Hands down the best dealership experience weve ever had. Johny Mathews was our salesman; he met us outside and asked what it would take. We said lower payments. Not only did they deliver, the payments were even lower than their initial offer with a 100k warranty included. As they waited on the bank, they let my husband pick out some Jeep merchandise as an apology, but it was worth the wait. From the moment we stepped on the lot to signing the papers with Hunter, everyone was awesome. This dealership is over 2 hours from us, but Id definitely go back. Hilltop, thank you again.
This is Boyd Avery. I had just bought a brand new 2021 Dodge Charger just last month. Great customer care and quick with all the necessary paperwork. I’m on my way to the dealership again today to buy a truck. I’m very confident it’s going to be a good experience. Aaron Thompson, he’s very professional and went above and beyond. I’ll see you in a couple hours buddy!
My in laws went there to buy a van and the headliner was coming down he ask them if they could fix it. They pulled it in shop and put thumb tacks in it said they paid cash for it so it is as is They suck
I have purchased three new vehicles from Chase Yott and Cliff Underwood at Hilltop Dodge in the last year. The dealership’s commitment to customer satisfaction is second to none. Cody and Cinnamon in the Service Department also go above and beyond to insure my vehicles are well maintained. You don’t just buy a car from these guys, you buy a dealership dedicated to total customer satisfaction.
Wow! Could not have imagined a better scenario for buying a car. I was greeted with extra care and the employees went above and beyond to make the vehicle purchase great! They told me they were just doing their job! GREAT JOB Hilltop Dodge.
We took our Jeep Renegade in for our first service after purchase. The service was excellent. The service people were very friendly and nice. The work on thecar was done in a timely manner. I will be returning for further service in the future.
Johnny Matthews and Haley Roblin provided professional and friendly service. I left with a better deal then I expected with the car I wanted. I would recommend to anyone in the Ada area looking for an excellent car buying experience!
Very fast very pleasant and very easy and helpful process . First vehicle ever bought in Ada .very helpful. Will b back again . Thanks again Aaron. 👍👍
Walt was amazing! If we have to buy another car anytime soon we will definitely be giving him a call.
They had a very easy process and were able to accommodate every request I made. Super friendly outstanding staff. Highly recommend them.
Best used car buying experience ever! Everyone was friendly and I never felt pressured at all.
Don’t trust the people or the vehicles they sell. The car fax they provide are scrubbed. We bought a car from there and took it to get maintenance after realising some issues and the body shop informed us the frame was bent and should’ve been listed as a totalled car. The outside was fixed to make it look like it was not in an accident, currently about to engage in a suite.
I Was helping my son to try and find a useed Dodge truck 1st time purchase here in Oklahoma for our Family. The entire crew from Salesman to finance were Great. Best price on a Beautiful 2015 Ram Truck in the state looks and Smells Brand New.. But in AZ where were from things are done differently for Tags, taxes and title. So we discovered we were in a situation months down the road. I went to talk with Cliff and he went above and beyond what I was asking or hoping for! We are a Big Dodge Family and I will say we have found our Dealership we will continue buying all our Trucks and/or cars from. Thank you Hiltop Dodge!
The entire crew at Hilltop Dodge are great in my opinion. Johnny, Chase, Cliff & Cody make you feel right at home and are the definition of a home town dealer. You cant beat their deals either...
Your service department “scraped” the left rear fender of my 2919 SUV—during routine service. If this was during turning it parking—I would be shocked—as I have the —top-of-the-line SUV—that cautions u when u r near a surface.I am extremely disappointed, and expect reparations .What is sad is there was not an “I’m sorry”, or what can we do to make it right.At my insistence, they buffed the area then handed me a white pen to fill out the scratch: indention they put on my Jeep.This is not enough! I am extremely disappointed in your service and I intend to bring it to Jeep/Chrysler.
Just purchased a 2015 Jeep Grand Cherokee from here and I LOVE it!!! Lee was amazing, efficient, very knowledgeable and got me a great deal. I had totaled my vehicle and needed to get into a new one quick and he made it happen within the two day time frame I had! I will never buy a car from anyone else he made the transaction so easy and convenient! I am above satisfied with everything! Awesome place with awesome people! 😁
Great place and great people. Makes you feel like family. Thanks for your help on the new purchase.
