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Precision Garage Doors & Gates, Inc.
7348 Fox Trail, Yucca Valley, CA 92284, United States
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Precision Garage Doors & Gates, Inc.
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Su
Review №1

I had heard about Precision from a friend in YV, I moved to Indio and they were kind enough to come all the way out to me. Josh fixed my door in 45 minutes for $200 and I was quoted $867 from another company who wanted to do more stuff. You can TRUST this company to do the right thing at the right price!!!

Jo
Review №2

Nick did a great job with the help of Sean from start to finish. The only thing that took any time was bureaucracy with home insurance, that had nothing to do with them. Easy install, fast service.

Me
Review №3

Nick and his assistant Shawn did a great job installing my new and improved insulated, modern style garage door. They were super friendly and most importantly, knew exactly what they were doing with all the installation details--especially considering the door was being installed in an older, mid-century carport that was converted into a garage with trickier mounting details. I appreciated their expertise and would highly recommend!

Ja
Review №4

I had a positive experience with Precision Garage Doors. Nick and Steven did a great job and both were polite and professional. On the customer support side, Fawn answered my emailed questions promptly. Would recommend.

Ry
Review №5

We recently placed a service call for our gate in Rancho Mirage, CA. The lady who we spoke with on the phone was very nice and accommodating to schedule the appointment. When the technician Josh showed up, he was timely, easy to talk to, but most importantly he knew exactly what to do! He was efficient in completing all tasks, and I will definitely use this company again if I have any issues with my gate or garage door

Vi
Review №6

This is our second go around with Precision garage doors and Gates.They were great the first time they were great the second time. Their quality of doors and openersare fantastic. Their installers Nick and Shawn went over and above to make sure we were completely satisfied. Highly recommend Precision Door .

Jo
Review №7

Nick did an excellent job in a timely manner. Precision Garage is now go to company for all my garage door needs.

Ta
Review №8

The folks at Precision Garage Doors & Gates are 100% professionals -- 100% of the time. From the beginning of our gate remodel project, they were responsive, timely, fairly priced, and constructed an excellent iron gate for our property with short turnaround. The best part is they were able to reuse the vintage wood slats we originally had as facing on our old gate. They werent sure they could do it, but they did and its beautiful! A special shout out to: Fawn, Jason, Clint, Grant and Tyler!

Gl
Review №9

Our new gates are beautiful and we are very happy with them. Precision Garage Doors & Gates were very professional to work with and we highly recommend them!

Ma
Review №10

All Contractors have to be Licensed and Bonded and are responsible for if they brake something while doing the job. When Josh came to give me a Estimate it was noted that they couldnt drive on the driveway as it has some problems and the weight of there large Truck might brake more of the Concrete. When they finally came out with the right door(problems with ordering a kit it wasnt looked over when it came in had Missing Pieces) they said it was needed to have there Truck drive on the driveway/concrete. There sales people need to Listen more carefully to the customer better. The one star was given only for the return of my deposit. * * * *- - --> My above comments was responded to later in the day from there owner 2nd post as you can see. There apology I except, but next time they should wright down what the Home Owners tell them. Not my problem they didnt do so. Funny when a bad complaint shows against them how fast they come back with something different that makes them look good, BEWARE OF THEM AT PRECISION Garage Door.the rest of there response is not accurate as it was stated by me about my driveway being a problem with Heavy Trucks/Vehicles upon it as once before a Delivery Truck did brake two sections of the driveway.When my deposit was given back to me all that was said was I apologize for the confusion, note that there Contract says All Deposits Non Refundable if thats so why did they refund my deposit? They were wrong and they knew it.

Sa
Review №11

This company and their employees are really great! Especially Nick Erichson. They removed our old hardware and replaced it with all new hardware, (springs, garage sensors, garage openers with an app to remotely open the garage door.) He went over all the new equipment with me so I understood how to use it and what was exactly done. It was a great experience. Oh! And the the pricing is very reasonable. They are a local home grown company but legit. Plase consider them for garage and fence work.

