This place is great 👌 i am very happy with the way my 🚗 turned out. The staff is super friendly, professional and went above and beyond. Special thanks 👏 to Brian and Hugo !!!
Super clean work they delivered exactly what I expected and more they really make sure you are 100%satisfied
They were traffic! Our car rolled out perfect and was detailed clean!
Best experience I have ever had with a collision repair place. Honest hardworking people, and fair. Thanks
Took my car here after a front end collision on an insurance claim, front fender was replaced i noticed bolts left loose as soon as I opened the door front hood replaced paint started peeling a year later front right tire sidewall was sliced, horn was damaged & windshield washer fluid reservoir was damaged in accident- but overlooked when they did the estimate. When I brought the car back with my dissatisfaction a week after picking it up- their remedy was to file a new insurance claim pay another deductible & theyd repair what they overlooked. Avoid this shop at all costs! 👎🏽
Brian was great he went the extra mile for me n made sure that everything was taken care of on my car n so did his machanic Wayne Brian is very friendly n has wonderful customer service. If I was able to give more then 5 stars I would give them 10 star. They were awesome. I will decently keep going to them for any of my auto services. My paint job they did on the front of my car was flawless. They had to put a new headlight lends and 2 new low beam light bulbs an 2 new fuses because a lady had hit my front end of my car. Plus when they were done fixing it they washed, waxed, sprayed my engine off and cleaned my passenger side front headlight lites so that it looked just as new as the other one. Plus the put back on my front skid guard underneath for me also. I would decently recommend them to all my family and friends.Thx so much u were awesome. Terrilynn Sims
Awesome place to take your car! Brian was great they made my car look great!
Avoid this place at all costs. They had my vehicle for 6 weeks and couldn’t get the job done properly. They consistently pushed back the ready date every week. The paint on my vehicle was flaking after getting it back on top of the laundry list of other things they didn’t get right (failed to re-install a reservoir, stained the hood liner, scratched an a-pillar, the bumper kept popping out, panels were not aligned properly, the car did not drive straight, and my tail lights and interior lights wouldn’t work after getting it back.) They claimed it was a “setting” that needed to be adjusted. They recommended I take it to a dealer to fix it. They were performing the repairs on my car so why should I have to take it anywhere else? Turns out it was a blown fuse that I found myself and replaced. The incompetency was amazing. When I tried to take the car back for the 3rd time to fix the remaining issues they recommended I consult with a different shop. Their shop employees are unprofessional as do sloppy body work. They were supposed to repaint entire panels but instead used touch up paint that was obviously done to expedite the job. Save yourself the headache, go elsewhere if you want a repair that will last. Needless to say, I decided not to take my vehicle back to them.
VERY GOOD PLACE THE OFFICE PEOPLE. WERE GREAT. ESPECIALLY LEXI. SHE WAS VERY WELCOMING SHE WAS DETAILED RE MY CAR. SHE EXPLAINED EVERYTHING VERY DETAILED AND VERY WELL..THIS PLACE WELCOMES AND WITH MUCH RESPECT TO THE VETERAN OF THE USMC..I WAS VERY IMPRESSED WITH THIS PLACE AND WITH ALL THE PEOPLE IN THE OFFICE
Fantastic service and friendly, professional staff. My brand new car was t-boned and after $5k of damage was repaired I have to say that I honestly cant tell any work was ever dontle on the car because it looks brand new again! Amazing! Were incredibly happy with our experience here. Thank you for all your hard work!
My car looks beautiful
Very professional work. My car looks brand new again
Have a hole the size of a pencil in my rear bumper cover and was told by one of the estimaters that it could not be repaired properly and I would need a whole new bumper cover. Seems like a rip off because I know there are ways that it could be repaired properly I was not born yesterday. My opinion from previous experience and knowledge is that this place is a rip off, BEWARE!!!! They were willing to let me walk because I wouldnt pay top dollar. The website clearly says they do specialty work and options that can save you money. I received none of that. I rarely write reviews but I had to in this case. YOU CANT REPAIR A 1/4 INCH HOLE????? They also claim on their website to repair windows but when I inquire about my window they referred me to another company. These other reviews are probably from the 30 or so employees they have there. LOL
We have used them a couple times They do great work and have the absolute best customer service. Hugo is awesome
Dougs awesome give them a call.
