I needed to replace my 35 fireplace logs and called BBQ Galore in Allen. Josh took the call and invited me to the store to look. He showed me my selections, recommended on unit and showed me exactly how to install it. My wife and I purchased everything we needed and had it installed and running in about 2 hours! Its looks great! Thank you Josh for your help and guidance! We made the right choice at the right store! Highly recommend Josh and BBQ Galore!!!

Just had the best experience with manager Josh! So knowledgeable and helpful. He helped me understand the parameters for replacing my built-in grill, walked through different manufacturers, and explained installation considerations. Super friendly and without question very well-versed in his business! Highly recommend!

Josh at BBQ Galore is GREAT! In todays age, finding someone in retail who knows his product and understands customer service is rare, indeed. I lucked out shopping at this store. The grills and equipment they sell are top notch and the prices are more than fair. Couple that with the expert assistance you get as you are selecting your grill and equipment, and you have the best winner in town. After the sale, same thing. Josh is there to help and make sure that the customers are satisfied. Great store and a great guy! It would be impossible to recommend them more highly.

I was in the market for a DCS Grill. I had spent all day calling around to see who around town had any inventory! I was being told I needed to wait anywhere from 8 weeks to 20 weeks until I called Barbeques Galore in Allen (on 190 E Stacy). Josh Bowery – Answered my call and let me tell you, as a business owner myself I wish every organization had someone like Josh talking to their customers. Josh explained how Barbeques Galore is different than the rest and why they keep the inventory they keep. Josh knew exactly what I was looking for and assured me that he indeed has the inventory at his warehouse, and I could pick up in two days. From start to finish the impression Josh gave me makes me go back to the Barbeques Galore in Allen for everything I need even if I have to drive 40 miles and pass many of their competition. Make sure you ask for Josh – he is honest, knowledgeable and extremely helpful.

Last Sunday we bought an XL Green Egg and several accessories from BBQ Galore in Allen. The manager, Josh, left no stone unturned to make sure we had what we needed, and most importantly that we understood how to use everything we bought. I hope BBQ Galore realizes what a gem they have in Josh as a store manager. I also encouraged Josh to make instructional videos on YouTube. I would definitely watch all of them!

I reached out the the Allen store and spoke to Josh. He was extremely patient with me. He walked me through the best grill for my family and I based on what I told him we needed. Great listening skills!!I would recommend this location to anyone who is interested in purchasing a new grill!Thanks Josh and Team!!

Walked in the store with my husband for the first time today to buy a smoker. No one greeted us, if we needed help nor asked if we had any questions. There were 2 workers and 1 other customer in the store. After walking around for a bit I told my husband I’d rather take my business elsewhere. He bought something small and while the worker was checking us out he kept stopping what he was doing and just watched my husband as he looked around at things at the register. We left without them saying anything besides “is that it?” We got outside and my husband realized he forgot charcoal so we went back in. This time the person who checked us out hurriedly came over to the corner where we were and again said nothing until we turned to see him standing there watching us. He said again “is that it?” This time I asked him if they had a specific grill in stock, but he told me they didn’t but could order it. I declined, and my husband sat his charcoal on the counter. This time the worker started checking us out but then stopped to answer a question about clocking in from his manager. I started getting annoyed because it was taking longer than one item should take to check out and I catch him watching my husband who was tying his shoe. He goes back to putting something in the computer and my husband puts his card in. The card reader showed that it was done and the guy says absolutely nothing to us nor did he hand us our bag. My husband grabs it off of the counter and sat there waiting for him to offer a receipt, say bye, anything but he doesn’t. My husband then asks is everything good as far if it’s ok to leave and the guy says yeah. I’ll keep going to Premier Grilling in McKinney where they greet you and always willing to help!

We were referred to Josh Bowery at Barbeques Galore in Allen TX by the construction company handling our backyard kitchen install. The Allen team has been professional and Josh has gone above and beyond to ensure we were taken care of. We purchased a larger grill than we were planning on purchasing due to the information that was shared during our first visit. We will be customers of this location from now on due to Joshs dedication to our satisfaction! Thank you Josh and BBQ Galore.

We decided to build a Pergola with a cooking area in our backyard and we set the budget for $4,000 to $5,000 for the Grill and the Burner. My wife Googled Grills and BBQ Galore came up and we went to visit the store and we met a World Class Salas Guy his name is Josh .. the stare have so many great Grills but with out an A Plus Presentation from Josh explaining for us the benefits that comes with these Grills. After a Decent Hour we End up Spending close to 10K and we bought the DCS series 9 the Bad Boy of the Grills .. with out a doubt if wasn’t for Josh we Probably just bought what we set our budget for But We Met the Right Guy in the Right Place and we are Super happy.

