Dr.Lovcik is attentive, thorough, knowledgeable and kind. He is an excellent doctor and I would highly recommend him. He saved my husbands vision, where other doctors had missed the diagnosis. Thankful for Dr. Lovcik and how professional and caring he is.
My experience has always been wonderful here. When I was married 15 years ago I started seeing Dr. Downs, who has been my husbands optometrist since he was a little kid! Trust me when I tell you, he is wonderful. Very personable, professional, & explains everything so that I can understand it. The whole office is very clean, & the staff is wonderful. They are even great with my special needs kids. And they get things done right the first time. Ive never had a problem or a negative experience in 15 years. Theyre simply the best! I definitely recommend them.
Dr Downs is very funny and friendly. The staff are professional, kind, and patient. My husband and I have been coming to this Optometrist for six years and really enjoy the quality and friendliness of the Dr and staff.
The team here at Dr. Downs office is great. Got me in right on time, had a great conversation with Dr. Downs, and getting new glasses was easy amd without issue. Tha ks for a great experience
Outstanding service. I have recommended Dr. Downs to all my family and friends. He is an outstanding Optometrist, kind, honest & understanding. His entire staff, especially Linda is a credit to their profession.
I have been a patient, scratch that, a member of the Anaheim Hills Optometry Family for 37 years. I cannot say enough about Dr. Downs and the team at his office. They care so much about their patients and their satisfaction it is unbelievable. At a time when businesses seem to be all about volume and charging as much as they can for as little service as possible walking into this office it is the polar opposite. Amazing care from a highly trained an experienced eye care professional and a man who treats every patient like family. If you need eye care, Dr. Downs is the best. When I moved out of the area I tried others... and none were even close to this office. I drive in from Riverside, gladly, to see Dr. Downs. I’d drive from Arizona every year or fly in from the east coast every year if I had to...best optometry office bar none!
Dr. Bob Downs really helped me diagnose a near vision problem. He was able to reduce my prescription and keep me with the contacts I’m comfortable with. Will be back next year!!!
I have been a patient of Dr. Downs for 35+ years. He is knowledgeable, compassionate and excellent in his profession. I highly recommend this Dr. and the wonderful staff. Gail Pogue
I have been going to Dr. Lovcik for many years. He is fantastic! I thoroughly enjoy having him check my vision. His staff are fantastic! They take care of all my needs. I would recommend Dr. Lovcik for fantastic vision care.
Thanks again to my great doctor and his staff. I am so grateful for their help with my eyes year after year! You’re the best Gary!
Dr Downs and his staff are the best! I’ve been with them for years and I feel so welcome. I wouldn’t dream of going anywhere else!
Dr. Downs is so nice. He works so hard to make sure my contacts make my vision perfect. I appreciate the extra care he gives me. Highly recommend him.
Wonderful Dr. Downs and his superb staff (Hi Linda!) have been taking care of my eyes for over 20 years. Thoughtful and considerate, they do great work! Great selection of fashionable frames, too!
Thank goodness for Dr. Lovcik. Everyone in the office was amazing. The doctor was attentive and knowledgeable. Katia knows the products and is a stinging genius for lenses. Taking my whole family there now.
This facility is definitely the place to go for all your eye issues. and overall vision health. Dr. Lovcik and Dr. Downs are awesome and will work together if needed to help thier patients. Thier staff is awesome and very professional. I definitely recommend this place for anyone searching for quality optometry care. Keep up the awesome work Anaheim Hills Optometric Care! 😊
You guys are awesome!!! Gary removed a spec of dirt and a wild eyelash that had been stuck in my eye for over 5 hours!!! Makes me want to sing Jackson Browne Doctor My Eyes!!!Thanks again for the care you give me and all you patience!!! Jeff Lane
Dr. Lovcik is very patient. He takes the time and listens to your concerns. Kat is great too. Thank you both!
Everyone as very kind and helpful! We enjoy Dr. Lovcik and his practice very much!
Wonderful office! Dr. Downs is so nice and kind and funny. The front office is has several friendly and efficient staff too. I’ve finally found my optometrist.
