This place is amazing. Better than online and their rep Vicky is awesome! Try your bed before you buy it.
We had a problem with our old mattress that we bought in August 2020. Went back to the store, and they gave us mo problem with the warranty and help put us in something better. Gave us knowledge on the difference of the mattress. Great customer service. Thanks for your help.
Quick easy process. Walked in and told Vicky what our issues with our current bed are and she helped us find something to fit our needs and budget. Will definitely shop here again.
Vicky was extremely helpful. She took the time to try and get us sleeping in a comfortable bed! Cant wait for it to be delivered!
Needed to get a new mattress and adjustable bed. Tim, was so patient, and helpful. If you know of anyone needing new mattress, or anything Mattress Warehouse sells, make sure to ask for Tim, Very informative and truly loves what he does. It shows. Made sure we ordered quality on a budget.Thanks Tim.
Tim was amazing! Bought my very first mattress on my own and he made the buying process so easy! I saved so much money!
Tim is fantastic! He really knows his stuff. Very pleased with our experience.
Vicky was awesome!! I had not purchased a mattress in over 20 years. She was very knowledgeable and helpful which made our experience great. We purchased a mattress, and cannot wait to get it delivered. Thank you Vicky!!!
Doug was so knowledgeable and helpful in our mattress selection process. The mattress is perfect for comfort and height. Best place to buy a mattress.
Had some shipping troubles, but the people here were diligent and able to take action and correct the issue. Also, sleep outfitters was kind enough to compensate me for my troubles. Would shop again.
She was very good and helpful. I felt like she really listened and ended up leading me and my wife to a very very nice bed
Vicky was very knowledgeable and kind. It was a great shopping experience.
Vicky was a great help she got everything my mom needed and wanted thank your
Vicky was very knowledgeable and helpful to help us make a choice. Awesome friendly service. Thank you.
Extremely helpful and knowledgeable of all products. Great customer service.
Totally awesome experience! So many mattresses to choose from. Got mine the same day (other stores have at least a month’s wait).EXTREMELY SATISFIED!!!Highly recommend!
I love this place!!!! Have never been to this before. Vikki is awesome!!!!!!! She really is. Highly recommend!!!!!!
Thanks to Vicky I have the best bed! Great prices!
Went in dreading my first time buying my own mattress and stressed about the process. I had no idea what I wanted or needed, and had a limited budget. Didnt think Id be buying my mattress that day. Ethan asked me just a couple questions and immediately found me my dream bed. Even managed to get the price down to a very affordable price. I have NEVER been so happy with a business or that kind of customer service. Its been a couple days now and Im still amazed. Will definitely go back if I need anything and Im telling everyone I know about the amazing experience.
Vicky in Alliance was extremely, helpful and knowledgeable! We would buy from her anytime!
Tim at sleep outfitters was very helpful and knowledgeable about what I needed highly recommended
Jenny has been the best host at sleep outfitters, it was an absolute privilege to do business with her.
Walked in to look and ended up buying 2 mattresses! Jenny was very nice to work with.
Amazing customer service definitely recommended, super friendly,very helpful was able to get us in a new bed!
Very quick and painless friendly service
Doug was amazing. Answered all of our questions and helped us through the process. Delivery was free and in only 2 days during a holiday. Highly recommend him for your sleep needs
Same day pick up, great experience, would use again 100% !!
Im a very picky shopper! The gentleman that was helping us was very nice and he answered ALL of my questions wich was alot. Very satisfied cant wait til I sleep in my new bed!! THANK YOU!
I walked in not knowing what I was wanting in terms of a mattress, and Ethan was able to help me find exactly what I wanted! He was super helpful and professional. I was able to get a great deal in a short amount of time and felt comfortable with my purchase. 10/10 I will definitely go back for my next mattress!
Had a great experience at sleep outfitters. Dave was our salesman who answered all of our questions. I would highly recommend getting your next mattress here.
