Ryan was very prompt and helpful when communicating, I had to move my appointment back and he was flexible and very kind and easy to reach! The car was a great deal and when I realized I was missing floor mats and a cargo cover (the day after I purchased the car) Ryan personally sourced and purchased them and had them sent to my house! Really above and beyond excellent service. Will be recommending them to everyone
The only place I’ll ever buy a car from! Great customer service, was willing to work with my budget and went above and beyond to make sure my experience was a 10/10. They made everything quick and simple while being friendly and answering any questions I had. Love this place, you need to check them out if you haven’t already!!
I had a great experience today purchasing a vehicle at Royal Auto Center. Ryan was very personable and down to earth. Best of all, he was very knowledgeable and immediately looked up any information that he didn’t already know. After the purchase was completed and we had returned from the notary, I noticed that the vehicle did not have any rugs. Ryan could have told me that the car came as it was since I had ample time to look it over before the purchase; however, he offered to purchase new rugs for the car and have them shipped directly to me free of charge. I hadn’t even asked, he just offered. I definitely left with the feeling that it was very important to him that I loved the car and my overall experience with the dealership. I will keep this review updated if any issues arise, but to date I am more than satisfied with Royal Auto Center and their willingness to go above and beyond.
I had a good experience with this place and I recommend this place for your car needs. Ryan was very communicative and helpful. The car we got was gonna need new brakes, but they replaced the brakes so i didnt have to. They were not able to lower the price since the car market is how it is. Thanks a bunch Ryan!!
Shopping at royal auto center today was the best decision I’ve ever made ! They’re very welcoming and friendly. Will point you in the right direction & be upfront with you. Thank you Ryan for being so patient and accommodating. Will be back for my next car!
I purchased a vehicle that needed an alignment and rack and pinion. Any mechanic will tell you an alignment has to get done when you replace a rack and pinion which I was told it would be done before taking possession of the vehicle. The day I took vehicle I could tell the alignment wasnt done and was told they didnt have that kind of machine at their shop so instead they gave me money towards the alignment which still didnt fix the problems going on with the car. They agreed to return the vehicle but refused to pay me back for the alignment that was necessary to be done. So Ive essentially paid for mechanical work on a car I dont have. They dont keep their word.
We purchased a vehicle from Royal Auto Center over a week ago. We are very pleased with our purchase. Ryan was very informative and responsive to our questions. The entire process was almost seem less except we were expecting to be able to finance the car on the spot and drive off. Everything was sorted out and a day later we were able to drive the car home. Overall it was a very easy process and we are very happy with Royal Auto!
I would definitely recommend Royal Auto. Ryan was great, very friendly and knowledgeable. The vehicles are kept clean and priced fairly. My daughter bought her first car here, the process was very simple and fast. We are pleased with the vehicle and the service that was provided.
Really good experience they were very helpful and professional and helped me purchase my family vehicle. Highly recommend to anyone looking for a car.
We bought our daughter a used 2009 Jeep fairly priced. Ryan made the transition very easy. The only gripe is the gas tank was almost on e when we picked up the car and the air wasn’t working properly when our mechanic checked it out. Royal offered to cover 1/2 the cost of the repair which was $900+ and then said it was something else, which we pd 1/2 for. Only time will tell if the air continues to work or if we have other issues as with any used vehicle. I would recommend Ryan & Royal for anyone looking for a used vehicle at a reasonable price
I promised ryan a review tonight after we bought our car. So here we go. Great experience buying a car here. Great selection, clean cars that are priced to move. Lots of respect for how the whole family operates the business. No pressure, no bs. No need to haggle for hours. Straight up answers, flexibility, and understanding of peoples hectic schedules. I will be coming back for my next vehicle and i recommend them highly.
I just purchased a vehicle from Ryan at Royal Auto Center.. he was professional, prompt, quick to respond very very helpful and honest. I will be dealing with him again.I will update in a few weeks as to the status of the vehicle I purchased.. as of now it was a fair deal a win win and my wife and I are very Satisfied.
Ryan and Sam are awesome to work with. Their prices are reasonable and the vehicles are in great shape. Excellent service!
