Friendly staff who are able to get you in and out quickly. Dr. Irons is knowledgeable and helpful. Would highly recommend.

Dr Irons is the most conscientious, thorough, dedicated eye specialist (maybe even of all doctors!) I have been with. She is so personable; always remembers a patient and the history and details of ones care. I had cataract surgery elsewhere, experienced endless problems the firm could not resolve (charging me for every step of their failed efforts) and finally broke down and called Dr Irons. Why hadnt I done this immediately!? She stepped right in and resolved the months-long problem (and, btw, did not even charge for her time! only the lens she ordered for me). I seriously check that shes with any insurance I choose annually, but Id go to her anyway .... If I could give her 10 stars, I would!

Dr. Irons is well equipped and seems to be thorough in exams. I like her. But soon after I picked up my new and adjusted glasses, I needed adjustments again. I went there again twice within a very short time. One time the person that helped me moved one arm of the glasses frame up and down so aggressively that I was shocked. Within a day they were crooked on my face again. I’m wearing my old pair and trying to find out how to adjust the new ones myself or look for another place to do it. How do you like that? Maybe it’s ok to do that as long as the frame is quite warmed up! And p.s., maybe the frames are duds; they were chosen from the cheapest corner.

Hands down (or up) the best optometrist I have ever been to. Shes like an old friend that you only see once or twice a year, but the minute you see each other you pick right back up. Her staff is absolutely amazing and beyond helpful. I can not recommend Blink highly enough. I love them!

DR Irons is probably the friendliest and most kind DR ever. She takes her time and always makes you feel welcomed. Her office does not take my insurance anymore, but I still go and choose to pay out of pocket because of how amazing she is. I have recommended her office to lots of family and friends. Make an appointment with her, you wont be disappointed.

Ive brought my daughter here since she was 3yrs old. Dr Irons is great with my baby

I have read a few reviews this morning and today is my first appointment; already I am feeling good about meeting with Doctor Irons and her staff for a full eye exam for prescription glasses. For now thats all I can say about that after reviewing posts about Blink ODs shop and after I complete with my appointment and once I receive my prescription glasses, I will revisit and add on to my review. My optimism so far is that everything will work out just fine. On that note, Ill be seeing you soon Blink Eye, to wink at you for a job well done! 👀

My visit to Blink was a welcome melding of old school eye doctor and cutting edge technology. What do I mean by that? Simply put, the emphasis at Blink is on eye health and patient care, and less on selling you a pair of glasses. The exam was thorough, involving multiple painless tests that explored all aspects of optics - retinal health, glaucoma testing, vision, and more. At the end Dr. Irons thoroughly explained my results, answered all my questions, and ensured that I was comfortable with my treatment plan. The staff were professional and polite, I never felt pushed or that I was just another patient. They follow strict COVID-19 precautions, which was welcomed. I would highly recommend Blink and Dr. Irons.

Bernadette and Omar were really helpful. Great customer service.

This place is great and the staff is always on point and friendly. They have a good quick system for exams without dilation and the whole place has a nice feel, and a wide variety of frames.

I have been a patient of Blink for many years and I absolutely love Dr. Irons and her staff! They are professional, everyone is very kind and makes you feel welcome. I refer my family and friends here because there is no better place.

Dr Alissa is amazing. She went out of her way for me and went above and beyond when I was having vision problems. I will 100% refer anyone to Blink. All the staff is friendly and helpful

Worst customer service! They texted me that my glasses were ready for pick up but yet needed my previous frames since they have broken. They didn’t notify me that I needed them and I had to drive back and forth. A simple call letting me know would have been great! But not even that. When I got there the receptionist was very rude! Girl if you don’t like your job, simply leave. There is no reason to be rude to your customers. Last time I will ever do business with this place. My parents don’t go there for the same reason.

I am not one to review any where, but Dr. Iron is the best. I really dont mind going to see this doctor. The staff is always so nice and knowledgeable. They work with your insurance and make sure you can get the glasses you want with the least out of pocket expense. Thank you Dr. Iron and staff. Keep up the great work.I went in yesterday 3/11/20 to pick up my new glasses and the were great again. And my glasses come in fast, they were ready last week !!Great job Dr. IRON AND ALL YOUR HAPPY STAFF!!

