We had a great experience buying a 2022 Hyundai Tuscon. Our sales pro, Landon Miller, was very helpful without being aggressive. He showed us how everything worked and answered all our questions. Very satisfied with the car and the purchase process.

The Tri-state team has always been faithful in helping me with my vehicle needs. From service to shopping then purchase I couldn’t be happier with the end result. Ephraim in service was kind and patient. Jason C. In sales was a great listener and insightful. Brian in finance was efficient and easy to work with. I highly recommend you to consider buying your next vehicle from this awesome team of professionals.

Edit: I changed the review from a 1 star to a 3. I would do 3.5 if I could. Chris the service manager called quickly to address the experience. I was very satisfied with his desire to make the experience better and how quickly he reached out to amend the situation. If you ever have concerns speak woth him. He gets a 5 star.The experience here was sub par if that. The staff did not communicate our needs. Needed a new key and a check engine light serviced in a government vehicle. There was no communication regarding the new key and was told they would not even diagnose the reason behind why the vehicle would not start. After words when dealing with checking out the receptionist walked put while on hold with the government agency for pay and told me if they took her off hold to answer the phone. I do not get paid to answer phones here, I am a customer. When speaking with the agency for payment she also did not even know they type or year of vehicle had no invoice or receipt in hand. They have one tech doing the the work for 2 companies and couldnt book an appointment until November.

I came to Amarillo looking for a car and these guys delivered! I visited other dealers in the city but nothing could compare with the service I got here. Definately ask for Trey Farmer he provided great service, answered all my questions confidently and helped me get a great deal on a brand new Hyundai Elantra!

Had a great experience buying out of town being from San Antonio our salesman James Diaz treated us with respect and never left us waiting when everyone was telling us NO!!! James got it done in no time best part of our buy was that it was all done on the phone and computer they even went as far as to deliver to our door steps will definitely refer anyone to him and I will be buy from them again in the near future thanks to James really awesome person god bless

I had a great experience buying my very first brand new car from James Diaz at Amarillo Hyundai. From start to finish, James and the rest of the staff made me feel completely comfortable with such a big decision. No question where I will go when its time to purchase again. I love my 2021 Hyundai Tuscan!! Thanks James!!

While searching for a family vehicle for a while now we met James Diaz there at Hyundai/Ford who helped us. He was extremely patient, kind and took his time answering all of our questions. Would highly recommend James as a salesmen and also their team from the finance manager/sales manager etc. Thanks Amarillo Hyundai.

Took my car in for some concerns I had with it. The mechanic was very friendly and incredibly helpful. He called me 3 or 4 times while they had my car over a 2 week span to let me know what was going on, things they were able to find that needed to be fixed, and his best guess on when I would be able to get my car back. I really appreciated how the shop kept me informed and made sure I knew what was going on the whole time.

Great treatment, done fast and the people are great. Highly recommend

My husband and I bought a Palisade and we love it!!!! James Diaz and everyone at Amarillo Hyundai made the experience easy. This was our third Hyundai to get from them. We highly recommend them.

Definitely recommend! One of the best services ever!! James Diaz helped me where I needed and got me into something great that I loved.

Stop for auto service. Found it wasnt needed. Service person was very helpful

James Diaz was our salesman. Im from Lubbock, I drove to Amarillo to look to buy a truck. I had a truck picked out already our salesman James had me look at a different truck. I bought a 2020 Ford F150. Best truck Ive ever had. Mr. Diaz was awesome I look forward to purchasing more vehicles from him

Needed to get a lock off my Hyundai Sonata they were able to get them off and get me a new set and under 10 minutes I really appreciate it

Pleasant buying experience. We purchased a Palisade in November 2020. Mr. Diaz made our purchase easy. Will return to Mr. Diaz for our next vehicle.

Went to trade in my truck for newer one and I was not disappointed. James Diaz was my salesman and I an awesome trade in value and can not be happier with my new truck.

Took my vehicle into trade James Diaz was our consultant and was very friendly and patient we ended up getting everything we wanted from our visit thanks again!

Went in a couple weeks ago to find my dream car/truck . Thanks to James Diaz for helping me find my dream car/truck. I’ve been looking for weeks to find the right one and if it wasn’t for him, I would of been looking longer.

Would like thank James Diaz for getting my wife into the car she wanted n did it within just a few days. Friendly environment really appreciate the hospitality anybody looking for a car this is the place to go these as been my wifes 2nd car from there

These guys were amazing!! James Diaz was so awesome and accommodating, he went out of his way to make sure my first car purchase went so smoothly!