I have to give Royal Auto Center 2thumbs up for the Hyundai Sonata. They had fair priced cars. We found just the right one without braking the bank. They were friendly and made the purchase a breeze. I will definitely recommend seeing them. I know I will.
I just bought a car today. Ryan was awesome. Hes very straight forward and helpful. No hassles everything was quick and easy.The car is very nice and clean. Only time will tell, but Id definitely recommend them. Its a nice family business they have. Ill definetly be back for my next vehicle.
First and foremost I did not buy a vehicle from this dealership. I inquired about getting a vehicle from them because my prior vehicle was totaled and I needed a nice used one.I looked at a Honda Odyssey they had and I was very interested in purchasing it. My only issue was I was waiting on my insurance check to purchase it. Ryan, the owners son, was a very nice guy. I explained the situation to him. I asked him if the price of the vehicle was negotiable, which he did state it was, and we set up a date during the week I could bring my mechanic to over look the car. Prior to setting up the date, I offered Ryan a deposit for the vehicle, in which he stated they didnt take those, but they would hold the vehicle for me.The day I was scheduled to see the vehicle, I got a call an hour prior to our appointment time and was informed the vehicle was sold to someone that Morning for the asking price. Ryan was very appologic about the situation and I understand business is business, however, that is a bad business practice. At the very minimum I should of been notified immediately as opposed to an hour before hand. It essentially inconvenienced myself and my mechanic. Overall it was the wrong thing to do to a customer. Dont make statements that your not going to keep. Highly disappointed, but I found something better for cheaper privately.Ryan also did once again follow up with me a few days later and made an effort to find something similar at the auction. Overall I would not recommend, just for the fact if you can t keep your word, you lost my loyalty.
We just purchased our daughter a Honda from Royal Auto. Ryan was very friendly, helpful and honest. The cars on the lot are clean and priced fairly. We will definitely work with them in the future!
Recently purchased a 2013 Subaru Forester. Low mileage and the price was good, Ryan was very friendly. Overall a good experience. However, I heard a clicking noise on left turns. After taking it to my mechanic, the license plate lights were out, left axel was broken, no cap on the windshield washer fluid, needed replacement of air filters, and it had a NJ inspection sticker which was no good in PA. $530 total bill. It was a good price initially, but ended up being just an average deal after repairs. I understand that they sell cars as is, but I dont believe they have them throughly looked over before selling. But overall still was a fair price, hence the 3 stars.
Just purchase a vehicle there Ryan was very quick to get the paperwork done very respectful place to buy a vehicle good cars for low prices go check them out at royal auto center!!!!
I bought a fine car today after asking them to hold it for me, for a month. The employees of this shop is honest, family oriented, very good communicators, willing to work with you, and the shop is greatly recommended. Only time will tell for anything else. Thank you
This car dealership was very professional. They held my car for me until they said they would and everything went smoothly. They worked with me to find a good price. Ryan was very reliable salesman....5 stars!!!
Very quick and responsive. And fair prices.
I had a great experience buying a used 2010 Honda Pilot from the Royal Auto Center. The Customer service was top notch I asked for a few things to be fix or removed on the vehicle before purchasing and all was taken care of. Very satisfied customer.
I had bought a 2010 Honda CR-V just 6 months ago from them. My engine now went on the car. I called them to tell them about it and they told me the car was sold as is there isn’t anything they can do about it when they never even offered me a warranty. So now basically I’m left without a car, 3 kids on foot, and broke because I literally spent my entire savings on that car. I will never purchase from them again or send refer anyone!
Thank you Ryan for helping me out with my Hyundai . I love the car . Awesome customer service .
Thank you very much Ryan, very happy with the purchase of the Bmw, he drives super well, thanks for your time and happy to do business, I recommend everyone who wants to buy a car.
Just pick up a 2010 honda pilot . Very helpful and happy with my Purchase.
Great place, great people! Bought a nice 1st car for my daughter here, they really worked with me and they were really helpful!
Nice local people with great service. They back up what they sell and good people here. Good place to buy an affordable car.
Super friendly and helpful and they have great prices on their vehicles! Will definitely be recommending in the future.
