Ive trusted both vehicles in my household to AUTOproved Service and have been nothing short of pleased every time! Everyone from the owner to the mechanics have been so knowledgeable, so kind and very clear with the work they perform. Theyve worked with me with explaining work done/work needed, pricing and future maintenance. I appreciate their professionalism and their real-ness when it comes to their area of expertise. I highly recommend anyone to use their services. 5 stars just isnt enough. Thank you!
The employees at the service center are the very best. They give great service and explain what’s wrong and what needs to be done and the action needed to be taken. Also when they tell you your car will be ready they are always on time.Thank you I appreciate this amazing service I received.
I went in for an oil change, the staff was very polite. They got my oil change done very quickly. I would definitely recommend going here.
Very good place to get any work done. Its the only place that I will go to
Very professional and helpful, highly satisfied, highly recommended 10/10
Great place, professional, courtious employees. Im a new loyal customer.
Best guys in the business. Quick, friendly, and affordable services. They gave me a list of things they noticed could be fixed and were honest about what could wait and time frames on what couldnt. Incredibly helpful without being pushy. They even gave me a quote on my next visit to help budget. See you guys at the end of the month!
The service was great
This is a great local automotive shop tucked away on the West end of Allentown. I purchased tires at another automotive shop and they were than happy to put the tires on for me that afternoon that I stopped in and at a reasonable price. A few days later I discovered a nail in the new tire and they were quick to get my car in and repair the tire.Friendly people, great service at reasonsonable prices.I would highly recommend Pit Stop Tire and Auto Center.
I really cant say enough good things about them. They are responsive, courteous, quick, provide great work and most of all HONEST. They have, repeatedly, suggested less expensive options or told me repairs I was concerned I needed were not necessary. It makes me believe them when they say something is wrong!These guys are the best. I use them all the time and suggest you do to!
They’re great!!!! I came across their coupons on Groupon a few months back and used them for my inspection. Completely Painless! They’re customer service is Fantastic! And they work hard to make sure they get the job done promptly and accurately. They don’t treat their customers like they’re just “work;” They actually care about them. I don’t trust very many people with my car being that I have a young child but from the 1st day that I walked in there they won me over and have gained not only my trust but a loyal relationship and I have gone there for everything that I needed since then. They have become my go to garage and I am so thankful that I found somewhere that I feel comfortable going now. Thank you guys for everything!!! If you enjoy being treated like you matter …. I HIGHLY recommend you check them out!!!
The guys at Pit Stop take good care of my old Civic to keep her up and running without gouging my bank account! Im always cautious of being taken advantage of at auto places, but the people here are honest and give you the best deal they can. They also wont do anything that isnt absolutely necessary and run everything by me before doing any extra work to my car. I had a lot of issues with my car when getting an inspection today, and the employees were honest about my options. Be sure to look for their Groupon deals for the best price!
Its hard to find a good mechanic that doesnt talk to you like you know nothing. This is not the case at Pit Stop, they are always friendly and willing to schedule you in even when they are busy. They have a great attitude and are willing to show you whats wrong with your car, unlike the big car dealership mechanics. I would strongly recommend this place to anyone looking for a mechanic for a decent price.
Got a flat across the street from this establishment. I thought I’d be stuck waiting for someone to come! But they agreed to help me out despite being close to closing time. Excellent service ! They really helped me out! I will definitely come back here again, and I would recommend them to all looking for repairs or service on their car! Thanks so much for the excellent service !
They do a multi-point inspection with a full service oil change which i thought was excellent. Very clean and safe environment. Showed me what was wrong with it and were honest. I appreciate the honesty because so many shops these days are about making sales. I am truly impressed with the business.
Great place, helpful people, patient and its clean! Scored great deals on oil change and inspection. Definitely going back there!
Great service. Mechanics were very friendly and honest. Front desk took me in right away and were able to get me in on my appointment. The mechanics spent quite some time with the alignment, and it shows from the readings. Would recommend them again!!
Excellent service! I came there today for inspection due to finding a Groupon and seeing other reviews. The service was excellent. Chuck was very friendly with a great sense of humor. I didnt have to wait terribly long and I wasnt scammed into paying for extra repairs. I would definitely go back and feel that the employees earned my trust. Thank you!