I bought a brand new 2020 Santa Fe from Amarillo Hyundai and not even 2 years later my check engine light comes on while I’m on vacation due to an O2 sensor. I call to set up an appointment for when I return to Amarillo and the girl who answered for services was rude and told me they couldn’t get me in until Sept.13th for a check engine inspection, that is a ridiculously long time. I then told her about my concerns about driving my car with my check engine light so I am not stranded trying to return home and she had no cares, but luckily a man from the Greeley Hyundai told me the car is ok to drive back but it may effect fuel range and may give off a fuel smell but if I have to drive it too long it may mess with the catalytic converter. My car is still under warranty so it looks like it will be a costly repair for Hyundai to fix and I will not be buying another vehicle from them

They are not very helpful over the phone do not go out of there ways to help customers. 🙁

Was at tristate Ford but all the same place.

I am loving my new Santa Fe. I have always driven GM vehicles or Jeep, and went out on a limb this time. It is so very comfortable and has all the bells and whistles I wanted. Our salesperson, Cody, was super helpful and respectful our needs and wishes. We were treated respectfully and valued by everyone we dealt with at the dealership. I highly recommend Amarillo Hyundai.

I am so happy with my new Hyundai Venue from Amarillo Hyundai! The salesman, Joey, was attentive, he listened, he was honest and up front, and the entire experience was easy. They have definitely earned a customer for life.

Trey Farmer made buying a car easy and pleasant experience.

We had a great experience at this dealership. We went in Friday to look at an SUV and came back Saturday to buy it. They really try to work with you. We traded in our truck and the whole experience was fast. We worked with Jason. He was great, knowledgeable, and never pressured us.We love our new Santa Fe!

Amarillo Hyundai has the most amazing customer service regardless if it’s sales or service!Every visit has been amazing! They make sure your wait is as comfortable as it can be. You can be assured your wait won’t be long. Might I also say, “Big Joe’s” the man to see if your car needs serviced. He’s as fair as he can be. He will let you know in advance if something else needs to be serviced, tell you why and show you the problem, not just try to get you to pay more. If there’s a way you can do it cheaper, he’ll also let you know.Ha! At this point maybe I’m supposed to say, they aren’t paying me to say this. Just kidding about that but not about Amarillo Hyundai! Exceptional service all the way around. I highly recommend them!

Just bought 2nd Hyundai. Great staff,no pressure, no problems. Waiting on a 3rd.

Great service department love Joe took care of us on a cross country trip in just minutes. Absolutely the best service.

Literally the best experience I’ve ever had!So beyond thankful for the guys that helped me find my new car! Will definitely continue to buy from them in the future.

Service is lacking. Service manager isnt a people person. Cant even make appointments to get oil changed.

I went in a day before a roadtrip from Amarillo to Dallas looking for a new vehicle. I explained that I was in a bit of a time crunch and I was looking for an expedited buying experience. The wonderful staff at Amarillo Hyundai made that not only possible, but friendly and welcoming as well. The trade in of my old vehicle, negotation, and financing was completed in about 3 hours, and I couldnt be happier with my purchase or my experience. Thank you Amarillo Hyundai!

Everyone was great!

2021 New our beginning!!!!

Had a tire looked at and repaired. Very fast and courteous.

Rodger and his staff are friendly and courteous.

I keep bringing back my 2013 Veloster to make sure Im getting the best possible care for my car. They always keep me updated on recalls or any issues I may need to be aware of concerning my vehicle. Plus theyre always friendly and courteous.

I wanted to look at a truck they had online and scheduled an appt. When I got there they didnt even have the truck I was interested in. Couldve just told me yall didnt have it, and, if I was interested in looking at other trucks. On top of that, the salesman came off too strong and pushy. He didnt understand what I wanted. I already said I was looking around on the phone, so dont get mad when I dont want to sign anything. Just saying, buying a car is a big decision.I hope every salesman isnt like this because this was a disappointing experience

Roger Akers and staff went above and beyond to get our vehicle for us! Definitely will be getting referrals and repeat buys from us!!

Landon was very good at getting what we needed and fast. Second vehicle we have bought from him. Highly recommended.

I was looking at a 2020 Kona I absolutely loved. I spoke with a salesman, I believe his name was Rick. He was nice at first and seemed to be helpful. He ran my credit and after that he was hard to get in touch with. I didn’t hear from him for about a week and when he did contact me, he was rude and made a snarky comments. If you are looking to buy a car, I would suggest going someplace else.