Very professional. I went in, asked for an estimate and they gave it to me in minutes free of charge. I did not have the work done yet, but so far I am very pleased. They seem quite competent to do a job well done.
The staff is friendly right from the beginning, you are greeted as you enter and everyone is courteous. The pieces I got painted came back with such amazing workmanship I will definitely be returning be coming back for any future jobs! Thank you guus for the amazing work!
Was in an accident that punctured my gas tank. Repair was made and one week later my gas tank dumped all over my garage. Extensive garage cleaning was needed to rid the fuel smell. Car had to be towed back and fixed. Approximately one month later noticed an expensive floor mat missing from my vehicle. The crew at the shop seems understanding and polite however, between the fuel spill from an improperly fixed car and the all weather floor mat missing I will not be returning or recomending this place.
This review is based solely on customer service since I havent seen their work. The person paying for my repairs picked a different shop but I would definitely give them a chance just because of how helpful and kind the guy that helped me with my quote was.
The best body shop who takes care of there clients!
Very professional managment in parts real easy communication with autobody techs along with my self was easy simple buyer vendor service
Had a mirror torn off and door/internals damaged during snow storm. This place was Geico certified. Did the assessment with the shop, then after prompt communication, dropped the vehicle off for repairs. All communication was done between the shop and the insurance. After the repairs (over a week), all I did was pick up my car, paid the deductible, and drove home. Besides superb quality of repair and them cleaning both the interior and exterior of the car, I didnt have to lift a finger. Yucaipa Auto communicated directly with Geico. They were also very prompt and patient when I would call to check the status. Even though its an hour away from me, thats the shop Im using as my primary.
Quick service. Nice employees. Waiting to get my vehicle out on January 13th.
Yuciapa Auto Body is amazing. Doug really took his time to go over all the details with me. He spent over 45 minutes going over my car with me. The car was spotless upon picking up. Their detail guy did a better job than any mobile detail guy I’ve ever used. The shop was clean & even the painter/Body guys acknowledged me & greeted me. I couldn’t be happier!
This place was recomended by a family member who took her car here twice with no issues. So brought my wifes jeep cherokee here first to fix a door ding and when we picked up the car there was a spot on the door not painted at all just metal. (Things happen) so they fixed the problem and to be honest paint looks good from a far but up close you can see some flaws. So when we picked up my wifes car we dropped off my ford fusion at the same time. Alot of work needed to be done with a 27 day estimate of completion. Now i am a pretty understanding person and know things happen to miss deadlines. But 1 week before i recieved a call saying it was on track. Then every week for 3 weeks after deadline i was told car was going to be ready at end of week. 3 week comes around and decided to drive by since i recieved the same story everyweek. Called steve as i was sitting outside next to the car that was parked in the street not being worked on and he lied to me and told me my car was being cleaned up as we speak and should be ready tomorrow. Which was a lie since i was looking at the car parked in the street not being worked on. So spoke with the owner to resolve the issue. The owner was very upfront with me and made my car a priority and made sure it was done by the end of that week. Car over deadline should of been a priority 3 weeks earlier but maybe my mistake for not speaking to the owner sooner? Overall will not return here again.
I am so grateful for the hard work these folks put in! I originally chose this place because they were so friendly on the phone and in person. They exceeded my expectations by far! James was my contact person and he went above and beyond. My truck came back looking brand new inside and out! It was a pleasure to work with them and so good to see a business that really treats their customers so amazing! Thank you, I will refer anyone needing auto collision repair!
Everyone is very welcoming, respectful and best price in town!
