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Visionworks Paseo Village
8001 Wyoming Blvd NE Ste C-1, Albuquerque, NM 87113, United States
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Visionworks Paseo Village
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Li
Review №1

Excellent customer service: great advice on frame size and shape for my face. 5 stars for both professional and friendly atmosphere.COVID protocols: solid. Super clean. Honestly, some of the best Ive seen.Selection: more choices than I needed!Highly, highly recommended.

Li
Review №2

Amazing selection, fantastic prices but the reason I’ll always come back is the staff. Deanne and Monique are FABULOUS! I’ve never had a more positive experience buying glasses!

Ma
Review №3

My husband and I both had a great experience at this location. The associates were knowledgeable and helpful, the doctor was genuine and thorough. We were given a lot of options for glasses and were also given a terrific value. The glasses, when they came in, fit perfectly for both of us. We highly recommend the Paseo location and will see them again next year!

Pa
Review №4

I love, love, love this place! I was first there about 6 months ago for an eye exam and to get new glasses. It was a good experience with the exam and the technicians. I wanted to get a pair of sunglasses as well, so I was waiting for their sale of 2 pair for $69/$99, which is on now. Awesome experience!! I ended up buying 4! Pair!! Deanne helped me and wow! she made it fun and easy to choose!! Shes very friendly and helpful... just a really great person. I bought a pair of sunglasses, and extra pair of glasses and because who can brat that price, I also bought a pair for TV and one for reading all in fun colors and styles. Thank you Visionworks and especially Deanne!

Ja
Review №5

We had such positive and excellent experiences at this store. Our whole family purchases our glasses here every year. From the eye doctor, the employees, and the selection you can’t go wrong. Deanne Garcia-Moya and her team make this process enjoyable. The quality of the glasses are impressive. I highly recommend this store.

Ke
Review №6

Had my appointment today and by far the best experience Ive had. The staff was extremely helpful and friendly walked me through all options and let me know what all my insurance would take care off did not over charge me and was fully transparent on everything. You will continue to get my business

Je
Review №7

I went in for the first time to this location about a week ago since I was due for an eye exam and needed new frames and I’m usually one to check out reviews before trying a new place and this location had awesome reviews and I see why! Everyone there is very helpful and knowledgeable! Yvonne helped me a lot and answered all of my questions which I did have a few being that my lenses were going to be completely different from what I had before. I also received my glasses super fast! Awesome place and awesome employees I will definitely be recommending this place to everyone!

Ki
Review №8

I have bought my last 3 pairs of glasses at this Visionworks and I couldnt be happier. The staff is incredible and have patience of Saints. This is the only place I will go for my glasses. I ordered 2 pairs of glasses one week ago and today I got a call that they were done. Great customer service!

Er
Review №9

Dr. Carol, Tina, and Monique helped me out with every step of getting my eye exams, contacts, and glasses. Everyone was incredibly kind and patient as well as friendly. The process took a little longer than I was expecting, but it was well worth the wait especially due to the time Dr. Carol spent making sure my exam was thorough. I felt better educated and prepared after leaving her office. I would highly recommend getting your eye exams here and getting your frames here, too.

Jo
Review №10

Visionworks is a great place to get an eye exam and an even better place to shop for glasses. Melanie made a great suggestion for a pair of sunglasses and clear lens frames right when I started looking. I spent the time to look at other frames but ultimately bought both the frames she suggested. She clearly knew the inventory and what would look best for me. Then she took the time to make sure I was maximizing the benefits from my insurance coverage. I cant recommend this store enough.