Brought my KIA in for an oil change since the KIA dealership was closed that day. They did the job quickly and for a good price. Even got an OEM oil filter put on since Hyundai and KIA use the same ones...which was the main reason I came here instead of going to a lube shop. Will certainly be back again.

Great as always Mr justice is amazing

We had a positive experience with the staff at Amarillo Hyundai, Joel and Roger. It is our first experience with purchasing a Hyundai (Palisade) and we hope to enjoy our new car for many years!!...Thank yall for a positive outcome for us ole fogies!!! :)

Very willing to work with me on a new Limited Palisade. Absolutely beautiful car! Go see Joel he was amazing to work with! I would buy another veh from him. Thanks to Dean and Joel!!

Joel was awesome throughout the whole process. My experience at Amarillo Hyundai was incredible. I definitely recommend them to anyone and everyone.

It was absolutely the best experience I have ever had buying a vehicle. The staff was awesome and helpful. Jack Pierce went over and above helping us get into our new Escape. We had a great time talking with him and we left feeling like he did everything he could to get us into the vehicle that we wanted. Paul Willis was so good to explain everything to us and to make sure that we were getting the coverage that we would need for the life of our loan. Rhonda, the receptionist was so friendly and helpful. I plan to purchase here again in the future.

Been here twice already since weve moved here because they really make me feel like my car is actually being serviced and looked at. Joe has been super nice and helpful both times Ive been and I definitely plan to keep taking my car here!

Very friendly. No hassling and no pressure. Brian Humphrey our salesman understood our needs and worked hard to get us the best deals and rates on the vehicle we wanted. I would highly recommend these guys as they are great.John Justice, was very professional and helped us with our service needs on our Hyundai. He got our vehicle in and out in a timely manner and completed all work that was needed. Great job to these guys at Amarillo Hyundai.

The salesman, Jason Cappilla was great. He has helped me understand the options on my car and found the color and interior I asked for in one day. Im very pleased

It was very nice to feel comfortable with the process. Straight forward, honest, and safe people. Gary Salter and Tim Boggs were total professionals. Rhonda Rose is 100% sweetheart. I am very happy with my purchase and my transaction. BTW---if you wear an Alabama Roll Tide shirt you will receive 2 free oil changes from Mr. Salter. Bonus!!!

Joel did an awesome job getting us the perfect vehicle! Gave us space when we needed it and quickly answered any questions we had!

I’ve always had a great experience at Amarillo Hyundai. When my engine seized up, Joe Nash took care of me right away and was able to get going back on the road faster than estimated. Also, their oil and lube service is amazing, quick, efficient and he tells me what’s been done and also what will need to be done. When I’m ina position to buy a new car, I will make sure to get another Sonata.Thank you Joe and your Staff for your friendly and family service.

Joe was great. Very satisfied. Thanks

While I did not purchase my Hyundai from this dealership, I do get my car serviced here. Joe is very friendly and explains everything that needs done and why it needs done. Servicing my car is typically quick depending on what needs done. I love Amarillo Hyundai!

Overall an excellent experience and just wanted to give a special shout out to Donovan and Dean who took great care of us and got us into a new Hyundai Tucson. Also Tim in finance was super friendly and very knowledgeable. Great job guys!

Always a very pleasant visit. Courteous and prompt.

BEST Dealership I have ever went through!!! The ENTIRE staff congratulated me on my new purchase & they all helped in every way possible. They treated me like I mattered & that is the best feeling ever. It was all about what I wanted & I didnt at all feel like I was being pressured into any sale. THESE GUYS ARE THE REAL DEAL! Great job Amarillo Hyundai.

I went online to get information about the Ford Fiesta. I was then directed to submit an online credit check. I immediatly got an email and a phone call from Jack Pierce who was very courteous and professional. He encouraged me to come in the next day to see what he had in stock and I did. I wound up purchasing the 2014 Ford Fiesta and I LOVE IT!The original phone call from Jack was at 8:30 on Friday night & I drove away with my new car before 6:30 Saturday afternoon! The whole process was very speedy and hassle free.I later found out that the dealership closes at 7 pm but that they had held a meeting after work & that is why he was able to call me so late that evening. I feel that he went above the call of duty by calling me after having already put in a full work day.Jack and the dealership have called and emailed me just make sure that I am happy with my purchase. The general manager, Jonathan Poe even checked in with me on Monday.I will definitely recommend this dealership to my friends and family because not only did I get a new car, but I feel as though I have made new friends.Sincerely,Janice Dawn Raper

Don’t ever trust James Diaz he will tell u he can help you then make u wait until the next to tell u no he is not a great salesman he will flat out lie to you so don’t ever due business with him

Had a lot of recalls on my Hyundai I didnt know about. They fixed them all in one day. Service department kind and very helpful. I learned a lot too. I will be back but I hope not too soon. But they did a great job.

