The Carolina Colt Company is an outstanding firearm, ammunition, and accessories business. I have been a customer for about a year now, and have no complaints whatsoever. They have a very clean, well-stocked, and enjoyable store. Their staff is always friendly, courteous, and knowledgeable. Wade has always gone above and beyond to make me feel welcome and answered any questions that I had. He is a great asset to the team. I will continue to do business with Carolina Colt for all of my firearm associated needs. Excellent company overall! 5 Stars!
Exceptional! Very pleasant folks to speak with and fast email response times. Most poor reviews you read about this company concern folks trying to play the system (e.g., late payment, sending merchandise to states where it’s illegal, etc.).If you respect their payment policies and abide by the rules/regulations of your state, you should (also) have an excellent experience.
I have purchased several guns from this company and they have always been kind and informative when I’ve made a purchase. I have made purchases online and in-store and both are easy. Not sure how some of the other reviewers can have issues with GB. The site holds your hand the entire way and this company has their FFL uploaded already. I prefer this shop to any other.
Awesome staff and the best prices in the area
Very knowledgeable and friendly staff. They got the exact handgun I wanted at a great price. I will be a repeat customer.
Just discovered Caroline Colt a few weeks ago, I had been looking for the perfect conceal carry pistol and was torn between a Sig P365x and a S&W 9 Shield Plus, they had both in stock so I was able to make a very informed decision, ended up with the 9 Shield Plus and couldnt be happier! They have a large selection of handguns, competitive prices, great customer service and overall the entire experience was top notch...no question Ill be a return customer. Thanks again!!
This is easily the best Gun shop I have ever been to. I have been going here since I was 18 and have purchased multiple firearms during that time with nothing but excellent service. They always have a a good stock of many high-quality firearms. The team combined has experience to answer most questions anyone could have from beginners to those that are looking for questions about SBRs or suppressors. Wade and rest are always my go to when someone asks me for a place to get a firearm. I have been to every gun shop in Abilene and none can live up to CCC.
Great experience, very knowledgeable staff, made purchasing a new gun and shipping it a breeze. Thanks guys.
Great gun shop out west! Highly recommend them. Well worth the drive from Fort Worth.
I recieved a check today, 7/21, you pressured me about payment, went on gun broker and labeled me a non paying client. The check you sent appears to be short $100.00. You, took payment on a gun that you sold to someone else. This is a very shady practice as it seems as though you have done this before and too many others. I was in constant contact via email with this company, I explained my circumstances and was able to borrow money to fulfill my obligation. You proceeded to talk as though you are a victim in the guise of a honest business. Please return my full refund as requested, many many, many times. A true honest business, would have called with options for a customer, rather than sorry we went to ship your gun and it has been sold. Despicable and repugnant business practices to say the least.
Do yourself a favor stay away, won a item from gun broker and was in hospital for emergency surgery when auction closed so I notified them when I got out but no response so I paid for my item still no response, so I was very honest on my feedback and because I was honest on how they never responded to my request they canceled my sale and took my money and I had to file a complaint with american express to get my money back, what a joke for a buisness and how they run, just be very carfull with this group!!!!!!!!!!!!!!!!!!!!!!!!!!!!! beware !!!!!!!!!!!! carefull !!!!!!!!!!!!!!!! caution here !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I AM VERY HAPPY TO POST MY TRUE EXPERIANCE HERE AND HAVE THE PEOPLE WHO READ IT MAKE UP THERE MIND WHO IS TELLING THE TRUTH HERE, WITH THE OWNERS REBUTTAL TO MY COMMENTS I CAN VERIFY ALL I STATED HAVE COPPIES OF ALL E MAILES AND CORRESPONDENCE WITH AX, JUST IN CASE THE OWNER WANTS TO SAY I PAID LATE BY 10 DAYS WHY TAKE MY MONEY THEN ?? BESIDES DOES ANYONE WANT TO GO THREW THIS TO BUY A GUN ????????? I THINK NOT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!********************************************************* IN RESPONSE TO OWNERS BOGUS FEEDBACK I MUST SAY YOU SOUND LIKE A REAL SHARP BUINESS OWNER WITH YOUR STUPID STATEMENTS YOU MAKE, IF YOU NEED 60 DOLLARS SO BAD YOU SHOULD MAYBEE CONSIDER CLOSING THEN YOU WONT HAVE TO WORY ABOUT ONE OF YOU POTENTIAL CUSTOMERS DRIVING 3 HOURS TO USE YOUR BATHROOM, I ASK YOU AND ANY BODY ELSE THINKING OF DOING BUISNESS WITH YOU WHAT A STUPID STATEMENT !!! STOP AND READ THIS DO YOU WANT TO BUY HERE???????????????????????????????????????????????????????????????BY THE WAY WHO MAKES YOUR RULES YOU !! WHY BRING GOD IN THIS .1
I have never used Gunbroker before, and I was a bit reluctant to do so. CCC made my first go as easy as can be. Friendly staff, quick responses, VERY fair pricing, and best of all... no hassles.10/10 would recommend.
