Were new to using a storage site and the staff here was fabulous to work with. They took time to walk us around to a variety of units & help us make figure out the size that was going to be right for us. The facility is clean and well lit, and the paperwork part of the set-up went quickly. We were good to go in a lot shorter amount of time than we were expecting.
This storage facility is the greatest. Due to unforseen circumstances I was left needing a storage unit on short notice. I stumbled across Simply while I was shopping around for the best price I could find for the size unit that I needed, calling around to the other well know companies, I couldnt find a climate controlled unit that beat Simply Self Storages price, so I decided to go ahead and reserve online and have no regrets. Ann at the front desk called me promptly to confirm that the room size I had requested was available and got me moved in with no headaches. The facility has always been well lit and clean every time Ive been up there, plus I love the fact that only tenants on your floor have access to the floor, which gives me a better feeling knowing that my stuff is safe and sound. Thank you Ann for making the move in process quick and easy. Keep up the good work Simply!
Great storage units... Well maintained, very safe and convenient.
Overall great experience here. The manager Sara was extremely helpful. 5/5 will recommend to anyone that needs a storage facility.
Thank you so much, Sara, for all your help!! So was awesome to work with us to get a bigger unit since we really should be qualified as hoarders. Great folks. Great location. Great operation. Thanks, Sara. If we try to get a largerr unit again, simply demand we must sell something first!
The only place I trust to store my stuff at. Clean property and helpful staff.
Great facility and staff very happy with my decision to rent here.
Fantastic and exceptionally clean location. Easy access via secure keypad. Well maintained facility with easy access for moving trucks. Staff is extremely friendly and helpful.
Clean facility, managers are very nice, easy rental process
Due to a busted pipe, we were forced to relocate while the repairs to our house are being completed. Ann at the front desk was more than accommodating when she showed us what size rooms were available at the moment, we were able to sign our contract and had immediate access to our unit to start emptying our house so the repairmen can get in and help us get back to normal. Simply Self storage has lived up to its name and made the whole process simple and smooth. Thank you Ann for all your help!
Nice and clean facility. Managers are always helpful
Rented a unit on Tuesday, determine it was to small so talked with Sarah in the Front office and she was wonderful. She help me upsize from the original unit I pick to the next size up. I would recommend Simply Self Storage to anyone that was needing to lease a unit. They are so Helpful.
The facility is always clean and secure. The staff are very helpful and kind
Love this place, 5 stars! The manager, Sara, and her staff are so kind and welcoming. They were quick to help me out and and took care of all my needs with no trouble. I will be recommending this place to all my friends and family who are looking for a storage unit!
Sara and the staff @ Simply Self Storage have been angels on earth. Three months ago, my family and I experienced an apartment fire. Unfortunately, I was unable to salvage my furniture, clothes, keys or personal belongings. The staff went above and beyond to replace my lock and provided me new keys/lock. I am rebuilding/restarting my life but the staff made the transition easier to start anew. I’m thankful for Ms. Sara and her staff for helping me endlessly. I highly recommend Simply Storage! Their professionalism and promptness in resolving my issues has been a burden off of my shoulders. Thank you so much Ms. Sara!! You have been a bright ray of sunshine.
Great job Simply Self Storage for having such knowledgeable and kind staff! Sara and Ann were both very upfront and helpful on my hunt to rent a storage unit. I have nothing but great things to say about my experience and I will be referring anyone that needs a storage unit to them! Thank you Sara and Ann!
Found this storage with best price and condition. Indoor, good security and nice location. Sarah been very helpful and is one of the main reason I consider this storage.
This is a very clean storage unit, easy to pay online. Lots of different sizes too, something for everyone.
Initial sign up for a storage unit was a good experience. The team was very thorough in giving details of a rental and patient with answering questions. Very good communication skills. Friendly and personable.
Sara made the move in process super easy! Would recommend to friends!
The staff here are super friendly. I needed a bigger storage unit than what I rented and found and available one. This place is so clean and well maintained.
I wish I had given this place a zero. I was looking for 10/30 sq feet space but this place had 10/25. Right before closing I signed up thinking I can move out when I find something better. After signing up the manager named Sara told me they will have a rate increase and didnt specify when and how much.Next morning I found another place with 10/30, fixed rate for an year. I called for cancellation. The manager was rude. She refused to refund me the money saying they need 10 days move out notice. Practically I never moved in and had signed less then 12 hours. Bad business practice. Instead of helping she was not willing to listen and hung up the phone.
Everything about the rental process was super easy! The facility is very well kept and the manager Sara was extremely helpful!
Well kept place. Safe and clean place to store your things.