The absolute best service department I have ever encountered I cannot remember the mans name who is over the department and I really wish I could but he took my car and he gave me the truth about it and he done everything he could do that day it turns out my car has a recall issue with the engine and he got approval for a new engine that day and laid it out to me how long it was going to take to get the car fixed his top priority was my wife and myself as soon as I remember his name I will edit this post and I will give him much praise thank you Amarillo Hyundai

The staff here, including my salesman Brett, were excellent, efficient, and conducted business with a great attitude and absolute transparency. This location is a couple of hours from me, but I plan on making the drive for all of my future purchases! Thank you for an excellent experience!

Terrible. Crooks. Con artist.I bought a vehicle and in my agreement a windshield would be replaced.It has been 60 days and I have not received any notice about the repairs. My vehicle was given an inspection sticker but will not pass inspection.They put a new sticker on a windshield cracked end to end.No parking break and now the ball joints are shot. Dont waste your time or money here.

Hyundai staff were very courteous and prompt and it didn’t take a long time to get it done

Talon and William were simply the best. They worked a miracle in my impossible situation. I could not have asked for a better experience and team to work with. Tim was the icing on the cake. These Terrific Three truly represented this dealership in a stellar way. Thanks again!! This is THE BEST place to purchase your next vehicle

You guys in the parts department are good folks they simply do not give up until they find the parts that you need thank you for the guys in the parts department at the Hyundai

Joe is the most helpful and kind person I have ever met. Highly Recommended

Sales people are polite and courteous. Joe from the service department always takes good care of me!

Jason was so sweet and helped us out so much!

I have purchased 26 vehicles over the past 22 years. Brett Dockins is the best salesman I have had the pleasure of meeting. From the time we walked through the door we felt comfortable. Brett actually opened the door for us as we walked in. We were looking for a car for our 18 year old daughter. She needed an upgrade as her 2012 Chevy Sonic was a base car. Brett was the most genuine and personable salesman I have seen. His genuine personality was refreshing and made feel very relaxed. We were looking at a used car but Brett suggested trying a new 2018 Hyundai when the payments were much higher than expected. He kept us entertained for hours. My wife never stays the entire time at a dealership when buying a car but even she stayed throughout this entire process. Our finance guy, Paul Willis, was very good and the process was a lot quicker than I have previously experienced. The receptionist, Rhonda Rose, was very excited for us and brought a lot of positive energy to this visit. Everyone was so nice. I simply cannot say enough about Brett. He will do very well in this business and has earned my future business. Thank you very much for this experience. It was a class act and we have never seen a dealership line up all salesmen to applaud and congratulate you on your purchase.Thank you for a great experience,Darrin

Had a all around great experience, Jack Pierce was my sales guy. Which I would suggest using. Great prices and fast service. Was in and out in less than two hours with a new vehicle.

My wife and I were traveling across the country, in our new 2016 Sonata Hybrid, when our check engine light came on about an hour outside Amarillo. The service tech was very nice on the phone and said he could make time for us to come in on short notice. After we arrived and explained the situation further he took the car to inspect. One of the employees made us some coffee while we waited. We were only waiting 20 minutes before he came back and let us know the good news that nothing major was wrong, likely only a loose connector. When traveling its nice to have piece of mind that the service tech at Amarillo Hyundai was able to provide.

Their service folks give good advice, but NEVER let them actually do anything to your car. One time they charged me $125 to, literally, plug in the power cable to my fuel pump. This was on a 1996 Ford Ranger, and plugging in the fuel pump on that model did not require the tank to be lowered; at the time I was mechanically ignorant.Now, I do almost all my own service, including fuel pump, filter and oil changes. These people give good advice and information, but unless you want to pay through the nose for jobs no more complicated than wiping your nose, do it yourself.

This is the second Hyundai that I have bought from this dealership within the past year. The sales staff here are friendly, informative and are willing to do anything to create a great, non-pressure buying experience. Although I live more than 125 miles from Amarillo, and have a local Hyundai Dealership, I will continue to make the drive to buy from THIS dealership in the future and highly recommend these guys to anyone looking for a great deal on an awesome vehicle. Thanks again Brian, we LOVE the car!!!

