Extremely bad customer service!! The assisted living facility where my father was had water delivery with this company. The cold water spigot broke on the water cooler, & Crystal Springs solution was to replace it with the hot water spigot. After about a week, it broke also, but instead of bringing new spigots right away, the answer was they would take care of it the next delivery day.. over a week away. My father liked only cold water, and it was difficult to get what he needed. I know their competitor, Windmill Water would NEVER treat their customers this way!!
Been with them since 2001. Convenient and timely delivery.
Great costumer service.
Used their water for years but moved out of state. My account had a $51 credit and they keep telling me theyll send a check... yet all they do is keep sending me bills reflecting a $51 credit. Ive called multiple times... get the same B.S. every time. NOT HAPPY!UPDATE - Thanks to Google Reviews Crystal Springs got in touch with me and made things right. Aside from this recent billing issue, we never had any problems with them and like their water... Good product and aside from this one issue good customer service. 5 stars!
Other 1 and 2 star reviews are accurate. Where there is smoke there usually is fire. Overbilled on several occasions and missed drop offs several weeeks. We are much happy with other water delivery service and are saving money as well.
I love Crystal Springs water. The only time i drink any other water is when i cant get to their store to buy more water. Their taste is like drinking from a well. I just love it..
My son works there and have great employees
Awesome experience, people were nice and helpful.. refreshing water..
Tha best water ever tasted
Well they deliver to the company i work for. I have to say they were really rude did not say hi or thank you for holding door open. Also he ran in so fast he pulled the curtain open almost exposing one of our patients that just had surgery. We will probably change water company.
Love them! Love my delivery driver! Great drinking water.
Water is wonderful. Customer service, not so much. They keep changing delivery days, after almost a year of regular delivery.
Ordered water...came in the next day
I only washed the delivery trucks but place is very clean. Kinda like that when it comes to water.
Im sure its better than well water
Nice placePeaple are very professional
This company has a truck that frequently speeds (excessively) through our residential neighborhood. I would not do business with this company.
Best h20 ever!
Got loaded pretty fast!!
Excellent service
Good water
Very helpful