The Wheel Doctor is quite a unique experience. Just like a doctors appointment (and you will need an appointment), you are one-on-one with the doctor. There is only one lift. He really knows his stuff and was able to correct the tire balancing I had gotten elsewhere a couple weeks prior. Road force balancing really does make a difference. My ride is as smooth as silk. It is more $ than a regular balance but you cant argue with results.
Working with Derrick the Wheel Doctor was unlike any experience I have had working directly with a new shop. From start to finish, you have full confidence that you are working with a true expert. Regardless if my issue was fixed or not, I was compelled to leave him the review he deserves. There arent many Derricks left in this world and its important to let the everyone know how awesome he is!I arrived 15 mins early for my appointment which I made a few weeks ago. I drove from New Jersey because I had struck out with my local installers. He was ready to go. While you are in the shop, you are his priority and have his full attention. I have a curious mind and asked questions along every step of the process. He was happy to explain it to me verbally, but also showed me how that applied to what we were seeing on the machine as well. I explained thoroughly my history with 3, yes THREE, previous shops that could not sort out my vibration issue. I expressed I wanted to have 4 wheels checked out, and He explained to me his pricing before we got started. His pricing is going to higher than you are used to paying. Do not let that make you think twice. I agreed to his pricing and he moved right along. He explained the process takes about 2 hours for the 4 wheels. My last tire shop I was in and out in 30 mins for balancing - guess what? It was unacceptable as my whole vehicle was shaking at highway speeds.After watching the whole process go down, I know understand way more about road force balancing. I understand why Derrick needs to charge the prices he does. The whole thing is very methodical. Thats why you get the proper results. He takes extra care when dealing with the wheels and tires. Everything he does is taken with that extra level of care. Yes you have to make an appointment, yes you will pay extra, but this is a set it and forget it tire installer option. I have wasted so much time with the 3 previous installers I was left embarrassed and frustrated. I was literally ready to sell these expensive wheels!Derrick, thank you again sir. I will be seeing you soon!
Took my truck to a couple of shops to get my wheels balanced with no luck. Finally found this shop and Derrick fixed the vibration I was getting when riding 60+ mph. Derrick is true professional with extensive knowledge and experience. I recommend this shop 100%
I was a lost soul in the world of custom wheels. I tried the neighborhood tire shop, which damaged the wheel and the tire. I searched for the shop that had the knowledge, and found the wheel doctor. The reviews and the ratings demonstrated how others LOVE his work. I brought my sad wheel show to him, and he showed me the light!! This man was professional, honest and went the extra mile. in a word, amazing. You can try the rest, but if you want the best service for anything wheel related, The wheel doctor is THE place to go. Im a customer for life.
Derrick is the only one I trust to do the most meticulous wheel work. And a true gentleman. Thank you Doctor.
Absolutely amazing work! Derrick is professional, knowledgeable, and meticulous when it comes to his work. He corrected my wheel vibration issues and the car now drives as if it is on rails! Highly recommended shop!! Dont go anywhere else!
Very professional and very transparent. Made an appointment for a wheel repair, and Derek thoroughly checked all four wheels and tires for defects. Found all of the spots where the wheels were bent and straightened them out, and properly balanced them as well. My car rides perfectly smooth compared to before. He might be pricier than other shops but I believe you get what you pay for, and you cant substitute knowledge and passion for your craft.
Unlike every other tire shop you go to your wheels and tires are not going to get the meticulous attention to detail The Wheel Doctor will provides. In all my years of getting tires mounted and balanced no one has ever removed the residue from the old weights nor scrubbed the crud from the edge of the wheels. His procedure is very exacting and the proof is in the ride quality after you drive away completely satisfied. I felt the difference immediately, the suspension didnt feel jumpy but it was well planted and smooth rolling, I can feel it in the steering wheel since it no longer has a subtle vibration. You get what you pay for and it was definitely worth it, its quality you can feel at the steering wheel.
Fixed my Mercedes 2 years ago-I’m going to have him look at my truck. Last of the great and honest.
This shop is EXCELLENT! My tire had been slowly leaking for weeks and Mavis ripped me off and then wrote me off... I read the other reviews this place had and decided to give it a try. Very honest shop and they took their time to find and fix the issue the right way. Fully explained and showed me the issue and quoted me with a timeframe before they did the job. If I ever have any other tire related issues in the future I will be back!