Of the many Optometrists I have seen in my 82+ years on this planet, Dr. Lovcik and his staff at Anaheim Hills Optometric would be ranked at the very top of my list. The professionalism and caring they display is beyond excellent, and I would be happy to recommend their office to anyone!Rosie Gilbert
They take great care of you hear. Everyone is super nice and professional. They get you in and out quickly without making you feel rushed. This place is one step above!
Helpful and friendly.I will continue to use AHO for all my vision needs.
Promptly received for scheduled appointment, updates completed, and no waiting for Dr.Downs. He was attentive and entertaining. Always feel better knowing he’s keeping a practiced “eye” on my vision. Thanks for the attention of office staff in helping choose frames. Felt welcomed, taken care of, and sanitizing measures were noted and appreciated.
Everyone is so friendly! It was a wonderful experience. I would totally recommend.
Dr. Downs and his staff are outstanding! Me and my husband’s family have been coming here for many years, and we are always pleased. Not only is the staff awesome, accommodating and helpful, but they have state of the art equipment. Our care here is second to none!
The staff was very pleasant and Dr. Lovcik was very informative and knowledgeable while being a caring Dr. I would recommend Anaheim hills optometric center to everyone .
Dr Doens is AMAZING! Been coming here for about 18 yrs and love the service, selection, and family feeling in the office.
Been a Dr. Downs’ patient for longer than I would like to admit. Extremely friendly team and upmost professionalism each and every time. Thanks Dr. Downs for years and years of keeping me seeing stuff clearly.
Professional and caring staff, always a pleasure to work with. One stop shopping with an amazing selection of eye wear!
The best Optometrist in Anaheim Hills. Been going to Gary for 30 years and now our adult kids with there kids are going to this office.
This office is great Dr Downs is a great optometrist. The staff is very helpful cant say enough about Jennifer, she is awesome, knowledgeable and has helped me with picking my glasses very patient always smiling and genuinely wants to help. Overall awesome experience.
I wish I could tell you that the service is horriable and to stay away but the only reason why I would do that would be to make sure I can get an appointment quickly. But alas, its amazing and getting an appointment isnt too hard.Dr. Downs is amazingly knowledge and kind. He takes the time to get to know his patients and their needs. Ive been seeing Dr. Downs for more than 10 years and will be so sad when he retires. Weve worked to make sure my contact lenses are just right, even though I have an allergy to some. The Dr. even loaned me a pair of glasses when I couldnt wear my contacts and was waiting for my glasses to arrive.I highly recommend Dr. Downs and his staff. So much that my entire family including my mother and mother in law come to see him despite a hour long drive to get to the office.
After more than a decade of coming here, I am still impressed. The staff is friendly, efficient and highly skilled. Dr. Lovcic is thorough without being clinical and stuffy. He is personable and has a great bedside manner. I highly recommend Anaheim Hills Optometric Center!
Dr Lovcik and his staff are doing a fabulous job with the new standards of protection! I felt safe and comfortable. My appointment went smoothly and in amazing efficiency. Thanks to all.God bless your practice!
I’ve been going to Anaheim Hills Optometric for over 35 years and am very satisfied with the professionalism of the staff and my good friend, Dr. Downs.
The best experience I’ve had at the optometrist. An entirely pleasant experience from my arrival until the time I left. They have various COVID-19 precautions, which made me feel safe and at ease. The staff was extremely helpful and friendly. Every test was explained and the results were explained and compared to the previous prescription. Overall highly recommend!!!
The staff are friendly and nice. I wouldn’t go anywhere else!
This place is outstanding everybody’s so friendly the doctors are so knowledgeable the parking is very convenient they have a large selection of eyeglasses wear to choose from the prices are great a real gem near my house!
I have been going to this optometrist office for years and absolutely love them. Everyone is always super nice and always willing to spend the time to answer any questions you have especially on your insurance and whats covered and whats not. I like that I can ask that question and they can point me in the right direction of glasses that I say are in my price range and the ladies will even give an honest opinion if you ask them which glasses look better on you out of several you have picked out. I see Dr. Downs and think hes great and highly recommend him. All the staff is super friendly. The other optometrist is always very friendly and says hi to me and smiling with his patients so I dont think you can go wrong with him either.