Very friendly and quick service. Thanks Vicky
David Carnes was very helpful and knowledgeable. Enjoyed the entire experience. Felt safe with the whole sanitized environment!
We had a great in store experience. Salesperson Dave gave us very valuable information and was friendly and professional.Highly recommend this business.
Stopped in first to Tim then came back and saw Dave. Both very helpful and cant wait to enjoy the new mattress!
Nice place. Found what I needed and was able to walk out with a mattress that day!
Went in to buy a new adjustable bed. Spoke with Ethan in the Alliance branch. He was very knowledgeable about all the beds, very friendly, patient, and great to talk to. Highly recommend.
Dave did a great job. Looking forward to restful nights. Great job Dave, thanks for helping us out!
Went great, got exactly what I was looking for. Ethan was honest about prices and didnt beat around the bush. Definitely going here for my next purchase.
Recently visited the store, knew kind of what we wanted. First impression the store is clean and has a lot of choices. Ethan was very courteous, knowledgeable and patient with us. He has gone out of his way to make our purchase one we could enjoy. Delivery was free for $599 and removal of $19.99. Drivers we right on time set up and removed in a short time frame.
Such a great and comfortable place to shop! Ethan was awesome and able to guide us towards something that fit our price range. We love our new mattresses and will definitely be shopping here again! :)
I had an amazing experience at sleep outfitters. Ethan was absolutely fantastic. Very friendly I recommend anyone to go here if theyre looking for a new mattress. Ask for Ethan he will get you exactly what you are looking for and make sure all your needs are met.
David is great. Got a good mattress for a good price
Ethan was great!! He helped me pick out the perfect mattress, the process was very smooth.. great customer service!! Will recommend to friends and family.
Very pleased with everything about our buying experience at Sleep Outfitters. We worked with Tim King and couldnt be more pleased with the service he provided. Tim had deep knowledge of their product offerings and was helpful and patient as we made our decision. The store followed excellent safety practices during the pandemic. We felt very safe.
Dave did an amazing job...We got in and out.
Mr. Ethan Gordon is a phenomenal salesman.He went out of his way to answer all of our questions and was patient with us on top of that. He’s easy to talk to and puts in the effort to make you not feel like a bother.5 star employee for sure!!
Tim and dave were so helpful and resourseful. Got a brand new mattress
Very knowledgeable and helpful. A joy to work with.
Tim at Sleep Outfitters was great! Very knowledgeable and helpful. Let me explore without any pressure.
Tim at the alliance branch was very helpful picking out an adjustable base
Ethan was awesome. Very professional and considerate. He listened to our sleep concerns and fit the perfect mattress to our needs. I ❤️my pillow too🤗
Ethan was awesome. He was informed and helped use pick out the perfect matress.
We have been shopping around for awhile now. We have been to many different mattress stores in many different locations. This store is very clean & in a great location. Mark Haluga was very friendly & extremely helpful both times we came to this location. He made us feel very comfortable trying every bed we could to make sure we were happy with our decision. Once we made our decision on what bed we wanted, this was the best location to get the best deal. We are still waiting for the bed to be delivered, so I will update this review once we have tried the bed we chose for awhile. For now, this store has won our loyalty for sales. A big Thanks to Mark for all his help.
Recently purchased a new bed from the Mattress Warehouse and I must say I am very happy that I chose this location to make my purchase. Mark was very professional and polite and thorough in explaining everything to us. The facility was very clean and well kept and I highly recommend this place to anyone looking to purchase a new bed/mattress. Wonderful service!
Fantastic experience here at Sleep Outfitters. Came in not exactly knowing what I wanted to get. Mark Haluga was very helpful in decision making. Any questions that I had were answered without a problem. They know a lot here at this store. Definitely recommend to anyone looking for a mattress for a good price. Certainly would do business here again!
