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Precision Overhead Garage Door Service
5950 Shiloh Rd E suite d, Alpharetta, GA 30005, United States
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Precision Overhead Garage Door Service
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Ma
Review №1

Called Precision to fix a broken spring on our garage door. Dustin came out the same day and was very professional. He honored our request to wear a mask as we have an immune compromised child. He quickly assessed the problems and fixed the door. The door works even better than before and he even took care of a wasp’s nest for us! We are very pleased and definitely recommend Precision. Thanks!

Ra
Review №2

Ryan was on time and very conscientious of his work. He was professional and knowledgeable. Ryan answered all our questions we had. Very pleasant and friendly. Thank you for a great job.

Lo
Review №3

Called in the morning as two garage doors were not working. Set up a meeting for the same day. Shaun called before he showed up to let me know the exact time he would be there. He showed up right on time and figured out the issue rather quickly. Shaun gave me 5 different options with pros and cons of each with a breakdown of price on each. We settled on an option and he fixed the issues right there on the spot. He stayed and help me set everything up and gave me a walk through. Add it all up and you get a first rate experience. No need to call around just call Shaun and you will be all set. Thanks Shaun. Stan.

Th
Review №4

Fred G. and Chris did an excellent and superior job dismantling the old garage door and installing the new one. Both men were personable, professional and knowledgeable about the product and job. My wife and I were incredibly pleased with the technicians, the process, and the final product. Also, Kudos to Carlos A. for his knowledge and experience and for taking the time for us. And thanks to all the backroom and administrative personnel for whom we were in contact for making this one heck of an enjoyable experience. AAA+ to all.

Er
Review №5

My tech was Colin A. I greatly appreciated his professionalism and thorough customer service. After calling to let me know he was in route to my house, he turned up exactly on time, completely inspected my garage door, and determined that both of my springs needed replacement. He then gave me an exact quote and resolved my issue in short order. Had me inspect and try door to ensure I was satisfied before payment. Colin represents his company very well, and I certainly will use Precision Overhead Door’s services and products again!

Ul
Review №6

Precision Garage Door Service came through when no other company could or would. I called yesterday and was able to get an appointment for today. The precision employee, Joe H., called me when he was 30 minutes out. He was prompt and very professional. He provided options for me as far as my service was concerned by showing what was immediately needed, what was advised, and what could wait. He made sure everything was to my liking before he even packed up. I really appreciate the experience from the initial phone call to the service call. And to top it all off, the price was within my budget!

Ta
Review №7

Fred G. was very professional and knowledgeable. He was informative and made sure we understood the garage doors installation process. After the work was completed Fred went over the warranty and maintenance. I really appreciated his hard work to make sure we were pleased with the new doors. I will definitely recommend Precision services to others.

Tr
Review №8

Our experience with Precision Overhead Garage Door was fantastic. The Service Technician, Shaun, was very prompt, and stayed in communication with us ahead of his arrival to ensure no surprises. Extremely courteous and knowledgeable. Shaun quickly diagnosed the problem with our 15 year old garage door opener, and then proceeded to provide us with our repair options from least expensive to more expensive. I assumed we would have to schedule a separate date to actually perform the repairs but Shaun came completely prepared to make all the necessary installations and repairs immediately right there on the spot. The new LiftMaster opener Shaun installed is fabulous and extremely quiet and comes with some unbelievable features. This is the best experience we have had with any home contractor in the 15 years we have lived in this home. Outstanding work Shaun and Precision Overhead Garage Doors! Thank you!

Mo
Review №9

Was able to book an appointment the same day And Gentleman showed up on time. Presented me with three options. Excellent service!!!

XI
Review №10

This company such doing a good job, and I just call in the morning they come very soon! I give 5 stars because the guy Dustin B is very nice and doing very good job!

Li
Review №11

Mr. Carlos, thank you so much for your professionalism, patients and kindness! I highly recommend Precision overhead garage and door service to everyone in Georgia. This is an on-time, knowledgeable company, that is well deserving of a Five Star rating.From a satisfied and happy customer!!