Had a great experience shopping a revolver for my Mom. James took the time to explain and show her everything she asked to see and answered all questions. Would highly recommend buying from these guys, will be back for future purchases.
Way overpriced go elsewhere!Edit 5/18/21 (What does giving other business honest reviews have anything to do with my experience at your store? Don’t be mad you get a google review about y’all price gouging.
Excellent service low prices on gunsmith work
Terrible customer service, worst and most time consuming transfer process in town. - You are correct, Ive done business with you for over 10 years, yet Your employees still will not acknowledge me when I walk into the store, I stand in front of the counter for a minute just looking at one of them until I initiate a conversation. Twice they have dropped my gun when taking it out of the box, dropped it on the floor. As you know, most my purchases are antiques. This is not meant to be hateful, just honest frustration.
I order my first herny from these great people at Caroline colt company and Ive always wanted one and found one I wanted they had when I searching and then they had a layaway plan and help greatly and the process went smoothly and great customer service and fast shipping to my ffl dealer and id totally recommend them for your business great people and I love my henry golden boy in 45lc God bless everyone
This is a wonderful place with great service and (usually) a large selection. The staff are all friendly and knowledgeable about their products, willing to answer any question you have, and give helpful advice. During the past few months, they havent always had what I needed in stock, but they were very helpful, pleasant, and hopeful despite various shortages. Im so glad that theyre here to serve our community!
This is a top notch facility that has an incredible inventory. So happy to have found this place and you have met the men that run it. True professionals! Best transactions I’ve had in a long time and I hope to do a lot more business with them.pc
Thank you Patrick & Crew for working with me to identify the correct 9mm piston and thread pattern for my SilencerCo Osprey suppressor.Fits and works great. Thanks for going above and beyond!! Tim
As a first time gun buyer/owner Patrick & Courtney were very patient with me. Courtney was super nice, she answered all of the many questions I had and enlightened me on some information that I did not know. She troubleshooted with me and that resulted in me not being disappointed and saving me some money. She called me back & followed up just like she said she would, she is very knowledgeable aswell as personable. I’m SUPER psyched about my purchase, couldn’t be happier and I’d definitely recommend them to others!
Excellent store!!!! I purchase many things from them on gunbroker. They are so courteous and kind. Very respectful. Very helpful. Excellent communication. They always ship my stuff very fast, even during these times. Their inventory is awesome. Highly recommend this store. Customer service is top notch. What else could one ask for?
Not sure how this place could receive less than a 4 star. They usually have ammo not a huge selection, but better than none. Everyone seems super knowledgeable and helpful. Well just thought I’d share. I drive from Oklahoma to visit their store also because they have a great firearm selection. I’ll go back again! Thanks Triple C aka shootin shop!
Patrick and crew are always on point! Fantastic establishment! Discredit that last 1 star review, bunch a hooey.
Great customer service a lot of product here definitely a drive 3 hour drive was worth it
Good guys to do business with. Knowledgeable. Professional. Courteous. Good supply of handguns and long guns. If they don’t have what you want, they’ll find it for you. Good price on trade-ins. Good supply of ammo (a little short now during the panic buying, but then everybody is). Plenty of accessories.