I have been dealing with BBQ galore for many years as a contractor and customer. Josh the manager runs a great store. Best store to go to for BBQ needs. If you have any questions and are shopping for BBQ equipment ask the guys and they will help you out. Great Place!

Part of delivering amazing service is being able to turn a bad experience into a positive one.I purchased a grill from these guys and unfortunately it was faulty.Not only did they offer to swap it for a new one they sent someone to my house to pickup the old grill and install the new one.Brooks and Josh really care about their customers and share a passion for outdoor cooking. Thank you for turning me into a raving fan after this great experience.If you visit the store please say hi for me.

Josh and Juan are amazing guys! I have been a customer for a couple of years and bought a Big Green Egg and patio furniture. They are so helpful when deciding on products and have always taken great care of me. If you want honest answers to your questions and great service, these guys provide that.

Josh Browery, district manager, went above and beyond to fulfill the commitment to deliver and install our Grand Turbo grill island, refrigerator, sink and high intensity burner! (Despite setbacks due to delays and inclement weather). Josh personally ensured that our bbq island carefully matched the decorum of our covered patio including the color and style. Josh is knowledgeable about all aspects of the products. We can’t wait to start firing up the grill soon.

These guys are definitely stand up guys! Very informative and extremely helpful

I just worked with Brooks and Josh on selecting some outdoor equipment. They were awesome! They answered all of my questions and helped me pick the best items for my budget. Excited to get this rolling and will definitely be back!

Excellent service and expertise.We greatly enjoyed our experience picking a grill and cant say enough about the service provided by Josh Bowery.Thanks Josh you simplified the process and made buying a grill enjoyable.

Great experience. Working with Josh was super easy and he takes pride in his job. I will definitely be using them again. Highly recommend.

I have visitors this store dozens of times, and Josh with his team are all phenomenal! I bought my XL Green Egg from there, along with pretty much every type of seasonings they offer. I love this store, it’s without a doubt my go-to BBQ store!

Josh was amazing in helping us design our outdoor kitchen! He had fantastic suggestions that we are implementing. The products he sold us will make my husband happy while he is cooking.

Josh has been incredible every time we come in! He helps with the stated need and offers great suggestions and goes above and beyond. Thanks Josh and BBQ Galore!

Great service from Josh and Juan! This is my go-to place for all my bbq needs! They are always friendly and helpful. If they don’t have it they will find it for you!

The customer service is absolutely the Best! Every time I go to the store or call in, anyone of the gentlemen there are so extremely accommodating. Josh offers great little tips on the Green Egg. All employees are so knowledgeable on there products. The store is always very clean and someone always greets you as you enter their door!

Good variety of Brbeques Grills and other related items

Outstanding service. Knowledgeable salespeople. Fair price. I bought a grill there after looking at multiple big box stores over several days. At the big box stores, Id either get zero service, or a salesperson who did not know much about the products. Im glad I found BBQ Galore.

I called Barbeques Galore looking for replacement parts for my Turbo Elite grill. Josh Bowery was very helpful locating a difficult to find burner. Great job by Josh.

Josh is my man very professional customer service a one knowledgeable and I’m about to give his information to my cousin and my brother so you’ll see more reviews from the McCrays Again thank you Josh

DO NOT WASTE YOUR TIME HERE. The left hand has no clue what the right hand is doing. They will tell you on the phone they have something in stock, you’ll drive 45mins, then be told nothing is in stock. This is the job you take when you can’t manage a college education. The Wal-Mart of ALLEN.

I have made a few large purchases from this store and have always been pleased with the service. Josh and his team do an outstanding job!

Tidy well kept store with knowledgeable employees. Went the extra mile helping carry some pellets out to my truck as I had my youngest with me. Will definitely be heading back for my future needs.

Josh was a big help. Very knowledgeable and professional. Thanks for your help!!

Juan was awesome and helped us out a ton! This is my 3rd purchase with this store and I could not be more pleased with Juan and Josh’s service!

Been here a couple times, Always greeted nicely then in turns to pure arrogance. The young guy especially thinks he knows it all. Continually wants to tell me how my ideas are wrong or infeasible. In fact my last visit I was talking with a nice older gentlemen and he continued to interrupt with I dont mean to argue but.... Wanted to tell me how I couldnt find orifices to switch my LP smoker over to Natural Gas or would be too difficult to mess with. Well as I type this I have my perfectly balanced NATURAL GAS smoker going that I converted in just a couple hours with basic items from Home Depot. Bought 2 grills from them while in Frisco but this new shop and new staff will NEVER get a dime from me. I take offense to some young punk telling me what I can and cant do and what I need and dont need. Oh yeah forgot, I am a trained chef and BBQ competition winner. He didnt bother to get to know me or my needs at all. I guess there are those that have more money than sense, apparently enough to keep them in business. Nice products there dont get me wrong but plenty of other places to buy that dont treat you like and idiot. Good Luck

I have dealt with Josh and the team over at BBQ’s galore for years. The service has always been great.