We have been looking for a king sized bed that was reasonably priced for about a year now. The first thing I noticed walking in the door was the sign that says free delivery for 599 or above. I knew I would be buying a mattress for over that price so I knew that free delivery would be a big perk to the deal. We live in Alliance and had thought about going to a few stores in Canton but knew the delivery fee for a King Sized bed would be a lot. Plus, I liked to support businesses in this area. This store is smaller but has a nice selection of mattresses. I had never been in the store before and thought that it was well managed plus very clean. The restrooms were also very clean. When started looking around we weren’t bombarded at the door by a salesman, which was nice. I was nervous I would be scammed into buying something outrageously expensive while trying to make excuses to get back out the door. It wasn’t like that in this store, once we made our way up to the front a gentleman named Mark has approached us and gave us more information. He was very knowledgeable, assessed what we liked in a mattress, asked how we slept so he knew if we would like a firm/plush, and he was not pushy with the sale. Once, he showed us what he thought would work best for our sleeping habits and price range it was like magic when I laid on it to test it out. He did a good job knowing what would work for us. I didn’t want to spend anything over 1000 dollars and ended up buying a king sized bed for 900 including the box springs/frame plus delivery. I thought that was pretty great for a King. The checkout process wasn’t hard either, it was easy and quick. Delivery will happen the next day if it’s not a Tuesday or Wednesday and they will set it up for the customer. You can also have a bed removed for $19.99. Buying our first expensive bed, this was a really pleasant experience. Mark was a great salesman, very kind and knowledgeable. I would recommend this location and buy from this store again. 😊
Tim was very knowledgeable, friendly, great guy to deal with.
My wife and I have bought 3 mattress sets in the last 4 years from this place. We are happy with the service, price, and quality. We purchased a queen set yesterday and Mark Haluga did a great job helping us and getting us out of the store in reasonable time. I would highly recommend this store. Thanks Mark for great customer service!
We stopped in on a day out to see what was in stock on sale, spoke to the store manager Mark Haluga about our price range and type of mattress we were seeking. Mark was quick to listen and see what he had in stock. In 20 minutes we had a mattress picked out and were setting up delivery option. Very happy we made this quick stop, thank you Mark!!
My husband and I purchased a matress 6yrs ago. The matress was dipping in the middle and was uncomfortable to sleep on. We decided to just buy another one. We went into Sleep Outfitters to shop. Ethan helped us find a matress we liked. We shared that we were disappointed with how long the previous matress lasted. Eathan went to write up our new purchase a informed us we purchased the old mattress from Sleep Outfitters but a different location. Eathan recommended us apply to get the matress WARRANTIED. We walked back into the store with our warranty ticket and applied it towards our new mattress.
Mark was very patient and knowledgeable. We spent a long time trying out mattresses. He was not pushy and answered all of our questions. Store was neat and clean.
Was very helpful
Ethan was a great help in finding the perfect fit for my mother’s mattress, and we will definitely come back for any other mattress or bed related needs!
With everything going on and the rude experiences weve had at other stores, I was shocked by how considerate and polite The employee Ethan was. He helped us choose the bed that fits us right and although we havent been paid yet. Well be back for the matress he showed us. Thank you for the experience. Awesome service.
Went to the store in Alliance just to look at pricing and we spoke with the manager Ethan he was so knowledgeable and such a great personality we ended up buying two mattress he gave us a great deal. Could not be happier in fact we ended up upgrading our one mattress.
Dave did a great job!
Ethan was our salesman and he was very knowledgeable and extremely helpful in getting my dad the right mattress.
Mark, the store manager, was very informative and kind. Cant wait to get our new mattress & love the 120-night comfort promise.
Tim was very helpful, made the shopping experience easy and stress free.
Shopped this store and a few others last Friday for a new mattress/box spring set for my wife and I. The man working, gave us the best deal of any store that we had stopped at. (Funny how they can knock so much money off of an item to make a sale) BUT... he was one of the biggest a$$holes I have ever met. Went to big lots and spend more money on probably a lesser quality product just because there was no way I was giving that man my business. Would give zero stars if I could. Do not recommend. I created a google account just to leave this review.