It
Review №11

Deanne and Melanie helped me out so much today. They helped me find a pair of glasses I really liked after I had spent 2 hours at another location trying on glasses and wasn’t really happy with what I found there. I had glasses and sunglasses set aside for me at another location and Deanne called to get my eye script and I still wanted the other pair of sunglasses from the other store so she called for the information for those sunglasses for me to order at her store. They were beyond helpful. I made things a little difficult by not remembering correctly what the sunglasses looked like and it caused confusion and a delay, but they stuck with me when I wanted to give up. I felt bad I wasted their time and energy but they were so nice and they ordered me some awesome sunglasses and glasses. I bought 2 pair for $360! One pair was Michael Kors $199 (just the frame) and another pair $219 (frame) and my vision is awful so my lenses are usually pricey, but the deal they have going on is amazing. One pair at Costco usually costs me about $289 for me and the lenses are so poorly made and get a nasty film on them or I’ve paid $340-$390 at other vendors just for one pair of glasses. I haven’t been to Visionworks since 2003. I hope the glasses and sunglasses come out great. Thanks you two for your time, and patience. I really appreciate it. Buying glasses is a pain most of time.

Da
Review №12

The employees at vision works were very attentive and courteous. Diane and Its me was very nice and assisted me in finding the right glasses and helping pick the right frames. The doctor is the best eye doctor I have seen. He was spot on with my prescription and so friendly. I recommend going yo Vision works at the Cottonwood mall for all your eye care needs!

Mi
Review №13

I love coming here for my glasses and eye exams at the doctors office that shares their space. The staff is friendly, knowledgeable, and accommodating. The doctors are very thorough in their exams which is important to me as a diabetic. This is a one stop shop and I definitely recommend it. I recently upgraded my glasses with a new pair of regular glasses and a pair of sunglasses. I tried on a bunch of frames to find the one that looked good and fit well. When the sunglasses came back, the fit was very different. The fantastic staff tried several times to improve the fitment but to no avail. This is the point that they really committed to customer service. They told me to pick out another set of frames at the same cost and they sent those out to cut new lenses. I now have my new sunglasses and they fit perfectly and look great. I didnt have to pay any extra and the turn around was quick. VisionWorks went above and beyond IMHO and they are the only shop I will go to.

Pa
Review №14

Top-notch experts in vision care. Just got my first pair of prescription glasses and i love them! They did such great work and... well... changed my whole outlook =)

ma
Review №15

Most informative eye exam Ive ever received. Staff was helpful picking out new frames, and when it was time to pick up the new glasses they hardly needed any adjustments to fit correctly. I will definitely be back next time I need to update my look.

Am
Review №16

Tina an Deanna are amazing in the optical services. My daughter and I literally shopped all over Albuquerque for glasses and sports glasses- we finally found perfect glasses here at Visionworks.. Great customer service and an abundance of glasses to pick from!

Mi
Review №17

I had an awesome experience here. The ladies were very helpful and the Dr was very thorough and made sure the contacts were a perfect fit. I’m excited to go back a purchase glasses and will be recommending them to others.

Ro
Review №18

Went in for assistance regarding a missing screw on my frame, and was immediately assisted by Deanne who treated me very professionally. Very thankful. Outstanding service, recommended. Blessings!

Be
Review №19

Thank you so much Deanna and all your staff for taking such good care of me. I know I can be a pain with needing my glasses adjusted about every other week. I love my glasses and they are great quality. It’s just a bad habit! You all are so kind to me and never make me feel like I’m a pain.Thank you again to all the staff at the Wyoming store! Your customer service it exceptional!

Di
Review №20

Yvonne was very knowledgeable, professional and friendly! We have been going to this location for over 4 or 5 years and we have always been treated very well by the entire staff there! Yvonne was working on this specific day from another location but did an awesome job! This location is highly recommend!👍🏼👌🏼😀

La
Review №21

I was on my third place looking for glasses. Mary Jo, Sue, and Melanie spent well over an hour patiently explaining the best options for my facial shape and brought me different shapes and colors to try on until I settled on my choices. I am glad I found my new optical store!

Do
Review №22

Just moved to ABQ and googled for an eye exam. So glad that search led me here. Great doc and equally great staff. Everyone was very knowledgeable and helpful. Super sale going on, so my daughter and I took full advantage of the discounts. We each left with new glasses AND a prescription pair of sunnies! Huge selection of frames! My husband now has an appointment to come in.

