Ed and his son personally installed and updated for free all of our system. Brinks never once updated us and it could have been detrimental. Now we are in the hands of true professionals, we now feel completely secure and safe at our business. Weve used several security businesses over the years, and now feel like we are AT HOME! Thank you Alarm Link.
Just had them out! Great service! They were quick and made sure to answer any questions before they left! I am super excited about my system!
We have used Alarm Link for 8 years for our business and our home. My daughter has recently bought a house and they put her on the schedule quickly. so she would have security in her home. My mother-in-law has also used Alarm Link for her home security. Ed, Landon and Lacey are amazing. They are professional but at the same time very friendly and helpful .When we have minor problems they always take care of it quickly. When I call the office the staff sets up an appointment as quick as possible and are friendly and polite.They inform us of updated equipment to assure the best quality for our business. I would highly recommend Alarm Link for your security.Thank you, we appreciate you.Richard, Barbara and Lauren Renteria
ALARM LINK SECURITY IS THE COMPANY THAT HAS THE BEST CUSTOMER SERVICE. GRAND DISCOUNT HAS BEEN WITH THIS COMPANY FOR OVER 10 YEARS AND STILL WITH THEM. THEY REALLY TAKE CARE OF YOU WHEN YOU CALL IN FOR SERVICE. I HIGHLY RECOMMEND THEM IF YOU NEED ALARM SECURITY, VIDEO SURVEILLANCE SYSTEM INSTALL CALL THEM!!!
AT FIRST EVERYTHING WAS GOOD... AFTER GETTING A CAMERA FOR INDOOR.. IT DID NOT WORK FROM DAY THEY TRIED TO FIX AND HAD ME BUT 400$ WORTH OF ROUTERS AND MODEMS.. CAUSE THEY SAID I NEEDED THIS STUFF FOR MY CAMERA TO WORK PROPERLY. OFFERED ME A REFUND AT FIRST AND WE KEPT TRYING TO GET IT TO WORK BUT IN THE END THEY COUDL NOT GET IT TO WORK. I DID EVERYTHING THEY ASKED ME TO DO AND DIDNT ARGUE ONCE. NOW I REQUESTED A REFUND BACK FOR THE CAMERA AND THEY DENIED ME. WONT HELP ME WITH NONE OF IT EVEN THOUGH THEY TOLD ME I NEEDED ALL THIS OTHER STUFF. I WILL BE LOOKING FOR ANOTHER COMPANY.
This is a locally, family owned security company that our family has used for over 20 years. The customer service from Landon Landers and the team was exceptional and continues to impress me each time we upgrade or have general questions. I highly recommend Alarm Link of Amarillo.
Alarm Link is a great company they installed multiple cameras in our store and taught us how to use the system and the customerService was excellent!
Amazing customer service from Ed and his team. Excellent quality equipment.
Wow! Ms Kirrie MAAM, extremely Professional in the way she dresses. Ms Kirrie maam was particularly very very Respectful &, Courteous, & Kind! Respect means a million to me, & I havent had that from a woman in awhile, whoops, sorry. Im too personal. I apologize.. Ms Kirrie maam displayed a very skillful & educated character...I appreciate this Confidence in her. I just spoke my heart! I hope its alright? Thank you Sirs & Maams. Have a nice day.
When your system goes down they ensure it’s up and working.
Beware! The contract is brutal & they lied to me & refused to negotiate or help me. Glad to not be a customer anymore.