I have purchased several items including guns and ammo from this company. The most impressive part of their staff is their knowledge of the different brands they offer. Always a pleasure to shop there. I have even had file to fit sights installed and they just simplyGet Ur Done
Courtney is the BEST!!!!🤗Thank you so much for making my transaction smooth as can be. I couldn’t have asked for a better experience! Initially I was a little nervous about doing an online purchase at the dollar amount I did because I’ve never done one before.But after speaking with Courtney for the very first time she eased all my concerns and worries! Please forgive me for calling almost every day to ask a question until the transfer was complete!🙃 LOLCourtney without your help, patience, and understanding I would not have gotten my transfer completed by my birthday. You are awesome! You guys rock! Best ever!
I never had bought a firearm online before. This was a great experience with them. They were polite, knowledgeable, It was smooth and top notch professionalism. I will definitely be back to use their services a gain.
Called them asked if they had specific weapon in stock. They said yes. Then asked if they give military discount. They said yes. Went in person to the store purchased my weapon and then asked for military discount gentleman said not right now giving military discount. I was a first time customer. Y’all need better communication and never stop giving military discount. But the gentleman gave me $50 off. I’m a veteran today and I will be a veteran tmrw.
I have purchased multiple firearms from Caroline Colt Company. I always ask to speak to Courtney when I call. She is very friendly, personable & nice to talk to. She remembers me even MONTHS after my last purchase. My recent purchase was a Glock 19x and it was shipped out the same day I purchased it. I’m already looking forward to my next purchase!! Thank you guys!
I called Looking for ammo out of town, I spoke With Courtney and she answered every question I had. She has amazing customer service skills and you can literally see the smile on her face through the happiness of helping you, in her voice. She needs to be the face of Caroline colt company. “Courtney of Caroline Colt Company” 😃 She is very educated on the guns and ammo, it’s impressive. Ask for Courtney for all your guns and ammo needs!
Caroline Colt Company is the one stop gun shop!! They have all of your firearm wants & needs! From the newest stuff on the market to antique/collectibles!! If they don’t have what you need in store they are always willing to go above and beyond to find it for you!! I highly recommend stopping by and checking them out!
Carolina Colt Company (CCC) is my FFL for guns that I buy on the internet. They always send out a letter to seller fast. They are great at letting me know when it has arrived. If you have an emergency and cant get there right away, they will hold it for you! Everyone is very knowledgeable about weapons. I have gone in asking for magazines, holsters or other excessories & they know right where to get it off the shelf or where to look up the order. I will only use CCC for my weapon needs.
Courtney and the Caroline Colt Company could not have made my first gun purchase any easier. Bought Thursday, shipped Friday received on Tuesday! Super simple, exceeded my expectations! Will buy againVery professional, and Courtney went above and beyond my expectations by calling the place my gun was being shipped too and handled all the transfer information so seamlessly.Thank you again!Ryan
My experience was nothing short of amazing. Courtney was such a great help! Great customer service skill, very patient, didn’t mind answering any questions I asked and she was very kind. I would give 100 stars if I could. Ask for Courtney!!
Super nice and helpful through the process! I highly recommend Caroline Colt Company!
Excellent customer service! Courtney was very friendly and helpful throughout the entire transaction. She was patient with my questions and ensured my purchase was well-wrapped and shipped quickly. Would certainly buy from Caroline Colt again.
The Caroline Colt Company is wonderful business run by wonderful people. James whom I have spoken with several times, has answered all my questions about a variety of products that they offer. He has always guided in the right direction never making me feel as though I wasted my money.
Paid for a Glock .45 GAP from online sales, was told the gun was reposted and sold to another customer. Refuses to deliver gun as advertised. Reported to the BBB and regulating agencies.*************************************This situation was created by the lack of responsibility by Caroline Colt Company, LLC.The money order for the purchase of the firearm was purchased and mailed immediately following the end of the auction.Seven days later, upon receiving the returned money order in the mutilated original envelope in the mail, I called the seller and ask to speak to the owner, I was told his name was Patrick, and he was at lunch. I was directed to Courtney, reportedly responsible for internet sales. I advised her of the situation and it was suggested I resend the payment. I purchased another money order and mailed it immediately.Four days later, I called The Shootin Shop and was advised my payment was received and the firearm would be shipped upon processing the payment.A couple of days later, I received notification from GunBroker my account was reported by The Shootin Shop and suspended for lack of payment.I find it fishy that The Shootin Shop continues to skirt their responsibility using a lack of communication in their organization, claim non payment when they have to admit cashing my money order, claim they sent a check without documentation, and then resale the gun.Deliver a Glock .45 GAP as advertised!
