was very professional, courteous, and pleasant. He answered every question I had, and kept me well informed of the status of my car. I came in for front brakes, and a wheel rotation since this is where I got my tires and brakes done before. Excellent service from beginning to end from the front desk to the mechanic who worked on my car. Thank U Micheal, thank U Mavis.

Very convenient location. Went there about a week ago to get a price for new tires, the person at the front didn’t seem to be interested in helping us and I ended up changing my tires somewhere else.

SHUT THIS LOCATION DOWN! I visited this location three consecutive days because my tire pressure indicator illuminated. Greg was polite and professional, as was Michael who assessed the vehicle and advised that an alignment was necessary, amongst other services. I felt as if I was on a roller coaster when driving my vehicle from the location. I called to express my concerns and I asked to speak with the manager expecting to be heard and to have my issues resolved. Joshua whose behavior is DEPLORABLE, made excuses rather than apologize. I went to another service center to learn that the number on the left was three times the number on the right! In this field, one must maintain a level of respect and professionalism, despite frustrations. Joshua does not have the ability to do so and should not be at management level.

This place is the absolute WORST! You make an appointment and it is absolutely useless with this place. Ive gone there five times with an appointment, and walked out four times because of a 60+ min wait after my scheduled time. This was the last time, no more chances. They either drastically over book and you are left to suffer, or their mechanics are incompetent and dont know how to fix $#!T in a reasonable amount of time. Either way, I will NEVER be going back here again. Do yourself a favor and find yourself a different competent company/mechanic....I know I will be.

Friendly service, kenya at the front desk was very nice & explained everything clearly .My oil change was done quickly love this location

Although I was there for 2.5 hours (with an appointment) for a tire rotation and balance, the experience was pleasant and the staff was courteous and respectful. Assistant Manager Greg was great and explained/showed me additional issues with my brakes and shocks. I will definitely go back for additional services.

Josh Michael and Greg were great at the Yonkers location. They treated me like long found family. They took great care of my car and of me and I was joyous at the end of the day. Best service ever!!! Thanks guys!! You now have a lifer....This was after the day before I was at my dealer. Wish I had gone to these guys first. It would have saved me hundreds of dollars. They were great!!! I’m definitely going to share...

Great experience, brought my rims and tires into the shop and both Jayson and Kayla (sorry if I got her name wrong) went above and beyond. The staffers even answered my 3 year olds questions related to hi daddy car. Thanks Jayson!!

Excellent customer service. I Purchased 4 new tires in January 21 and was quoted one price and when I went to pick up it was about $100 more. The manager Josh showed me what happened in the computer (Quote was just tires not balancing etc) He gave me 2 free oil changes for the mistake. It was greatly appreciated. Came back in March with a flat tire since it was free because of warranty so I took it there, the only reason I gave it 4 stars is for the 3 hour wait to fix nail in tire.

I wanna thank you for the professional and kind of service and the respectable time that I was finished thank you for this professional service sir

I can’t thank the team enough. Yesterday i brought in my Mini Cooper towards the end of the day because I had a nail in my tire. The gentleman at the front desk fit me in and really helped me out. Great service and will definitely be replacing my tire here because of this experience! Thanks again!

Kenya was the most paitent person, and very polite and made sure everything moved fast

Had a great experience at Mavis Discount Tire. They took care of the nail in my wheel no problem. I highly recommend them to anyone who needs help!

Good customer service. Sales man was honest.