Best Dodge Dealership in the State! Very informative and outstanding service. Have great selection of trucks. Thanks
By far the best place to do business when it comes to purchasing vehicles or having your vehicles worked on. I will be doing a lot more business here in the future and I would encourage you to do the same. If you have any issues at all, you can talk to the management and they will help in every way possible. Truly a dealership for the people.
Hilltop Dodge is the place to go for all your Dodge/Ram needs. Purchased a new Ram truck and was the smoothest/easiest deal I have ever experienced. Chase and his team do a phenomenal job!
Excellent customer service. Everyone was very friendly, helpful and encouraging. Johnny was our salesman but it was a group effort. Very good at working together.
We had some work done on our Dodge Durango they did everything they could to make us happy! If your looking for a new or used vehicle I would definitely give them a try their customer satisfaction was second to non thank you to Cliff Underwood, Cody Walker, Chase Yott, Ronnie Treat and the rest of the staff at Hilltop Dodge.
I needed a part replaced on my vehicle. Jackie in the service department has gone above and beyond to get things taken care of!
We havent had the best experience with this dealership, communication and paperwork takes forever! I have been waiting since October for a refund on my GAP insurance which should have been easily taken care of months ago as I took in a copy showing my loan was paid in full! Cant get any answers from staff either!! Extremely frustrated!
I certainly hope that they carry on the sales ethics of Ada Dodge. I bought a new Ram 2500 from them last year and they gave me a fair and competitive price, unlike the other Ada dealers that attempted the high pressure sales tactics that are almost the norm in todays market. I would rather walk than put up with the belittling sales practices most dealers use today. Thank you Ada Dodge and Chrysler.
They are good when selling you a car but any needs after that m, you are SOL. Salesmen will not return your calls after they promise to call you back with an answer. Finance and Title clerk loses your paperwork and blames it on the other party and will not take responsibility of their lack of service. Daughter’s title expires in one day and no title yet. They said we picked it up, we did not. We did not finance through them, Thank goodness! They said they cannot give me certified paperwork to take to tag agency as they do not have lien holder information even though they have to have that at signing! I do not recommend purchasing a vehicle from Ada Dodge if you do not want to deal with a title and paperwork nightmare!!
One of the best dealerships I have ever dealt with. Everyone was friendly and helpful. They got me in the Jeep I wanted. Lee went above and beyond and was very transparent throughout the entire process. Will definetly buy from them again!
The service department sent my 84-year-old mother home in a car without the fan belt attached and a problem with the computer. They did come to her aid when she was stranded on the side of the highway when the car inevitably overheated, and after a trip back to the shop, they got it fixed. However, while I understand that people make mistakes, this was unacceptable and not something that would ever happen in a conscientious, well-run shop.
Awesome team at Hill Top! Chase the GM will make sure your taking care of everytime.
Just bought a new Ram Warlock from Hilltop Dodge. The service was great! If youre looking for a new vehicle, go to Hilltop!
I got exactly what I wanted! They worked with me to find all the things I was looking for at a price I wanted to pay. This is what I expect when making a long investment.
Great people they try everything they can do. To get you in a vehicle
BUYER BEWARE! I would not buy a vehicle from this dealership. I purchased a used Ford truck and the motor is bad. Once they have your money, they no longer care about you. I even questioned the salesman Brian about the CARFAX for the vehicle being serviced. He told me that it was nothing to worry about. I was informed that their service department did an inspection on the truck and that it was fine. I even tried calling the Sales Manager Kalon regarding the issue. However, he kept avoiding my phone calls and voicemail. Worse customer service ever!
Dishonest and untrustworthy, dont count on receiving what your promised at the time of purchase. You would think for being a small town dealership they would be a little more honest than they are.Go somewhere else! The city if you have to, just stay clear of this place. From the salesmen and finance manager all the way up through the general manager you will be hard pressed to find an honest one in the whole bunch.If you do go to this dealership GOOD LUCK. And I hope your experience is better than mine. But dont count on it.
Good all the way around great selection hard working staff they got your back
Deceptive trade practices. They offer low internet pricing and back the loss out of your trade in vehicle. If you dont have a trade in then the price goes up thousands of dollars. Stay away. Read the other reviews saying the same.
Great service department and friendly staff. Honest; quoted me a price by mistake for a repair and stood by what they quoted when it could have been more.Pam Robinson
Very friendly and helpful fixed my truck for me for free it was an incredibly simple fix but still.