These guys really are good at what they do. They are ready to help you find what you are looking for or ready to make suggestions.Very professional and friendly service.
Great service. Great people. I spend all my extra money there. Well spent.
I love stopping in and buying from these guys! If you need to check and see if they have something in stock just give them a call and talk to Courtney! 10/10 recommend!
Awesome place to deal with. Customer service is beyond helpful and amazing. Shout-out to Courtney her customer service alone will make me shop with them again.
Courteous and helpful staff provide a good experience.
Courtney was the most helpful person. Any time I go in she is just the absolute sweetest person. She’s very knowledgeable!
Fantastic customer service. James is great to work with and extremely knowledgeable
This store is great, the customer service is the best. Courtney helped me with an online order and she was very sweet. Highly recommend this company.
Caroline colt company is a class 1 to deal with, and that is one of the reasons I am a return customer, and very helpful customer service by Courtney is the number one reasons I return my business to the Caroline Colt Company, I have shared this with my friendsThank you very much, Stan
Caroline Colt Company is by far my favorite gun shop! I have purchased multiple times from them both in store and online. Everyone is friendly, I personally love calling and chatting with Courtney. She is very sweet and always answers any questions I may have. I highly recommend them!!!
Great people. They helped me pick out a nice 1911, and then were very accommodating when I wanted to upgrade and mod the firearm. Their prices are decent as well. Highly recommended for gun enthusiasts in the Abilene area.
Top-notch place to do business. Staff is friendly and knowledgeable and always seem to go out of their way to help. CCC is an industry leader in online gun sales and IMHO the hands down best shop in and around Abilene. Im looking forward to many more years of doing business with the good folks there!
Absolutely the best in the business. They have earned a loyal customer for life. Thank you very much!!!
Drove two hours to do business here. They wouldn’t let my 3 year old use the restroom.
This place is great!! They have a huge selection of firearms and you are always greeted with friendly staff!!! I recommend Caroline colt company to all of my friends!!!
Great business, great customer service, great prices. Go to this establishment instead of the big box store, they’ll take care of you.
One of the most personable gun shops I’ve ever visited. Great team. Ended up leaving with a beautiful optic.
Great gunstore ! Super staff ! This one has ammo arriving almost every day.
Most companies give good service at the initial sale, but when a problem comes up is when they show their true colors. Courtney at the store not only addressed the issue, but hung in there for months until the problem was solved.... thank you Courtney
Missed the auction on GunBroker which had no bids when it closed. Emailed Caroline Colt Company the next day asking if I could purchase the rifle for the opening bid. Upon agreement of terms and exchange of necessary information and payment, the purchase was complete. Great communication and quick shipment to my local FFL. Rifle arrived on time, as described, and as expected. I will certainly keep Caroline Colt Company in my list of favored retailers. Thanks!
Great company! Extremely nice and helpful. I called them, ordered items, and shipped within a day. Will definitely do more business with them.
Staff is friendly and very knowledgeable. They are willing to help each and every customer that walks through the door. They are genuinely a great shop to work with
Friendly and helpful group of people to work with and interact with. Very knowledgeable and they have no problem giving you their undivided attention. They will always be my go to gun store!
Overpriced and faculty has no idea what they are doing
Have always had a good experience with this shop. Great selection, fair prices - no complaints. Knowledgeable staff that can give the right guidance when I need it. I think u could save some money at the pawn shop for some things. But if I want a new item and has to be done right and right now, I dont take chances and go straight to these guys, never regretted it. EDIT: - really friendly staff too. Thats important.
Excellent prices on firearms. Ammo prices are generally high, but occasionally they have clearance ammo for a good deal. Staff are friendly and helpful.Update 2018: I’ve been a consistent Shootin Shop/Caroline Colt customer for 5yrs now. I’ve visited every gunshop in Taylor County, some of them many times, and no one delivers more competitive prices, more outstanding customer service, or a better level of overall quality.
The Shootin Shop is a great place to buy firearms and the only place my husband and I will go. The staff is friendly and has vast knowledge and always ready to help. We believe in shopping local and we recommend them to everyone we know!