First Visit today. A really great experience. The equipment was state of the art, the staff friendly, and the Dr. knowledge. Huge selection on frames at a price ranges. Highly recommend

Friendly efficient staff, very clean. Not crowded. Personalised experience. High quality service. They care about the patients.

The exam was great but the pricing for glasses seems like they are not very honest with me. Two years ago I bought glasses. Got one quote one day then I went in to order another day and it was a different price. Last week I got one quote then went in recently to order glasses now price is different and not correct. Drove off trying to go somewhere else but since they had the frames i wanted i went back. Again, price changed and of course they explained everything I was paying for but like I told them why did that associate say it was covered and then you say no. Another person put me in progressives but I didnt want that. So just to end this make sure you know what your paying for and get it all on paper because if you leave and come back the price will change.

It was a wonderful experience. Three years ago I had a less than ideal experience with Stanton optical. Even so, I was optimistic about Blink. They blew even my highest expectations out of the water. I asked a lot of questions. And I mean a lot, and yet the staff answered promptly and never once lost patience with me. I learned many interesting things about their profession and their office. They worked very diligently about getting me the lenses I wanted instead of just trying to tack on everything they could. I will be coming here as long as I can. I suggest you do the same.

I came here a few months back. My glasses had broken and I desperately needed needed new vision wear. After talking to the doctor, we came to the decision of contacts. They sent me home with a trial pair and said they would reach out in a week to see how the contacts were working. I very soon noticed the prescription wasnt right. I have two different eyes. The right contact was good but the left one was blurry and hard to focus. When the front desk reached out, I let them know my concerns. And they had me come back to pickup another trial contact. Again, told me that someone would reach out in a week or so. So after a few days, realized this lens wasnt right either. Waited for them to reach out but heard nothing. So I then texted to let them know the lens was still wrong. Someone texted back stating to come pickup another lens to try. I thought by this point theyd want to redo the eye exam or something. But no, nothing. I realized when I got home it was the EXACT same lens theyd already given me. 3 weeks go by, and Ive still heard nothing. Im extremely disappointed and annoyed. Ive been to several eye care places and have NEVER encountered this kind of issue. Ive already spent $150 at this place and have gotten nothing to show for it. I feel ripped off!So now I must find another eyecare place to go to, because i STILL need eye wear. 100% dissatisfied!!!

First time at this place really loved it staff take their time explaining everything with contacts so nice and sweet loved it thank you highly recommend

Very friendly and nice staff. Quick and painless trip for sure. Definitely will be going back

The staff is friendly, bernadet was very helpful.

I was surprised to see a recent negative review for Dr. Irons and her staff.My standards for any medical/healthcare facility are extremely high- I expect complete professionalism, respectful and kind interactions with all staff regardless of position, and thorough knowledge of their field or area within that field. In all capacities, this is what I have experienced at Blink. They meet my standards and for this, I am grateful.May I add, that on multiple occasions the staff have been more than accommodating on fittings and have gone above and beyond in helping me to be comfortable and satisfied with my glasses and exams.

Love this eye clinic. Best experience for an eye exam that Ive ever had. Staff is professional and friendly. So efficient. I will never go anywhere else. Highly recommend.

I normally hate doctors but love going to see Dr. Irons and the staff at Blink. Their office is clean and inviting, with a wide selection of frames. The eye appointment is concise and efficient. Ive tried wearing contacts since I was 11 but I always found them uncomfortable and dry. My previous doctor said that just was how contacts were. When I went to Dr. Irons, I explained I had given up with contacts long ago. She gave me a new trial pair and recommended different solution. I love wearing my contacts now!!! I have been very impressed with the support staff. Im very indecisive and not only have they been patient as I sort through frames, they offer insightful advice as to what looks best with my face shape, what current styles are etc. Ive never had problems regarding insurance and when my policy changed and vision was dropped, they helped me find specific eye insurance, which was cheaper than what I was paying before and saved me more money on my contacts and glasses. Highly recommend.