Where should I begin?I ordered my tires via Amazon. Amazon allows you to select 3 times that would work for me, mavis would call me within 24-48 hours to confirm. No phone call, no email, no text message. My tires were then delivered. I call to see when they would be able to get me in. I was advised by “Luis” and I quote “Amazon never generated a ticket in the Mavis system to have my tires installed” ok Maybe Amazon dropped the ball. Luis calls me back advised that his system shows “a blank order” in the mavis system. Luis then says he must cancel the Amazon installation portion of my order. Luis does some finessing with his “main location” my installation charges are then refunded via Amazon. I was then told “come down whenever you’re ready… we’ll squeeze you in” 🤔 what? I don’t want to wait 3 hours to be “squeezed in” so I went on the mavis.com made an appointment. An appointment to have my inspection done & tires installed. Day of my appointment just 1 hours before I was scheduled to be there… I was called & advised the man who does the inspections is not in today. I was told I can still come in to have the tires installed. As I was speaking to the person I informed them that I scheduled an appointment so I can be seen at my time & not sit there for hours. I was advised that if there is a walk in that comes into the location prior to me arriving they will be serviced before me even though I have a scheduled appointment at 11am 🤔😒 say what?! I advised the clerk I would like to just come pick up my tires. I will have them installed somewhere else. I was assured that was fine.Guess what I get there and they were having trouble locating my tires that Amazon delivered. Once they were located they were bought to the lobby. I loaded them in my car & left. Everything was okay until LUIS called me & ultimately said that I STOLE!! 😡 excuse me? I paid for these tires via Amazon. They belong to me. Luis says AND I QUOTE “once the tires are sent to his location they are property of mavis” 🤔🤔 sir I can send the paid invoice from Amazon showing that they were already paid for, but just shipped to your location.As I sent the screenshot to his PERSONAL CELL PHONE. He says I need to come back and pay for the tires & call Amazon for a refund. I told him he needs to call amazon. He says YOU’RE THE ONE WHO NEEDS TO CALL AMAZON 😮 😂😂😂 this place is a JOKE!!! I don’t know how they stay in business but I will NEVER EVER EVER go there again! I will NEVER EVER recommend any one I know to spend their money at mavis EVER EVER AGAIN!!! Why would LUIS tell me to come back to pay him for the tires when I already paid Amazon?

Great customer service! Luis and Mike went above and beyond and I will forever be grateful. Thank you all!

Showed up near closing time to address a leak in my passenger side front tire. Greg and the guys were able to fit me in and take care of the nail in the tire. After the tire was fixed I wasn’t even charged for the work. Great experience and I will definitely be back.Thank you again!

I’ve been to a Mavis before, once. I had no choice this time and I couldn’t be happier !! Thank you to the manager and mechanic who helped me out. There are still good hearted people in the world of mechanics haha highly recommend

We came in at 8am and we were told that we would be out by 2pm. It is now 4pm and we havent had any news about the car and when we checked Noone was working on the car. Would not recommend. This place also has no seating and is dirty.

Best experience ever!!! The staff is amazing, they get you in and out quick always! Highly recommend this shop!

I came with my car great service, mike was excellent fast and simple on what I needed on my car !! Would recommend highly !

Such an awesome experience. Antonio and Kenya were amazing!

I had an excellent experience from the manager Joshua to the mechanic, Michael. Joshua informed me that Michael is a Toyota specialist. Something that normally takes a week to do was done within 10 minutes, Mike listed everything that was wrong with my car. I thought I only had an oil leak. However, I needed rear struts, a radiator, to fix a couple of engine oil leaks, etc. Although I didn’t have an appointment, my car was fixed in record time at a reasonable price in these pandemic times. I feel like I have a brand new car, at least on the inside which makes me feel like a brand new person.

Wonderful customer service! Lou and Mike were awesome! Very attentive and thorough!

Service was amazing! management was friendly and more than helpful. answered all questions I asked without hesitation. had me in and out within an hour.

Greg and Rasheem were Professional and prompt! Had a slow leak and didn’t wait no more than 15 minutes…done! Great customer service!