Ch
Review №23

My boyfriend and I got our eye exams and they had great customer service. Dr. Vigil was very welcoming and super informative during the exam and answered every question we had. Simone was also very patient and friendly with us every step of the way! I highly recommend this place!

J.
Review №24

The staff was extremely helpful without hovering. I suggest that you let them help you find the right glasses. The staff know their inventory and made excellent suggestions on what looked good on me. Oh, and my glasses arrived super quick - less than a week!

Je
Review №25

I was support BFF for my girlfriend to find her new frames. The staff was so friendly and fun! Simone was exceptionally helpful 😊 My friend received a great deal on TWO pairs of glasses. I actually wish I needed new glasses so I could come back!

Jo
Review №26

They were amazing!! My boyfriend and I couldn’t decide on what looked best and the staff came in to help :) My glasses came in quick and they’re awesome! I definitely will go back when it’s time to get a new pair.

Pe
Review №27

The whole eye exam and glasses buying experience was great. I had to use my health care spending account. Dr Vigil gave me a comprehensive eye exam and went above and beyond in explaining each aspect of the exam. I found glasses I liked in short order, and the sales team showed me the best deals for frames.

Bu
Review №28

First I went to the Visionworks on Cutler to get replacement nose guards for a pair of glasses I bought from them several years ago. They didn’t have the right kind, so he phoned over to the Wyoming office that did. I drive over the woman was very helpful and put them on my glasses free of charge. I know I can probably get my glasses cheaper online, but would they do that for me?

Ka
Review №29

We had a great experience start to finish including a fun appointment with Dr. Carol who is great with kids and Simone who helped my daughters choose their glasses and sunglasses. Great sale prices, too! Thanks!

Be
Review №30

The staff at Visionworks were professional and very helpful. I was able to choose a frame that I wanted and order the glasses within 30 minutes. This is an awesome place to shop for vision needs.

Sa
Review №31

Great service. Called to Cottonwood, grabbed my sons script with no issues, ordered his contacts and even gave a trial set to get him by until his come in. We’ll definitely be moving his vision care to this location. Thanks again Simone, Melanie, Monique.

Ea
Review №32

Came in for just a quote and ended up buying glasses. Have been here a couple of times in the past to get my glasses adjusted and they always replaced my pads for free. Am glad to give a positive review when it is deserved and Deanne did a great job. Good place to do business with.

Na
Review №33

Love the staff here. Very helpful and friendly staff. The place is super cute and organized it makes finding my perfect pair of glasses super easy.

Am
Review №34

We just love Visionworks for kids glasses. They have so many cute frames and they do a great job insuring them, too. Plus, the staff is amazing! Highly recommend them!

Li
Review №35

So happy with their service and quality, I bought 4 pairs of glasses! Thats how good they are! Love my new look(s). 😁

Mi
Review №36

Highly efficient, friendly and helpful staff! I’ve been having eye exams and purchasing beautiful frames at great prices for six years, and wouldn’t consider going elsewhere! -Michelle

uh
Review №37

I recently got glasses last week, and the friendly people at Visionworks couldnt have made it an easier experience. I even stopped bye a few days after picking up my glasses to have them slightly adjusted and they were just as quick and friendly to help me out. I would recommend this location to anyone who is near the Paseo and Wyoming area.

K
Review №38

Great staff! My husband and I just picked our glasses up(2/8) that we ordered 5 days ago, super fast service. Thanks ladies!! Also, great service when I take my daughter.