Every time I call Im on hold waiting to speak to someone for 15-20 mins before I ever get to talk to anyone.. Maybe they should have a few extra people working the phone..
Great parts department. No local vibe in the management. Seem like big city folk
The few times I have been there for assistance I have not been helped or satisfied. Most recently I took my Dodge Journey in to have the oil change notification removed and it took 10 minutes before someone assisted me. I was not greeted by anyone, but I saw multiple people standing around looking and me. When someone finally arrived he seemed disinterested in why I was there and didn’t know how to remove the notification. He had to go get someone else, which took 5 more minutes, and neither one of them were friendly.
Experience at the dealer wasnt awful but after getting my money it went downhill. Bought a brand new truck and still waiting on paperwork WEEKS after my temp tag is out! Called the dealer 4-5 times to find out what is going on and never once received a return call. Spend your money somewhere else!
Got a 2005 hammer truck online to be shipped to Minnesota, sale person indacte that tgittruck is in working and in drivable condition. We set up a delivery from OK to MN, when the truck arrived I was unable to start it and made the decision to drop it off at a mechanic shop. As of today the truck doesnt start because of ignition issues. other repairs that need to be done for this truck to be drivable will cost me around $5000. When I contacted the dealership they refused to help me. Unbelievable .... To sale truck that you cant even drive it. Im currently in a process to sue them for not being hunesh and refusing to help me.
The price on the internet is different when you get there in person
These guys are AWESOME! Ive bought vehicles before and they make the the process so much less painful lol.
12/12/2019 took my 2017 Ram 3500 in for warranty replacement of a tire and dead battery 29684 miles on truck cost me 231.77 and my insulation battery blanket not much faith in the service department at Hill top
This is the biggest joke of a dealership around call about a new truck they had priced on the internet was told since didnt have a trade in and it was going to be a cash deal the internet price went from $40,260 to $43,150 so that was false advertising So the next day salesman calls back says they call sell it for $40,260 so said we would do that he say okay Ill call you right back thats been 5 days ago havent heard anything I wouldnt send my worsest enemy to Ada Dodge
5 stars at the least! 2019 Chrysler 300
Bought my Hummer H3 here two years ago .Greatest dealer I ever dealt with .Im planning to buy another car this summer and Ada Dodge will be the first dealer Im planning to visit !
Had a recall on my Dodge ram. They were quick and courteous getting it done.
Friendly and knowledgeable. Great car buying experience.
Very friendly. Great budiness
Service was quick. Good coffee. lol
Best dealership awsome cars awsome people.
When Cade Ingram was there the service was amazing! Since Kip has been there I’ll never do buisness there again!!
Got my oil changed it was quick and peaceful.
Fair place, looks ran down. they had a dog there while I was there peeing, pooping, puking all over the main floor.they need a hand before it closes.
Top notch place. Service was fast and employees super helpful.
I wish I could give this dealership less than one star. Their work is negligent and dangerous. Their mechanics replaced the head gasket on my husbands jeep, and while the head gasket is in tact, they man handled and broke a myriad of parts on the engine, the most unsettling being the 4 inch tear they left in his radiator hose. It is hard to believe that this was for any reason other than to cause his coolant system to malfunction and to bring him back in for another $2000 repair job. I would never use their service department if you value having a working vehicle. Their customer service reps are rude and do not take responsibility. The mechanics are not trustworthy. Beware.
There was great customer service when I got my oil changed there!
Always treated me well... Once a cat was stuck in my wheel well and they got me in right away and fished the kitty out and didnt charge me.
Always great with my oil changes
Wonderful experience! I highly recommend this dealership!
Had a great experience! Finance manager was excellent!
Great service and very nice staff
Very friendly staff and very willing to help
They have the absolute best Service Manager!
Service department was quick and responsive to what was needed.
The sales manager was a erogant, moron, tryed to sell over priced junk
Great service, quick & clean.
They have had my vehicle there for three weeks on a job that takes no more than a coupe hours. dont go here!!!!!
Good pace t buy a car
Terrific service love this place
Decent stock and nice workers.
Great Experience!!! Wonder place and Wonderful people!!
Speedy and quality customer service !
Amazing ppl!
Horrible experience with this dealer. Avoid them. Had a deal in the works, everything was confirmed and in the settled. Just needed to sign. They sold the vehicle out from under us for $400 more to the next customer that inquired.
Awesome service, as always
Very good service
A store that cares about its customers
Cool