I came a little early for my inspection today and got serviced right away. They also helped me to access my Groupon coupon since I had printed out the wrong information at home. I truly appreciated the extra effort they went to in order to honor my coupon. I will definitely keep Pit Stop in mind for my future service needs.
Great service, amazing people. My family and I are from NY and took a family day trip to Dorney Park on 7/24/17. On our way to the park my son blew a tire and while we were at the park I googled where to get a new tire before we made the trip back to NY. Pit stop Tire and Auto Center had amazing reviews so I decided to give them a call to check if they had my tire size available. The gentleman over the phone (Jeff) took my tire size information and called me back when he located my tire. When I arrived to Pit Stop Tire and Auto Center the tire size I had given Jeff was incorrect. Jeff went above and beyond to get me the correct tire size. He took a trip to Pep Boys to get me a new tire under the pouring rain and then the mechanic replaced my tire. All this took place minutes before they were due to close for the day and Jeff, Denise and the mechanic worked until my tire was replaced so that I would make it back to NY safely. I highly recommend Pit Stop Tire and Auto Center because the folks here are the real deal and give new meaning to the word humanitarians. Thank You Guys for getting us home safe in the pouring rain.
The valve stem core on my tire disappeared. Took it in, they got the right piece delivered and installed quickly. The tech even made sure my tire pressure light went away. Very nice staff, recommended.
I just moved into town, and needed a place to replace a flat tire. Found Pit Stop due to their good ratings, and after being serviced by Chuck and the team, they have made me a new regular. Chuck was very professional and straight forward with me. I really appreciated his honesty. Definitely go here to get your car serviced.
This auto center is fantastic. the staff is extremely friendly and Mr. Jeff is awesome. I have had several issues with my truck and Mr. Jeff took very good care of both of us. We thank you all very much especially Mr. Jeff.
Excellent place. Affordable prices and staff was very friendly and helpful! Service was excellent. Very honest and trustworthy also!! Highly recommend!!
Amazing service. Was completely honest with the work I needed on my car. The mechanics were quick on doing the job I needed. Customer service was excellent. I recommend anyone who needs work done on their car to come here. YOU WILL BE HAPPY WITH THE WORK!!!!!!!
I love pit stop auto shop because they really have a good crew of workers who are very precise in getting to know your vehicle and you to make sure your always leaving very satisfied and happy! I have been coming here for two years now and they have always helped me in my worst situation! Ask for chuck at the front and the owner Abbas... They will give you their honest opinion always And continue to provide you consistent customer service! Thank you my Pit Stop family for taking care of my automobile!
Fantastic! Abbas, the owner, was genuinely nice! Chuck was helpful and understanding. What an awesome experience, at the mechanic. Yes, I said it. My experience was awesome at the mechanic. Up front. Reasonable prices. Honest.
These guys are wonderful! Very professional and accommodating. Prices are fair and the service is quick. They also have a groupon deal right now, $29 for complete vehicle emissions inspection. Cant beat it. I will definitely be back.
Friendly and courteous environment. Will enjoy returning to keep up with my car maintenance. Free wifi in the lobby. Glass wall allows easy view of your car being serviced. Plenty of restaurants in walking distance in case you dont want to stay in the lobby. Pit Stop, my new one stop!
The most wonderful auto shop I have ever been to. The staff is amazing and very helpful. The owner personally helped me with my inspection and was super professional and pleasant. Recommend 100%.
The men at the pit stop are professionals that take great care of their customers. If I ever moved I only wish I could clone them and bring them with me. Cant find service thats fair, reasonable from a respectable crew of people.
I am quite pleased with my experiences at Pit Stop. Jeff, Chuck, and the entire crew are very knowledgeable and genuinely committed to professionally kind service. The organized structure (timeliness with appointments), orderly & clean environment makes me feel very comfortable with entrusting my vehicles care and maintenance to Pit Stop.