Excellent eye care and personal service. We have been going to Dr Irons for our eye health and for glasses since 2016. The practice is consistent - always friendly, professional and knowledgeable. Upbeat environment and broad selection of glasses.

Everyone was nice... enough.I was totally not satisfied at all. I have a TBI and have special needs when it comes to contact lenses. I told the person that started the exam. I told the Dr, but she got visibly upset when I told her I couldnt see with the contact lens prescription she gave me. She stated, Im not going to have you changing the prescription. I also am having watery and burning eyes that I was given a prescription for and my eyes got worse. They are redder and hurt even more than before. (Maybe because I spoke up about not be able to see?) I dont believe that I should have had to pay for an unsuccessful contract lens fitting, but the Dr was so mad that I dont feel like I could tell her.

They have a huge variey of frames. The staff is friendly and helpful

Ive been going to Dr. Irons for at least 8 years, she is a wonderful professional Optometrist!

My vision is the #1 priority here. The staff greets me like family, the moment I walk in the door. The clean floors and glass, just sparkles. Everyone is having a great day at work.Update 11 November 2019We met Mason today and he was awesome at helping us find the perfect pair of glasses. The price was fair and we loved the way they look. Dont forget to add anti reflective coatings for ideal vision at night. This is the best Eye Doctor in town.Update, lineless Bifocals can be a difficult adjustment for the patient.The staff at Blink was very helpful as both of us made the transition. They will do whatever it takes to make sure we see perfectly.Update: We learned that Blink offers marvelous incentives to make it easy to buy a pair of prescription sunglasses. We are both thrilled to have sunglasses in our lives. We trust Blink and you can too.

You almost feel as if youre walking into heaven. Greated with importance! Jim has outstanding customer service and was very thorough of what I was getting with my purchase, he was extremely helpful & very polite. Got a super sick deal! I was thanked for my purchase and welcome backed the next time Im in need of some new pairs of eyes or even sunglasses! The receptionists also had time to say farewell even though they were busy. Blew my mind how polite, courteous and amazingly NICE the staff there was. HIGHLY RECOMMEND

Great costumer service, highly recommend this place. I found my new eye doctor and a team I can trust. I’m going to love my new glasses.

We have been seeing Dr. Irons for years and her care has always been top-notch. The care and concern that she shows is unmatched. When you leave her office, you know that your vision is in great hands. The staff is always friendly and professional.

Eye glass prescriptions from Blink are only good for one year vs two years from almost every other eye glass firm. Rip off to get you coming in over and over and not be able to fully use your eye glass benefits.

Called as a new patient and was offered basically an immediate opening to be seen, which was great! Arrived for my appointment and the area of the location is not the prettiest but once I opened the door I was immediately greeted by the front desk. 2 employees greeted as I came in which is always nice since some business have no manners to greet their customers. I filled New Patient paper work and was seen in the back where they scanned my eyes for health check. I believe it was Alex who assisted me. She was very friendly. Mind was set to work so not extremely talkative but enough to feel comfortable. Alissa then walked into the room and was very nice, explained everything to me slowly which made me feel comfortable to be able to actually understand and ask a questioned. Got contacts and was clearly explained in a nice walk through form what my insurance covered, what I would pay and a discount Alissa provided:) I was then give water on my way out :) Great Customer Services, beautiful office, will be returning :) Been looking for an eye dc for awhile since I moved to NM. I would highly recommend

I trust Dr Irons as much possible. She was fantastic and patient with both of my special needs daughters! My children and I have gone to her for many years. The staff are all very kind, professional and knowledgeable! Thank each and everyone of you for taking care of my family!!!

Great customer service, always transparent with cost and very fast for annual checkups. Eye glasses are expensive here but I fear that’s the case everywhere.

I love Dr Irons i have been coming to her, and her office for more than 12 years and now my kids go to her as well. her staff is always so sweet and helpful Bernadette is my favorite.

Always a great experience here! Everyone is friendly and knowledgeable. The exam is always smooth and quick! When I’ve needed new glasses they walk you through the process and help me find a pair that I am comfortable in. Would definitely recommend for someone looking for a new eye doctor.

