I was on a plan with a couple of people and I paid them my part then they didnt pay the bill. The lady that works there was great. She worked with me and got me on my own plan.π
Good service & knowedable.
I really like this location. They are always helpful.
Amazing service 1
Its my phone carrier so,.... UmmmTheyre awesome lol
Worst service ever was told that our pixels were not compatible over the phone we came in to get our information so we could change carriers and they said they had a new upgraded Network so we bought service again for it to not work at all at least sometime before we would get service and calls but after they switched us we couldnt even make a call it was as if we didnt even have service and they refuse to refund us when we switched to AT&t one day later
Sell products as bundles so you are focuses to buy them. And tell you that it comes with it but they really donβt also choose what discounts they can give you no matter what. I would recommend going to the one on 38th street
Great customer service very friendly
Great worker at this location. He knows his stuff and went above and beyond to help fix the problem
Friendly staff and good customer service
The staff was friendly and helpful
Great customer service. Matt was Awesome help !
The service assistant Matt knew exactally what he was talking about. He was very friendly and me feel at home.
Very kind and friendly services....Thank you for your help& time spent...
I had an issue trying to swap devices. The woman at the store helped me out and fixed my phone for me. She was very understanding and kind.
I love this place!
Ive been with boost 3 years now and love their service, rates,deals,and phones.
They tried to cheat me on adding a line on my $$$
Angelia hernandez- was so much help today-we had a mutual customer and she helped him warren with his cell phone problem which in turn mad my business easier to do with him come due the phone and email issues corrected,she deserves a pay hike, not a raisethanks again angelia
Data problems need fixing more reliable service but easy better than metro pcs or the other prepaid pones
Got good friendly staff and I love the phone I got great price
I have boost love the internet package more then my phone service.. lol
Great place to get you a new cell phone
Got a great deal on 3 phones and the service was very good as well.
Always help me quickly and friendly as possible
Well I called Boost Mobile this morning and spoke to 6 different people and none of them told me to do this simple trick. What they did tell me was that I have to send the phone back, and after 3-5 business days they should receive it, and only than can they send a new phone out which would take another 3-5 business days to get to me. Keep in mind I paid extra the first time for expedited shipping. So I told them that I need a phone now, so they told me to go to a Boost Mobile store and see if they will exchange it. I went to the one on 53rd street and the staff that helped me fixed the issue in less than 2 minutes. All he did was push 2 buttons on my phone to do a reset. Like why the hell couldnt technical support tell me to do that. At least the guy was nice about it and now I know am extra step in case it happens again.
I absolutely love my boost Mobile
Sold me the free promo phone that u get when u port your number over for $180 cash! I contacted him to tell him I would be coming bk in bc the device had issues and it wasnt for me. He told me to let him know if theres a problem. First there is no advertising material posted anywhere in the store that shows what their promos are. Nothing. I asked what his deals were, he said what kind of phone do u usually use, I said I work from my phone so Im looking for the new stylo or note. I asked again what their promo was. He said hold on Ill go see what we got and came back w the j3 emerge and the max cheaper one telling me one was 189.99 and one was 229.99 I was in a hurry and I asked the memory and ram INFO and he lied! Acted like these were new phones. He asked if I had a number to port over and I said it was disconnected but still my number and he acted like oh well it might b more but I can give u a deal. I had no idea this was the free phone! Until I was in the store trying to exchange the slow damaged phone, 3 days later. Bc he said no refund. He refused to exchange it for a stylo 3. He said he could only give me this same exact phone. These ppl are too offs! Advertising on tv to get you in then refusing to let you see their promotion in store! I paid over 180.00 for the j3 emerge in 2018!! Cant get should of any corporate office or owner! Attorney generals office here I come.
Ive never had any phone issue with boost..
Yes they need too lower there costs on there phones plus have one of these stores where I live at in Noblesville.
I too would choose 0 stars if that was an option. Not because of in store customer service but because tof the higher management. I requested a return call a week ago, I went into the store and my name note was still on the wall, and the DM wasnt notified of my issue. After speaking to customer servie at the toll free number I learned I have a defective phone. The local stores are unable to replace the phone, I can choose to send it in and be without a phone for 10-20 days while the attempt to fix the phones defective issues. The employees are just doing their jobs but if you want a dependable reliable phone company BOOST isnt the best choice. Walmart phones have better customer service!
Very rude employees a no return policy on anything or a no exchange policy on anyting which I had been with Boost for years and did not know of this policy and in your overall nasty feel do everything they do
People dont want to do there job at all.
Very nice great deal that I got in here
Not helpful & constant upsell! Call the 800#
Great deal on cell phones
I got to port my number
Service was amazing!!
This location sucks still have to pay extra fees and the girl in there today (1/02/18) lacks a lot. Not very friendly either, especially when asked about the extra fees.
They suck
Nice friendly people
Great people
If I could give 0 I would there wont answer the phone it says disconnected or enter your remote access code dis be stupid
Avoid at all cost.
Not open during poated hours
Friendly people
Service was awesome!!!
Wasnt there
Never been there
Under staffed
No product that I was looking for
They helped us a lot
Cell
Good service
Cell phone number
It ok
Nobody ever answers the phone!!!
Free phone
Great
Lies