A really great place. Prices seemed more than fair and the people were friendly and helpful. The selection of firearms and accessories is very good also. I really enjoyed dealing with them.
This place has great customer service and a great selection. Ive bought two firearms from there so far and will go back. I would like to thank Victor Roman for your great service.
Went here today my husband was very impressed with the store. He said they had things other gun stores didnt. Great prices as well and a helpful staff definitely worth the drive from Midland or odessa to save money!!
Would not recommend doing business with this group of people. Bought a new gun from them at a gun show. Being a gun show, no magazines were in the guns to prevent theft. Purchased the gun and returned home to get familiar with it. First aspect to strike was the magazines were restricted to 10 rounds on a full size 9mm. An annoyance, but one I could get over. Field stripping the firearm, I discovered it was pitted with rust. Had this been a used gun, that might be acceptable, but it was sold as a new gun. Returned to the gun show the following day and the owner listened to my complaints, then offered to give me the contact info of the manufacturer, not even an apology. Additionally, seeing the gross price gouging on AR platform rifles during 2013 and now hearing repeatedly from their customers and employees at Academy that The Shootin Shop purchases the ammo from Academy and then marks it up again convinces me these individuals care no more for a person than what is in their wallet. I will take my business to B&B Pawn or Abilene Indoor Gun Range.
I live in San Antonio and had nothing but great customer service from Joe as well as communications with him. I bought a weapon on Friday and picked it up in San Antonio on Monday just as described and perfect condition. He is a great weapons dealer and would and will buy from him again in the future.If your looking for a great deal and great customer service, look no further than Joe.Thank youRRD, San Antonio Texas
Great service, knowledgeable sales people and decent prices.
Small business with BIG attitudes and little knowledge. I would stay away from this place. Bought a firearm from them last year and the guy who helped me had a serious attitude problem. Had a great crew cut and muscle shirt, but lacked common sense. Visited the store last week looking for a product and these kids think they know it all. Almost seems like they try and belittle the consumer with their XBox Call of Duty knowledge. I called their bluff and they started craw fishing of course. I definitely dont know everything about every gun but have been around them and used them regulary for 40 years across the globe. If I come into your store, that means Im looking for help or a product, not to be fed some BS from some kid who has an AR and thinks he just got out of BUDS training. Prices in a place like this will always be a little more because of the personal touch of service that comes with the purchase, if these idiots realize this, it would help them tremendously. Other than that, they will flat out lie to you to sale a product and are not helpful at all. Other gun shops/ranges in Abilene are years beyond this shop and want to help you. I would recommend you try one of these other shops first.
BUYER BEWARE!!!I brought my wife a taser for $149.00.We’ve had it for 34 days and it’s stopped working, she’s not used it.AND THEY ARE REFUSING TO HELP ME.They told me that due to their 30 day refund policy they won’t help.Disgusting customer service.Avoid at all costs!!!
I like these people ! Great prices, lots of Great firearms and accessoriesVery Helpful .
Great customer service!
Purchased a Savage Model 10 fcp-sr from here and some scope mounts everyone was very helpful when I came in and answered all my questions. That weekend I went out to the range mounted my new scope, the mounts I purchased cracked at the base, gave them a call and they where more than happy to replace them with a new set. Great place Great Service.
Had what I needed.
A none payment of win on gunbrokers posted to my accout I never received invoice. As I understand both parties are supposed to communicate
I was very impressed with how polite, helpful, and intelligent the staff were.
The are nice people. The place is clean. This is a good place to shop.
Its refreshing to see the quality and quanity of firearms, ammo, optics, gun parts and accessories available to the folks in the Abilene area.
Great selection and staff. Patrick and the guys sell guns great!
Called and asked about them mounting a new scope for me. They said to bring it in, but then were too busy. Went to Abilene indoor gun range and I’m glad I did.
Nice guns. I miss the reloading supplies from the old store.
Always good prices and helpful service.
Small shop, but good selection, with friendly, knowledgeable help in a quiet, no pressure environment.
Good in store stock, with great customer service and knowledgeable staff
Still great just miss the old place
Great Place always has something i want
The best gun prices in town
Awesome gun store!
Fantastic