Br
Review №39

The wonderful ladies at this Visionworks saved my upcoming vacation and I am very grateful! After another local eyecare company failed to place the order for my contact lenses I found myself in a pinch to get some contacts in before leaving town in less than a week. I walked in and they immediately greeted me and helped get my prescription transferred over. Monique (from the eye doctor side) went above and beyond to let me try out a pair of the lenses before I placed my order and then sent me home with some trials so I have them for my trip this weekend! It was just a great experience from start to finish. Thank you!

sc
Review №40

Staff was helpful and friendly. I came in to do an exchange and was greeted warmly. Deanne helped me with the exchange and helped guide me to choose the right glasses. She took time to answer my questions politely and professionally.

De
Review №41

Definitely recommend coming here, I had an awesome experience. All of the associates are very friendly and professional. Special thanks to Simone for helping me chose my glasses and sun glasses.

Je
Review №42

These folks are the best! They will help you with any issue, and will go out of their way to help you! Dr. Vigil is the best, I learn something new every time I go in. You can trust your eyes are in great hands here!

Da
Review №43

I had an amazing appointment, in and out within an hour. Easy to fill out paperwork, friendly staff and a great eye doctor (Ronald Vigil). Helped me understand what was covered by insurance, and got me the best deal. Also very patient staff as I tried on different eyewear. This will be my go to place 😊

Ca
Review №44

I enjoyed the personal attention when choosing my frames and their input. Also they explained in detail the cost of every item included. The whole experience was very positive!

Ma
Review №45

Super quick and best experience Ive had dealing with my eyes. Ask for Dee shes the best. Recommend if you hate doing stuff with your eyes they make it easy.

Na
Review №46

The Doctor and Staff at VisionWorks were so helpful. I came in to get my Family of three glasses and contacts and received everything within a week. I recommend to any family looking for great eye care.

Er
Review №47

Great place. Very thorough Dr. And super helpful friendly staff. Simone is patient, very nice and informative throughout the fitting process.

mi
Review №48

Great customer service. The Doctor was very informative. Tina was exceptional in helping me pick my frames and explained everything clearly. 2 thumbs up!

Sa
Review №49

I recently had an appointment and the doctor I had was very thorough and incredible. They took their time and even gave me extra contacts because I was heading out of town. Ive been to many places and visionworks is definitely the best, Ill be returning. Thank you

Ja
Review №50

Love going here for my exams and glasses! Every time I go they are so helpful in helping me choose the perfect frames for my face! Everyone there is so very friendly and helpful!

Le
Review №51

I had an eye exam a few weeks ago here and had an older pair of glasses repaired just recently. The service was prompt and the staff was exceptionally friendly. Highly recommended.

Ca
Review №52

Great customer service and reps! Had to come in a few times for various appointments and adjustments, and the employees recognized me and happily helped with whatever I needed! Highly recommend coming here for any eye appointments

Br
Review №53

Fantastic service! Everyone was great and so helpful and the frame selection was really good. Will definitely come back for my next pair!

Gl
Review №54

The ladies were the best! Extremely helpful with all the choices and I saved money! Will definitely be back again. Thank you Simone!!!

La
Review №55

This place is awesome. Great optometrist, amazing staff. My eye exam was very thorough. Fitting for frames and choosing them was excellent. Every single person I have interacted with at this store is amazing. Top notch custome service! Best visionworks location I have ever been to in multiple states Ive lived in.

Do
Review №56

Great place to get your glasses! Very friendly and helpful staff! Very thorough exam. Recommend!

Gi
Review №57

Very friendly and professional staff. My apologies for the inadvertent error in my oversight on the number of stars that I clicked on. You clearly did not let me down. I have always been extremely pleased with the product and the excellent service provided.

Pe
Review №58

This is the best place for glasses. Staff is wonderful. I’ve bought 4 pairs from Sue and each one is a great fit. Thank you!!Nadine Costanza

Po
Review №59

Great and helpful staff. Received a wonderful optical exam, referral to a specialist (called in by their optometrist which saved me a waitlist), patient staff support in picking out a stylish and great fitting glasses along with best pairing option consult for best price. Thank you Visionworks Paseo!

