This is bar none the best repair shop I have had the pleasure of taking my business too. Associate was helpful and attentive. I am by no means computer savvy, so having it being broken down me was a blessing. Unlike like other places, I was given options on my situation, seeing what would be most cost effective. You can tell they really care about the customer.
Very nice guys helped me out with my problem and i would recommend any one to go have them help you with any computer problems you may have
Had an issue with my Apple iphone. Walter got on the phone with me and explained thoroughly how to go about fixing the issue. Very helpful and patient. Thank you for your time. I would take my business to them and advise friends to do the same.
Wonderful friendly service. Honest and helpful.
It was greatThey are professional. And. KnowledgeableI would recommend them
I felt Walter and his partner were more used PC salesmen than PC techs. My fathers laptop would not power on. They told me theyd get it powered on, and I paid $50 for their diagnosis. The next day, I was told the motherboard was dead and not repairable, and they pressured me into buying their refurb laptop for $275 (less $50 diagnosis fee). They said Im better off buying their laptop since I already invested $50, and the cheapest used mobo Id find would be $50-$75 plus $100 to install it. They lied!! I ordered a new mobo online for $24 with a 2 year warranty and had it installed by a different place for $35. They told me the video chip was bad, not the mobo. If you want PC diagnosis and repairs for less, I highly recommend anywhere else in Yucaipa, not Step Ahead.
Walter unlocked my computerHe said it was easyI thought I was quoted $40.00 through a special I saw online.But, he informed me that I was wrong & it was $65.00. So, I thought it was too high a price to pay for just simply opening it up, ( forgotten PW) but, whats ya going to do when you need a computer guy? Go to another computer guy?Im here now, so what the heck...Anyways... thats why I ended up usingStep Ahead Computers 🖥A Computer Company thats still going, working to service your computer needs.A store front building, which offers reasonable hours, that reasonable hours...not price
Excellent customer service and they know what theyre doing
Not a bad place but took a few of my screws when I brought my computer in for repair.
Dominique was really helpful and fast fixing my laptop I needed for school. He gave me a reasonable price and im definitely going to go there fir any future repairs.
Great computer service, and repair store. I have recieved good service and sound advice about choosing the right computer equipment. I in the last year puchased an ethernet switch, a televisikn wall mount. The last call, to bring my desktop tower in for what i thought was a virus turned out to be just a keyboard issue so i also picked up a new keyboard from them. HIGHLY RECCOMEND!
Great customer service, the interaction with the guy that works there was awesome! Unfortunately, they price of the repair for my TV was more than the price of a new TV, that is not the fault of step ahead computers though... Highly recommended👍
My son dropped his tablet. Went in to see if it could be fixed. Walter was very helpful and fixed it on the spot. Thought it was going to cost an arm and leg. Much to my surprise didnt cost all that much.Thank You Walter
Very pleased with the service here. Instead of going to the BIG places I decided to support local businesses and Im so glad I did.Dominick & Walter were very helpful and knowledgeable. My laptop couldnt be recovered so I got a refurbished one there for a great price; Dominick went out of his way to recover all the data from my laptop and transfer it to my new laptop. Now I feel like a place were I can go if I have an issue with my laptop and they will assist me..
Walter was extremely helpful. Thank you Walter!
I feel that you have very good technological experience, and that you know your hardware and software well. You handled my situation with my computer professionally and responded respectfully and I deeply appreciate that you took the time and made the effort to do everything you could to fix it. Not many companies take their time to get to know their customers — not like you did. Thank you very much.
My computer is 7 years old and I loved it, I didnt want to purchase a new one so I brought it to Step Ahead and they revamped it and it is amazing. It is faster and I have zero complaints. They were very helpful and fast. I have told my friends and family as well as co workers that if they ever need any computer work to bring it to Step Ahead!!
Took my laptop in as I screwed up one of the partitions and had to get Windows and some things re-installed and new drivers. Wasnt real sure they could do it when I left. Got the computer back a couple days ago. Computer is running like it is brand new and everything is working perfectly. Great job....Thanks
Awesome shop! Computers! TVs! Repairs! AND its a bill payment center! Support our local businesses!!
Excellent business! Excellent service! Walter has always been so helpful and extremely knowledgeable. Thank you
Step ahead computer is great, fix all kinds of computers, TVs and electronics. The employees are friendly and service is 2nd to none. Check em out
They are my charger heroes lol
Super nice guy ! Extremely helpful ! Highly recommend thanku !
I visited Step Ahead Computers for a repair and talked to Walter. Walter was knowledgeable and genuine in fixing the issue. He gave me options and even free advice on computer maintenance. If I come across more issues or even questions I will surely go there. Overall, Great establishment.
Great place, super convenient and the owners is fantastic! We all know how frustrating it is to have computer issues you dont know how to fix!! Its such a relief to have someone knowledgeable, and right in our neighborhood to service our computers ... and someone I can trust!! I am pleased with all aspects of this business and I always feel good about using and supporting neighborhood small businesses that I can rely on! Thank you Step Ahead Computers!! :)
Reasonably priced. Friendly and knowledgeable staff. They got my computer up and running very quickly.
Very friendly and helpful, they steered me in the right direction and ultimately saved me money. Thanks Walter!
Awesome service, Dominic is great
Good people they fixed my almost new led tv for a good price.And they give you a 90day warranty.
Great staff, great shop. Very helpful!
Owner Paul very nice and knowledgeable man. I will be returning.
Took my computer for a power source problem,which I had fixed before elsewhere with no problem, he returned it gutted it for parts. Beware of this repair guy who claims hes the best, the owner is a nice guy which is why I took it there wanting to support local business, but I will never refer anyone to this chop shop...
Walter is the secret weapon of this shop. Hes a brilliant technician. We will only go to him for our repairs !!!!
High quoting prices for low-cost repairs and upgrades. Only one service tech who knows what hes doing, and is overloaded by the work flow of the overpriced high paying customers.
I was thrilled with the quick turn around I received from Walter Chudzik at Step Ahead Computers on Yucaipa Blvd. My laptop computer has worked perfectly since Walter replaced the internal chip fan.I will continue to return to Walter with any computer problems I may encounter in the future, and I highly recommend this vendor.
I took my bent pin motherboard and he was able to fix them it works perfectly fine now its been roughly a year and still works
Ive stopped in there several times with computer questions and theyve always answered them.
Walter and Paul are excellent i have been going here for 4 years now best help, best customer service experience, best everything!!! AAAA+++
I gave this Walter a gtx 980 ti a case and a Intel core i5 cpu among other things and he built it he got the other parts we needed like ram, motherboard, cpu cooler and power supply and it was pretty cheap for the job that was done. He did a very good job in all aspects and was fast as well
Amazing! Very happy with the way the fixed my computer, customer service and price!
Walter was a big help
DO NOT GO TO FIX YOUR COMPUTER FOR GAMING! Went in and stated needed it fixed specifically for gaming and 400 dollars later computer froze and they blamed the game not their work. After going back and forth twice to get it fixed it still froze. After this we were done. We walked back in with their merchandise and handed it back to them asking for a refund and they said NO! We walked out and left the merchandise there and now filed a dispute with our bank and let them know that we would be doing this and their response was we always win our disputes...ALWAYS? How many people dispute their charges with them? Stay away from this place.
Nicest folks in town
Great job
Pauls the man!
Dont do it!