Blink was a little hard to find but well worth the hunt. Dr. Irons is awesome! She is efficient and wastes no time effectively explaining exam results and helping you understand exactly whats going on with your eyes. I have to say I usually hate going to the eye doctor it has always felt like a very dry impersonal experience but Dr. Irons and her staff do an amazing job making you feel welcomed from the moment you walk in. I had the last appointment of the day so it would have been understandable if the staff was tired and ready to go home but instead they were positive and effortlessly outgoing. I have found my eye doctor and am happy to recommend visiting BLINK, you wont be disappointed!

Very professional. A friendly atmosphere and amazing customer service! My glasses arrived sooner than expected!

I’ve been seeing Dr Irons for the last 15 years. They has ‘State of the Art’ equipment. She is a great doctor and her team is very professional. My whole family sees her. I highly recommend her.

I have never written a review but I felt compelled to after my experience at Blink. It took multiple incidents to bring me to believe that this place is unprofessional and misleading. During my appointment, the Dr recommended me a pair of contacts without looking into if it is covered by my insurance. Perhaps this was to be addressed during the fitting that lasted 90 seconds in which the assistant handed me a pair of contacts and a dry erase clipboard describing that I would be charged $45. I explained my confusion and that I was a contact lens user for over 15 years and did not need a fitting. I have switched lenses with dozens of Drs and never had to pay this fee. Perhaps they are used to charging clients in this way but I am a teacher and I cant afford it. The assistant did not give me any information or education about my new lenses and there was essentially no service provided during this fitting.From there my experience got worse, I went home to research my coverage and learned that fitting fees are covered when the contact brand is covered in full by the insurance. I should have been informed that I was being fitted with a lens not covered by my insurance. I went back a week later for a scheduled follow up and I first asked if the lenses were covered by my insurance. The same assistant was quite rude and informed me that she did not know and the person who would know was out of town. I was told I would get a phone call.Two weeks later I still had not received a phone call. I called back and was finally told that those lenses were not covered. I went in to get a different pair/brand. I was still not given my prescription. A few days later I called to say the contacts fit fine, and I was told the contacts would be mailed to my house. I went out of town and starting receiving repeated text messages to pick up my lenses, I called to explain I was out of town and if they could please hold on to them, and I continued to receive the messages. Considering the facade of the place, I am disappointed by this lack of professionalism. Im going to the office today to finally get my contacts and I will never go back!!!!

LOVE 😍😍😍 Blink Eye Care...the environment is so modern and welcoming. This place is so organized and the staff are extremely friendly and knowledgeable. Dr. Irons is amazing and so informative. I will definitely continue to go here for my eye care needs!!!

If I could give them a zero I would. They will not tell you this, but if you are new to contacts and you have a hard time getting fit they will only fit you once. They will not recheck to see if they were incorrect. And if you fail to find the correct vision in the trials they will dump you with no warning with no contacts and no refund. I did at least get them to recheck my vision, after three frustration months of no support what so ever, And guess what? They didn’t have it correct the first time. Thank goodness I hadn’t ordered glasses already with the wrong prescription.In the end, I paid for contacts and never received them, nor did I get a recheck on the fit to see if that was the issue. In fact, I had to ask them to try something other than dailies, they made no effort to see what would be more beneficial for me and my lifestyle. They made no effort to try the monthly’s or the PG lens or even the multifocal. I had to research my options myself and ask them! I had to do their job for them!I never received a refund or contacts. They just took my money and left me with nothing.If you are an easy fit or already know your measurements and prescription then you may be fine, but don’t go if you are going to be a challenge. They aren’t up for it. In fact, they were completely rude in the end not even returning my calls. Unprofessional. I wouldn’t even recommend them to my worst enemy.

We were recommended to Dr Irons after having a terrible experience somewhere else. We are so glad we went to Blink! Great service! They did a fantastic job explaining my sons exam to him and me. I am a mom who has good eyesight, so there are a lot of things I dont understand. In addition, Christie did a FANTASTIC job showing my son how to put in contacts. They also talked about what and what not to do with contacts, and did their very best to address any questions I did have as well as common questions that I had not thought of. We will be back!!!