Knowledgable, efficient and a pleasure working with the team at Anaheim Hills Optometric Center. From a long term customer, schedule your visit today.
I can’t say enough good things about this optometrist! Dr. Downs has been caring for my family since the 1990’s. He now cares for my children. He is personable, knowledgeable, up to date on technology and overall the best in the industry. The office is spotless and clean and following all the covid protocols with sanitation, temperature checks, social distance and more. I will be a customer for life for sure, as my parents are.
Dr. Downs and the staff all gave very complete explanations of all tests and results. They stayed on schedule and helped me make best use of my insurance benefits.
Dr Downs and his staff including Jennifer were very pleasant and took good care of me as usual. Ill keep going👍
Great eye are with a smile and humor.
Very friendly Dr. Downs is wonderful the staff is amazing. They make sure you have what fits you and your personality. I would highly recommend Dr. Downs.
Very happy with the eye care I received
Always thorough, pleasant and informative.
Wonderful, outstanding staff . They go over all details for your needs on your glasses
Good service. I liked what Dr. Downs is a great eye doctor.
Highly highly recommend this office! I wish I wouldve started my eye care here, years ago!! Doctor Downs is very thorough with his examination and takes his time making sure you are satisfied with your eye care. Extremely nice staff, Jennifer specifically has the best customer service Ive experienced with any office. Overall, this is the BEST Optometric Center to go to.
I have been going here for years and Dr. Downs an his staff are absolutely amazing.I appreciate you all, thank you for always making me feel like Im not just another client.
Awesome! Best in the business.
This was my first experience and it was very good. My family members have been patients here for awhile and they recommended that I give this office a try. Great team- super friendly, organized, and detailed. They have updated technology for all types of eye exams. I will be recommending this team to more people. Keep up the great work!
Dr. Downs and his team are so great! Covid safe and super friendly. They help you pick out new frames and have a great selection. I have been going to them for years and I am never disappointed and he always make sure he has the latest technology available.
Ive been going here for years and its always been a great experience. Dr. Lovcik and his staff are welcoming and helpful. I wouldnt trust anyone else with my eye care!
Excellent care for the whole family! Thank you Dr Downs!
From the beginning I could tell the staff was very well prepared for customers under our current situation. Locked door (to limit entry to customers only after temperature check), spaced out seating, masks, and having a tray to separate the glasses I had tried on. Both Dr. Downs and Jennifer were very professional, helpful, and patient while I chose a new frame. The staff is pleasant to work with in getting a new pair of glasses
Everyone here is friendly and nice. The doctor (Dr. Gary) is knowledgeable, and explains everything for you patiently. They got state of the art equipment... it was cool! Love the folks here. Shout out to Katia - she’s super nice!
Wonderful expert service and great staff. I’ve been a patient since 1976
Best eye doctor ever!! Very knowledgeable. He saved my wife’s vision!
Always a speedy and professional. Dr lovcik is up to date and full of neat new tech! Thanks you all
Dr. Downs is an incredible man and is very professional! Have never been more satisfied with any kind of doctor before! Plus the man knows his food and thats the most important thing obviously!
We had such a wonderful visit with Dr. Robert Downs. He was so friendly and kind and explained everything with great detail. So thankful we found him. His staff was also very kind, knowledgeable and helpful. We left feeling great about our visit and the glasses we selected. Highly recommend Dr. Downs!!!
I have been going to Dr. Lovcik for 20 years and always received excellent and reliable service.
Very professional and detail oriented. The doctor was very through and explained everything in a way eye (haha) could understand.
Outstanding service...professional, caring, highly competent!
Best Optometrist around! Dr Lovcik and his staff are friendly, knowledgeable and really treat you like family. All the covid protocols are in place and make you feel very safe and well cared for. There are a lot of frames to choose from and they are experts at helping you pick the perfect one for you!!
THANK You Dr. Lovcik+staff for taking care of our family! ♡1. Professional2. Knowledgeable3. Caring4. Clean & Safe5. Happy
Dr Lovcik is special! He takes his time and really makes sure you understand his plan and approach. Highly recommend!
Dr Downs and staff are wonderful! Always cheerful and happy to help. He does great work and always makes sure you get what you need!