Dr
Review №12

Rick was our installer. He was a really nice guy knew exactly what he was doing. The end result was really well done and we have fabulous new garage doors. He showed up on time and cleaned up after himself just as I would’ve hoped!

Ga
Review №13

My experience with Precision was excellent, from the beginning to the end, everything went smoothly. The salesperson Mike and installer Clayton were both very knowledgeable, professional and friendly. I got three quotes and Precision had the lowest price and fastest service.

Da
Review №14

Sean was great! He explained everything that needed to be done and provided options of how to fix it.Precision was recommended to me by a couple of people and I am glad they did. I will definitely use them again if I need garage door service.

Mi
Review №15

Needed check on squeeky door (non-emergency). Sharkey came out same day. Tightened spring and general tuneup. Alls better now!

Gw
Review №16

Prompt called as advised, arrived as promised. Engaged me, asked if I had questions then filled me in on action plan.Timely completion of job both Craig and Fred were very professional. Based on my experience with them I would recommend Precision.

Mi
Review №17

Great, fast and professional service. Was very knowledgeable and came with everything to get the job done. Very pleasant experience. Would definitely call them again and recommend them to others.

Ro
Review №18

I had to get one of my garage door lifts fixed. And right from booking the appointment to having someone come over was easy and efficient. Thomas Botts was the technician who came and not only did he explain what the issue was, he also provided options and recommendations. Never did he force what should be done and left the entire decision to me. What I really liked was that he was prepared to address any option and get it resolved right there and then, rather than having another appointment to come and address the issue. Thomas did a terrific job in getting the work done and spent enough time to ensure the job was done well and even provide all the post work information. The price was fair and quality of the work was great! Highly recommend this business and Thomas!

Va
Review №19

Clayton called first and arrived promptly. He was very knowledgeable and got right to work. He gave me a predicted amount of time to complete the project and actually finished earlier than expected. Right now, I can tell that the work he did will be a big improvement.

Br
Review №20

Great work and representation by Precision. Chris Caban was great with the estimate process. As well, Vincent Smith was an amazing installer. Both knew their product(s) and did a great job. I highly recommend this company!

An
Review №21

Greg came out late in the evening, called and arrived when promised, and got us out of a real jam! He was courteous and professional all the way through. The quality of the work was perfect. Highly recommended!

Br
Review №22

Colin was great with his explanations of parts and service needed. Whether I asked a question or not he helped me understand garage door maintenance to ensure lasting performance from his fixes!. Thank you.

JJ
Review №23

Mr. Vincent Smith was very professional with knowledge of doors, service and installation. Very impressive service. Thank you.

Ca
Review №24

We had a completely broken spring, Ryan Hudson came out and were very professional; conversational and he knew his work. Thanks Ryan, job well done!👍

Pa
Review №25

Victor is just the nicest young man I have met in a very long time. He is very knowledgeable and very thorough and very polite. It did not take him long to sort out the problem we were having with the garage door at our rental.property. I would highly recommend Victor and Precision door to all of our family and friends.Pam Jordan.

Su
Review №26

Very pleased with this company. Excellent customer service with quick turnaround time on repair/replacement. Would highly recommend!

Br
Review №27

Thomas arrived between the allotted window. Presented me with 3 different options and got my garage door fixed quickly. Great job and great experience.

Ph
Review №28

Ryan Adams, was excellent he introduced himself when he called 30 minutes before arrival time. Very nice Gentleman, after installation of my new Garage door and opener he explained everything in detail answered all my questions. I will recommend Precision to others!!

Ja
Review №29

Ryan was very professional. Work done in timely manner. He also left garage clean. Ryan was very patient answering questions and demonstrated how to use the new door. Highly recommend.

Mi
Review №30

Ryan Adams our technician was professional and courteous! He answered all our questions and installed our garage door and opener in a very timely manner!

Bo
Review №31

Colin was very efficient, quick and professional at all time. He did an outstanding job on repairing our garage door. Has off to him.