They were super nice and conversational. The place is very clean and comfortable for waiting during an oil change. Ive been there a couple times.For an oil change, it was a little long for an oil change, but they had just opened and the mechanic was definitely new, so it was understandable.I was there for major repairs, and yes it was expensive; but considering all that was fixed, it was expected.I really like that they dont pressure you or try to find things wrong with your car to make them more money. Ive had some really bad experiences with dealerships ripping me off, so it was refreshing. I recommend them.
We often use them for state auto inspection s. They are efficient and honest. No attempts to sell you unnecessary service or parts.
Jeff and Chuck are great at customer service and run the business as their own.Always leave you a happy driver & safe.Recommend appointments but fit you in quickly.
Super friendly, honest and helpful. Chuck has given me great pointers to extend the life of my tires instead of just replacing them. The crew did a great job fixing up my old car for a cross country trip too!
The guy at the front desk and the mechanics are very pleasant people... Had a problem with my brakes since I brought my car took it back to the dealer and they couldnt figure out what the problem was. My daughter told me to check out pit stop tire and auto center and they figured out what the problem was after a year of me searching for answers. Thank you pit stop, I highly recommend this place. Good job
The guys were great. Service was great quick fast and always make sure that you are satisfied. Place is clean and very welcoming unlike other places. They take pride in their customers to keep them coming back for all vehicle needs.
Amazing, honest customer service and out the door pricing! The staff here is wonderful and took great care of me during my visit 9/21. Will definitely be returning and will recommend this shop to any one.
This garage is Top Notch. Totally honest and up front and not at all there to over charge or replace anything that didnt NEED it or just take advantage. Recommended to anyone with any car needs!!!
This place used to be great when it was The Pit Stop. Now it’s a rip off. They just charged me $200 for a job that 2 other places quoted me half of that. They charged $99 labor for a 20 minute job. I’ll never go back.
Great service! My car was inspected in a timely manner. Great prices
Good reception
What a fantastic experience! Great service, great people, and my car runs phenomenally after every job done. Finally, a place where I can trust that Im not getting overly-charged and I feel as a woman comfortable going there! - thanks again Pit Stop!
They were incredibly friendly and personable. Went in for my inspection and they found 1 problem and took me into the garage to show it to me and explain the issue. They gave me a bunch of discounts too on the replacement. Definitely coming back here for future maintenance!
Excellent customer service and attentiveness. Great experience. Will definitely return. Used a groupon so price was already arranged but noticed their prices were a bit on the high side. Will definitely consider again.
Bought a car from AUTOPROVED and they performed my service on it bc theyre connected, owned by the same people. I had a great experience. They fixed the few minor issues that they said to - on their dollar - and had me on the road in no time. Staff was... friendly enough, but overall, I had a great experience.
Fantastic service because of fantastic people. They took me in quickly despite a full schedule and charged what I considered to be an unreasonably inexpensive price! This is my new favorite Auto Center!
I have all my oil changes, inspections and repair wok done there since they opened and have never been let down.Went in for engine light on, they did a test and found module was the problem and needed to repair for inspection. when they went to put in the module they found it unplugged.they plugged it back in and it was fine.they saved me over 200.00 dollars.I trust these guys and they have never let me down.
Excellent service with prompt communication, and great customer care.
My boyfriend and I love this place! Their staff is amazing and very nice. Theyre always honest and have great prices, they wont rip you off. They try their best to help you, they really do. We go here for all of our car problems and know that were in the best hands every time. We appreciate everything they do for us and even waitied for us even though the shop was closing. Great people!
They are very professional and they provide great services. The manager is very experienced in his field and I recommend anyone to come here.