Ka
Review №12

Thank you Nick Ericsson & Shawn Fanta .. You did an amazing job . It’s nice to see knowledgeable technicians. We will call you for our gate . Thanks again .

Mi
Review №13

I love this garage door, and Precision did an excellent installation at a very competitive price!

Ja
Review №14

Had 2 broken garage door springs. Nick came in a fixed my door in a flash. I must say that it was a great experience. I called at 8:15 and by 11:30, my door was fixed. Highly recommended!

Mi
Review №15

Nick just installed my opener .he is awesome fast and professional if you need garage door work use precision five stars thanks Nick

Ra
Review №16

Nick E. was on time, friendly, and very helpful. We appreciated his professionalism and his efficiency. We recommend this company.

Ch
Review №17

Nick did a great job, diagnosed the problem with our garage door in seconds and had it fixed and working again within fifteen minutes

Br
Review №18

The best customer service....friendly and knowledgeable! Thanks Nick E. for such a quick install !

Mr
Review №19

Nick Erichson did a great job replacing my garage door and it looks great.Everyone at Precision was great to work with.

Ca
Review №20

Nick E came to my home and installed a brand new garage door opener he was very knowledgeable kind courteous very wonderful employee that you have I recommend him highly thank you Nick E

Ne
Review №21

Nick.E and Jonny.Jr installed a new garage opener for us today. These young men were professional and completed the job to our specifications. Thank you so very much, we really appreciate it.

Ar
Review №22

Nick E did a great job. happy with the door

ja
Review №23

Nick came out to install our new garage door and garage door opener, he did a great job and was very polite.Thanks Nick and Precision doors!

Ti
Review №24

I guess they dont want my business. They have never called me back ever

Co
Review №25

Above and beyond, made a customer for life outta me.

Jo
Review №26

Hello, we purchased our new door and opener 3 years ago, no problems, came out for a service call, went the extra mile to adjust, was on time, neat and well organized, very personable JOSH is still with the company he remembered me, did my installation.I would highly recommend Precision Door, for price and service, our remodel contractor recommended as the best in the Desert.Also the office staff is very good, receptionist very nice, knowledgeable and easy to talk to.THANKS

Su
Review №27

My Precision garage door tech. was Nick. He gets a 10 from me. I am 93 years old and he was very polite and thoughtful. Thank you for having such a pleasant young man working for you. I will certainly recommend the Precision Garage Co. to my friends. Genevieve (Sue) Ribal

Me
Review №28

Stay the hell sway from these Con artistCrooks to be honest380 dollars to.install a garage door openerCrazy insane price total ripp off the worstHorrible customer serviceDo not trust them.Go to home depot 175 for garage door openerInstallationOr try Angies listOr try CraigslistLord knows I didYOU HAVE BEEN WARNED abouth this over priced arrogant companyBuyer be ware !!!!!!!!!!!!!!!

Jo
Review №29

Garage door repaired. One visit .. done in under an hour. Nick, the technician, was great. Highly recommend.

Ma
Review №30

Nick did a great job of servicing my garage door while being very professional and social distancing himself.

Ro
Review №31

OUTSTANDING - from start to finish! Initially, we only sought an adjustment to our garage door opener, which was scheduled and handled promptly and professionally. However, due to the age of of unit, we opted to replace the unit and couldn’t be happier. Josh, our installer, was the consummate professional and we love our new state-of-the-art, app-controlled opener. We were referred to this company by two different family members and are so happy to have called Precision Garage Doors & Gates. If you are in need of a garage door, gate and/or opener, do yourself a favor and look no further...you won’t be disappointed!

Tr
Review №32

FREAKING FABULOUS!!!One of our garage doors springs snapped over the weekend. I called around noon on Monday and was able to get a service appointment from 12:30-2:30 on Tuesday. Josh and Grant showed up by 12 and were done and gone by 12:25. On top of that, we were able to get a quote for future work (replacement of garage door, motor, tracks, etc.)Great service!!! Definitely happy to have found a great company in the Hi-Des.