Ka
Review №32

I’m super happy with the services from the company. I called them for a issue with my garage door and they were able to send across an expert next day morning. We had Shaun come over and take a look at issue and he did a complete inspection/ diagnosis in like 15 mins and explained everything there is about garage doors and spring system. We did a torsion rebuild package and the whole thing was completed in an hour or so. They also have pretty good warranty packages. Happy costumer.

Ab
Review №33

The technicians were polite and professional and did a great job.

Sh
Review №34

Ryan Adams was great!!! He did an awesome job installing my garage doors and new openers. I will surely recommend Precision (Ryan) to all my friends.

Ti
Review №35

Shawn at Precision Door Alpharetta installed an amazing garage door system to replace my 22 year old garage system that was inoperable. My old garage made so much noise and now my new garage system is almost silent when opening and closing. We had to leave for vacation and Shawn installed the garage system while we were gone and then came back after our vacation to walk me through the features. A neighbor recommended Precision Door to me and I felt very good about the company the minute Shawn step out of his truck. He was professional and very personable with superior knowledge of garages doors systems. There were 3 options presented to me for my replacement, but at no time did I feel pressured. Shawn thoroughly walked me through the details of each choice and then left it up to me to decide. Like my neighbor, I would highly recommend Precision Door and better yet would highly recommend Shawn to install or repair your existing or new garage system.

Er
Review №36

Ryan Adams did an excellent job installing our new doors. Professional, courteous and knowledgeable. Very happy with our investment and would recommend Precison.

Er
Review №37

Vincent Smith and Craig Killings was so professional and their work was awesome 👏🏽 Top notch!!!! They are definitely assets to the company!!!! They moved effectively and went above and beyond!!!! Did a great presentation on how the garage door worked, the app, and how the maintenance goes!!!Talk about 5 star service!!!

Jo
Review №38

Fantastic experience from Paige in Customer Service as well as Fred and Chris the installers. I would recommend to my friends and family.

St
Review №39

Ryan and his team were absolutely perfect and professional. Excellent service...very efficient and friendly. I am so pleased with my new garage door.Thank you for the great service and professionalism.

De
Review №40

Precision was great. Mike was honest, ethical and had a great work ethic. He programmed everything before leaving. Even liked our dogs. We’ve used them in two homes now and would never need to look elsewhere. Another company quoted $3,000 and made up things that were wrong. For 1/3 the cost, in less than 24 hours, we have a super quiet and well functioning solution. Thank you Precision.

Me
Review №41

Very efficient and great service from the initial call to the quick same day service. Amazed that the technician had everything that was needed on his truck - springs, new motor, etc. Tech was friendly, very knowledgeable and explained everything clearly. Thanks to Dustin B for a job well done!

Ji
Review №42

Technician Thomas Botts was excellent. Explained all the options and got the job done in a very timely manner.

Ta
Review №43

My door was professionally installed by Ryan Adams. He called 30mins prior to arriving and was very courteous. I appreciate his hard work. Thanks Ryan A. And thanks Winfield for the sale. I would definitely recommend Precision Doors.

Ma
Review №44

Dustin was extremely professional and fixed the issues with our garage door. I would highly reccomend this company for anything garage door related. He arrived quickly and my garage door functions as new. I will be contacting them for all future issues with my garage door.

Je
Review №45

Fast, efficient, and friendly is how I can some up the service Anthony provided. His knowledge and expertise allowed us to make a decision based our needs. Highly recommended!!!

Co
Review №46

Our appointment was much later and the installer arrived earlier. After Anthony Watts installed our opener he programmed everything that needed to be in sync. He showed us how to work everything. He was friendly and helpful. He seemed interested in what he had to do.

Me
Review №47

Our garage door suddenly stopped working. We called Precision and they were out to us the very next day. Shaun Sewell was extremely kind, courteous, and knowledgeable. He thoroughly explained the issue at hand and was able to completely fix and repair our door the same day. Shaun made sure we understood how to maintain our garage door and left his personal card with us if we ever needed anything. Because of Shaun’s detailed service, I’ll never use another garage door company.