UPDATE 1/6/20: absolutely terrible experience with our first time trying to use the facility. We were clearing out our second bedroom to make room for our baby coming this May. We rented a truck that needed to be back by 5 pm. We showed up to the storage facility around 3 pm, and unloaded everything. One elevator was out of service, and unfortunately the other elevator broke down mid move, with no stair access available. We were not able to get to the other side of the building that had one more smaller elevator because we didnt have access to the first floor, as our unit was on the second floor. No number was provided to call in these emergency situation and the normal number just went to voicemail. Absolutely horrible experience, and I do not recommend this facility.Review from 12/31/20 Great storage facility! Clean, easy to use, and the Stephanie who helped us made the rental process easy and seamless. Thank you for helping us to find the perfect storage place for us :)
Sarah did a great job getting me into a unit quickly. Facility is always clean and staff is friendly.
The staff is super kind and helpful! They made the process so easy and guide us through all the paperwork and the facility seamlessly. The facility is kept very clean and very secured. Thank you!
Pretty awesome place, and Matthew, this is the manager, was pretty down-to-earth and helpful! I feel confident in selecting Simply Self Storage!!
Best storage facility I have ever used. The manager is super nice and made the whole process beyond easy!
Stephanie was excellent she helped me very friendly.
This place is awesome always clean. Ann is a real pleasure to work with
Nice managers and clean facility
Clean facility and awesome customer service! Sara Smith, the facility manager, took great care of us. Walked us through the process seamlessly, and made it easy. Would definitely recommend this place to others - great pricing and customer service 👍 Thank you Sara!
The customer service here is great! The manager Sara is awesome any questions I had she answered and made the whole process wonderful!
Great facility. Many different sizes of units available. Clean and what not. But the best thing about this place are the people behind the desks. They are ready and willing to do what they can to the best of their allowed ability to help you out. They make this place feel welcoming.
Super clean facility and excellent service!
Best storage unit, very clean and staff is so sweet and nice ! The prices you cannot beat !
Ann was so nice, helpful and knowledgeable of the storage facility! This place is very clean, pricing is great compared to other places, security seems great, and is in a great location.
Sara sold me a storage unit, and the process was smooth and easy. The facility is clean and secure. Would recommend Simply Self Storage.
Nice and Clean facility! Easy Access! Nice Location! Ann at the front desk is very helpful!
Super clean and nice facility! I worked with Sara and she was super helpful with all my questions! The move in process was quick and easy
To say the least, my experience was absolutely AMAZING!! I was a little skeptical at first booking online, because I was afraid the price would change once I got there. And it didn’t! Adam made it very easy upon checking in to see my unit, which was clean and ready for me to move into. I actually ended up going with a slightly bigger one just because I wanted more space. He was more then help to make me feel the most comfortable before I signed to rent a space. Adam was also able to take care of my boyfriend, because since he referred me, he gets a discount. If you want great customer service, Adam is your guy! Thank you so much. #semperfi
Super friendly! Clean facility! Can’t go wrong with this place.
This facility was great for me to purchase a unit in. There were many size options at a good price. Sara was very helpful to me in my purchase.
Adam was super helpful and informative. He answered all my questions and concerns and believe me I had more than a few. He was very helpful in showing me different units. I recommend Simply Self Storage to anyone who is looking for a climate control unit and talk to Adam he will help you out 100%
Great secure location with friendly staff!
Just went in to get a storage unit and I couldn’t have been more impressed. Such a clean, modern facility with great prices. David was a great help in advising me on which unit would be best for my needs and got me signed up quickly and explained how everything worked. Highly recommended.
I had the pleasure of speaking and working with Adam and Cody. They made sure everything was explained and well written out for me. Theyre very knowledgeable about the units and also made sure I had a big enough space. Their professionalism and friendliness is unmatched! The facility is also secure and very clean. Thanks again to both of you for a wonderful experience!
Absolutely amazing facility. And the staff goes above-and-beyond to answer questions and suggest the “right” unit for you (mobility, size if items to be stored, etc.).When I needed storage, I only looked at Simply Self Storage. I chose it because of its location, but when I found the rental rates I was blown away. Having storage units in Florida I can tell you that this place is twice as good as any I’ve rented AND half the price I had been paying.For me it is:1) Location (at least for my needs)2) Value3) Facility condition/quality of construction4) Cleanliness/Maintenance5) Staff (friendliness, knowledge)I found EVERYTHING I wanted/needed in one place. If you’re needing storage in the area, start your search here. It’ll save you time and money.PC
When my family had to put every single item we owned into a storage facility, my husband went online and shopped for one in our area. He came across Simply Self Storage and decide on that one not only because it was 5 minutes from our home, but the rate was unbeatable.From the moment we stepped foot on the property we knew we made the right decision. This property is by far the cleanest storage facility I’ve ever been to... from the restrooms to the hallways to the actual storage space, this facility is spotless! To a woman who likes a clean house, knowing your personal property is kept in a clean area and space, that’s a bonus and definitely brings comfort to mind.Now, let me say this... and this is important... the employees who work at the Simply Self Storage in Allen on Andrews Pkwy, are the absolute real deal! Yes, they are extremely professional, but they also make you feel like your a friend when you see them. Ann and Natasha and Adam have literally made me smile on a bad day I was having. Making a customer happy comes natural to them and I can’t express how much I appreciate that. This company should know how lucky they are to have them as employees because their customer service is impeccable. It’s employees like them that make a company successful. I don’t usually write reviews, but this Simply Self Storage deserves to be written about. I will continue to refer anyone I know who is looking for a storage facility to Simply Self Storage in Allen Texas on Andrews Pkwy.