Overall, customer service was okay during the first TWO visits I had within THREE weeks over the same tire; but my THIRD visit in less than a month was disappointing. Firstly, I was accused of losing the wheel lock to my tire by the assistant manager during (reiterate it was the THIRD visit in less than a month). Michael was accusatory and obtusely located MY LOCK on the mechanics cart. No apology although I was expressing to him that someone there had it. He is extremely chauvinist and a smart aleck. My tires were less than a month old before one had a bubble; it was defective which is why I was there THREE times. On Thursday, I was told to return that evening for a new effective tire and to expect a call from them all to learn on FRIDAY evening (I was patiently waiting) that the tire was never ordered. Saturday I called again and was told they were too busy to replace the defective tire but I would be prioritized on SUNDAY. THURSDAY to SUNDAY for one tire and a two hour wait despite being there before opening. Although I had purchased a warranty during the first visit, I was told I had to pay nearly $60 additional. No way when the tire was defective. The combined cost would have been over $200. Absolutely not when it was not due to my negligence. The assistant manager Michael became very irate over the phone and hung up on me because he could not resolve the issue or be accommodating. I called back and informed him that I will contact corporate to report his lack of communication, problem solving and customer service skills. His exact words were, So what, call. Thats what they always do. I reported Michael to corporate; very nice. I am expecting a call back form the regional manager, Lewis, during business week hours. Aside from my issue with this one particular person, the other workers thus far were professional. Prior to my instance, other customers were extremely frustrated and leaving to go elsewhere. Now I understand why. I am requesting a refund on my warranty because I will never use Mavis again. First and last time. I would not recommend.

Jason and Kenya were very helpful in getting my car up and purring

Don’t look any further, this is the best overall shop around! Service & person-ability is amazing!

Luis is awesome!!! Rasheem and Juan both helped me out great guys

Kenya was such a good help I didn’t even know my tire size and she came out to the car show how to find my tire size and got me in the shop under 30 mins!!!!!

Waited 3 hours after being told they have the replacement tires, to then be told they couldn’t complete the task because they in fact didn’t have them. Worst is that they took my car gave me a receipt and everything. Standing there and wasn’t acknowledged by anyone there, not even eye contact. When I approached them, they stated they forgot about me due to lack of communication. That’s just insane, the company has good products but the service and customer appreciation lacks.

Went in for a flat tire. Met with Greg who was courteous and friendly. This will be my go to place from now on.

I guess they did a good job on my tires and no one was actually rude to me persay but i did witness employees being rude to other customers. It seems as if you question their opinions on what’s wrong ( when most of the time they’re just trying to make more money and nothings wrong) that’s when they become agitated and rude to customers. The tall African American manager with the messed up teeth seems to be the worst. How can a company be so desperate for employees they keep the bad ones? A women said she was going to complain to corporate and he just laughed at her “they all do that good luck” was his exact words. It’s beyond disgraceful a company would keep people like that in their stores. The Spanish guy who helped me was ok but asked me to make a review which a company shouldn’t be begging people to make reviews. Even tho that guy was kind to me after witnessing the verbal abuse that this company allows their employees to do I won’t be coming back.

Never come back to this place again. Greg and Michael are terrible people. All I needed was new tires and they wanted to over charge me. Greg tells me he’ll see what he can do about the price and talks to Michael Michael tells me I can either pay full price or pay a discounted price under the table! When people said mechanics are theifs they were talking about this place and it’s employees

Greg and Lue were very helpful and informative through my entire purchase/install of my new tires!!Great customer service and made me feel like I was family…Thanks Mavis and big shoutout to Greg and Lue

Great experience fast and quick the manager Greg was great and helped out alot I recommend coming here whenever u in doubt

The 1 star is for the front desk service and the deal I got in the beginning. The lack of the other 4 stars are for the actual work and the management of time in the back. Dropped off the car at 8am for a wheel stud and tires. Was called back around 10am to be informed that the tires were not in stock and for recommendations on rotors and brakes. I stopped by the store, since I was nearby and after a brief discussion with Mike, we concluded on the stud and tires only, which Mike said were now in stock and that it would be done in about an hour. I return to the store 2 hours later and see that the car is still on the lift just as it was 2 hours before, with no tires. Another associate told me that the tires were going on now and that it would not be much longer. An hour later, my car comes of the lift and parked on the side of the store and that I would have to wait a while longer on the alignment. Why not begin the work 2 hours ago? Why give me a time frame and when that time comes around the car looks the same it did hours ago? The sorry, its been busy, the tires are on now, it just needs the alignment, if you dont want to wait, you can take the car now response does not cut it. Yeah, youve been busy, just not on my car. Truthful communication is the best service you can give your customers. If the response was something in the line of we had to pull your mechanic to assist another, sorry for the inconvenience. Ill see what I can do, that would be somewhat more acceptable. No matter how frustrating it can be. I will not be returning to your establishment nor recommending it.