Ro
Review №48

Colin was very professional and knowledgeable. I would definitely recommend him and this company.

E
Review №49

Couldn’t recommend this company more! Not only did they work the appointment around my crazy schedule, Shaun was here early. And the best news was he was able to fix my garage door opener rather than replace it! He didn’t try to sell what I don’t need. Thank you all so much!

Di
Review №50

I am pleased to share that Precision Door exceeded my expectations today in installing a new Wireless Keylless entry system and providing over due maintenance to garage doors. The doors were so much quieter and rolled smoothly with opening and closing.The technician was Sean Sewell - Master Technician. The appointment was easy to schedule and Sean called when he was 20 minutes out. Thanks!

El
Review №51

Precision Door came out today to install our new garage door. George P was on time, polite, and efficient. The door was installed in 2 hours as he said it would be. He thoroughly explained everything and it looks great! Thank you George and Precision Door!

Ch
Review №52

Just had all new garage door parts replace except the door and motor. Shaun was my service tech who did a great job of explaining how the parts work and which ones needed replaced. I would recommend Shaun and Precision to anyone.Chad

Al
Review №53

Craig and Clayton installed our new garage doors today (7/14/21). They got right to work after introducing themselves and very professional. They went over the features and asked if we had any questions before they left. We are pleased with the job performed.

S
Review №54

George and his team were superb! They were timely, quick, thoughtful and respectful of my garage. Cleaned up after themselves, made sure everything was installed properly and in good working order. Then spent the time with me to explain the details of their work. I highly recommend George and Precision Overhead Garage Door Service!

Sa
Review №55

Excellent service as always today. Dustin was professional, efficient and personable. He replaced / programed a new remote garage door opener and left his number with me for future garage door problems.

Er
Review №56

Greg was knowledgeable, efficient and good-spirited while doing careful work and a great job. Precision Door’s service responded quickly and helped with all of our problems.

Fr
Review №57

The service man was wonderful, friendly, and very professional! Love my new garage door. Looks amazing!

Gi
Review №58

Excellent personalized customer service. Thomas explained our options step-by-step and did a fantastic job on the actual repair. Will definitely recommend to family & friends. Very satisfied with my experience from beginning to end!

Ca
Review №59

Our new garage door was installed a couple of days ago, and we are very pleased. Great service, fair price!

M
Review №60

Greg did a great job. Very professional and well done. Highly recommend.

Ge
Review №61

Ryan Adams, the installer, was friendly, knowledgeable, and thoroughly professional during his visit to provide us a new garage door. I can say, without equivocation, that everything about the visit was positive.Gene HolderNewnan, GA

Ad
Review №62

Anthony was very knowledgeable about all aspects when it comes to garage doors. Replaced our old unit with a new one very quickly. Customer service was top notch. Will recommend Precision to anyone that need garage door work.

Ja
Review №63

This is my third door installed by Precision. The quality of the door is very good and they hold up with time. Pricing is very good for an installed door, however it did take a while for the door to ship from the supplier in this covid world. But, when it got here, the color was correct, size correct, and windows were correct. This most recent door was installed in my new shop. Clayton did a great job installing it quickly, probably 90 minutes start to finish. He cleaned up all his mess, boxes and all. The door operates smoothly and easily. I would recommend Precision to anyone needing a garage door.

Je
Review №64

Michael was professional and very efficient. He gave us the option of repairing our 20 year old unit or installing a new unit for slightly more than repair would have cost. Precision was my 2nd quote. 1st quote from a well known service provider was much higher for a new unit and did not give me the option of repairing my old unit. Michael at Precision also had a new unit with him, and installed it in about an hour. Working great now, and I will call Precision 1st next time!

jo
Review №65

George, the installer was a great fellow and he did an outstanding job. Friendly, knowledgeable and super professional. He left the place cleaner than he found it.

Ev
Review №66

Shaun Sewell did an excellent job. Outstanding work, totally silent openers installed, and a super easy process to get the job done. HIGHLY RECOMMENDED!!