Hands down the most amazing storage to store your belongings! Adam, the store manager goes above and beyond to help you! Great rates and amazing customer service! Thank you Adam for helping us and making the moving process smooth!
Stephanie greeted me at the door, and with a warm smile, welcomed me to Simply Storage. She helped me find a unit closest to the door in order to make my move easier since I have trouble with my back. Every question was answered fully and to my complete satisfaction, and even conversing with her was a pleasure. Stephanie took the time to explain everything I needed to know. She was so nice. The storage building and unit were immaculate and I felt good about the security measures that are taken to protect customers in and around the building. What a wonderful first-time experience! Everything was perfect, just exactly what I was hoping for, from customer service to accessibility to the condition of the unit itself. Thank you Stephanie!
Cody and Sarah were great to work with. As Cody said easy peasy
Great customer service experienced while obtaining a storage unit. Visual tour of the various sizes, very knowledgeable of the facility and pricing. Answered all What if questions with straight answers. Very transparent. Thanks Adam.
David was awesome. I showed up at 2:10 and the store closed at 2. He saw me outside and he happily came outside to ask if I needed anything. I needed to pay for my unit and he didnt hesitate to bring me inside to get this done even after hours. Very nice facility. Would recommend it to anyone needing a unit in that area.
Sara & Ann were so kind & helpful throughout the whole process
Wonderful customer service. Great facility. Great price!
Thank you for your patience and help getting us into the unit best for our needs. Stay well. :)
Looked around Allen area for storage. This place was close, very secure, staff was very friendly, comes with lock, and best prices around. All units are climate controlled. There is a $10 insurance fee added but prices were really cool and still beat everyone.
Great customer service! Facility is clean, safe and easily accessible. Thanks for your time and attention to detail Adam! You were awesome to work with.
What could i not say that isnt amazing about this facility. The staff are amazing, and their was absolutely no hassle with anything we encountered. I cant say enough good things about the outstanding customer service I experienced at this location. Thank you and so glad to be here now!!!
Staff is always friendly and the facility is always clean! I feel safe when there at night or alone! Very flexible with needing 24 hour access for a day or small request last min! Thank you!
Great facility, good location and friendly professional staff!
Tara is so great and has gone above and beyond to accommodate my needs!! Thanks Hun!
Great facility, didn’t end up using this location as it was the opposite direction of my move. But absolutely would recommend! Clean, professional, and great help from Adam!!!Definitely a great recommendation to anyone for short or long term compared to other locations!
Cody was awesome! Easy set up, secure facility, super clean!
Very friendly service and very clean establishment.
If you are looking to store your possessions safely and secure, Simply Self Storage is the place to go. The units are clean, cool, and easy to access. Adam is the manager and his colleague Ann are friendly and extremely helpful. I highly recommend Simply Self Storage!
WOW! David was so accommodating today. Unfortunately we came to the store just as they were closing and he was kind enough to help us reserve our unit and answer any questions we had. Highly recommend. Amazing service!
David called almost immediately after filling out an online form. Within 2 hours I had a storage area ready for use. It was a quick and painless process. The facilities are nice and well kept. Dont think you could find a better storage facility in Allen.
They are really just THE BEEZ NEEZ! Super easy and clean.
Ive had a unit at this location for over a month. The staff have always been friendly and helpful. The facility is always clean, quiet, and well-lit. And I felt I got an excellent deal on the unit I have. I was a little disappointed when they said their moving truck was unavailable to use when I first got there. But honestly, it was easier and more efficient for me to just rent a U-haul that I knew could handle the capacity of items I was moving (I moved a three bedroom home into one storage unit).Definitely recommend!
By far, the best storage facility I have ever experienced. Extremely clean, with lots of amenities including clean restrooms (my previous storage space didnt have any on-site restrooms!!!) The management of the facility is impeccable. Well done!