I made a reservation for 10:00, dropped my car off at 9:45 tge gentle sd it would be 1 1/2 hour to 2 hours. At 12 I called to check on the status and they hadnt even started. I WAITED FOUR HOURS to get 2 new tires... The man on phone told me, there were cars in front of me, its first come, first serve - REALLY? What is the point of a reservation then. And people who came in after me were finished and left - So he lied! I wont be back here.

Amazing service very attentive staff. Went in for a tire plug or possible replacement and was directed accordingly. Extremely honest and quick service will be back!

Very unconfident service,like drank hopeless work I show my problem but they mass my problems lots, I pay for everything but my car allinment not properly and thay don’t report that issue that thay proper,I asked thay said sorry no allinment reports everything ok but I don’t feel ok

Great customer service!!! highly recommend!! i’ll definitely be coming back

Professional staff. Got me in last minute, even though next appointment wasnt until Thursday. A little wait, but less than the 2 days for next available appointment. Will definitely return for any future needs.

Literally the slowest service ever. I came in for an inspection and was told on the phone that I would be in and out within an hour. There were no customers ahead of me when I came. Ended up waiting 5 hrs and nothing was done and was forced to leave. Avoid this place.

Mavis is the best, Kenya was the best, she answered every question I had

I got here with a flat and the tire was unfortunately not able to be patched but they have me a new tire and worked on my car right away so I can make it to work on time, rasheem, greg micheal were fantastic and i appreciate their hard work.

Greg and josh from mavis at Yonkers were the best I’ve ever dealt with at mavis . Their customer service, help, patience, dedication is tremendously high. Please keep me there forever,, sincerely Catherine a customer

Very very bad experience, came 4th time today for the same brake problem. Do not bring your car here. They are tire shop, not a mechanic.

LETS TALK ABOUT GREG. Greg was extremely helpful, polite and professional. He explained everything in such great detail and was an overall pleasure to do business with. If you go to this location ask for Greg and you will be happy with your service and purchase.

Always a pure pleasure dealing with these gentlemen,always professional and friendly to my family.. Ill never go any where else

Went in yesterday morning because front passenger side brakes were making a grinding noise. Got upsold by salesman and quoted nearly $1300 for three calipers, two rotors and brake pads, power steering flush, and brake fluid flush.I had just gotten all new brake pads and rotors, and all new power steering components including pump, hoses, reservoir tank, and flush about six months ago. I paid an independent mechanic $80 for labor to replace all pads and rotors and $90 for parts totaling $170.Was told the power steering flush and brake fluid flush would be free but I was charged for them. I told them to do the power steering fluid flush only if the fluid used is genuine Honda power steering fluid. I was reassured that they only use genuine fluids. They had a bottle of after market power steering fluid on the counter when I arrived to pick up vehicle. Received a call 2 hours later telling me vehicle is ready to be picked up. Nearly $1300 for a 2 hour service is a lot of money. Ended up showing a brake coupon and paying $1201.90. Also was told the newly installed brake parts are made by Wagner and are OEM parts. Wagner parts appear to be aftermarket and require significantly more pressure on the pedal to stop the vehicle. Finally, the brakes perform horribly with even worse stopping power than before.

Thanks guys for taking the time to help us out with our blown out trailer tire!!

Kenya’s amazing come down!

I had a 9:00am appointment for an oil changed...only to wait 2 hours for me not to get clean oil...worst experience with Mavis...i will go somewhere else were the customer service is better