Mike and michelle go out of there way to help each customer they familiarize the people and know whos who.when i walk in mike already has my key waiting with a friendly greeting.when i leave they always say goodbye.u couldnt ask for better staff then them.i always recommend this facilty so other people can experience there hospitality.thank again for such great service.
Friendly staff. Exceptional customer service. Explained the process in full detail. Explained what options would best suit my accommodations. Gave me a tour of unit options. Very warming & positive vibes. Definitely a good choice.
Love It it’s the only storage that actually protects your belongings in other places the units kept getting broken in to, And to many people loosing their stuff that meant more than money to some of us.. But Anaheim Self Storage Definitely Recommended to everyone
Great service, Amazing team
Good clean place and excellent PR skills by the staff.
The staff are very friendly and the prices are great.
Love this storage they actually secure your unit unlike the rest 100%
We have had a storage unit here for about 6 or 7 years now. Never have had a problem and they are great. A couple weeks ago went to go get somethings and noticed a leak. Talked to management and they were very helpful and wanted to help us out. They did the best that they could for is and we appreciated it. They helped us get a new unit and they handled everything great. Customer service from management was great and recommended this storage place
Anaheim self-storage was very clean, and their staff what is great.
Nearly a year ago, I chose the Anaheim Pouch Self-Storage than any other storage unit companies in Orange County, CA. I chose it because the prices were reasonable and the staff are extremely helpful and patient. If I ever had a question, I could always call or send an email. When it comes to paying for my monthly payment, I can do it online! Very convenient! Thank you to all the employees for making me feel confident about my personal belongings being safe and sound at the Anaheim Pouch Self-Storage!
Great Storage facility, reasonable prices and excellent customer service,
I had a unit at Anaheim Pouch Self Storage for years. From the day I got the unit until the day I emptied it the staff had always been friendly and helpful. I always felt my possessions were secure, clean, and well kept. Its an indoor facility so while you cant drive directly up to the unit it is accessible and they have extra carts for use. Compared to other Storage facilities in the area they are of average price. I would certainly recommend them to anyone who needs to store their possessions for any length of time.
The best place to store your personal belongings in the city of Anaheim I happen to have a 5 by 25 so what I pay is ridiculous they have surveillance they have security I can rest knowing that my things are securely stored at this particular storage facility
Pouch Self Storage ANAHEIM, EAST ST Location is First Rate in Customer Service.The Staff over there Jeremy, Art and Mike are great. They took the stress of moving out, right out and off of my list of things to do and worries. I was referred by a friend (whom I helped move into her unit at the East St location) and at that time was impressed with how smooth her transition was, so when it came time for my move, well if you look at the rating... I think the rest is self explanatory. Keep up the Great work guys.Mary R-
Best storage place on the planet!! Daniel was great super helpful very professional had a great experience highly recommend !
I have had several storage units before but by comparison none of them were as great as Pouch Self Storage in Anaheim. Nothing but great experiences here at this place. The staff are so friendly, always have a smile on their face and willing to help out with whatever you need.I dont come to the storage often but when I go down to get something from my unit or put something in, I am welcomed at the counter, key ready for me, and a big smile to make my day. The two gentlemen that I see there most of the time, My. Jeremy Ball and Mr. Michael Dunne are awesome. Both equally as helpful and friendly.Its nice to know that a long day at a storage unit, can be a great experience. Customer service is definitely the most important aspect of any successful business and these two gentlemen, are the epitomy of what exceptional customer service is.Thank you very much Mr. Ball and Mr. Dunne for constantly making my day every time I stop by.
The facility is so secure & thats the most important thing to me. They are a little on the pricier side, especially if you dont pay your bill on time, but youre paying for the security & comfort & its well worth it. The staff all knows my family & I, & theyre so polite & understanding. Couldnt ask for a better storage place!
Friendly staff, Daniel helped me with my storage needs, units clean and ready to move in. Judy was very helpful with translating.
Excellent Staff, Friendly, Efficient and Welcoming. Clean facility, well lit, safe and secure. Easy access and fair pricing. I Have and would continue to refer them to friends and family.
Clean. Nice people. Easy.
This place is great the best customer services Ive experienced in a while thanks so much to Daniel big help
Love love this place. I stored with them for more than a year. The guys at the reception are very awesome guys. They love to help and will be there for you for whatever you need. This was the first time that I feel sad leaving the storage as I didnt have a need for it anymore. I was suggest anyone to go here instead of public storage. Public storage is a rip offs.
Great staff! Helpful and nice people. Reasonable prices for awesome security and lots of storage space.
I recommend this storage facility its clean, your always greeted with professional employees by phone or in person
Slow
The worst, worst storage ever. Stealing stuff from your unit!! And no response....
Amazing staff and awesome services. These people look after you.
I just wanted to post this out there, Paul is very helpful and takes care of the facility, it is clean and well kept. 👍
Been with them for a few years, no problems except they raise the rent every year it seems
Great service compared to all other storages, the whole crew Paul, Michael, and Jeremy provided great support!
They DONOT follow through when you ask for an invoice. Nor issues reciepts
Staff is awesome. Property is always clean
Nice helpful people. I like the degree of security.
Worst corporate organized company to deal with EVER!!! The guys behind the desk are just monkeys with keys.
They are very nice an at least theyre pretty nice
A full service facility with trash, carts, donation drop off, shredding service, restroom and friendly and helpful staff
Great staff, very secure.
Clean on outside but didnt go in.
Their service is no good.
Is nice and secure
Great placeGreat staff
The security and the stafe
Very secured
Friendly staff
Very well
My experience renting is nice the people who work there like Mr. Paul Mike are very kind. I recommend that everyone come rent to Anaheim Self Storage.
Very well