Fantastic and friendly service, definitely above and beyond! Had a chance to discuss all things related to automotive and chalk full of knowledge and experience. I had 35 series tires mounted on 20 inch wheels and it took longer than I was use to, but thats because its the first time my tires were properly mounted. Will not go anywhere else.
Got tires and had a local shop mount and balance. The shop was reluctant to install the TPM sensors. The Wheel Doctor was a recommended shop to have the issue resolved. Met with Derrick, very professional. He explained the process and informed me of any potential additional charges. Told me he would need about 2 hours to complete and sure enough he kept to his word. Good to know there are shops like his. I will recommend his business.
Derick is the best. Highly recommend. Dumped thousands into my car fixing different things but couldnt fix vibration I was getting on the highway. Turns out I had 4 bent wheels. He fixed them all and my car FINALLY runs smooth.
Derek is one of the nicest, honest guys you will meet. 100% attention to detail, does the job right the first time and is very reasonably priced. Highly reccomend his business.
Truly exceptional service, craftsmanship and honesty. I brought my car to Derrick after trying my luck with BMW service and mavis...He diagnosed my problem on the spot, explained to me what he would do to address it, cheaper options I may have available elsewhere if I chose to go that route. He did an exceptional job and can’t be happier. Not many business owners like Derrick are around anymore.
Derrick is the man. This guy is a cool dude very honest and explained everything in detail. My car was suffering from vibration when doing 60-70MPH. Got 4 new tires from Mavis. I regret going there. They suck big time. I even got another used set of factory wheels because was told original set were Bent bad and had really bad curb damage. I bought car with these wheels. Derrick worked his magic now no vibration even at a 100MPH. Finally can enjoy my commuter car back and forth to work. He also has the state of the art balancing machine which eliminates any guess work when balancing wheels. Thanks again buddy. Hope this helps someone else out.
Derick is the best in the business he was the only person that could solve the balancing issue on my car . Take your car here its hard to find places that care .
Derrick is knowledgeable and patient. Cannot get better customer service anywhere else.
Derek is phenomenal. I’ve brought two cars to him now several years apart (NY roads have caused multiple of my wheels to bend) and the car drove 10x better than brand new after he was done. He is very professional (an absolute master at what he does), quick, and reasonable. He clearly explained how to see what was wrong and then solved it. 10/10 would recommend to anyone I know who has any issues with their wheels and tires.
He did a very good job and explained exactly what he did thoroughly. I learned a bit about wheels and tires after talking to him. He lost a star for price. He charges 65 dollars for installation and balancing and rotation of each tire. He charged extra for installing new tpms sensors. He charged another 310 to fix a crack in my rim on the inside for r16 rims. My total bill was 940 to fix all of that and to fix all of the dents in my rim to create a very smooth ride.I would definitely use him again when I get a better car.
They good but the price are going up everytime
After hitting a mega pothole on a rain day on the Harlem River Drive, my dealer wanted to charge me $600 to change the rim. Searching online I came across The Wheel Doctor. The reviews were solid 5 stars on both Google And Yelp so I gave it a try. I’m so glad I did. The shaking vibration I was getting after hitting 60 mph is gone. The car runs like new. Impecable work, friendly atmosphere, great price. If you care about your car then you need to bring to The Wheel Doctor.
Been to wheel doctor for 7 years now for all my wheel / tire needs. I will be upfront, it is not going to be the cheapest shop you will find but if you want the best care and services this is the place to go. Derek is a car enthusiast himself and he has genuine passion in his craft and always put his customers’ interest first. To plug a tire i will go to some random cheapo place but if I need new tires mounted or straightening some bent rims this is where I go.
I had four wheels with varying degrees of damage on my Volvo causing severe vibrations at highway speeds. Called the Wheel Doctor and was immediately impressed by Derrick and his willingness to spend time on the phone describing his process. I dropped my car off two days later, Derrick knew who I was, greeted me, went over his plans, pricing, etc... Several hours later I picked up my car and he meticulously went over the details of what he did, the condition of each wheel and tire and what he did to resolve. The price was fair, considering what new replacement wheels cost. The car drove exceptionally well, like the day I picked it up from the dealer. Every aspect of the experience was top-notch and worthwhile.