Ri
Review №33

Nick did a GREAT JOB installing our new garage door. He was very professional and personable

Ka
Review №34

Precision is the best in the world for installing garage doors. I had a damaged garage door and garage door opener and This young talented young man, Grant whom I was totally impressed by his good manners; he is professional at this kind of work he fixed my garage door and installed a new lift master garage door opener and made the whole experience very painless for me and he also works very fast and he pays attention to details. I will continue to use this company when I build my houses. There pricing is also very reasonable for the work they he did for me. I would highly recommend Precision to do all of my gates and garage doors to all of my houses.

Pe
Review №35

Like most of us we don’t always seem to have the time or make the time especially if it is making a review. So when something happens to your everyday use of life such as entry for your home ... and it is not working, You need it now not tomorrow...Well thank You Precision and sending Me two of your Best ... Ryan and Grant ... two great young Men who put my problem to rest Fast and showed Me how company’s that still provide professionalism in their core values. Job well Done Guys . Thank You.

Cl
Review №36

Extremely Rare and High Caliber of Customer Service!!I did a considerable amount of research on my own about the type and quality of garage door, hardware and opener wanted. The one I was replacing was over 30 years old and not a standard installation.I then started calling local and near local businesses that specialize in Garage door Replacement. The Phone conversation with Precisions front line Customer Service Team was timely, pleasant, knowledgeable and could provide me with the service and product I had been researching.I was able to make an appointment.in the same call for a time that suited my schedule and needs. The followed up with another call the day before my appointment to confirm.The Installer, arrived on time, in a professionally marked truck that was equipped with everything needed to do the job. He was pleasant and worked efficiently to complete the job and accommodate some unforeseen issues due to the age of the garage and size of the opening.Both the Technician and Customer service made follow up calls reminding me if I had any issues to call and they would return. I never had an issue. I did call them just before my one year warranty ended to come look as the system as a whole and make any adjustments they felt It needed. I encountered the same level of Customer Service!That was 4 years ago, I have had no problems or issues!I would like to commend the owners of this local business for the 5 Star plus customer service and employing the high caliber of professionals who I encountered while working with Precision Garage Doors.I am a local Real Estate Professional who has recommended Precision many times to my clients with the assurance that they would be well taken care of.It is Rare in this day and age to find a company that gives their customers the level of care that I found with Precision. I still receive periodic emails or post cards reminding me about continued care options.My purpose for taking the time to write this review was to give someone else a comprehensive view of my experiences. I only wish there were other businesses that took this same high level approach to Customer Care and the products they use. Thank you, Precision Garage Door!

RO
Review №37

We have had several appointments with Precision. Ryan was very helpful in solving several issues that we had. I would highly recommend Precision along with Ryan.

Ji
Review №38

Absolutely the worst.... Called and scheduled to come out to see whats wrong with my garage door. Wont go up and down but could hear motor working. Able to do it manually. Came out on time, polite young man. Told me service call was $175! Asked for my clicker, said the chain/ line wasnt where it was suppose to move. (Same thing happened last year, my son in law adjusted it, tightened the line and it worked fine for a year) He was adjusting it, after a few tries goes inside andthe unit and turns something inside with screwdriver. Got it to go up, then down, but wouldnt come up again. Turns with screwdriver again, says its only going down, ( tho he didnt pull garage door up to show me). Takes chain, reroutes it the other way along rail, nothing except the sound of the motor still working. Tells me need a new unit, circut going up not working in unit, new law in Calif as of July units must have battery backup due to wildfires! But mind you, I can still open and close it by hand...without batteries. Quoted $650-$700 to replace. Declined that offer and decided I will manually do it til April when my son comes back and see if he can install a new one. I pay him cash, get a receipt, and he is in his way. My other brother (8 hours away) goes to his Home Depot, selects a unit ( who still sells them without batteries here in California) explains the problem and they then call our local Home Depot, set up an install for me within 2 weeks ( due to Holidays), paid for everything right then for a unit (happens to also have backup batteries) and install, taxes for $300!! LESS than half I was quoted by Precision. Found out from another person, they called and werent charged a service fee to check their unit. Said they were going to need a new unit soon. They also declined to purchase a new unit for $600 and theirs is still working! I understand they have employees to pay, but double or tripling the cost of unit should cover that. So $700 plus $175 service fee ( not diagnostic fee) =$875 vs $300... No brainier for this senior citizen.