Da
Review №67

Response time was beyond expectations. Opener affected by the storms in the area - apparently lightning burned up the unit. Technician was friendly, informative, professional in every way. Replaced in a few minutes and I was back in business. Thanks!

St
Review №68

EXCELLENT SERVICE!!!Knowledgeable, Fast, Great Customer Service.Thank you Mister Plemmons.

An
Review №69

My wife and I were super happy with the installation in the job that they did. Keep up the great work highly recommend this company

Li
Review №70

George Plemmons installer plus associate.Thank you so much. Polite, prompt, fast, cleaned up, answered questions, even told me where I have an ant problem!!Im a repeat customer over the years.Can I make a shout out to Winfield who made the initial visit. Thank you for your extra effort.I can sleep now!! Been a rough 2 weeks without protection and feeling secure.Thanks all.😄

Ol
Review №71

Dustin B. did a FANTASTIC job. The quality of work was superb!!! Cost was fair. I would recommend and use them again.

Da
Review №72

We love our new doors! George Plemmans and his team were like machines! Install was done professionally and efficiently and both installers were very polite and friendly. I highly recommend Precision Overhead Garage Door Service and the George Plemmans team for your next garage door installation. A+++

Er
Review №73

Carlos did a fantastic job and explained everything thoroughly!

Ri
Review №74

Prompt service and fair prices. Technician did a good job and was prompt and courteous

Ni
Review №75

I cannot express how much of a pleasure it was to deal with precision garage doors. Everybody from the first call, to the sales person, to the installer, to the last call to make payment was an absolute pleasure to do business with. Extremely professional, very prompt, very informative, and very helpful. If I could give them 10 stars I would. I would highly recommend precision garage doors over any other garage door company!

Da
Review №76

George and his partner provided excellent service beginning timely arrival and efficient installation. We are very pleased with the new garage door and with everyone at Precision Garage Doors.

Do
Review №77

Called next day Jason arrived at my home to give estimate, I did not meet with him but my wife was very happy with him. They gave us a great price to replace 2 garage doors, 2 days later George Plemmons arrive at my home to install the doors. George was very personable and within a few hours removed my old doors and installed the new ones. He did great work, cleaned up afterwords didn’t even know work was done except having the new doors. I would recommend this company.

Sc
Review №78

My wife and I are in the process of selling the house. We had some items from an inspection report. Thomas helped us understand the issues and gave us some options for the repairs needed. Thank you!

da
Review №79

Very pleased with the installation of the new garage doors. GeorgePlemmons is a professional, and did an awesome job Thank you for a job well done

Fr
Review №80

Mr. George Plemmons is a skilled craftsman from Precision Door Service. He installed two garage doors at our home just recently. He did a fantastic job. He cares about the work he does, from the prep work, the install and the clean-up. Everything he does is top notch! Because of him I highly recommend Precision Door Service.

Da
Review №81

Jeremy was professional and installed the new opener quickly.

Sh
Review №82

George Plemmons and his partner did a great job. Very meticulous and you can tell they take pride in their work. Highly recommend!

Da
Review №83

Our new garage door is amazing! I called with a problem with my garage door. It was 16 years old and on its last leg. Precision came out the very next day and ordered a new door. They were back within the week to replace it. Clayton was great! Very knowledgeable and professional.

Co
Review №84

Great service! Explanation of service and product was good and installation was quick! Would definitely recommend!

Er
Review №85

David was great! He was right on time, figured out the problem quickly and fixed my door within two hours. Great company, great guy, highly recommend.

Le
Review №86

The rolling store front manned by the salesperson Winfield Johnston was perfect. Winfield was very knowledgeable about the product and we could see many options on our house before placing the order. Installation was on the scheduled date and office personnel kept us informed. The door installers - George Plemmons and Gwayne Wright were very professional and installed 3 doors/new rails/door openers in 3.5 hours. They even programmed our 2 car’s rear view mirrors for door opening. My wife and I VERY happy with the product and installation and would recommend Precision.