Derek got me in and did a great job on a really dented rim. Runs sooper smooth with zero vibration. Did workk after hours to get me done.
If you want good/ honest work on your wheels/tires, this is the place to go!Derrick walked me through his full inspection process and was transparent about why I had a slow leak and what needs to be to fix it. He also provided an example of what would happen if I used other methods of repair.His road force assistance machine is incredible and provides superior ride quality.The end result was a customer so satisfied, I referred the wheel doctor to my friends and you. Photos attached
Ill put this simply: Derek is the best. If that matters to you, go see him, if not, then dont. If you can appreciate the best, and also not having to make repeated trips back to fix the same recurring problem (like most places) then you can appreciate Dereks genius and his craft. I would pay to watch Derek work. Its that good!
Wonderful person wonderful place to work and the 100% satisfaction I am happy I went to 3 different places before to fix the problem we my tires Nobody can do anything but the wheel doctor Fix the problem I am very happy I recommended thank you
I couldnt do business with Derrick since he doesnt work on the issue, I was having. But gave me great advise, he was honest, dedicated and knowledgeable. It was a pleasure taking the trip to his shop. Thanks !
I usually do not write reviews but I must say, what an experience! Derrick and his wife Natasha were more than helpful. I left his shop after having two rims repaired. Very professional/honest and I will defiantly be returning with any and all rim & tire needs. Thanks again doc!
Had a great experience with Derrick mounting and balancing my wheels and tires. Incredibly detail focused, prompt, responsive and a super nice guy. Cant go wrong with using him for your wheel and tire needs. No wonder hes the number 1 rated installer on Tire Rack in the local area. Will not go to anyone else in the future. Thanks, Derrick!
This is an excellent repair shop! Natasha and Derrick are a great team and are really wonderful to interact with. Natasha scheduled me very quickly, gave me an accurate quote quickly over the phone, and was generally lovely. Derrick is obviously very good at the work and takes lots of time to explain everything as he does it. I hopefully wont need a rim fixed soon, but given the roads around here it will probably happen, and when it does i will definitely be coming back here.
Derrick was very thorough and professional. He did a wonderful job. My car is running very smooth.
Awesome people, really helpful. They know what theyre doing...definetly experts. And the customer service is also great
If youre reading this you are likely at wits end trying to get your car tires balanced. Stop reading and go see Derrick. Youll come away with an education, a smooth-riding car, and a renewed appreciation for someone who takes genuine pride in their work. I wish I had found him sooner.
After years of using Google reviews, this is the first company that has compelled me to write a review. I would write a much more lengthy review if google didnt have a character limit!The road force machine Derek uses at his shop, WOW!!! My car is a completely different car!!! Its like Im driving on air!!! It was worth every penny!!! The amazing customer service and attention to detail is just icing on the cake. The proof is in the pudding is what they say! All the reviews on this shop are legit. I hope Derek, Natasha, and The Wheel Doctor stays open for a very long time. This is the place Ill go to to get any sort of balancing/mounting from here on and out and would highly recommend them to anyone who requires such service in the NY area.The automotive industry is filled with a lot of sleaze balls. The Wheel Doctor is one of those rare gems that is run by wonderful people who want to make an honest dollar and are willing to go the extra mile to educate customers and then ultimately get the job done right!
He is very kind, friendly, and the most important professional and knolagheble. We arrived at the doctor wheel a little bit before he closed and he stayed longer only because he wanted to help us.Excellent job!!!!Thank you so much
If you want true expertise work, honesty, then come to the wheel doctor. When ever I had a wheel issue or cracks Derrick would be straight forward about the issue and offer honest help. Will be a costumer for life .
Truly a rare experience when it comes to the automotive repair industry. The owner, Derrick, is friendly and most importantly, honest. His prices are more than fair, and reflect the quality of work he performs. Dont give Mavis your money, when you can get it done right the first time at The Wheel Doctor.
Derek at the Wheel Doctor is amazing. Such an honest and knowledgeable person. He does all the work himself right there while you wait. I love that you can make an appointment! I hit a huge pothole and damaged my rim pretty badly. Other shops needed to take my car for several days b/c they send the tire out to be done somewhere else. With Wheel Doctor all the work is done right there and you know its being done right. He explains everything, shows you what the problem is and shows you how he fixes it. Very reasonable pricing. So happy to have found this place. Ill never take my wheels anywhere else!