I recently took my car in to Yucaipa Auto Collision to have the grill reattached. I found Brian Chennault to be extremely professional, courteous and accommodating with my time constraints. The work performed was quick and professional and I had my car back within a few hours. I highly recommend Yucaipa Auto Collision for the quality of their work and customer service.
These guys are awesome! I worked with Dave and Tom on fixing my 2013 Chevy Equinox. They were very professional and did a fantastic job. I would highly recommend then and their shop and I will take all of my future repairs to them. Thank you again you guys.
When you need to trust someone, these are the guys. Bought a used car (private), that the dealership had found damage on while in for another small repair, and the previous owner claims had no knowledge of it. My concern was safety as this was for a first time driver. Took it here for assessment. I was at their mercy, but they looked out for me and sent me in the right direction. I will definitely refer anyone to Yucaipa Auto Collision and any future needs will go their way. Thank you very much.
Great place to get your car fixed and trust worthy
These guys are really good at auto body repair and paint. They do it right the first time, the way it should be done.
Because they do Great work. An the folks that work there r real people persons. Honest an hard working. We will keep comin back an this is not the first time we have used there services.
These guys are professional, honest, and the quality of work is exceptional. They have great attention to detail.I would highly recommend.
I needed a new master switch for my window panel, these guys were so very pleasnt to talk to and they took care of my needs on the spot. And this was something they dont normally deal with, but without hesitation they found the part I needed and ordered it right then. 2 days later they called the part was there. Within 5minutes I left with my window working. HAPPY HAPPY GIRL😍 These guys ROCK!!!!! I would recommend to everyone I know😍😍😍😍 Ty again Doug Goethe and Corby Franks may God Bless you both 10 fold. O and Ty Carlos for installing it. Sincerely Sherrie Hyman- Parkin
Recently had my Land Rover LR3 fixed up just a few weeks ago. I must say this was the most professional, hassle-free auto repair shop I have ever dealt with. Doug worked with me the entire way. The work that they did exceeded my expectations. This car is more complicated than most and they did an amazing job. My car has never looked or performed as well. Thank you!
Good people.
Except work !!!! Factory parts,perfect paint and finish!!!! Five stars :)
Terrific service 👍 done right!
Always good to me, I have been using them for years now.
I highly recommend this shop so friendly and polite I dropped my car off on a Friday and picked it up that next Friday super fast and looks so good thank you guys I will bring all my vehicles to them
Easy to Deal With, Dealt with the Insurance companies. Warranty their work!
They are very thorough of explaining the needs and coat. No surprises
Fix all makes and models and offer a lifetime warranty on all makes and models and they Work with ALL insurance companies!!
Awesome shop, had a car with some scratches because someone hit it, they buffed it out, cant even tell its there! and they wouldnt accept our money! Awesome guys!!!
This is a 5 star place...more later!!! always helpful, and I strongly recommend to our community!!
Service is excellent and everyone there is really nice and good people...prices are good too...they dont over charge and there work is done good
After giving us an estimate we shopped around and found that Yucaipa Auto Collision was right on target. They also stated that they would be keeping our vehicle for 5 days and Caliber Collision (the big wigs in town) would keep it for 7. We decided to go with YAC. During the time they had our car they suffered a personal tragedy at the shop as one of the owners or co-owner passed away. They remained proffesional and curtious. We had rented a car and were concerned about delays but YAC made sure we were out no extra money. They did keep the car for an extra couple of days but compensated us.The work they did was fantastic. They repaired both metal and fiberglass and we could not tell that any work was ever needed. The car was returned clean and smelled good. I would recommend YAC to anybody.
Very good work
Nice work done
Repair my truck like new
Answered my question.
This place is a dump.
I was promised a full buff and wax-detail, the damage was fixed but no detail, they said they would through the detail in if I got it fixed there but it was never done.
Honest & friendly
They do bad work they dont have body man no seven work and the painter doesnt save machar colors you are sox