Ro
Review №87

Nice door, Ryan Adams was super nice and did a fantastic job!

Al
Review №88

I wanted to give kudos to your company when installing our garage door. Craig K and Vincent Smith were excellent employees and worked professionally and very well together. I would definitely recommend this company.

Lu
Review №89

My garage door spring broke on a Wednesday night and I called Precision the very next morning who scheduled a mid-afternoon call with Master Technician Shaun Sewell. Mr. Sewell called me and advised he could come late morning to inspect and when he arrived he was professional, friendly and exceptionally knowledgeable. He diagnosed the issue right away and showed me what parts were needed, showed the parts he was going to replace them with and really educated me about the door and system itself which I greatly appreciated. Before starting the work Mr. Sewell provided me three quotes for the job and did not try to hard sell the most expensive. After picking the option right for my needs, he began the work immediately and completed it in a short time. After the repairs he went over what he did, gave tips on how to look for future issues and explained Precision can respond to any follow up or new questions or needs at any time. Shaun Sewell was an excellent representative of Precision and I will use them again. I was extremely satisfied and recommend them to anyone in need of repair or even new doors. Top notch and great job!!

An
Review №90

Shaun at Precision Door Service was fantastic to work with! He did a wonderful job explaining exactly what caused our garage door issue and the benefits of upgrading our garage door parts to avoid future problems.

Je
Review №91

George arrived on time, was pleasant, explained what he was going to do and finished the install in a timely manner. The door looks fabulous!

Cl
Review №92

Excellent install and very professional. The new door looks great and is low maintenance. When the install was done the installer wiped off all the finger prints and cleaned up any debris.Before they left they let me operate the door and gave me advice on maintenance of the door 2x annually.PERFECT !!!!!

ji
Review №93

Took about to Weeks for them to Come which is normal do to the high volume and placing order for garage door, The installation guy came earlier and for the job finished in less than Two HOURS, Great Price, Quality Work, New Door looks amazing & I appreciate you guys! VERY PROFESSIONAL, thank you Winfield

Ji
Review №94

Great friendly service. They are excellent!

Ja
Review №95

Thomas a great job and couldnt ask for better service.

To
Review №96

Although my garage issue ended up not being an issue. It started working again during the day, seemed it just got jammed up. Mike and the team were very professional and helpful. In the event I have future issues I will know who to go to. Highly recommend the team here!

S
Review №97

I called Precision Overhead Garage Door Service about my inoperable garage door. My call was answered with a very nice young lady (sorry I forgot her name). She was very pleasant and professional. An appointment was set and I was told that Sean would be the person assisting me.Sean called and gave me a time frame for his arrival. He arrived as promised. He was very professional as well. He explained what was wrong with the garage, and gave an estimate for repairs. I agreed. He explained everything he was going to do. Upon completion, he showed me everything that was done. He demonstrated its functions. I am so happy with the garage and its performance - thank you Precision! I am amazed at how quiet it is now!Sean, thanks again! It is a pleasure doing business with someone who cares. Precision, keep up the good work!

St
Review №98

I had a very friendly installer that got my old door off and my new one on in no time at all. Im happy with the results.

Th
Review №99

George P and his partner did a very professional job installing our new garage door. Highly recommend Precision.

Sa
Review №100

My technician was super nice and explained everything that was going to happen before doing the repairs as well as why he would do or suggest a repair. I always want to know the reasons behind something breaking now or in the future so I appreciated the detailed explanations.My wife backed up through the garage at 7:30 in the morning, I called Precision at 7:45 and they were out at the house by 8:30 with the repair done at 10:30.Couldn’t have been a better experience.

Information
36 Photos
100 Comments
4.8 Rating
  • Address:5950 Shiloh Rd E suite d, Alpharetta, GA 30005, United States
  • Site:https://precisiondooratlanta.com/?utm_source=gmb&utm_medium=location_alpharetta&utm_campaign=website
  • Phone:+1 678-771-5973
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
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