HONEST AND NICE ALSO VERY KNOWLEDGEABLE!!I had a flat tire and a scratched on the wheel rim. Monday called my dealership like always they want to Overprice me and Costco Tire over booked . I needed my car fixed as soon as possible, I call wheel dr. Derek was so helpful in directing me in the website to place the tire order but also to places it before 2 pm . For the delivery to be next day which was delivery to his shop next day free delivery. Derek called as soon as the tire arrived . We set up a time for me to come in and fix my rim scratch and placed my tire. I came in with my 2 year I want say how professional but just nice person Derek is . We need more honest mechanics out here for that I will recommend him to everyone I know. And want to let everyone who reads this post go to his shop you will not be disappointed.
Derrick is obsessed with what he does in a healthy way! Brought both my BMW and Range Rover to him for roadforce balancing and to fix a cracked rim. Hes extremely honest and upfront about your options. You absolutely get what you pay for!
I had a tire with a slow leak (2015 Suburban with factory 22 chrome wheels). I brought it to Mavis thinking it needed a plug only to have them show me that the wheel was cracked in three spots on the back side of the rim. I saw the good reviews online for the Wheel Doctor so I gave them a shot. Derek was straightforward, honest and explained everything. Based on the number of cracks he suggested that I might be able to go back to the Dealer as it was indicative of a poorly manufactured wheel. Derek was wiling to turn away work because he was honest about the likelihood of another crack showing up down the road. I had to prep the car to be turned in on lease so I went ahead with the repair anyway. He did a great job and showed me all of the work that was performed. He is a true craftsman and knows his stuff. Its a family run shop that restores your faith in honest workmanship. I wont go anywhere else now.
Excellent is an understatement!
Just had an excellent experience at the Yonkers Wheel Doctor. Knowledgeable, instructive, personable and genuine is all I can say.
If you want the job done right this is the place to bring it to . Derick is the extremely professional he stayed a bit late past closing time to feet my tires mounted . And took very good care with not scratching my wheels . If you care about tour wheels and don’t want to deal with wheels being damaged or scratched Derick is your guy for sure . Keep in mind you are paying for quality work which is definitely 100 percent worth . it I’d rather pay extra to have the job done right than pay extra down the road due to installer neglegens . Definitely worth every penny I spent and I will be going back for all my wheel and tire needs .
Highly recommended.. Derek helped me with my rim situation and will do business again
Derick is definitely the best at what he can do with tire (steering wheel) vibrations that a regular tire shop cant take care of. He uses a wheel force wheel/tire balance machine. The wheels/tires and steering wheel came out riding smooth with no vibrations. Thanks for the great job Derick Thanks, Chuck
Derek and his wife are very courteous people. You get an overwhelming sense of honesty when doing business with them. They fixed my tire with out trying to up sale me on other products.Its refreshing to find honest, knowledgeable people in the auto industry.Definitely will recommend everyone I know to this place and actually look forward to returning.
First, i have to say Thank you!!. My husband was a walk in and spent 12 hrs at the shop. He enjoyed every min. The professionalism and conversation is A+++++. Not only is the work excellent the owners are amazing honest people. I will never take my car to anyone else. We will be customers for life. I will definitely recommend the Wheel Dr 110%.. Dont waste your time going to those rinky-dink shops. If u are looking for quality work go see him.
The guy was the nicest person I have ever come across. He was honest and responsible, I would recommend him to anyone whose looking to change their tires, or fix dented rims. He will give you his honest opinion at a reasonable price.
If you want it done right from someone who cares about quality and taking time too solve anything related too his expertise this is the doctor for the jobHe did a wonderful job on my 2017 fiesta st with high speed vibration!
I trust them fully! Very professional, reliable, friendly and knowledgeable
Top Notch!!Derek knows his stuff and has invested both his time and money to provide superb quality every time you walk in and out of the shop. Loyal customer for life and highly recommended!
Come here if you want the job done right and by someone who cares about the details. Derek torqued the lug nuts to spec, polished the rim which had a bad case of curb rash, and took time to explain and demo what road force balancing was. He also let me hover and ask questions while he worked, but I kept it to a minimum. One does not disturb Michelangelo while he works.
