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GRO-WELL Brands Western Organics
9000 Bates Rd SE, Albuquerque, NM 87105, United States
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GRO-WELL Brands Western Organics
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An
Review №1

Would not recommend and don’t ever plan to return. Would save your time as well, especially if you’re a truck driver. Those guys seem to sit for hours there. I’ve once left and came back to see the same trucks sitting there the entire day. I’ve also seen complete rudeness to customers from a manager! Not so sure that work flow is efficient here and will take my business elsewhere.

Ph
Review №2

The folks at Gro Well are pros. Took great care of me!

Jo
Review №3

Thanks for loader me fast

Am
Review №4

I apologize to all who have read my post and used it only to be disappointed, I must redact my initial review. My initial experience at this location was phenomenal, but apparently, I was just extremely lucky to have been dealing with a very passionate individual who may have given me some help that he should not have? My initial review was based under the impression that this was a local alternative that I could go to get all of my landscaping needs outside of the Lowes and Home Depots of the world. Unfortunately, I now know that this place does not sell bagged soils and I was directed by the staff (women in the office) to shop at Lowes and Home Depot for what I was looking for :/... Strangely, last time I visited this location, I left happily with bags of steer manure and my lawn has thanked me allll Winter long for that!! I was hoping to have a similar experience, unfortunately, upon arrival I entered the office where I was greeted by a woman who clearly has no interest in customer service. As a matter of fact, she had mistaken me for some customer that she had been waiting for that was clearly more important than me, although she does not know what he looks like... In addition to that, after asking me exactly what I am looking for, I go into explaining my situation, which started with Well I think I may be in a similar situation as the last time I was here, before I had time to finish my sentence and explain to her that what I am looking for is some assistance, she cuts me off to sarcastically laugh in my face and say, Well, I was not here last time. I am completely knew to all of this stuff, I wish I did know what I needed, to be honest I feel a little dumb when it comes to all of this stuff and am really looking for someone to listen to what my problem is and provide me with some knowledgeable feedback because I have no clue what I am doing here, but I am eager to learn. It is a bit confusing, as the website specifically mentions the selling of bagged soils, but THEY DO NOT SELL BAGGED SOILS at this location. So, if you are a home owner like myself and are looking for an alternative landscaping supply store outside of the big brand names, Western Organics is not the place! However, if you do find yourself in their neck of the woods, have no fear. Soilutions, is a 1 minute drive from Western Organics and they are more than willing to take your money and turn it into landscape-able material; bagged, buckets, bed of a truck, you name it! Once again, I want to apologize to all who made the trip out to this location (it is pretty far) and were disappointed to learn that you could not purchase bagged landscaping material. Lastly, I must say, if you do find yourself out at this location, speak to the operators who are out in the field moving stuff around on tractors. They seem to be more knowledgeable and willing to help than the individual in the office, they could at least perhaps give you an idea of what you need so that when you are directed to Lowes by the office personnel you know what to look for.

Jo
Review №5

Hopefully you are not a trucker driver. Been here 3 hours and still not loaded. Oh. Now they went on break.

Cr
Review №6

Great place,plant that garden, fix your home up.

Vi
Review №7

Gro-well.com dba Western Organics has served New Mexico landscaping products like color mulch, decorative bark, pecan hulls, compost, top soil, sand, decorative rock, and custom blends for the growers to landscapers and home owners. Many of the team members have 30 years of continuous employment service. They strive daily to produce the best product quality they can. I found them very attentive to quality, safety, and service. They are always happy.I recomend them and there products and they invite you to come see there operations in action. Buy some bulk products. Do some gardening. Show the kids a great recycling system.Check out Paul Stamets for fungi and Elaine Ingham for growing microbial compost and testing on you tube.From one gardner to anotherCheers!

si
Review №8

Nice place for delivery done within 1 hours overnight parking available on the street for may be 1 or 2 trucks

Ch
Review №9

Frendly people

Ju
Review №10

Excellent service and excellent material! They came literally the next day after I ordered. We used the compost and topsoil for our new lawn and garden beds. Very good quality!

Ch
Review №11

I have always had great experiences with Gro-well products, weve been using them for our business for years. Lots of variety and great prices on bulk landscaping materials. Most of the home improvement stores in the region get their bagged products from these guys.

Is
Review №12

I love this place. Great products for a great price. I usually get black colored wood chips and soil. Good price, nice people.

Ri
Review №13

Have always had very positive experience purchasing landscaping products here. Very honest, great people to work with.

D
Review №14

We purchased a load of topsoil from this company and my neighbor was stabbed with a NEEDLE that was inside the compost while unloading it into planters. Do NOT purchase this companys products. The owner refused to take any responsibility, could care less about its customers and offered no refund for the compost which also had glass and fiberglass trash inside of it. It also did not smell completely composted. Awful awful company. Our neighbor is having to have multiple Hep B and Tet injections after being stabbed with a needle in Grow Well topsoil.

Ca
Review №15

I wont let the name Organic fool me again. When I complained of the strong smell of green manure in their top soil, they said, come back, we must have loaded the wrong thing for you. When I arrived, the same salesman said, It all smells like that, we will give you a load of sand to spread over the top of your garden, should cut the smell. They sent me to the back of the lot with a front loader guy who didnt speak English - he dumped a load of fill dirt, complete with chunks of construction debris into my truck. I noticed a huge pile of broken sheet rock and wondered if this too was an ingredient in Western Organics top soil. Wont shop here again.

Ed
Review №16

Not nice people

Information
10 Photos
16 Comments
3.7 Rating
  • Address:9000 Bates Rd SE, Albuquerque, NM 87105, United States
  • Site:http://gro-well.com/
  • Phone:+1 505-877-8672
Categories
  • Manufacturer
  • Building materials supplier
  • Community garden
  • Farm shop
  • Landscaping supply store
  • Organic shop
  • Recycling center
  • Recycling drop-off location
  • Topsoil supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
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