Ki
Review №39

So nice and so professional! Also they did not complain about having to come out on a rainy day and close to a holiday. Would definitely recommend, especially our service technician, Nick :)

Sh
Review №40

Precision was exactly what I was looking for. They were quick to return my phone call and set up an appointment for estimation and installation. Ryan, a Precision employee, was friendly, helpful, and honest. He explained my options in easy to understand language and set me up with exactly what I was looking for. My garage door is perfect! Thank you Precision and thank you Ryan.

Vi
Review №41

Did you know these guys do fencing and gates? Well they do. It was an enormous job, done quick and right the first time! Now I have automatic, solar-powered gates that welcome me home, and open for me from over a tenth of a mile away, so I just zoom up the driveway! These guys are the best in town! THEY REALLY ARE!

El
Review №42

Called for an estimate and having used Precision on my other door I wanted to utilize them once again. Chad showed for the estimate and we discussed all the details (he was very informative). Decided on all the details and waited to be scheduled. Chad estimated two weeks and I was good with that. Well a couple of days later we scheduled and it was in two days. Chad showed up with a crunched schedule, installed in about two hours. His work mate showed up and helped. All went off without a hitch. Good job guys.

De
Review №43

Professional service, on-time arrival, clean up was perfect. Grant was a pleasure to work with. He answered our questions and completed the work in a timely manner. I would definitely recommend Precision Garage Doors & Gates.

An
Review №44

Nick was amazing. Super helpful and had my garage door up and running in no time!!

Ma
Review №45

Called after looking at web site and from the initial sales call to the finished product I was so impressed with the new gates they installed. The design and production staff was so helpful, went out of their way to created a wonderful designed mid-century look for my iconic home. They created it quickly, on budget and the gates were top quality. Excellent company and staff.

Ro
Review №46

Josh and Chad did a terrific job replacing a broken shaft and installing a new motor. Pleasant, efficient and knowledgeable. This is the second project done by Precision and Im thrilled with both installs.

De
Review №47

When I was looking for a company for my custom entry gate project, Precision Garage Doors & Gates was highly recommended to me.I was extremely happy with the final product and the custom fabrication that was involved. My entry gates are now the talk of Movie Colony East in Palm Springs, CA!Thank you to Fawn and Kenny for making sure everything was taken care of to my satisfaction from start to finish!

El
Review №48

Outstanding and efficient job. Fixed the problem that no other could handle! My repair was done by Eric. In addition to repairing my automatic garage door opener, he also provided me with a great selection of choices for when I am ready to replace my garage doors! Thank for your help!

Ta
Review №49

I ordered a new garage door and opener from precision a few weeks ago. they came today to install. Ryan and Riley were the team. They were very professional did everything that was promised, and did a very good job.They even cleaned up everything and took all trash and old parts with them.The customer service was excellent. I would definitely refer them to all my friends and use them again.

Ma
Review №50

They have been here three times!!- I hit the door with my truck. Needs no further explanation!2- Door not operating properly. They came and made the repair.3- Door not operating. They turned the power back on!! { wheres my Head} The Techs always called the day of the appointment to confirm the time of there expected arrival. { Times were always within a 15 min. range of expected time.}Note: Each time they were called an appointment was made. they always came on time when promised. There techs were always Neat, Clean, Professional and Knowledgeable. Also, Very Polite.

Pe
Review №51

Grant is efficient, professional, and all around great at his job. Use him. Highly recommended.

St
Review №52

Riley was our sales rep for the company. He came out, measured, showed us our options and we chose a model. We received a call to schedule our installation, we expected someone else would do the install but guess what, Riley was installing the door he ordered for our garage. I personally think this is a excellent company policy. Riley was professional, courteous, friendly and very helpful during both processes. Hopefully youll be as lucky as we were and get Riley as your sales rep & installer.This young man is going places, a quality team member.