This is the best eye care specialist Ive ever been to! The staff is super sweet and well knowledge in their profession! Im definitely coming here from now on. I highly recommend Blink!!😊😊😊💯

WOW, WOW, WOW. I rarely get new glasses. I generally hate the whole experience no matter what. All the wows are because this amazing experience has changed that completely. From entrance to exit this was an awesome experience. The entire preparation to see the doc was very friendly and even comforting for someone like myself with high anxiety in these situations. Then Dr. Irons came in to see me and I couldnt have been more pleased. This woman is so friendly and down to earth, she made me comfortable instantly. I frequently use a computer. She not only made sure that I can see far, but close for reading, as well as intermediate for the computer. I loved her already, but the deal was sealed when her staff member was explaining how the lenses are made and how peripheral vision is compromised on certain prescriptions. Knowing that Im a biker and will need goggles to ride, Dr. Irons wrote me a separate rx. for goggles, and wrote it in such a manner that my peripheral vision would not be compromised. For riding that is imperative for my safety. To put it in a nutshell, she anticipated my needs and made available to me exactly what I needed even when I didnt know or understand to ask for it myself. And she and her staff also did not judge me in any way and treated me excellent. The beautiful woman that helped me with contacts provided me with everything that I need for them, as well as a trial pair to ensure that they are the right ones for me. The entire office went above and beyond, and not only will I go there in the future, but that is the only place I will go.

Excellent customer service from the time I called to make the apt until the second I walked out the door. Dr Irons is thorough but also very efficient. I walked in at 11:55 for a noon contact lens apt and was out the door by 12:35. True, the extra cost of the optomap makes it more expensive than other eye doctors but they were very upfront about that even before I scheduled. Highly recommend and I will be going back.

Amazing place. Walked in with my friend who is a patient and was amazed at the clean, very organized office. The staff were all very nice and helpful. Definitely recommend this office.

Love Dr. Irons! She is always helpful and friendly and truly cares about her patients. Her staff is extremely helpful and friendly as well. Best eye dr in town.

07/12/18 5-Star Review Update:Dr Irons reached out to me personally within 24 hours of hearing about the issue. She informed me that Blink would replace the lenses free of charge.••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••07/11/18, 1-Star Review:Didn’t learn that Blink made a mistake when they ordered the lenses for my current prescription until a year later.Scratched lenses were replaced (under warranty), but I noticed the color of the anti-glare coating differed from my previous prescription.The administrative assistant said the company they ordered the lenses from wouldn’t replace the scratched lenses with the ones that I had initially paid for/ordered because it had been too long since the order was placed; she also admitted that admin made a mistake when she ordered the lenses.Although they tried to make it right by ordering a set of new lenses (with the anti-glare coating) for my previous prescription.I want the coating for my current prescription not for my old one.What I requested and paid for was not what I received. After spending well over $1000 Blink over the past 3 years you would think they would correct their mistake by eating the cost of the lenses.Looking forward to resolving this issue with Dr. Irons; incompetence on behalf of the administrative staff is no excuse for poor customer service.

I LOVE this office. I moved 3 hours out of town and I still keep them as my optometrist. The staff is amazing, Dr. Irons is amazing, and I have never had anything but a pleasant experience. They go above and beyond everytime. Cant recommend it enough!

I had a difficult time scheduling appointment and it ended up taking 3 months to even be seen. The day I went in for my examination I was filling out the patient info sheet and I noticed a $35 fee for OptMap that is not covered by insurance providers and must be paid by any new patient. There is no exceptions. Not worth it and the staff was very blase about my situation and had no concern to help. I really didnt want to go to a big chain and would prefer to stay local but if this is there way of treating a new patient I do not want to return.

Dr. Alissa Irons has been my three daughters eye doctor for over 14 years and even though we travel 45 minutes to see her we will not see or recommand anyone else but her.Her office staff is very professional, they greet you with a smile, and address you by name and they are a pleasure to talk with. We love the huge selection of eye glass frames and the colorful contacts we can choose from. Dr. Iron office is also prompt with our appointment times, contact us the day before for a reminder call and follow up with any email regarding your scheduled time and event email you on your birthdays. All the staff and Dr. Irons really make you feel like you are family when you come in the office. My daughters love the way she remembers the special talks they had the last time they were there and how she is concerned about their well being and their progress in school.