Just worked with Mark today and purchased a mattress set at a great price with great financing. Mark was helpful and when I told him my price range he only showed me things under that. No pressure and no well this is more than you can afford but heres this mattress. We will have it delivered in two weeks, if anything changes Ill edit this post with that information.
Great staff and good experience
Ethan helped a ton finding me a mattress, he was kind and knowledgeable along with a wonderful personality
Tim is GREAT! He was very knowledgeable, patient with all of our questions and concerns, conscientious of what our specific needs were, and helped us choose the best mattress for ourselves. He is very thorough and explains every step of process, from purchase to delivery to warranty information. We had a great shopping experience here.
I have purchased three mattress and boxsprings and am very pleased with the attention and service given to me by Mattress Warehouse in Alliance. Mark in sales and the delivery service do a great job. Thanks.
I was indecisive on a mattress to buy for college so I called Sleep Outfitters, I spoke to Ethan on the phone and he helped me choose which one would work the best for me, super nice guy. I’ll definitely be in soon to purchase one.
Mark Haluga at the Alliance Ohio store was very helpful. The delivery men were polite and fast.
My wife and I worked with Tim on getting our new bed. He was patient with us as we tried out probably half the mattresses in the store and listened to our specific needs to guide us to the bed that worked best for us at a price that didnt break our budget. Overall, great experience getting a great bed at a great price.
Excellent experience!
Great shopping here, Our salesman Tim was a very knowledgeable. He took the time to explain the differences with everything and worked with us for our budget. Financing was simple, delivery and set up was quick and the gentlemen delivering were polite and professional.
Just want to say what a pleasant experience it was to buy a Mattress at The Mattress Warehouse In Alliance, Ohio today! Thanks Mark Haluga for everything!! Will definitely recommend this store to our friends and family!Thanks again Mark, Debbie & Phil Cox
Got us great mattress, great price delivery & removal 0 % financing 12 months
Can not recommend this place enough loved the sales woman nice decent products
Bought our TempurPedic mattress last year. Our salesman was amazing. The people who delivered and set up the mattress were quick and extremely polite. I highly recommend.
I had a wonderful experience buying a mattress from your store in alliance. Mark was so friendly, knowledgeable and gave me a great price on my mattress I just want to acknowledge him for his wonderful customer Service !!! Thank You Mark !!
We went to Mattress Warehouse just to look but after talking with Tim King we ended up buying that day. He was very helpful and took time to explain all the bed choices. We really enjoyed talking to him.
JC was great, very knowledgeable and helpful! Excited for our mattress to come!
Awesome staff and even more awesome deals. Definitely the place to go, the certified mattress specials cant be beat and Mark was above and beyond helpful. Im so excited for my tempur-pedic! I was in the store 3 times between selecting and paying for my mattress and Mark was so kind and patient, even when I changed my mind on which mattress I wanted the day after I made my purchase. Changed it with no questions asked! Mark went out of his way to communicate with the warehouse about the mattress I was looking, and communicated back to me promptly. A mattress is a big purchase regardless of your price range, I would definitely recommend Mark at Alliance Mattress Warehouse to anyone. Would return for any future needs!
Mark was very helpful and knowledgeable. Purchased a nice mattress for a fair price. Would recommend to others.
Mark Haluga was very easy to work with, had a very high knowledge of the products he was selling and it made for a very easy, enjoyable purchase. Will be using these guys again in the future for sure! Would reccomend!
Mark was very helpful. Have us great price on a new bed.
Great people & awesome prices!!
Very satisfied with my purchase an the complete dealings with Tim
Mark was extremely helpful and knowledgeable!
Great people!!!! Thanks guys.
JC was a pleasure to work with
Great service with mark
Mark is great love new bed