Q
Review №53

My entire interaction with the staff of Precision Garage Doors & Gates was efficient and responsive. Josh did the installation thoroughly and answered all my questions without skipping a beat. I highly recommend this company for your garage doors and gates!

m
Review №54

We got the new garage door opener and Precision did a great job, it was an emergency job, the old one broke and I could not get out of the garage, they made special arrangements, came and handled the project all early in the am, the staff was helpful and professional, Highly recommend Precision to anyone, Great Job, Thank You

Ch
Review №55

Precision did a great job working with us at a distant, isolated location. The estimate was clean, and our particular door situation was taken in hand right from the get-go. The door went in well! We did not initially get a facia board across the additional header material needed for our application, which was disappointing, but once someone could get out our way, the board was quickly installed with no fuss nor mess. Good people!

Ki
Review №56

Thanks Fawn for calling me back quickly and Devon for installing the new garage door opener. They do quality work. I recommend Precision. Thanks again

Cl
Review №57

Overall a very positive experience.The staff is friendly and responsive.The actual installation went smoothly, and the crew seemed genuinely concerned with the outcome.Had a smaller company also do a price quote, and Precision Door was actually less expensive, and able to do it sooner.

DJ
Review №58

The young technician, Chad, is a credit to your company. He saw what needed to be done, explained what he did as well as checking everything to see that the door was working properly. Will recommend to others.

Li
Review №59

The wheels went off track, on my garage door, and skewed it, so that it would not open. Josh, from Precision Garage Doors & Gates, arrived within the time frame that his office had indicated. Josh was professional, and courteous, and assessed the situation promptly. He completed the repairs needed, in less than an hour. He tightened the tension, and necessary screws, now the garage door opens and closes more smoothly than before it had jumped the track. A job well done! I would recommend Precision to anyone in Yucca Valley, CA., that may need garage door work or repairs.

Jo
Review №60

Ive used this company thee times now, not for garage doors but for my gates. These are heavy duty front and side gates and theyve a great job in both fabricating and installing a new gate as well as repairing a prior gate coming out of the cinder block. They are on time, professional and a good price.

Kr
Review №61

I called Precision Door and Gate for help to get our electric gate working once again. We were so fortunate to have Josh arrive to help solve the problem. He took extra time listening to our experience with the gate and he spent extra time trouble shooting the problem. He solved the problem that others couldnt seem to do, and for that we sincerely thank him and Precision Door and Gate.

Jo
Review №62

I have used them on two occasions to replace the shoddy work done by another company. The work is excellent and done exactly to my specifications. The price was commensurate with the quality of workmanship performed. I will certainly use them again should the need arise.

Di
Review №63

Riley did a great job! Very nice and personable. Walked me through what had gone wrong and what to do to make the door last. Thanks

Ge
Review №64

Josh came to my home and within no time, my gate was not only working. But also had a clicker that worked both the gate and my garage door. Price was good and the service excellent. Thanks Josh, and have a good weekend

da
Review №65

Throughout the years I have come to depend on Precision...with good reason, because I can. Thanks guys for always taking care of me and at a fair price! You are the best!

Li
Review №66

Our experience with Precision Garage Doors has been wonderful! They came on time, for the estimate, gave us a very good price and we decided to go ahead with the purchase. Fawn, the secretary has been very polite and eager to answer any questions. When the appointment date came for installation, the two installers, Ryan and Clint were on time, pleasant, and worked very fast. After the installation, I was given instructions about the door, and they left. The work has been first class, the clean-up from installation was done, and I will very definitely be recommending this company to family and friends. We are extremely pleased with the high quality of the product, their workmanship, and professionalism. Hats off to Ryan and Clint!

Ma
Review №67

Precision was on time and got job done quickly. Every time we have used Precision they have been easy to work with. We wont call anyone else.

Sh
Review №68

Riley was the repair man who showed up..I had a problem with my warranty company covering the cost therefore I did not want Riley to fix the problem at the time. Riley continued to be nice and courteous during my time of frustration. I called Precision Doors back later that day and they made an appointment the next day in which Riley returned and fixed the problem! Great customer service at the front desk ( phone call) and Riley was excellent..Definitely recommend using this company !!!