Well organized Dr. Was awesome and the staff were professional and cool. Highly recommend Blink to anyone needing your eyes checked.

The front office staff and Managers are very rude. My family and I were dedicated customers when they were located on 718 Lomas 87102. I will NEVER go back. They are very arrogant. The old staff was friendlier and pleasant. Getting put into a collection agency from a prior debt from 10/2016 they never once tried contacting me when they have e-mail address and phone number?? But yet they will send out an email twice a week to remind when your next eye exam is due. Very unsatisfied. Alyssa Irons is a very sweet cant say the same for the rest.

We have been taking our family here for over 10 years (old location and new). We have always had a good experience. The staff has always been friendly and helpful (I havent had any of the negative experiences others mentioned). Dr. Irons is always a pleasure, and all of the fees were always explained up front. The Optomap fee isnt covered by most insurance (or at least all the ones I have had), but I felt the health benefits mentioned were worth knowing for the $35 ish they charge. We bring an average of 4 to 6 people here each year (big family) and they have always taken good care of everyone.I regularly recommend Dr. Irons to friends and family. I cant speak to the experiences of others, but this has always been a great team to work with for our family.

Dr. Irons and staff are super friendly and professional, and the shop is beautiful and contemporary. It even smells great!

Was good to till the end and pop up with a 100 dollar payment at the time of the visit for test that she wants to charge for that i didnt consent to. So i went to another place and did what i wanted and not hit me with extra charges at the end

Dr Irons and her staff are absolutely amazing! They are always willing to help and so friendly!

I have been going for years. The Dr. Is great! The staff, especially Linda, are so helpful. I really like my glasses every time!

Staff attentive and patient. Dr. Irons listens and take time to explain things. Wonderful!

Always quick and friendly... Dr. Irons listens to my needs and makes sure I understand what is being told.. thank you Alissa..

I wish I could give 10 stars. Dr Irons is the best. She takes time to listen too your concerns, and answers in way that is easy to understand. The office is so nice, and the staff is amazing. The tec that roomed me today was the best. She was so nice, friendly, helpful. The girl that checked me out was super helpful. I have been going to Dr Irons since she was on Lomas. I will never go anywhere eles.

Staff is extremely professional and kind. Dr. Irons is patient and willing to put in the time and effort to find what works best for each individual. Im glad I switched!

Dr. Irons is great, the business not so much. At the end of my appointment that slapped me in the face with $100 fitting fee which Sandia Vision does not do. Then they billed my insurance for contacts which I never received. I also went on a trial pair of contacts for 4 months at one point. They do not care about their customer or check in on them. I went a full year on trial contacts. A full year of fittings because they did not stay on top of it. Charged my insurance for product not received, $100 fitting fee. Oh and my last set of trial contacts cost me en extra $27. Wont ever go here again.

Very friendly staff, awesome atmosphere.

Dr. Irons was extremely helpful and did everything she could to make our experience positive. Her staff are friendly, knowledgeable and very professional.

I loved it there! I took my father in and they were very kind and they explained everything to us. Clean and super chic environment. I hadnt had an exam in 15 years and they got me in the same day. The only thing we had to pay out of pocket for was the eye xray from a super awesome high tech machine which was only about $36. Totally accurate and did i mention, no dialating necessary!!!! Easy in easy out

Called as new patient and had an appointment set up almost immediately for the next business day. Very friendly staff and Dr. Irons was just as great!

Best experience at an Optometrists office Ive ever had, and Ive been wearing contacts my whole life. As long as I live in Abq I will be going here.

Everyone in this office was amazing! And super nice I will tell everyone I know to stop by!