Anaheim Hills Optometric Center is the best! The office staff is welcoming and friendly. Dr. Bob puts all his patients at ease with a big smile and an occasional joke or two. He is thorough with his work and takes the time to answer questions and explain results or recommendations. I highly recommend this office and Dr. Bob!
Anaheim Hills Optometric Center does an outstanding job. They are very thorough and very careful during this time with COVID. Dr. Downs and his staff are all very friendly and helpful. I highly recommend them!
Dr. Downs is thorough, informative and funny--a winning combination. His staff is amiable and work efficiently. I give them 10 stars!
My recent first visit was very pleasant.Office is very clean the covid safety is followedOffice staff very friendly.Dr. Lovcik was extremly friendly,polite and went over all eye issues.I left leaving completely satisfied and well informed..Thank you to all at Anaheim Hills Optometric.James R. .....Yorba Linda
What a great team. From appointment to check out they really take care of me.
Always a pleasure visiting Dr. Lovcik!
I went in just to get a routine check up. Dr Downs showed me my current vision and what my vision should be like. I was amazed at the difference. I thought I had great vision but soon realized it could be much better. Jennifer was the best when it came to finding a pair of glasses and prescription sunglasses to buy. She was warm and friendly when telling me what worked or didn’t work with my facial structure. All together the experience was wonderful! I would definitely recommend them to my friends and family. Thank you!!! Happy there is a great Local team for me to come see; and literally now I can see. Haha
The Best ! Dr. Lovick explains everything and loves having a love one come in with seniors so they understand what can be done to better your eye site. My mother has dry eye. He was very helpful.I went to se him for new glasses. Found out I had 2 cateracts. Refered me to coastal vision . Had surgery and very happy with the new technology with the new lenses that I can see upclose middle and distance! No more glasses. Thankyou Dr. Lovick.
We loved our service and the value for what we got. Dr. Lovik is the best!!
Fantastic group of people. Everyone I dealt with was kind and extremely helpful. Doctor Downs is amazing as always. Really appreciate this place.
I have been seeing Dr Gary Lovcik for at least 10 years now; he and his staff are like family. Dr Lovcik is patient, kind and caring. His staff is knowledgeable and efficient. And He’s always up to date when it comes to new, innovative eye testing and products.I would highly recommend him to anyone needing eye exams, glasses and/or contacts.
-Incorrect prescription.-Paid for additional features that I didn’t get.-Does the Doc & Staff know what they’re doing?-Is COVID to blame for all the mistakes?I was referred by a family friend who strongly recommended this office. The staff is nice and the doctor is friendly. Unfortunately mistakes were made with my prescription glasses. I purchased eyeglasses and sunglasses that had all the features offered for additional purchase (anti glare, blue light filter, transition lenses etc). After a few weeks I realized both pairs didn’t help my vision. I came in and the doctor confirmed he made a mistake and made it stronger than needed. I first left my sunglasses to have them put on the correct lens . This process took about 1 week. Now I had to leave my eyeglasses and do the same 1 week process. That week I used my sunglasses to see all day and night. It was inconvenient doing this especially when driving at night and this caused migraines. Days later I picked up the eyeglasses and the prescription was correct, I could see. After a few hours I realized that I was missing a feature (transition lenses). I paid hundreds of dollars for features like this and it didn’t have that. This time they’re letting me hold on to these glasses until they fix their mistake to make the lens and I don’t have to rely on my sunglasses, how generous. I will have to make another commute back to Anaheim Hills to pick them up. Now I don’t know if my eyeglasses & sunglasses “really” has all the added features I purchased. The $ 1,000 eyeglasses/sunglasses I paid cash for could really just be a regular $ 500 feature less glasses, who knows..Not sure if I’m a isolated incident but if you purchased these extra features be sure to confirm it someway so you’re not spending more than you get. I will probably have to return to my previous optometrist in a third world country of the Philippines or whichever country I’ll be visiting and have them confirm if they really have it on my next annual check up (by the way their advanced technologies allow lenses to be made same day instead of 1 week). At least I know there won’t be any mistakes and quality control.P.S. They did OFFER a apology.1 extra star because the doc is a trum p supporter.