Na
Review №69

On time and dependable. Excellent work.

An
Review №70

Chad and Ryan are excellent thank you for the excellent job and saving me money and fast excellent service I recommend Precision Garage and Doors to everyone!

da
Review №71

They are always very prompt. Fawn has a great attitude and is always following up when possible. They are very busy, but she always remembers who I am and what is going on with or work orders.Canela McKnightDate Palm Country Club

la
Review №72

If nobody else is available, Precision is the way to go. Their work is good, but their price is outrageous. I may not understand the business, but once I felt they tried to oversell. I regularly use another vendor who has much better prices, but they also are fussy about repairs.

Sc
Review №73

I had a company come to see why my garage door would not go down and they said I had a bad door opener! It was installed 16 mos earlier. All they wanted to do was sell me a new one and said I needed struts and rollers. No way! I called Precision and they came out the next day. The only problem I had was that the door was out of balance and the sensors were out of adjustment. They were professional and didnt try to sell me parts I didnt need!

Vi
Review №74

At 5:10 p.m.on July 20, my garage door wouldnt close. I was very worried about leaving it open all night. I called for help and within 10 minutes Ryan Moore was at my house. Forty five minutes later the door was like new again. What piece of mind that gave me! Thank you to Ryan a million times over for making my needs more important that going home to his family after a long days work.I gave Ryan 5 stars but since he is one in a million I wish I could have given him a million stars.

Ri
Review №75

Showed up an was really friendly an professional did an awesome job repairing my door made it look easy big shout-out to the technician Chad I would highly recommend percision doors for any problem

Ja
Review №76

Ryan and Clint performed a very good installation - showed up on time - no hassles -quality job. We would use your company again and recommend it to others.

Da
Review №77

Called and received same day Service. Chad arrived and expertly fixed the problem quickly, and informed me how to perform preventative maintenance on the door. I highly recommend this Company.

Da
Review №78

Excellent customer service!! Fast and efficient!!

Ia
Review №79

One of the springs broke. Jessica knew exactly what I was talking about on the type of door we have. She scheduled and the repairman was on time, replaced springs and the price was fair. They are professional and I recommend them.

Su
Review №80

First off the sales person said I’d have both a quote and super imposed pictures within a day Not Only did I not have either but despite trying to contact him I never heard from him again. One of the office staff after several weeks finally supplied me with both and when I requested an additional quote without the windows in the garage doors I never heard from them again. Their prices were a palling and their service was even worse

Er
Review №81

A great team. Ive worked with this family-owned business and know them to do excellent work on garage doors, fences and gates in the Coachella Valley and Morongo Basin.

Jo
Review №82

Honest well-priced service.

Ke
Review №83

Great friendly people. Quality workmanship.

Ro
Review №84

Just Great and so is Josh!

Br
Review №85

Precision garage doors & Gates is the BEST.

ju
Review №86

Ryan & Riley thanks great fast polite!!!!

Ri
Review №87

Best in the Desert!

Da
Review №88

Look no further! We chose Precision to replace the gate operator for a sliding driveway gate. Every step of the process was a breeze. Josh came out the next day for a site visit and emailed a very fair estimate that evening. Becca in the office was a pleasure to work with and she squeezed us onto the schedule just a few days later. Ryan did and incredibly professional and thorough job of installing the operator and took the time to walk me through all of the nuances of the new equipment. I cant speak highly enough about this experience. Great people, great work and fair prices. Thank you!

Sa
Review №89

Precision Garage Doors is a great company! We worked with Ryan who is incredibly knowledgeable and efficient. He helped us out getting a great new system. Everyone at the company that we talked to was pleasant and professional. I wholeheartedly recommend them.

Information
42 Photos
89 Comments
4.7 Rating
  • Address:7348 Fox Trail, Yucca Valley, CA 92284, United States
  • Site:https://precisiongaragedoorsandgates.com/
  • Phone:+1 760-369-4911
Categories
  • Garage door supplier
  • Contractor
  • Door supplier
  • Fence contractor
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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