I had a wonderful experience when I purchased my car! I love it. They are very honest and transparent with you and the Buy Here Pay Here was a huge help in my situation. Highly recommend it to anyone in the market for a used car in excellent condition for a fair price! Thank you guys for working with me and making the process fast and painless.
Such an amazing family owned and operated business! the dad and son where the cutest and so sweet when i went there! they helped in everything i needed plus more! i love to support local businesses and this is the best way to do it! the son was telling me how he is in college so it’s an amazing way to what you want and help a local family! such an amazing group of people and so glad to have done business with them!!
I had a great experience there! They were extremely nice and honest. Ryan went out of his way to make accommodations no other sales rep would have. I will buy another car from them when the time comes.
Royal Auto Center has to be one of the best family owned businesses. They were so kind and explained everything to me since I’m clueless when it comes to cars. I was having trouble with my oxygen sensors that I had changed myself and when I couldn’t get it to work they found out what was wrong and had my car ready the next day. So thankful I finally have a place to go to if I ever have car problems!!
Very nice people, good service. While doing a test drive I offhand mentioned the windsheild wipers needing to be replaced and when we got back to the dealership they replaced them and put in new fluid without a word. Very convinient and not too pricy.
Great and friendly place. Didn’t buy a car yet but I’m definitely considering it once they have what I want.... And WOW the sales guys are so cute might go back to buy one of them hehe
The ULTIMATE car buying experience. Tawfik hooked it up. Back and forth negotiating and got the price I wanted. Their cars are already priced well but you can get a better deal they are willing to help you. The service shop has the BEST mechanics they can solve and fix any problem you have. I’m a picky person and only want professionals touching my car and I would trust them with anything. I get better service here than I did at Daniels BMW.
First off I’d like to say if I could give 10 stars I would! I purchased a 2010 BMW M3 and it was flawless. The staff here was very helpful and treated me with the utmost respect. They did not pressure me during the car buying experience and they helped me find the Car of my dreams.
Great service and car buying experience
Nice guys, not pushy. We just went for a test drive, but decided not to buy at this time
Great place.
We had I great experience, I had bought a car for my step- daughter and we would recommend it to our friends and family. I will go back to this place for our future car needs. The salesman was very helpful to us with everything we needed.
Everybody at Royal Auto Center has been nothing but a pleasure to work with. Repairs are done quickly and knowledgeably, rates are reasonable and the communication is always there. I highly recommend them.
Great Service and great prices!! Treated me like family. Cleanest cars.
Great process great people will help you out recommend to anyone
Honest people friendly and welcoming good cars to buy there .
Great place to buy a car! Nice cars great prices. And friendly employees!!
Bought my first car from them its in fantastic shape. The service was amazing and quick.
Staff and owner were very honest and helpful. They found me exactly what I was looking for. I’m very Happy with my purchase and I highly recommend checking this place out!
Royal Auto Center is bar non in sales and service. It is so good find a excellent mechanic who is honest and kind. I will give him references and repeat services, to that I say, thank you Royal Auto Service!
Wonderful service throughout the whole process of purchasing a vehicle. Purchased a Jeep Liberty for an amazing deal highly recommended.
GREAT buying process and friendly staff. This place makes you feel like family. Bought my 3rd car from here and the service shop is amazing. Thank you Ryan from Royal AUTO Center!! You da man!!
The most trustworthy place I have ever been to. Been going for years and never ever had an issue in regards to pricing or reliability
Nice family owned business brought my first car and recommending my mother here! Come get your car here
They’re really good! They are willing to work with you on trying to find a car that’s a good fit for you, while being on a budget.
Very helpful and very fair deal on my girlfriend’s first car purchase. Would definitely recommend.
Bought a 2009 Scion XB about 2 months ago. Not a single problem with my purchase and Ive already put a few thousand miles on with traveling. The vehicle is amazing, the cost was great and being a non-ny car its body was in great condition. Dont regard the naysayers in the reviews, give RAK a try.
I had an amazing experience here! In love with my car. GREAT Prices!!!
Great customer service and great people. I’ll recommend them to anybody!
Excellent Sales & Service! They do it all!I would definitely recommend this auto shop to friends and family!
Very Respectful and efficient staff members and also good quality cars ! I highly recommend this place
10/10 I had a great experience while shopping for my first car, they were all very nice and friendly!