The staff is friendly, accommodating, and the facility is clean. I went there to get my inspections renewed and had heard excellent reviews about itDuring the inspection, they discovered that my wheel lock key was missing, which was totally my fault. So I tried to locate it and made a few calls thinking the person who worked on my car previously had it but to no avail. So I tried to explore what my alternate options were. They said that I would have to find it/get a new one and come back since according to their policy, they must take my wheels off to complete my inspection. Even that I understood, I figured, its my wheel lock key and theyre just trying to do their job. So I asked them if they could take all my lug nuts off using a master key and just replace them with regular ones. The guy said ok well see what we can do After making me wait for 20 minutes, he printed me an invoice for $105 and said its an hours worth of labor. That is completely ridiculous. Taking lug nuts off a car, with a manual jack, and a manual wrench takes 20 minutes tops. With their automatic tools, itd probably take 10 minutes. I dont know what kind of mechanics they have working there if a task such as that would take them an hour. I decided to just order the wheel lock key and take care of it elsewhere.I went to the dealer and asked them the same thing, to take the lug nuts off and replace them with regular ones. He gave me a quote for $40 (parts and labor). I called A-team and asked them the same thing, he said if I came at a good time with no wait he can get it done in half an hour at $45. So what these guys were trying to charge me $100 for, I have no idea. So I will most certainly not go back there and I would never trust another quote for these guys. For general work - inspections, oil changes, etc. sure. Also, I had my appointment for 1:30. I didnt leave till 3:30. Sure, half an hour was spent looking for the lock key. Why I was there for that extra hour and a half, no idea. Im not a fussy person and throughout that entire process I was really patient but that ludicrous quote kind of put me over the edge.
I was visiting town and got a flat tire. These guys gave me the option of repairing the tire or replacing it. I appreciated their honest assessment and they didnt try to upsell me anything when they could have easily done so. They also found the hole in the tire, which a national chain place failed to do a week before. Stay away from the chains and go here!
Great service. Good prices. Worked through a challenging job to fix my issue. Thanks!
Didnt put the oil cap back on the engine after an oil change. Rookie mistake could have blew my engine because the oil was nearly all gone within a day. I will be checking for it the rest of my life now. Lesson learned. Rather pay dealer prices for trustworthy work. The owner also didnt compensate me fairly. Paid me for the extra oil i had to buy but thats it. Seriously? I expect an error like this should be full reimbursement plus more for my struggle, wasted time, frustration and potential damage to the vehicle. Had to walk to the autozone to buy oil in the heaviest downpour of the year. THANKS PIT STOP!
Did a few things there (brakes, Inspection, tires) and they were honest about everything. I recommend Pit Stop to anyone who wants good work from honest people. Gave me the best price in the area.
I had to have extensive electrical work done and am very happy to have found these guys. Professional, courteous, and very knowledgeable. Will be back to finish up the job. A++
Being a new resident to Pennsylvania, I was extremely apprehensive about finding a mechanic to trust with my vehicles. After reading Pit Stop’s reviews, I decided to give them a shot. Let me begin by saying……They will not disappoint. As soon as I walked into the shop I was greeted with a smile and sense of urgency to have me vehicles looked at. Further, Abbas (Owner) and Chuck (Service Manager) were professional, knowledgeable and allowed me to take advantage of a discount that I knew nothing about. It is very refreshing to deal with an honest shop who sincerely puts your best interest at heart. I am officially a loyal Pit Stop customer and will continue to drive 50 miles to have my vehicles serviced with this team. -sam
Nice people & nice service, I’m going to Pit Stop since last 5 years. Today 01/06/2019 I’m revisiting PitStop for my car 🚗, great people & great service 👍🏻
First time coming to the shop. Service was fast, professional, and they did quality work. I highly recommend.
UPDATE: A MAN WTH AN ARAB ACCENT IDENTIFYING HIMSELF AS THE OWNER OF PIT STOP AUTO JUST CALLED AND THREATENED TO KICK MY ASS FOR POSTING THIS REVIEW!!!THANK GOOGLE FOR CALL RECORDING APPS!AND THE POLICE HAVE BEEN NOTIFIED!Bought new tires at Pep Boys, had them aligned at Pit Stop.5000 miles later I went to Pep Boys for a rotation and the mechanic showed me the wear on the inner rear tread.My new tires were balded already!Pep Boys put the car on their machine, and showed me how badly the rear was misaligned!Pep Boys said there was no way that road conditions could have caused the problem.According to Pep Boys, only an incompetent alignment could have ruined my tires.Furthermore, when I went to Pit Stop to document the problem, they talked in circles and were very harsh.They refused my $63 refund after their own report showed that I walked out the door with bad alignment!I have all the paperwork and an expert mechanics written statement of the bad alignment.Next stop for Pit Stop is small claims court 😁This is costing me new tires, days off and all kinds of aggravation; I will be compensated.And I will update this review.