This place is awesome. Great selection. Awesome service.

Josh was very helpful. He answered all my questions, which were considerable. He didnt make me feel rushed and i left with a great product! Thank you so much!

Loved it. Staff is friendly and knowledgeable and hooked me up with an NTBA discount. I think the selection could be better on a few things but overall it is a great location. I will deffinantly be back in for another round of shopping in the near future.

Josh is very passionate and well informed about all thing BBQ. It was a pleasure doing business with him. We went into the Allen location only to look at products and ended up with a Big Green Egg XL.

Very friendly staff willing to help guide you through your purchase.

Looking for a Kamado Joe Jr. Thay had one for 20% off! Nice assortment of grills, smokers, and accessories. They also carry the big green egg.

Great staff and super helpful putting together an outdoor kitchen setup.

Horrible customer service. The young man placed our order with an incorrect number and the wrong patio piece was delivered after waiting three weeks!! Then he phones and says my bad- the difference is $1593. Had to get the manager involved. We paid the difference at pure cost which was only $300. So, still waiting for the correct piece to be delivered. The same young man phoned this week to let us know if the piece was in and we could come pick it up... After we already paid for delivery the first time that they ordered the incorrect part!! Still waiting to hear from the manager!!They resolved problem.... it did take some time but in the end the manager did all he could to make the situation right.

Needed a thermometer for a Char-Broil grill. They didnt stock anything. Condescending about it to my girlfriends father. Unable to order anything. As the name implies.. not really galore. I bought my BGE at years ago. So overpriced. Better luck using the internet and Amazon. Better prices and better availability there for all my gourmet BBQ needs. This sealed the deal for me.

Great selection of merchandise all BBq related. Staff was sort friendly and knowledgeable. Certainly will visit this location again.

Great selection of cookers. They had the size Weber Smokey Mountain I was looking for, when no other stores carried it locally. I was able to buy and pick it up same day, instead of shipping from an online store

I was looking for a small factor, patio grill and once I got in the d=store I was greeted by one of the salesman. He was knowledgeable but he wanted to show me only the high priced items (the T-grill). When I asked if they have other similar items he said no... when I asked for how much does he think I would find the same grill online he said I should check and turned around and left me with an attitude. Found a grill in the back of the store (the Weber Q120) which I liked very much!Although I want and like to support local business, I will buy that from an online store (prices are the same as the in store ones) since that attitude really bothered me...

I had an excellent experience with BBQs Galore. An employee by the name of Wesley helped me find the right items for our renovation project, gave us a quote and answered our questions without any pressure. He.went above and beyond to help me make sure our project had everything we needed.

First time in, Josh was very helpful.

Do not trust these liars. My wife called them to check on an item to see if they had it on hand. After being assured the item was in stock, my wife drove the 45 minutes (one way) to discover that in fact the item was not in stock. When I asked if she spoke to the same gentleman that she spoke to on the phone she said yes, he did not care at all.There are many BBQ specific stores in the DFW area, choose another one is my advice.

Browsed, read reviews, did some price checking on other sites, and ultimately bought what I needed on Amazon while I was standing in front of the Big Green Egg accessories before a salesman could be bothered to say hello to me (they never did.) Wow.I would suggest that you wear a Ping hat and a polo to get some attention here.

I bought a Jim Bowie Pellet Grill for my husband.the staff was knowledgeable and nice. I went back for pellets and was treated wonderfully.

The negative reviews surprised me. I have been shopping here pretty much from the time they opened. I always meet eager salesmen looking to please. They are always willing to answer questions. Even if its knowingly just for information. Every time I go in I always look at the Big Green Eggs. (I am currently cooking on a weber, but the BGE is the dream barbeque.) I have never had to deal with a high pressure salesmen or had to fend one off. They are always respectful towards me, whether I am just buying charcoal (the store brand hardwood charcoal is AWESOME) or a few accessories. I highly recommend this store!

Good choice of bbq rubs

Great place for Green Egg. Grilling.

Sales staff was very helpful and knowledgeable.

Definitely do not recommend this store. Unfriendly and unhelpful employees/manager.

All about charred animal festivities!

Nice store.

Love the chicken tickler

Nice stuff