The business and staff are excellent. They helped me through a transitional period of my life and I appreciated how friendly and professional they all were.
I purchased a storage unit to hold household items when I was selling my house. I got this storage unit due to the nice price and convenient location. All great things and great staff to work with. I got it at a great price for 4 months and then there was a price increase. I had only had it 4 months and I got the letter telling me it was going up, my bill went up $15 per month. Now 6 months later I am getting another letter telling me the price is increasing another $15. I know people have their storage lockers for years and how many times do they increase the price on them?
I was highly impressed with how organized and clean it was when I walked in. I was immediately greeted and welcomed warmly by the manager of the facility. I had a lot of questions and he was extremely informative. I thought I was being a pest a little but he was more than patient with me. After the transaction was done I felt confident and very relieved I gave Simply Self Storage a shot. I’m definitely going to be recommending my family and friends over to them!
You dont know it yet, but youll love these guys.
I have a unit here for professional purposes. Simply Self Storage gets 5 stars from me because the facility is very well maintained, management is attentive and responsive, and the location is ideal and well suited for access throughout my workday — something I depend on to be successful each day.
Great storage company! Very friendly staff and will do whatever to accommodate you!Adam Hill property manager is phenomenal
David was extremely helpful in figuring out what I needed. The property is immaculate and well secured. Prices are very reasonable if not the best in the area. I would highly recommend this location for your storage needs. Davis answered all my questions and concerns.
David helped me figure out what size unit. He was super helpful. I always see him there working hard. Great guy. Great facility.
Quick, efficient, clean, reasonably priced and NO slimy contracts!
Weve been relocating our business to Texas. Weve had several storage facilities down here but this one is by far the best. It is clean, well maintained, and secure. The prices are the best in the area and the management is top notch. David and Corey have gone out of their way many times to help us. A storage facility is a key factor for us with business inventory and renting multiple units close together is a bonus.
Our experience with the manager, David Watson, was wonderful! This was our first time renting a storage unit. The facility is fantastic! Super secure, clean and convenient. They have carts you can use and an elevator. David was friendly and kind! I am very happy we picked this place. Thank you David!
My husband and I stopped in to look at the facility and the units! David was super helpful and quick to answer our questions and show us the units. The units are new and in fantastic condition, and the security of the building is top-notch. We reserved our unit right away!
Searching for a storage unit, we decided on Simply Self Storage in Allen because of the price and cleanliness; however, these were similar to others in the area. Our deciding factor was David, he went above and beyond what was expected, he was helpful, attentive and professional. Have a good facility is important, having knowledgeable, professional and kind employees is essential. SSS in Allen has met these requirements.
Stephanie was amazing! Facility is clean and well kept. Renting a unit was super easy and quick. Highly recommend.
Adam was super helpful w our move- both when we moved in and when we moved out. We had a UPAC pod that needed to be dropped off and he guided the driver where to drop it off and allowed us enough time to load it up and ship it out. We also had a problem w out lock (losing our dang key) and he offered some solutions to get us in and back on track w unloading. I would definitely store my stufff here again.
Had a chance to work with Stefany. She did a great job explaining and helping us get a Storage unit. A beautiful facility. Worked hard to get us a unit close to the elevator. Well done.
We have three units here and have been very happy with the affordability, the office customer service, and the ease of access for the units.
What a wonderful experience! I was in and out and the manager didn’t miss a beat. On top of that, these guys are offering great deals!
Stephanie is fabulous ! I had a storage unit and she was able to put my moms storage right next to mine. We are going through a really rough patch and things have been so overly hard and Stephanie made this whole process so much easier. Such a sweet lady.
Managed well, very attentive customer service. I would recommend to my friends.
I recently shopped various choices in my area, this one is a cut above. Very efficient, knowledgeable and friendly staff. Site is well run, cameras, door codes, very clean. I do recommend this business.
Well organized facility and with great customer service that addressed my needs. Prices were more than reasonable especially with the services provided! Cory and David were phenomenal.
Super clean and well secured climate controlled facility. Ann was amazingly charming and helpful. Elevator and free use of carts at your disposal.
Nice, clean and well taken care of. Super quick and easy process to begin renting and no hassle for contacting the office. Cody was super helpful and efficient. Definitely recommend!
If you live in the area, please save yourself the time of shopping around. You cant beat the price for this type of facility(climate controlled and very secure). 2. They make everything easy for you to rent. 3. Prompt responses with your inquiries. I dont use storage often but I know good service when I see one.... Lastly, you cant help but love David Watson, he was so courteous and helpful, bringing the Cart to my car while I was alone trying to get my stuff. Thanks to the management. I highly recommend.
Great customer service. Adam is very knowledgeable and quite friendly.