Outstanding service and prices. These guys were awesome and very helpful.
Very good customer service they will take great care of you ! Thank you to Tafik and Ryan !!
Just purchased a Toyota sienna from them and it was an amazing experience they are very friendly and work fast.
Great service and good communication. They are honest, which is hard to find in a mechanic.
Went in for an oil change...painless, easy, quick service. Highly recommended 👍🏼
Great people! Very helpful and very nice! Just got a car and Im so excited! Thank you very much for a new car!
I purchased a CR-V from them which was clean and very well taken care of, Ryan is very friendly and informative as well as his father. Definitely recommend Royal Auto Center for your future purchases.
Sooooooo happy with my purchase!!!! Tawfik is the man, whooooooooohhh.
Amazing business and great sales thanks so much Ryan for the new car!
Good work, good owner
Honest people and fair prices. Recommend highly.
Just bought a car from here and they are very trust worthy, respectful, honest, and very straight forward, the best place I’ve ever bought a car from and they were very responsive and that was a huge plus
Been going here for years. Honesty, expert ability to identify and fix the issue, and fair prices is what characterizes the good group here. He can also be extremely flexible (time wise) and fast if the day allows. I dont go elsewhere.
This place is FANTASTIC!!! Just bought a 2011 Jeep Wrangler. Great customer service!!!
Great place to buy a car ! Very reliable, they work with you ! Treat you like family ! Great cars lasted me years !
Great service and good price!
Excelent services . Kind Trader .
By far the best mechanic Ive met. Best includes most honest. He doesnt hide stuff from you, if he says he replaced something, he will give you the old part back or show it to you. He knows cars, period.Anyone Ive ever referred has never gone elsewhere. I think that is the strongest endorsement.
Professional Staff. Service and Sales team are amazing.
Great people! And good service!
I went here today to look at 2 specific vehicles advertised on the website. I called prior to getting there. He gave specifics on those 2 vehicles. I arrived less than an hour later only to find that those 2 vehicles were not available. The gentleman did show me some other cars and he was very nice though but I felt this to be poor business practices
UPDATE: The dealer has since contacted me but said I had done some damage to the car that wasnt there before but you can clearly see that he sold me the car with the dents and dings and that he would take out of the price how many miles I drove it and a restocking fee, which he omitted the first time I told him the car was having issues a week after buying it. And he KNEW what was wrong cause asked oh its not the motor mounts and did I change the transmission fluid? Now Im fixing a transmission issue that coated me more than the car when I initially bought it. Hes nothing but a snake in the grass. Be wary of him hell tell you anything.I wish I could give this place 0 stars. I bought a car from them Friday and the check engine light came on for the first time yesterday for a transmission issue. Im really upset because this dude knew what he was doing. I took it to my mechanic and obviously if theres no check engine light or any obvious issues its fine. But one he did not state that the car is as is, two on our way back from seeing my mechanic it had a very light hesitation when it shifted to another gear and he said thats nothing to worry about and it didnt really happen any other time. 3rd how do you sell a car with the security system disabled!? And not say anything!!!obviously the way its shifting has gotten worse since then and Ive tried to contact him multiple times and its either a busy tone or he just doesnt pick up. Be careful this guy is a snake and will sell you something while grinning in your face saying nothing is wrong with it. I dont know much about cars and he took advantage of that and its only been 3 days since Ive I had the car.
Great Experience, very helpful and honest.
Excellent business, always go out of there way to help you. Or lead you in the right direction.
Much better, great service & I love the car.
Royal Auto CenterIs a Great place to Buy a car, Im now in my 2nd car from them, If I very had a issue The Owner/ Mechanic was always helpful and repaired my car with No problem. I highly recommend Getting a vehicle Here, there A Small dealership and Have Many options in A SUVs, Pick ups Mini Vans, Small cars, Mid size, luxury cars, Etc. 😃
Great job Ryan, Daniel and Toufiq
Great cars with great prices!!
Great service, solid cars
Great service, very nice people.
Always the best service.
Good Mecanic, good price
Nice selection
It was ok.
Is the worst dealership ever
Excellent
Excellent