Brought in for one thing, but the issues still happening, now they’re charging another amount to maybe fix the problems. Paid too much for issues not to be fixed. This has happened twice with two separate cars and two separate occasions. Lost hope and trust with these mechanics.
Never going to Pit Stop again & strongly DO NOT recommend to anyone. Pit Stop just tries to make money from you.(Although being warned by my friend) - I went for State Inspection with a $25.00 Groupon coupon, knowing that everything is fine as my car is only 3 years old with less than 45K miles on it..Pit Stop guys hammered thrice on the rear trans mount to make it move (I was watching this) & then mentioned - since it moves its a problem which is very common problem with Nissan & tried to make me shell out $200/- to get it fixed, after trying to offer me best rate & 10% discount.When I said not now - they said - they will have to fail my cars inspection (& that is what I told to do), as I knew they are doing this on purpose just to make money from me.After their shop, I went to 2 others places & both said there is no issue with the car to pass the state inspection & I got the State Inspection done from the second one.
I love this place!!! They are friendly and helpful and get your work done correctly and quickly! If you ever need services, you should definitely try Pit Stop before going elsewhere. #VerySatisfiedCustomer
Very convenient service appointment. Excellent customer service. Highly recommend!
Pleasantly surprised! I went in with a Groupon for an oil change, pretty standard. But then when they told me they could do my inspection also at Groupon pricing, I couldn’t believe it. Ended up with a full synthetic oil change and inspection for ~$90! Most oil changes I’ve had have been more than that. They’ve definitely earned my business...found my local mechanic!
Our experience with Pit Stop has been great! They are very polite and courteous, and they stand behind the work they perform 100%. They have earned our business for years to come. Highly recommended.
My daughter is in college away from home and needed her care repaired. She received excellent service, they explained and showed her what was wrong with her car, and gave a college discount! Kudos! Thanks for great service!
I had a great experience at Pit Stop yesterday! They run an honest business there, and I felt very comfortable. If you want an honest mechanic who will not over charge you, Pit Stop is the place to go.
They were super friendly and very attentive to customers. Great customer service and very nice in giving discounts to Muhlenberg students. I will definitely come back if needed again!!
Great customer service!!!! Highly recommend this location to ANYONE needing any type of service to their car!! Safe environment and great family atmosphere!!! Best of all GREAT prices!
Put your kleptophobias aside, these guys are all professionals. They may not look like your dealership mechanic, but they do better work at a better price and their friendly attitudes make all the difference. This is the end of your search for the perfect driver-mechanic relationship.
This is the best service shop in town. I bought my car from Autoproved Mikewas great. I have been telling all my friends and family about these two places.Keep up the good work.ThanksJoan
Nice employees, They helped me out a lot I recommend them to anyone. great service
Friendly and quick service, good recommendations on the tires I needed to replace. I am very happy with their service and will come back in the future.
I would highly recommend Pit Stop Tire & Auto Center. Excellent, honest, and fair service. The guys are very personable and truly care about the customer. Best auto service station in the Lehigh Valley!
Pit Stop is the place to bring your vehicle the service is awesome and very very reasonable. The staff is the best you very respectfully and helpfull and knowledgeable of their work
Had a mailer coupon for a $19.99 for a signature pull change. Guy changed the oil in 4 minutes total. Did not do any safety / maintenence checks which as per the ad should have been done. No tire pressure check and no vacuum.When I have to climb under my car to check to ensure the filter was even changed I dont consider that good service. He didnt even wipe up all the oil on my drip pan. I like supporting local business and the shop and waiting area were clean but I wont be back.
Great service!! Honest people to deal with, I had 3 state inspections and emissions done and never had an issue. Will continue to use the shop in the future.
I knew nothing about what i was doing when i walked in there. They walked me thru everything and were very nice. Will ho nowhere else but...
Horrible place do not recommend to go there the workers there are perverted and they talk smack of customers I SERIOUSLY DO NOT RECOMMEND PRICES ARE HORRIBLE! They cheat you out of your money . They do a half ass job on cars . They steal. I would not recommend this place to anyone. Find another shop that they would do a better job for a better price.