Makes you say. I got a guy. The best Tony, the best
I hit a pothole on a Thursday morning and realized my ride was off. After looking under the car i could visually see a bent rim on my new 1 month old BMW.After calling the dealer I was told a new rim would cost $433.After a google search, I found the wheel doctor and called them Friday, the next day. They were very nice, informative and went above and beyond to accommodate me the very same day by staying late to inspect and fix my wheels. They worked on my car from 7-930pm on a Friday night!!After Derek inspected my vehicle, he found and showed me two bent rims as a result of the pothole impact. He digitally measured the damage using high tech machines and was able to show me numerically what the damage was. After he finished repairing my wheels, he ran the same test to show me that numerically that the rims were not only round, but rounder then they come out of the factory. He then printed before and after readings to show me that the wheel repair was very successful.I spent the entire time watching and talking to Derek as he worked on my wheels. I have never seen anyone take so much pride in their work and have a true genuine passion for their work. Derek is an artist and really touched me with his passion, pride and professionalism. He inspired me so much that I am posting this review on every review page for The Wheel Doctor.. and I NEVER take the time to write reviews for anyone.Highly recommend The Wheel Doctor to ANYONE and EVERYONE. Dont let any car dealer talk you into buying new rims, Derek will repair them BETTER then new at a fraction of the cost.
This shop is amazing. Derick is friendly, knowledgeable and seems to love what he does. Unlike other wheel shops that do not know how to properly use a Hunter Road Force machine, it is obvious he does. The shop is clean and has top end equipment.
They always give me amazing service! Cant beat the great work that they do!!!! I appreciate the time they take to properly do the job right! Thanx guys for making every experience amazing!
Worst repair shop ever; if you considered to get service think twice before you go in he’s shop.He is asking $200 for each rims to fix you can buy for that price range new rims and you don’t agree with fix price,this time he asking $75 for diagnostic fee if you don’t pay he treading not give back your car THINK TWICE.
Short review but to the point.- Go to Derrick at the wheel doctor, he gives you an Honest answer. No BS- The Dr. will educate you on the differences between the alleged High Speed Balance vs Road Force Balance It makes a difference- I purchased new rims on tire rack per his suggestion, which was less expensive than fixing my existing rims. He was also able to save me additional money by fixing one of my tires that was damaged by the old bent rims.Lexus es300 doneLexus G470 will be nextThanx again Doc!
Had a very bad bend in an aluminum rim which gave a bad shake at higher speeds. These rims are no longer available from the manufacture. This place is professional and quick. I had my rim back quickly and he even spun it for me when I picked it up. Looked good and feels like it should now. Thanks! By the way, if he doesnt think its in your best interest to attempt repair he will tell you.
Honest, knowledgeable, fairly priced, and extremely talented. Ive used them countleas times and have never had any issues with any of their work. Great people.
Great experience and great service. Derrick really helped me out. Outstanding work done. Would deff recommend to anyone in need of work.
I’ve owned a pair of 26” rims for years it’s hard to keep them in shape in the Northeast however with the RIM DOCTOR I can be at ease, this place is awesome Derrick and tosha guysKEEPUP THE HARD WORK AND KEEP GOING THAT EXTRA MILE!!!!!!thanks guys
The guys do an excellent job at checking your fluids and rotating your tires,and they work in a timely matter.Excellent place to go when your cars feeling low.
Top notch service from a great small shop. Derek absolutely cares 110% about his work and is a perfectionist. I would recommend to anyone who needs wheel straightening or just tire mounting. He knows how to use the road-force balancer and gets great results.
My rim was bent beyond repair due to hitting a huge pothole.Even though i didnt do business with wheel doctor i did meet the owner in person and i just want to leave a great review for anyone that is considering going to this place.The owner is honest trustworthy and freindly and definately knows what he is talking about.If i ever need a rim repaired in the future this will be the only place i would consider going.
Great customer service👍🏽 👍🏽 Derick is definitely the best at what he do went in with a shaking wheel and came out riding smooth and well educated on wheels and how they work great job Derick thanks 🙏🏾
With my 10 yr old car, so far there was improvement after Derrick (forgot to ask his. name) fixed the tire for half the price to buy a new one from the dealership. I know it is a risk, but one good thing is he narrowed down to the tire that has the problem.
Very experience and knowledgeable this guy knows his stuff thxs wheel Doctor
If you want it done right then there is none better
Charge too much for their services.
The only place to go.
Con artist