Joel got me a great deal! Super happy with my purchase!!

I saw a truck liked it and wanted to purchase it they had it offered for 60k. But I saw the same truck 800 miles away and they were asking 55k. I asked them to price match it and the general manager told me to go buy it from them and left. Poor service all around.

My wife and I purchased a new explorer and the customer service we received was outstanding! We will definitely return for our future car needs! Thank you for a wonderful experience!

I had an amazing experience at Amarillo Hyundai. Jerome Baker treate me like a king. He walked me through everything. All of the financial services were explained to perfection by Paul Willis. The staff was very friendly Ronda Rose, awesome.

We had a great experience with Brett Dockins! He made it feel like we were family! Brett, William and Paul all took excellent care of us. We will definitely recommend Brett and Amarillo Hyundai to our friends and family.

My appointment was set for 9:00 am. The service was completed in under 30 minutes. The employees of Amarillo Hyundai were both courteous and professional. I will not consider going anywhere else for service. Great job Amarillo Hyundai.

John and Tri State Hyundai have always been helpful and courtious

Joe (shop manager) and his staff have been wonderful! Easy to work with and the shop crew are conscientious and thorough.

So this was our 3rd time trying to deal with a dealership and the previous 2 were nightmares. Talon Crouch our salesman told me earlier in the week to give him a shot. So I dealt with him over the phone throughout the week to find what I wanted. Drove 2 hours on Saturday and sure enough he found exactly what I wanted year, make, model,and affordability. The entire staff was super sweet even to our 2 children who were wild. Talon Crouch and Tri-State Ford will have all of my business going forward the experience me and my wife had is nothing like we have ever dealt with.

Was my best car buying experience by farNot only did I drive 3 hrs to purchase my vehicle but when I got there they had everything ready and I was in and outMike Swafford, Brian and Tim were very professional and knowledgeable and they made you feel welcomeI will definitely be going back in the futureThanks guys for everything you did for me

Everyone were all warm and accommodating. Very welcoming.

Always a pleasurable trip across town to have my Hyundai serviced. Joe Neusch, the Service Manager, is ALWAYS, on top of my vehicles service needs. I trust Joe 100%......if he tells me I need something done, it does. He always gives a glimpse into the future of the service needs of the vehicles so you always have an idea of what is coming up.

Dean is an amazing sales associate. Made my entire process painless.

Very efficient and polite service manager ( Joe )

Great experience!! I felt like I was treated like a family member. They were honest, forthcoming, and very respectful. Definitely made car shopping a pleasurable experience. I would highly recommend Jack at Tri-State to anyone.

Just got a 2020 veloster n, and the they were awesome in helping me get a new car. Thx!

My Jeep was on its last leg, so I had brought it in to Tri State Ford to have it looked at to see what it would take to get it fixed. From the minute I brought it in they were exceptionally nice to me and extremely fair. I usually dont bring my car in to a dealership because of all the bad things I hear. But they were completely honest about what was wrong with my car and told me what it would take for them to fix it or even for me to fix it myself. After a few days of thinking about it I got a call from the manager telling me that they had gotten several cars in that were at a great price. I am a single mom going to school so finances were a huge issue for me. When I went in they showed me several cars/trucks and found the perfect truck at exactly the right price. Even though they knew my Jeep was breaking they were still willing to let me trade it in and have that as a down payment. I have been in my F-150 for almost two weeks and I love it so much! They even put some gas in it for me, which at the price I got the truck at I was surprised that they did that! While we were working on the deal I had my 5 year old there and the other employees there were so nice and gave her popcorn and kept her busy while I was working on all the paperwork! I couldnt ask for a better experience while buying a car! I highly suggest to everyone to go to Tri-State Ford for a wonderful buying experience!

Everyone was great. They really went the extra mile to make sure we were taken care of and to get us in the car we wanted and needed. Could not have ask for any better.

They helped me find the car I need and were super nice! I’m so happy and excited!

Awesome place to buy a great vehicle. Stellar service dept, and sales staff is great!

Awesome place! Great service shop. And good people all around!

Everyone is very friendly and helpful. I love my new car! Best customer service ever!

Have had over five years of service from and as many new cars from Amarillo Hyundai. Have at all times been happy with them. Jim Troy

Easy great service in helping me get a part