Never experienced such poor customer service at someplace Im a regular customer. I failed inspection due to one of the tires being worn. I asked for an estimate and what kind of warranty is offered on new tires and Chuck said hed call me back after he researched it and never did so I bought my tires somewhere else. I called back because they had over charged me and I wanted to get the inspection sticker. Since I bought the tires somewhere else because they didnt call back they wanted to charge me for the inspection again. I spoke to Chucks wife that time and she said she would have him call me back to talk about the inspection and 4 days later I still havent received a call back. They are unprofessional and I will not be going back since obviously I am not valued as a customer and my business is not important to them.
Great folks, We only take our cars there because they dont try and sell you something you dont need and theyll price match anyone.
Was lied to multiple about parts and repairs. Unfortunately believed them for two repairs before taking it to the dealership who just secured a loose wire between two parts that they claimed needed replaced. Had no issues with the car before taking it there for an inspection and have had no issues since I stopped taking my car there.
Great spot to bring your car. They do excellent work and are a very friendly group of people to work with!!
Great place to get your vehicle worked on. Got a flat and they squeezed me in and got me back on the road quickly!
Honest job . good employees. Took me in right away. Definitley recommend any one to come here and get there car services done
Pitstop is the only place I will take my car anymore. They have great customer service and reasonable rates. I have been using their services since I bought my car and dont plan on changing.
I have 3 vehicles that range from an old diesel pickup to a heavily modified Mustang GT and a VW Golf R and they all have been treated very well at Pit Stop. They are always friendly and make it easy for you to get your car serviced. Walk up to Wallys deli for a good sandwich while you wait.
SCAMMED WILL NEVER RETURN - Not sure I understand the 5 stars trustworthy reviews maybe they thought because I was a 9 month pregnant woman I was an easy target. I went in to get inspection with living social deal. They told me I need new brake pads which would cost $230, I was upset and hesitant so he said since he was a nice guy he would drop it to $209 just like that... I told him no my dad would fix. It took over an hour to get my car back. I took my car to another place and they said brake pads were fine and passed it! THIS PLACE IS A SCAM!! They should be ashamed of themselves trying to pull one over on a pregnant lady just to make a buck. DO NOT GO HERE!!
I am a standup comedian that travels nationally and my car is very valuable to my career. I have to make sure I am safe on the road and I can depend on my car to get to where I need to go. Pit Stop Tire and Auto helps me with all of my car needs whether it is inspection, repairs, or general maintenance. They have a team of professionals that haven proven to be trustworthy and offer fast and friendly service at reasonable and competitive rates. Often you can find a Groupon or website coupon that will help you with cost of parts and services. The hours from 8am-7pm Monday through Thursday are so helpful with scheduling. You can even make an appointment online for your convenience through the website. If you live in the Lehigh Valley, I highly suggest Pit Stop for your auto needs!
Chuck is the sweetest and most helpful man ever. I will always feel safe bringing my car here, and will continue to come here always.
Friendly workers, very quick service & they kept me informed on work that i could do myself with my car; will return for future work on my car!
Found Pitstop through some awesome groupon offer and have used them ever since. It has been a year now and they do all of my vehicle maintenance. I travel from Saylorsburg, PA to Allentown, PA (30+ miles) just to utilize this shop. Jeff and Chuck and their mechanic staff are great folks. So if I am willing to drive 30 miles + for auto service.... what does that tell you about the confidence level I have in PIT STOP!
Had my car inspection done at the shop. The representative is courteous. Job is done in a switch manner.
Amazing! These guys know what they are doing and they know how to treat a customer. 10/10 would highly recommend. Abass, Chuck, Mario and the whole crew are top notch professionals!!!
Just went today for an alignment on my car, was done so fast and they are very pleasant and cool definitely cool great work
Went in today first time there for a wheel alignment and nothing but great service as soon as I walked in the door. Chuck the manager also gave me a great deal on four new tires with the wheel alignment. I will be going back for any future maintenance that needs to be done on my vehicle. This was at the 18th and tilghman location
Satisfied with service, very good place to bring all models to. And the people a very clear and specific with detail.