This office is highly professional. Dr Lovcik, my optometrist, is one of the top in his field. He is knowledgeable and also approachable. He takes the time to walk through the exam process making sure I am comfortable with understanding the results. Their equipment is the the most up to date. The staff is friendly and helpful. I have had a great care for Over 20 years. I have no reservation in recommending AHOC!
Dr. Downs and his staff are always amazing. My son’s follow up appointment for his first pair of glasses went so well. They did a great job helping to see how his glasses were working for him. They were also so helpful getting new temple pieces ordered to replace his that got broken.
Dr Lovcik & staff are always helpful and friendly. Office clean & well organized.
Wonderful Doctor Downs! He really is for the People ❤️ so patient, I’m not an easy patient💕Lovely Staff❤️ Super Clean He really specializes in contacts. Thanks❣️
I love love love Dr. Lovcik and his staff in his office specially Maria. They have helped me since 2015. I keep going to them because they are amazing. Doctor who actually cares about you and listens. My husband went in today to get glasses. I introduced him to the doctor. He took time and welcomed my husband. Maria helped us she’s amazing as always. So much variety of glasses and excellent service. I would recommend this place to anyone who wants to feel welcomed and be seen by one of the most amazing Eye doctor in Anaheim Hills.
Dr Downs the best. Help me decide what was best for my eyes.
Dr Downs and staff were excellent as always!
Great service. I have been going to Dr. Downs for about 30 years he really takes his time and cares about your eye sight.
Called Dr. Lovcik yesterday to make an appointment for a busted blood vessel In my eye. Katelyn was able to get me in this morning. All went well and was seen and out in less than 10 mins!
Dr. Steven Downs was very professional. The entire office staff was so wonderful and accommodating to my two little ones (6&7). Dr. Downs did a great job with the kids and was so patient and friendly. The office is really nice and clean, lots of close parking and we didn’t have to wait very long. Great experience!
Dr. Lovcik uses state of the art equipment to track my eye health. I can see any improvement or regression in my eyes from the first visit to now! This is extremely important to me because both of my parents had glaucoma, macular degeneration, and cataracts which I would rather catch early and get treatment before the effects are irreversible. Great people, great equipment and lots of different glasses to choose from, even Maui Jims!
My whole family has been going to see Dr. Downs for the past three years, ever since we moved to California. I did my research at that time and found Dr. Downs through his off the chart reviews on Yelp. All the raving reviews were spot on -- I will never switch to another optometrist, now that we have Dr. Downs. I am fairly particular and critical of service providers, particularly in the medical profession - he is only one of a few I can speak so highly of.His office is run professionally and every person from the front desk, to the technicians (and Dr. Downs himself), are friendly, attentive and thoughtful. Appointments are usually on time and scheduling is easy. Very rarely do you find a doctor who spends time explaining your diagnosis and answering questions, without feeling rushed.Each time I visit or take my teenage son, we feel like we are his only patients and he makes sure we are comfortable with everything. Jenn, Sergio and the rest of the staff make sure that all of our questions are answered and that we have everything we need, from contacts to prescription glasses. They also work to make sure we utilize our insurance effectively and explain all the options available to us. Its very rare that you find an entire staff that makes you feel like they are there to serve you, and that they enjoy what they do.In the past year, I can count on one hand how many reviews I have written and most of them arent favorable. Thats why you can trust that Dr. Downs is clearly a standout in my book.
Extremely helpful in an emergency first time visit. Helped me set apt. with next level needed immediately. Quick, kind and caring. Thanks so much...eye sight is everything!
Great first visit! Can’t wait to bring the rest of my family here. Clean and friendly and quick. Thank you!
Fast and efficient.They can do it because the same staff has been there for years and know their stuff.Especially Kaitlin
I scratched my cornea and they were so kind, courteous and helpful. The doctor explained the whole experience. He put some antibiotic in my eye and told me what to expect during the healing process. Other than having to look like a pirate for a day, it was a wonderful experience!
Very happy with the care I receive. Staff is so helpful and the Dr’s take great care of everyone that comes in.
Dr. Downs and Jennifer were very professional and compassionate towards my needsI was very satisfied and confident in my results.