If you are looking for an Optometist and or a staff that put the patient at the top of their list, then by my account I would certainly recommend Dr. Irons and her amazing staff. I went to four different eye care locations in Santa Fe looking for assistance with my eye glasses in hand (literally broken in two pieces). I heard so many reasons why they were unable to help unless I agreed to a new eye exam.My primary interest was purchasing a new frame since the lens were fine. I probably would have agreed to the full service offer had someone just taken a little time to help me with the problem in hand, my broken glasses. It was obvious that the staff in these box store locations were merely interested in selling the full service package, I needed my glasses fixed so that I could see! the sale pitch could have waited until I could actually see what I would be submitting myself toSine I had heard so much about Blink Eye Care and Dr. Irons, that my wife and I, decided to travel down to Albuquerque and check out Blink. We had no sooner enter the front door, and to our surprise it was fantastic customer service. The front office staff were so pleasant and friendly. It was but a short wait and I was escorted to the back examination offices. The examination process was so comfortable and the technician was really professional and experienced.Meeting Dr. Irons was a totally gratifying experience, she was so down to earth and genuinely friendly, very personal. I was impressed with the comprehensive exam that she conducted and with her recommendations. Once the examine was completed I was able to sit down with a very knowledgeable contact lense team member; while I was reviewing various brands of lenses, team member Jim walked over and inquired if the two pieces of eye wear on the counter were what was left of my old eye glasses; I acknowledged that they were and that he could dispose of them since I didnt think they could be fixed; well to my elation Jim took the broken glasses and within a couple of minutes returned with the old lenses mounted in a very stylish new frame (the cost of the frames - $60.00). I walked away with my old glasses fixed and new contacts. I was so pleased with the entire process that I felt compelled to share the experience with others. The locals from Santa Fe have a term that is used when referring to someone who believes in helping out others; Gente and that is actually what Dr. Irons and her staff are good people helping others; its not just about business and making money, no for them, its about caring for their patients, THANK YOU for putting me first!!

The best Albuquerque has!!

Not inexpensive, but the glasses worked out great and the service was top notch.The location is perfect and very convenient.

I have been a customer of Dr. Irons for a decade. She is always prompt, polite and professional. Her staff make the experience of buying glasses a pleasure!

Very bad costumer service, I had to go to there office 3x to make sure my vision insurance was being used. They wanted for me to pay full price for a fitting fees and other secret fees for my contacts over $800.

Dr. Irons absolutely cares about the best way to meet your needs. Highly recommended.

First time customer. Front desk very nice and professional. The woman that assisted me before Dr. Irons, whom I think is the office manager, is very professional and organized. I think she does it like 1000 times a day! Dr.Irons is very professional. She speaks a little fast so be on your toes LOL. She is very nice and thorough. Checking out was simple as well. The sales associates was not pushy but she did recommend several frames for me and took the time out to show me a couple of frames. I wasnt sure what I wanted to buy that day so she invited me back in. I did not feel any sales pressure during my entire time there. Obviously they will try to sell you something, hello, its called a business LOL. 4 stars from me. Five star treatment would be free coffee (they did offer me water however) and instead of walking from room to room I would stay in one room. Maybe because Im spoiled and lazy ha ha. I will definately be back!

Every single time I call this office the doctor is out of town. Worthless. How do you run a business to help people when you’re not even there to do so. I will never attempt to bring my business here ever again.

She really cares not just trying to get you in and out like some others now that she is my eye doctor i will not go anywhere else.. Also her staff is awesome as well Highly recommended!!

I was not happy with the service that was provided.. Lack of follow-up and lack of communication, calls were not returned. The glasses were not provided in the time frame that was committed! Very frustrating...

Receptionist is sarcastic and unprofessional. When i asked for info about the place she had an attitude. Wont be going here. I refuse to give my business to places like this.

Thank you for responding to my review and issue and for refunding my account.

The best optometrist in town!!

Super nice people, Dr. Irons is the best!

This place deserves less stars their irresponsible with their timing and getting an appointment can take months dont come here its a stuck up place trying to get you with hidden fees and additional fees that you had now idea where there you dont know eye medicine so why trust a place that charges you another 40$ to get a useless andon to your paid insurance already.

They agreed to call me in one day and I have been waiting for 5 days and they never called me, they also charge too much and the receptionists are very arrogant ... and attentive ...