El
Review №60

Always a great experience at this location! My daughter and I recently went in and got eye exams and my daughter’s first pair of glasses! It was a friendly and inviting experience, and I highly recommend!

Su
Review №61

Dr. Vigil is wonderful and so thorough! Customer service is great and very helpful. Will return. Thanks

Mi
Review №62

So helpful here! So grateful there were some wonderful ladies here to help me find some glasses that fit my face. I will be back!

Vi
Review №63

The staff at the Wyoming store always help me choose the most flattering frames. They are very patient as they assist me. Many people compliment my choice of frames and ask me where I get my glasses. I am proud to say they come from Visionworks.

Je
Review №64

Staff and Dr. Vigil were amazing and very patient with me. They answered all of my questions. I would recommend them for anyone looking for glasses or contacts.

Cy
Review №65

My husband highly recommended VisionWorks and he is very happy with the service. I had to come in and see for myself and I also had a pleasant experience at this location. The staff is very helpful and patient! Thanks VisionWorks!

Ri
Review №66

Very helpful staff! Doctor and staff were very friendly. Sue helped me pick out the right glasses that worked best for me. Will be a returning customer for sure!

Pa
Review №67

I had an issue with my glasses and they were extremely helpful in getting them corrected and back to me. Each time I have been in (which is now 5 they have been extremely helpful. The Deann for the help and the new lenses are great!!!

Li
Review №68

The Visionworks got me the first pair of new glasses according the prescription I got a month ago from an optometrist in LA. But this first pair made me so dizzy even after half a day. The Visionworks then re-examined my eyes, provided the new and correct prescription, and free pair of new lenses. I just started wearing my new pair of glasses from them. Feeling good!

Ku
Review №69

This was my first time at Visionworks. Staff and the Doctor were very helpful. Thank you for an immense service.

Sa
Review №70

Deanna and Tina were very helpful, friendly and patient. They make you feel like family. They provided customer service like it used to be.

Sa
Review №71

So friendly and helpful! Offered to clean and adjust my sunglasses while I waited. Love this place. ❤❤

Ku
Review №72

Awesome selections. Awesome deals. And everyone Ive interacted with is so nice to me!

Sa
Review №73

Amazingly fun and smart staff! Love my glasses! They made this experience pleasant and painless! I’ve found my fav place for all my eye and glasses needs!

De
Review №74

Today I went into Visionworks and as always was greeted by both the employees, which is a plus especially after the bad start I had had at another so called competition store. I had gotten my Rx and was disappointed because the office where they accepted my Ins. was going to be very expensive for one pair of lined-bifocals, plastic, NO upgrades. I decided as I mentioned to go into Visionworks and was beyond pleased. Not only did I find the customer service a plus but the variety of frames was unbelievable. After trying on many frames with the help of the associate she went over my lens options and because of the special I was able to get 2 pair of eyewear for what it was going to cost me for 1 pair, and this included all the upgrades I needed! Thank you as always for helping me, I know I will be back and will continue to send my friends to this store.

Ca
Review №75

I got my favorite pair of frames here over four years ago and still get compliments on them (I usually wear contacts). The staff is super friendly and willing to help, and they know their business, so don’t hold back in questions:)

Sh
Review №76

Best selection of small frames for my little head. Fast turn around too.

Ch
Review №77

They charged me extra money for a visual field examination and acted offended when I asked them why they didnt warn me about the extra charge before hand. One of the assistants stuck some nasty piece of hardware into my eye and then noticed that she had forgotten to clean it. They dont have a mechanism to measure tear evaporation time, so I couldnt see if the xxydra that I have been taking has been helping my dry eyes. The women in the front office were having shouting matches with someone on the phone. Very unprofessional.

Jo
Review №78

Pleasant and effecient experience. Easy first appointment paperwork, quick to get in, clean, effectively moved from one eye exam to another. Optometrist was nice and knowledgeable. I was surprised that glasses and contacts were reasonably priced when purchased together.

