Super sweet staff that were helpful and patient as I changed my mind a bunch of times trying to find the right pieces for me! The staff was very informative of their pieces and thoroughly broke down the specialized pricing on the receipt. Love that I can trust them to find jewelry I’ll love!
Great place, great prices, and great customer service. Sara helped me and was knowledgeable about what was best for allergies and products. She helped me maximize my purchase with promotions. Also the best at piercing kids ears!
Great place to shop and every time amazing employee customer service. First off I like to say the prices are great and what a lot of people don’t know is that it is actually Zales sister store so you get just about the same quality with out hurting you pocket to much. If you are looking for a chain, rings and I even get my daughters earring from here also great Selection to choose from. So go check them out......
Came here to get my daughters ears pierced. Staff was super friendly, and knowledge. I would highly recommend them for all ear piercing and jewelry needs! 👍🏻
Excellent customer service with knowledgeable staff. They did an amazing job piercing my child’s ears. Jewelry is fashionable and reasonably priced.
Waited there for over an hour to get my daughter earrings! Sign said “be right back.” Didn’t think it was going to take that long! Many people were there waiting with no one there ! Horrible customer service!!!
Everyone is very helpful, and friendly They will find you exactly what youre looking for! Quality of jewelry is the best 💯 💍💕
Super awesome place! Friendly people and just a great experience.
Great customer service!! Especially from Kayla Laweka!! Amazing person!
Love the customer service here!! Good rates and great product!
STRAIGHT RIP OFF!!! We bought our daughters some 10k earrings and my self some black Diamond earrings paid over $500.00. They were all fake turned are ears green and the earrings faded. We tried to take them back and said the receipt was not matching their receipt when I told them to print another one out and they were the exact same!
Added a $3 warranty without asking and was very pushy. :/
Rude..... completly rude. We were trying to return a piece of jewelry that we literally bought the day before, and she responded rudely saying we cant return only exchange. Which is fine.. but then she did everything so rudely. Slammed the jewelry down.. showed us other jewelry buly talking to us as if we were children. Then I stated ok well well return it she snatched the bag and said You cant return only exchange? Like I understand but the jewelry is still being returned isnt it? And to top it all off she didnt provide me with a new receipt and ripped the policies section from the old one??? Never going back!!!
Expensive, but I thought it was a lot better than taking my girls to get their ears pierced at Claires. The earrings were higher quality which meant less chance of infection!
Awful! One of the ladies pierced my daughters ear literally where the ear lobe and face attach. I didn’t notice at first, my daughter was crying and I wanted to get out of there. I went out to the car and came right back in to show the “manager.” She is rude, disrespectful and completely unprofessional. She looks at my daughters ear and states in a very annoyed tone “hmm she must’ve moved, what do you want me to do about it? That happens.” No empathy and not one apology for their mistake. I was livid, there was no reasoning with this lady. I called multiple times to speak with her supervisor and was promised a call back, never happened.Go somewhere else!
Wonderful staff and beautiful jewelry!
Absolutely horrible customer service. Horrible is an understatement.
Love this place!😍
Sara was amazing!
We didnt go here
They suck basically!