Rh
Review №79

The service here is amazing. Everyone is knowledgeable. Also I love my new glasses.

Mi
Review №80

It was amazing the staff are friendly and helpful and the doctors know what they are doing. Highly recommend

Ke
Review №81

Made an appointment weeks ago to come clear accross town from Rio Rancho because I like Dr Vigil so much.. And my dentist is next door so 2 birds with one stone... All be dam if they didnt have any record of anything and the young lady who took all my info weeks ago was very Thorough manager came in said they could see me at 10:15 original Appt was for 10... No worries at all at 10:30 I was informed that the lady sitting next to me was going to go in first cause her apt was for 10 when my apt was supposedly scheduled umm what happened to the 10:15 that was just made for me? Im sorry sir if you wanna re schedule for 2 now thats the next time we can take you so it doesnt interfere with your other 11:20 apt... No thank you Ill never return to this location ever again... Sorry Dr Vigil I tried...Jennifer Pinion the GM at Vision works at Cottonwood where I have always gone took care of me as usual with no hesitation... That location is 10 star in my book 😊

cl
Review №82

Everyone was outstanding both in customer service and optometry knowledge and I won’t hesitate to use them again.

Ga
Review №83

Love their customer service, they help you find the perfect eyewear if you having problems finding the right one your self.

Mi
Review №84

Was in town visiting and needed my glasses adjusted. They saw me right me away and fixed my issue!!! Amazing team :)

Ad
Review №85

Amazing service! Very knowledgeable helpful and speedy. Im always going back.

Ma
Review №86

They had a lot of different styles of glasses witch made it hard for me to decide on what to pick the staff was very helpful with that they answered all my questions and gave me there honest opinion on the glasses I was trying on 10/10 would recommend 🤓

Mi
Review №87

Great service! Always helpful and definitely the place to go to! Thanks Deanne and crew!

An
Review №88

Great Service. Dr. Ron Vigil is the best. He is very personable, professional, and knowledgeable!

Ma
Review №89

I was here from out of town, and my kids broke my glasses... dang kids!... the nice lady at Visionworks fixed them within about ten minutes and didn’t even charge me. I’d give them my business from here on out if I lived in Albuquerque!

Ju
Review №90

Love Dr. Duffy and being able to get answers to my vision questions. Hes been our eye dr for the last four years, and always remembers us. Office staff are pleasant and helpful.

Ro
Review №91

I enjoyed the whole adventure. Quickest fit and adjustment ever.

fr
Review №92

I went in for an eye exam, the front desk staff was amazing! They were kind and knowledgeable. Monique was absolutely wonderful.I had to get glasses as well. The tech staff met all of my needs snd were very acomidating. Basileo was great to work with.

Ri
Review №93

I called Visionworks, at Paseo Village in Albuquerque, and spoke with Mary Jo. I have new insurance and she answered all my questions in a friendly, professional, and courteous manner!

Ki
Review №94

I love this optical center. They are so knowledgeable and caring

Ar
Review №95

Great staff. Dr. Vigil is so thorough. Great selection of frames. This location is like dealing with family.

Di
Review №96

Fast, quick and professional service by the entire team at visionworks! They made a stressful pre-flight ‘glasses repair’ quick and smooth! Thanks.

Ni
Review №97

They are very friendly and nice. I didn’t feel rushed while choosing my frames. Very satisfied with their customer service.

Ro
Review №98

Excellent service! Gr8 experience with eye exam too! I really love my new glasses!

Pa
Review №99

Great service and patience, (Deanne and Melanie) and will definitely recommend to others!

Or
Review №100

Great customer service! Staff very knowledgeable in and out fast..

Information
5 Photos
100 Comments
4.9 Rating
  • Address:8001 Wyoming Blvd NE Ste C-1, Albuquerque, NM 87113, United States
  • Site:https://locations.visionworks.com/ll/US/NM/Albuquerque/8001-Wyoming-Blvd
  • Phone:+1 505-797-1996
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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